RELEASED W91247-20-R-0008 CCTV.pdf

SEE ADDENDUM

(No Collect Calls)

W9124720R0008 17-Apr-2020

b. TELEPHONE NUMBER

910-908-1920

8. OFFER DUE DATE/LOCAL TIME

12:00 AM 29 Apr 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

WILLIAM D. COVINGTON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2175 REILLY ROAD STOP A

FORT BRAGG NC 28310-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W36B48 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DIRECTORATE OF EMERGENCY SERVICES

JOHN MCGOWAN

BLDG 2-5634

FT BRAGG NC 28310

TEL: 910.432.5279 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,000,000

NAICS:

561621

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF65

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Repairs to CCTV systems

T&M Contractor shall provide labor, materials/ parts for maintenance and/or repair or replacement of CCTV system to make them fully operational

TOT ESTIMATED PRICE

CEILING PRICE

0001AA 380 Hours Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Technician (SST)).

FOB: Destination

PSC CD: 6350

0001AB 1,400 Hours Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Senior Security Systems Technician (SSST)).

0001AC 135 Hours Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Engineering Technicians (SSET)).

0001AD 1 Job CCTV repair parts

T&M Contractor shall provide all supplies and materials associated with each Service Work Order and the Government will reimburse the contractor for actual costs of parts/supplies/ materials used in support of the repair IAW the PWS.The Contractor shall not enter any figure as the Government has already provided a plug figure for CLINs 0001AD ($178,770.00)

0002 1 Job Contract Management Report

FFP

The Contractor will report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.”

NET AMT

OPTION Repairs to CCTV systems

T&M

1001AA 380 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Technician (SST)).

1001AB 1,400 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Senior Security Systems Technician (SSST)).

1001AC 135 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Engineering Technicians (SSET)).

1001AD 1 Job OPTION CCTV repair parts

T&M Contractor shall provide all supplies and materials associated with each Service Work Order and the Government will reimburse the contractor for actual costs of parts/supplies/ materials used in support of the repair IAW the PWS.The Contractor shall not enter any figure as the Government has already provided a plug figure for CLINs 1001AD ($181,451.55)

1002 1 Job OPTION Contract Management Report

FFP

The Contractor will report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.”

OPTION Repairs to CCTV systems

T&M

2001AA 380 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Technician (SST)).

2001AB 1,400 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Senior Security Systems Technician (SSST)).

2001AC 135 Hours OPTION Labor for Repairs

T&M Contractor shall apply the Labor Rate of $______ for Service Work Orders for repair or replacement of CCTV system parts in accordance with the PWS. This labor rate is inclusive of wages, overhead, general and administrative expenses, and profit. (Security Systems Engineering Technicians (SSET)).

2001AD 1 Job OPTION CCTV repair parts

T&M Contractor shall provide all supplies and materials associated with each Service Work Order and the Government will reimburse the contractor for actual costs of parts/supplies/ materials used in support of the repair IAW the PWS.The Contractor shall not enter any figure as the Government has already provided a plug figure for CLINs 2001AD ($181,451.55)

2002 1 Job OPTION Contract Management Report

FFP

The Contractor will report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.”

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A N/A 0001AA Destination Government Destination Government 0001AB Destination Government Destination Government 0001AC Destination Government Destination Government 0001AD Destination Government Destination Government 0002 Destination Government Destination Government 1001 N/A N/A N/A N/A 1001AA Destination Government Destination Government 1001AB Destination Government Destination Government 1001AC Destination Government Destination Government 1001AD Destination Government Destination Government 1002 Destination Government Destination Government 2001 N/A N/A N/A N/A 2001AA Destination Government Destination Government 2001AB Destination Government Destination Government 2001AC Destination Government Destination Government

2001AD Destination Government Destination Government 2002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

0001AA POP 27-MAY-2020 TO

26-MAY-2021

N/A DIRECTORATE OF EMERGENCY

SERVICES

JOHN MCGOWAN

BLDG 2-5634

FT BRAGG NC 28310

910.432.5279

W36B48

0001AB POP 27-MAY-2020 TO

26-MAY-2021

N/A (SAME AS PREVIOUS LOCATION)

