Region 5 - Recommendation of Award.docx

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Suite 1201 Lansing, MI 48933

Recommendation of Award

The Department of Health and Human Services has completed the evaluation of RFP210000001575 Families Together Building Solutions – Pathways to Potential Region 5 and has recommended an award to Samaritas in the amount of $786,956.00 pending State Administrative Board approval, if applicable. More information on the State Administrative Board can be found at: State Administrative Board.

Bidders who were not recommended for the award are encouraged to schedule a debriefing session with the Solicitation Analyst. The debriefing session will provide the bidder with the State’s rationale on why the bidder was not recommended for the award. The Solicitation Analyst may be contacted as follows:

Stephen Henderson, Solicitation Analyst Hendersons7@michigan.gov 517-241-4082

Background Information:

This Request for Proposal (RFP) was to solicit responses for selection of a Contractor to provide Families Together Building Solutions – Pathways to Potential Services. The term of this contract is two years, with up to three, one year renewal options.

Bidders:

The RFP was posted on SIGMA VSS on May 12, 2021 for six weeks. The following bidders submitted proposals by the published due date of June 23, 2021.

City, State Zip

SDVOB*

Family & Children Services

1608 Lake St. Kalamazoo, MI 49001-3196

Samaritas

8131 E. Jefferson Ave. Detroit, MI 48214-2610

*SDVOB: Service-Disabled Veteran Owned Business

Revised: 10/4/19

Revised: 10/4/19 Evaluation Synopsis I. Evaluation Process A Responsible Vendor is a vendor that demonstrates it has the ability to successfully perform the duties identified by the solicitation. A Responsive proposal is one that is submitted in accordance with the solicitation instructions and meets all mandatory requirements identified in the solicitation.

Section II of the RFP, Description of Service Specifications, Contractor Responsibilities, 2.2 Credentials states:

The Contractor must assure that appropriately credentialed or trained staff under its control, including Contractor employees and/or subcontractors, must perform functions under this Contract. The Contractor must provide staff sufficient to adequately fulfill the terms of the contract and demonstrate a good faith effort to recruit and employ staff reflecting the racial, ethnic, and cultural composition of the contractor’s client population.

a. Standard FTBS Teams A standard full team is defined as: one part-time Program Manager (0.2-.25 FTE), one full-time Supervisor (1 FTE), and four full-time FTBS Workers (4 FTE). The Contractor must maintain a supervisory/direct service worker ratio of one supervisor to four FTBS Direct Workers, pro-rated for partial or multiple teams. Each full-time supervisor with a team of four must carry a minimum caseload of two families per year. Part-time staff is only allowed in circumstances where the staff is 0.5 FTE designated as a Supervisor and 0.5 FTE designated as a FTBS Worker. A part time supervisor/worker must carry a percentage of a Direct Worker caseload and percentage of a supervisor load. Each full-time FTBS Direct Worker may be assigned a caseload of up to six (6) families at a time and must carry an average of eighteen (18) cases per year. Exceptions to the full-time caseload must be discussed with the DHHS Family Preservation Program Office.

b. Contingent Staff Requirements Staff that work in other family preservation programs can fill in as contingent FTBS Direct Workers under the following conditions:

1) Contingent staff must have completed Core training and have 1-year experience in family preservation programs.

2) Contingent staff person must attend weekly team meetings when they are carrying a case. Additionally, they must attend at least 1 team meeting per month when they are not carrying a case.

3) Any case being served by a contingent staff person must have a documented 24/7 coverage plan.

4) The supervisor must meet with any family that is being served by a contingent staff person within the first 14 days.

5) The Family Preservation Program Office Specialist must be informed if/when a contingent staff person is being used, or is being planned to be used, for an extended period (2 months or more).

c. Qualifications for each position are as follows:

1) Program Manager: requires a master’s degree in the field of human service, preferably in social work. Administrative and clinical work experience is required.

2) Supervisor: requires a bachelor’s degree in the field of human services, preferably in social work.

3) FTBS Direct Worker: requires a bachelor’s degree requires in the field of human services, preferably in social work.

