Redacted MSRP.xlsx
XLSX spreadsheet 42 KB Posted
- Solicitation number
- BPM058336
- Issued by
- Maryland
About this file
This document is a Ciena Services Renewal Proposal submitted to the State of Maryland for maintenance and support services covering various networking equipment. The proposal outlines comprehensive support packages for multiple Ciena product lines including 5130 Packet, 3924, 8114, 5164, 3948, 6500, 5171, 5150, 5170, 5142, 3930, 3926, 3916, 8110, Navigator, and ESM Server platforms. The service contracts are organized under multiple service contract numbers (SC00116193, SC00117014, SC00118921, SC00119085, SC00119426, SC00119452, SC00119778, SC00119779, SC00122917, SC00123559, SC00123919, SC00123920, SC00125405, SC00125406, SC00128458, SC00129399, SC00129719, SC00131015, SC00132089, SC00132201, SC00132202, SC00132214, SC00133966, SC00135311, SC00135312, SC00135326, SC00135356, SC00135327, SC00135355, SC00135357, and SC00135394). The contract term extends from June 2026 through November 23, 2027, with a consistent billing period of November 24, 2026, to November 23, 2027. Each product line includes three standard service components: Select Support technical support services, Standard Hardware Repair services with either 10-day or 30-day response times, and Next Business Day Arrival (or Next Business Day Ship) Managed Spares services.
The proposal specifies that all service agreements must be renewed prior to expiration to maintain continuous coverage and avoid suspension of support. A Late Renewal Fee applies to any renewals processed after November 23, 2026. The document notes that four specific hardware parts (170-3916-900, XCVR-A00CRJ, XCVR-A00G85) have been identified as having limited or best-effort support availability for hardware repair services. The proposal is contingent upon execution of a valid signed agreement between Ciena and the State of Maryland, and in the absence of such agreement, Ciena's standard terms and conditions apply. Any modifications to the proposal will void the pricing and require a new proposal. The contact for executing the purchase order is listed as chkelley@ciena.com, and customers are instructed to include the Quote Reference Number when issuing service purchase orders.
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Other files
| File | Type | Posted |
|---|---|---|
| FC0003089 PORFP for NWM Ciena Hardware Maintenance renewal.pdf |
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Text version
Table 1 Ciena Services Renewal Proposal STATE OF MARYLAND
End Customer: STATE OF MARYLAND Email: chkelley@ciena.com
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-5130P-SSP-SEL | GLOBAL 5130 PACKET SELECT SUPPORT | 5130 | SC00116193 | 25-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00116193 9-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00116193 | 25-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00116193 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00117014 23-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00117014 15-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00117014 | 23-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00117014 | 23-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00118921 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00118921 | 22-Aug-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00118921 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-SSP-SEL GLOBAL 8114 SELECT SUPPORT 8114 SC00118921 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-HWM GLOBAL 8114 STANDARD HARDWARE REPAIR 10-DAY 8114 SC00118921 10-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-NAR GLOBAL 8114 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 8114 SC00118921 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00118921 25-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00119085 31-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00119085 26-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00119085 | 31-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-5164-SSP-SEL | GLOBAL 5164 SELECT SUPPORT | 5164 | SC00119085 | 31-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5164-HWM GLOBAL 5164 STANDARD HARDWARE REPAIR 10-DAY 5164 SC00119085 26-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5164-NAR GLOBAL 5164 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 5164 SC00119085 31-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00119085 31-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00119426 12-Jun-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00119426 4-Sep-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00119426 | 12-Jun-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00119426 12-Jun-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00119452 12-Jun-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00119452 | 12-Sep-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00119452 12-Jun-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00119452 | 12-Jun-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00119778 23-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00119778 8-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00119778 | 23-Jul-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00119778 23-Jul-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00119779 5-Sep-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00119779 23-Oct-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00119779 5-Sep-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00119779 5-Sep-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00119779 