0001AC POP 27-MAY-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0001AD POP 27-MAY-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0002 POP 27-MAY-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

1001 N/A N/A N/A N/A

1001AA POP 27-MAY-2021 TO

26-MAY-2022

N/A DIRECTORATE OF EMERGENCY

SERVICES

JOHN MCGOWAN

BLDG 2-5634

FT BRAGG NC 28310

910.432.5279

1001AB POP 27-MAY-2021 TO

26-MAY-2022

N/A (SAME AS PREVIOUS LOCATION)

1001AC POP 27-MAY-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1001AD POP 27-MAY-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 27-MAY-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

2001 N/A N/A N/A N/A

2001AA POP 27-MAY-2022 TO

26-MAY-2023

N/A DIRECTORATE OF EMERGENCY

SERVICES

JOHN MCGOWAN

BLDG 2-5634

FT BRAGG NC 28310

910.432.5279

2001AB POP 27-MAY-2022 TO

26-MAY-2023

N/A (SAME AS PREVIOUS LOCATION)

2001AC POP 27-MAY-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2001AD POP 27-MAY-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 27-MAY-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Access Control and Closed Circuit Television (CCTV)

Systems Repair Service Directorate of Emergency Service (DES)

Fort Bragg, North Carolina

W9124720R0008

1. Introduction. This contract is for repair/repair by replacement of defective items only on the Access Control and CCTV Systems. This is a non-personal services contract to provide Access Control and CCTV Systems Repair Service. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Access Control and CCTV Systems Repair Service, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.1.1.

Background. Since December 2011, these repair services have been provided on a Time and Materials basis. Fort Bragg's current security inventory includes PELCO, Bosch, Lenel, Software House, AMAG and other lesser-known brand-name products; however, the Contractor must be able to service other brand names through coordination with a third-party vender.

1.2. Objectives1.2.1. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in paragraph 7.2, Applicable Directives, Publications.

1.2.2. The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables in section six (6) of this PWS. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in section four (4) of this PWS.

1.2.3. The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to insure that the access control and CCTV security systems are operational and functional and meet their component needs, emphasizing innovation and commercial best practices.

2.0 Requirements.

2.1 Description of Services. The Contractors employees performing work on this contract must hold a current equivalent Electronic Protection Systems License: (Access Control, and CCTV) license from a State Licensing Board.

This license must be maintained by the contractor employees throughout the contracted periods of performances.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.2.1.2.1 Period of Performance (PoP). The period of performance shall be for a one (1) Base Year period of 12 months and two (2) 12-month option periods.

Phase-in/out Period N/A Base Period 12 months Option Period I 12 months Option Period II 12 months

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished throughout the Fort Bragg Garrison’s area of responsibility, including but not limited to Fort Bragg, Pope Army Airfield, Simmons Army Airfield, Linden Oaks Housing Area, and Camp Mackall.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1700 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.4.1 The Contractor shall contact the Point of Contact (POC) provided on the Service Work Order (SWO) Form within 24 hours of notification to establish the date and time to initiate the SWO. Performance of services outside the locally established hours of operation shall be coordinated with the COR. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is on a Saturday, Sunday, a legal federal holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day that is mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 4 hours. The Contractor shall resume operations as soon as weather permits; Contractor shall notify the KO of resumption.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. N/A

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours after the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. The Contracting Officer and/or COR may meet periodically with the Contractor to review the Contractor's performance. The periodic meetings may be conducted telephonically via a conference call. At these meetings the Contracting Officer and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Written minutes of meetings will be recorded by the Government and signed by the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded.