4) Exceptions: Degrees other than those within the human services field, for any position who may work directly with families, must be approved by Family Preservation Program Office.

d. Training Requirements All FTBS staff are required to participate in initial and ongoing training provided by MDHHS staff or trainers coordinated by MDHHS. At a minimum, all FTBS staff must attend the Family Preservation Core Training within 30 days of hire. An exception to the 30-day requirement is limited to times when trainings are cancelled or full. New FTBS staff shall not take cases until Family Preservation Core Training (4 days) is completed. In addition, the following special topics trainings must be completed within one year of hire:

1) The Family Preservation Service (FPS) Domestic Violence Training

2) Working with Substance Affected Families training

3) Family Preservation Solution-Focused training

4) Self-Awareness Training

5) Mental Health Training

6) Trauma Checklist Training: this training must be completed within the first year of this contract term for existing staff. The Contractor will be responsible for accessing this training through the MDHHS Learning Management System (LMS).

Staff transferring from Families First or Family Reunification Program or staff who have left family preservation services and returned, only need to participate in the program specific portion of Core Training if they completed the entire Core Training within two years of their employment in FTBS.

Section III of the RFP, Instructions for Bidders, requires:

To be considered, the proposal must be received by SIGMA VSS by the bid closing date and time indicated on the SIGMA VSS website.

To complete a proposal:

Refer to the instructions on how to respond to a solicitation included with this RFP in SIGMA VSS.

Complete Section IV, Proposal, and Section V, Confidential Treatment Form (CT Form).

Complete Exhibit I Byrd Anti-Lobbying Certification Delete unless you receive authorization from your manager.

Complete and submit Schedule B Pricing Matrix as required in the RFP.

Enter the Contract Price being bid in the Commodity Information Tab section in SIGMA VSS under Commodity section.

The full evaluation process is stated in the RFP.

II. Evaluation Method Responses to this solicitation were reviewed by a Joint Evaluation Committee.

III. Evaluation Results A. Family & Children Services

1. Bidder Experience, Qualifications and Past Performance Score 27/35

The evaluation team determined that overall the responses were mostly satisfactory, but the following deficiencies were noted:

(5 points) A1a – The bidder listed more than 10 contracts and they didn’t provide a contact person for their parent ed contract for Van Buren County (-1) (5 points) A1b – The bidder didn’t provide the method used to measure outcomes 4 and 5 of the FTBS contracts listed (-1) (4 points) A3 – The Bidder did not indicate an understanding of qualitative or quantitative data. They instead identified and solved specific case issues through assessment of needs. (-3) (3 points) A5 – Referral openings are to be communicated daily not weekly (-1) (3 points) A7 - Bidder did not provide a specific case example with specific engagement examples with the referring worker or examples of how that benefited the family. Instead they provided general overview of common referring worker contacts (-2)

2. Staffing and Training Score 24/24

The evaluation team determined that overall the responses were satisfactory.

3. Program Implementation (Work Plan) Score 37/41

The evaluation team determined that overall the responses were mostly satisfactory, but the following deficiencies were noted:

(6 points) C3 – The bidder did not provide an example of how they would address the gap for mental health services in Kalamazoo County (-1) (10 points) C5 - Bidder did not list family contacts in the ISP. Bidder did not provide a safety plan for domestic violence. Bidder did not provide a safety plan for substance use disorder. (-2) (5 points) C8 – The bidder did not provide an example of a safety planning with a domestic violence perpetrator. (0) (2 points) C9 - The RFP requires MDHHS approval for purchases of $500 or more (-1).

B. Samaritas

1. Bidder Experience, Qualifications and Past Performance Score 35/35

The evaluation team determined that overall the responses were satisfactory.

(5 points) A1b – Although the bidders response included experience providing similar services, specific contract numbers were not provided for Families First, Families Together Building Solutions and Family Reunification.(0) (5 points) A2- The bidder’s response mentioned a 78% utilization rate for 2019 with no explanation on why the performance metrics were not met, although they did provide an explanation on why their performance metrics were not met for fiscal year 2020 which coincides with their response in A1b. (0)

2. Staffing and Training Score 24/24

The evaluation team determined that overall the responses were satisfactory.

3. Program Implementation (Work Plan) Score 41/41

The evaluation team determined that overall the responses were satisfactory.

IV. Technical Evaluation Summary

V. Technical Evaluation Summary- Number of Units Proposed

VI. Pricing Summary Pricing was evaluated for the bidders who passed technical. The following is a summary of their price proposals:

VII. Award Recommendation:

Award recommendation is made to the responsive and responsible Bidder who offers the best value to the State of Michigan. Best value is based on the proposal meeting the minimum point threshold and offering the best combination of factors stated in Section IV, Proposal, RFP Evaluation Criteria, and price. Samaritas provided the best value to the State. Award Recommendation is made to Samaritas in the amount of $786,956.00.

Revised: 10/4/19 image1.jpeg