5-Dec-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00119779 | 5-Sep-2026 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00119779 5-Sep-2026 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00122917 29-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5171-SSP-SEL 5171 SELECT SUPPORT 5171 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5171-HWM 5171 STANDARD HARDWARE REPAIR 10-DAY 5171 SC00122917 29-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5171-NAR 5171 MANAGED SPARES NBD ARRIVAL 5171 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-6500-SSP-SEL 6500 SELECT SUPPORT 6500 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-6500-HWM GLOBAL 6500 STANDARD HARDWARE REPAIR 30-DAY 6500 SC00122917 3-May-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-6500-NAR GLOBAL 6500 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 6500 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-SSP-SEL GLOBAL 8114 SELECT SUPPORT 8114 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-8114-HWM | GLOBAL 8114 STANDARD HARDWARE REPAIR 10-DAY | 8114 | SC00122917 | 19-Apr-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-8114-NAR GLOBAL 8114 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 8114 SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00122917 19-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00123559 | 18-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5171-SSP-SEL 5171 SELECT SUPPORT 5171 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5171-HWM | 5171 STANDARD HARDWARE REPAIR 10-DAY | 5171 | SC00123559 | 24-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5171-NAR 5171 MANAGED SPARES NBD ARRIVAL 5171 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-SSP-SEL GLOBAL 8114 SELECT SUPPORT 8114 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-HWM GLOBAL 8114 STANDARD HARDWARE REPAIR 10-DAY 8114 SC00123559 2-May-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-8114-NAR GLOBAL 8114 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 8114 SC00123559 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00123559 | 13-Mar-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5130P-SSP-SEL | GLOBAL 5130 PACKET SELECT SUPPORT | 5130 | SC00123919 | 25-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00123919 25-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | ||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00123919 | 25-May-2027 |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00123919 | 25-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00123920 12-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-HWM | GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY | 5130 | SC00123920 | 10-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00123920 | 12-Mar-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00123920 12-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00125405 6-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-5130P-HWM | GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY | 5130 | SC00125405 | 7-Apr-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00125405 | 6-Feb-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00125405 6-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-SSP-SEL GLOBAL 5130 PACKET SELECT SUPPORT 5130 SC00125406 11-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00125406 10-Apr-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00125406 | 11-Feb-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00125406 11-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-1CNL-TSM | GLOBAL ONE CONTROL TECHNICAL SUPPORT | ONECONTROL | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3916-SSP-SEL | 3916 SELECT SUPPORT | 3916 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3916-HWM | GLOBAL 3916 STANDARD HARDWARE REPAIR 10-DAY | 3916 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-3916-NBS | GLOBAL 3916 NEXT BUSINESS DAY SHIP MANAGED SPARES | 3916 | SC00128458 | 24-Nov-2026 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3924-SSP-SEL | GLOBAL 3924 SELECT SUPPORT | 3924 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3924-NAR | GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3924 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3926-SSP-SEL | 3926 SELECT SUPPORT | 3926 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3926-HWM | 3926 STANDARD HARDWARE REPAIR 10-DAY | 3926 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3926-NAR | 3926 MANAGED SPARES NBD ARRIVAL | 3926 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3930-TSM-SEL | 3930 SELECT TECHNICAL SUPPORT | 3930 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3930-HWM | GLOBAL 3930 STANDARD HARDWARE REPAIR 10-DAY | 3930 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3930-NAR | 3930 MANAGED SPARES NBD ARRIVAL | 3930 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5130P-SSP-SEL | GLOBAL 5130 PACKET SELECT SUPPORT | 5130 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5130P-HWM | GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY | 5130 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | |||||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00128458 | 24-Nov-2026 | |||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5142-SSP-SEL | 5142 SELECT SUPPORT | 5142 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5142-HWM | GLOBAL 5142 STANDARD HARDWARE REPAIR 10-DAY | 5142 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5142-NAR | 5142 MANAGED SPARES NBD ARRIVAL | 5142 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5150-TSM-SEL | 5150 SELECT TECHNICAL SUPPORT | 5150 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5150-HWM | GLOBAL 5150 STANDARD HARDWARE REPAIR 10-DAY | 5150 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5150-NAR | 5150 MANAGED SPARES NBD ARRIVAL | 5150 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5164-SSP-SEL | GLOBAL 5164 SELECT SUPPORT | 5164 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5164-HWM | GLOBAL 5164 STANDARD HARDWARE REPAIR 10-DAY | 5164 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5164-NAR | GLOBAL 5164 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 5164 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5170-TSM-SEL | 5170 SELECT TECHNICAL SUPPORT | 5170 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5170-HWM | 5170 STANDARD HARDWARE REPAIR 10-DAY | 5170 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-5170-NAR | 5170 MANAGED SPARES NBD ARRIVAL | 5170 | SC00128458 | 24-Nov-2026 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5171-SSP-SEL | 5171 SELECT SUPPORT | 5171 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5171-HWM | 5171 STANDARD HARDWARE REPAIR 10-DAY | 5171 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-5171-NAR | 5171 MANAGED SPARES NBD ARRIVAL | 5171 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-6500-SSP-SEL | 6500 SELECT SUPPORT | 6500 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-6500-HWM | GLOBAL 6500 STANDARD HARDWARE REPAIR 30-DAY | 6500 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-6500-NAR | GLOBAL 6500 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 6500 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-8110-SSP-SEL | GLOBAL 8110 SELECT SUPPORT | 8110 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-8110-HWM | GLOBAL 8110 STANDARD HARDWARE REPAIR 10-DAY | 8110 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-8110-NAR | GLOBAL 8110 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 8110 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-8114-SSP-SEL | GLOBAL 8114 SELECT SUPPORT | 8114 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-8114-HWM | GLOBAL 8114 STANDARD HARDWARE REPAIR 10-DAY | 8114 | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-8114-NAR | GLOBAL 8114 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 8114 | SC00128458 | 24-Nov-2026 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-ESMC-SSP-SEL | ESM SELECT SUPPORT | ESM SERVER | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00128458 | 24-Nov-2026 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00129399 11-Jan-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-HWM GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY 3948 SC00129399 15-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00129399 11-Jan-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00129399 11-Jan-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00129719 14-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00129719 30-Apr-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00129719 14-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00129719 14-Feb-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-6500-SSP-SEL | 6500 SELECT SUPPORT | 6500 | SC00131015 | 10-Apr-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-6500-HWM GLOBAL 6500 STANDARD HARDWARE REPAIR 30-DAY 6500 SC00131015 13-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-6500-NAR GLOBAL 6500 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 6500 SC00131015 10-Apr-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00131015 10-Apr-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00132089 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00132089 | 17-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00132089 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00132089 13-Mar-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-SSP-SEL | GLOBAL 3924 SELECT SUPPORT | 3924 | SC00132201 | 29-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00132201 29-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-NAR | GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3924 | SC00132201 | 29-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-5130P-SSP-SEL | GLOBAL 5130 PACKET SELECT SUPPORT | 5130 | SC00132201 | 29-May-2027 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-5130P-HWM GLOBAL 5130 PACKET STANDARD HARDWARE REPAIR 10-DAY 5130 SC00132201 29-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-5130P-NAR | GLOBAL 5130 PACKET NEXT BUSINESS | ||
| DAY ARRIVAL MANAGED SPARES | 5130 | SC00132201 | 29-May-2027 |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00132201 | 29-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3924-SSP-SEL | GLOBAL 3924 SELECT SUPPORT | 3924 | SC00132202 | 14-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00132202 14-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-NAR | GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3924 | SC00132202 | 14-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00132202 | 14-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3924-SSP-SEL | GLOBAL 3924 SELECT SUPPORT | 3924 | SC00132214 | 14-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-HWM GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY 3924 SC00132214 9-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-NAR | GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3924 | SC00132214 | 14-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00132214 | 14-May-2027 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-3948-SSP-SEL | GLOBAL 3948 SELECT