The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

2.1.9.1 The Joint Appointment Module (JAM) and Surveillance and Performance Monitoring (SPM) at The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel. The following are considered key personnel: Security Systems Technician (SST), Senior Security Systems Technician (SSST), and Security Systems Engineering Technicians (SSET). The contractor shall designate one of these key employees as a Primary Point of Contact (POC) who will have authority to act for the contractor on all contract matters. The POC shall be available between 0700 - 1600 hours to answer questions or accept SWO’s, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.1.11.2 Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public. The Contractor shall be able to resource personnel to perform repairs on equipment and ensure manufacture's standards. Contractor personnel performing the work shall have the minimum experience as listed in the below suggested labor categories:

2.1.11.1.2 Security Systems Technician (SST). The SST typically called a Journey-man shall possess skills necessary to install, repair, troubleshoot, calibrate, re-set hardware, and software for access control systems and CCTV systems;

shall be able to read and follow manufacturer schematics and troubleshooting guides if any; shall be able to demonstrate to end users functional operations of serviced/ repaired equipment. The Security Systems Technician shall perform duties following the instructions of a Senior Security Systems Technician either on-site or telephonically. The Security Systems Technician shall have 1 to 3 years of related work experience installing, troubleshooting and repairing CCTV and Access Control Systems. The Security Systems Technician shall have a minimum of a High School Diploma.

2.1.11.1.3 Senior Security Systems Technician (SSST). The SSST shall possess skills necessary to performs all tasks required of a Security Systems Technician, independently. Additionally, the Security Systems Technician shall be able to diagnose and leverage the Contractor's technical resources to troubleshoot any failing system associated with the PWS. The SSST shall have a minimum of an Associate Degree from an accredited institution in a related technical field such as electrical systems technology, electronics engineering technology, or similar technical academic program.

2.1.11.1.4 Security Systems Engineering Technicians (SSET). An engineering technician is trained in the design and operational techniques related to a specific electronics security systems, with a practical understanding of the relevant engineering concepts. Engineering technicians often assist engineers and technologists in projects relating to research and development, or focus on post-development activities like implementation or operation. An engineering technician is between a skilled Electronics Security Systems Technician and an Electronics Security Systems Engineer.

2.1.12 All Contractor employees must at a minimum, have a favorable National Agency Check (NAC) completed immediately after Post-Award conference. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

2.1.13 Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

2.1.14 Qualification Standards. Contractor personnel shall be certified, licensed, and have the minimun experience requirements with Access Control and CCTV systems as indicated in the PWS in sections 2.1.11.1.2, 2.1.11.1.3, and

2.1.11.1.4 as stated above.

2.1.15 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.16 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.17 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.18 Organizational Conflict of Interest (OCI). Any restrictions in FAR 9.5 are applicable.

2.1.19 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 5 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. The Contractor shall be able to resource personnel to perform repairs on equipment and ensure manufacture's standards.

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.4 Historic Property or Archaeological Site. Historic properties and archaeological sites are subject to the provisions of the National Historic Preservation Act (NHPA). The Contractor shall maintain the historic properties on the installation IAW the NHPA, 54 United States Code (U.S.C) § 300101, National Preservation; 36 Code of Federal Regulations (CFR) Part 800, Advisory Council on Historic Preservation; and United Facilities Guide Specifications (UFGS). The Contractor shall comply with all applicable Federal historical structure and archeological laws

2.4.1 Repair and Replacement. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the KO. The Contractor shall coordinate work through the Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan.

2.5 Special Requirements2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within 3 working days of contract start date. The Contractor shall complete all applications with the All American Visitor Center. Vehicle Registration section located in Building H-1575. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

2.5.2 Security Training.

2.5.2.1 ANTI-TERRORISM (AT) LEVEL I Training. The Contractor shall brief the local Anti-Terrorism (AT) Level I program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within three (3) calendar days of contract award and prior to any new employees commencing performance with the results reported to the COR/ACOR NLT three (3) calendar days after contract award.

2.5.2.2 IWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of North Carolina or the State of Record. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO). Under this contract systems are defined as either fully operational or non-operational; even if a portion of the system is functioning it is designated as non-operational.

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs). The standard is Go or No Go, only 100 percent meets the Go standard.

3.2 Transition (Phase In/Phase Out). N/A

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 The Contractor will report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the [NAMED COMPONENT (e.g., Department of the Army)] via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

3.3.2 Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.”

3.3.3 The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

3.4. Damage Caused by Contractor. The Contractor shall report damages to the COR/ACOR within 2 hours of any occurrence of damage. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

3.4.1. Damage Report. The Contractor shall submit a contractors generated damage report within twenty-four (24) hours to the COR/ACOR that annotates any damage, corrective action, an estimated date to be corrected, and a resubmission upon completion of restoration.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance Standard

Acceptable Quality Level

(AQL)

Incentive (Positive and/or Negative)

# 1.

Contractor shall ensure all work accomplished meets all maintenance and repair standards and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in para 7.2, Related Documents.

Go/No Go The Contractor shall provide services IAW PWS, para. 1.2.

Zero Deviation from performance Standard.

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the SPM System; Contractor shall re-perform the service.

# 2.

The POC shall be available during normal duty hours to serve as the central point of contact for Contractor operations.

Go/No Go The Contractor shall provide a central point of contact IAW PWS, para.

2.1.4.1.

Zero Deviation standard

Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential negative SPM report.

#3.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

Go/No Go The Contractor shall provide a

QCP IAW PWS,

para, 4.2.

Zero Deviation standard.

Reports issued and a potential negative SPM narrative.

# 4.

The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Go/No Go Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW PWS para. 2.1.16.

Zero Deviation standard.

Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

#5.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

Go/No Go The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition AW PWS, para.

3.1.1.1.

Zero Deviation standard

Reports issued and a potential negative SPM narrative.

#6.

The Contractor will ensure that the licenses or certificates and training of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the COR/ACOR.

Go/No Go The Contractor shall perform IAW PWS, para.

2.3.4.1.

Zero Deviation standard (Risk assessed high risk)

Non-conforming services will result in Non-Conforming Reports issued and a potential negative SPM narrative

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within three (3) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS):

5.1 Basic Services. The Contractor shall provide services for repairs of access control and CCTV systems. The Contractor shall provide unscheduled repairs to access control and CCTV systems on a time and material basis, as ordered, during regular duty hours as indicated in paragraph 1.2. Only the COR or Contracting Officer is authorized to contact the Contractor for Service Work Order (SWO) request. The Contractor shall contact the POC of the SWO within 24 hours after receipt of oral or written notification from the COR of equipment failure or improper functioning of the system. Every effort shall be made to restore the system to normal operation in the shortest possible time. Direct coordination between the Contractor and POC shall be required to ensure timely access and completion of SWO.

5.1.1 Services provided under this contract will ensure that the access control and CCTV security systems are fully operational and functional in accordance with the manufacturer’s system configuration management procedures, operational and installation manuals, Department of Defense, DoD 5200.1-R (DoD Information Security Program Regulation and Army Regulation, AR190-51 Security of Unclassified Army Property (Sensitive and Non-sensitive), while meeting appropriate level of security.

5.1.2. The scope of items to be repaired under this contract is limited to parts and components that are included in access control and CCTV security systems located within the greater Fort Bragg footprint. These systems consists of but are not limited to the following major components, when being used in existing access control and CCTV security systems: cameras, DVRs, monitors and workstations, controllers, badge making equipment, card readers, security gate arms, barrier turnstiles and associated access devices.

5.1.3. Service Order Workflow.

5.1.3.1. Step 1:. Facility Manager reports to COR that a problem, issue or failure is occurring with an on- site physical security device or equipment.

5.1.3.2. Step 2:. COR reviews report from Facility Manager, after which, if required, COR makes determination to refer problem report to Contractor.

5.1.3.3. Step 3: The Contractor shall conduct an initial inspection of device/equipment. The Contractor shall develop a cost estimate, including labor and parts, to restore physical security device to normal, manufacturer operating condition. Unless additional time is approved by the COR the Contractor shall be authorized a maximum of one (1) labor hour, at the labor rates quoted in the applicable CLINs, to perform an initial inspection and diagnostic of problem.

5.1.3.4. Step 4: Contractor provides cost estimate to COR. The COR will evaluate the Contractor’s cost estimate and make determination if cost estimate is reasonable and sufficient to restore physical security device to normal, manufacturer operating condition.

5.1.3.5. Step 5: If COR accepts the Contractor’s cost estimate, the Contractor shall perform repairs.

5.1.3.5.1. Except for the initial inspection and diagnostic referenced in para.