SUPPORT | 3948 | SC00133966 | 27-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-HWM GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY 3948 SC00133966 29-Jul-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-NAR | GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3948 | SC00133966 | 27-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| 80M-MCPBAET-SEL | NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT | NAVIGATOR | SC00133966 | 27-May-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135311 6-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-HWM GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY 3948 SC00135311 7-Aug-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135311 6-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135311 6-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135312 13-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135312 | 14-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-3948-NAR | GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 3948 | SC00135312 | 13-Jun-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135312 13-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135326 20-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135326 | 11-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135326 20-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135326 20-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135356 19-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135356 | 25-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135356 19-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-6500-SSP-SEL 6500 SELECT SUPPORT 6500 SC00135356 19-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-6500-HWM | GLOBAL 6500 STANDARD HARDWARE REPAIR 30-DAY | 6500 | SC00135356 | 26-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period |
| 80M-6500-NAR | GLOBAL 6500 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES | 6500 | SC00135356 | 19-Jun-2027 to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135356 19-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135327 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135327 | 19-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135327 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135327 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135355 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135355 | 18-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135355 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135355 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135357 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135357 | 20-Aug-2027 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135357 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135357 25-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3924-SSP-SEL GLOBAL 3924 SELECT SUPPORT 3924 SC00135394 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3924-HWM | GLOBAL 3924 STANDARD HARDWARE REPAIR 10-DAY | 3924 | SC00135394 | 20-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3924-NAR GLOBAL 3924 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3924 SC00135394 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3984-SSP-SEL GLOBAL 3984 SELECT SUPPORT 3984 SC00135394 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| 80M-3984-HWM | GLOBAL 3984 STANDARD HARDWARE REPAIR 10-DAY | 3984 | SC00135394 | 20-Aug-2027 | |
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3984-NAR GLOBAL 3984 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3984 SC00135394 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135394 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-3948-SSP-SEL GLOBAL 3948 SELECT SUPPORT 3948 SC00135409 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Part Number | Service Description | Product(s) | Service Contract Number | Duration | Billing Period | |
| 80M-3948-HWM | GLOBAL 3948 STANDARD HARDWARE REPAIR 10-DAY | 3948 | SC00135409 | 21-Aug-2027 | ||
| to 23-Nov-2027 | 24-Nov-2026 |
to 23-Nov-2027 80M-3948-NAR GLOBAL 3948 NEXT BUSINESS DAY ARRIVAL MANAGED SPARES 3948 SC00135409 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027 80M-MCPBAET-SEL NAVIGATOR BASE WITH ENHANCED TROUBLESHOOTING SW, SELECT SUPPORT NAVIGATOR SC00135409 26-Jun-2027 to 23-Nov-2027 24-Nov-2026 to 23-Nov-2027
| Net Totals |
| Amount Due by 23-Nov-2026 |
| Late Renewal Fee 80M-RENEWAL-FEE 24-Nov-2026 to 23-Nov-2027 |
| Amount Due after 23-Nov-2026 |
| Notes: |
| To help us book the Purchase Order smoothly, please include the "Quote Reference Number" in the Service Purchase Order issued to Ciena. |
1. This quote is subject to the valid signed agreement between Ciena and Customer. In the absence of a valid signed agreement, Ciena's standard terms and conditions will apply.https://media.ciena.com/documents/Terms-and-Conditions-of-Sales-PO-Only.pdf
2. Should Customer desire to modify this Proposal, then the pricing in this Proposal is null and void and a New Pricing Proposal is required.
3. The Service Agreements listed on this proposal must be renewed prior to the expiry date to avoid a lapse in coverage and suspension of support.
4. The following parts have been identified as “Limited” or Best Effort” support available for Hardware Repair Services: 170-3916-900, XCVR-A00CRJ, XCVR-A00G85.
| Service Description: |
| • Managed Spares Service Description |
• Repair Service Description
• Select Support Service Description
• Technical Support Service Description mailto:chkelley@ciena.comhttps://media.ciena.com/documents/Terms-and-Conditions-of-Sales-PO-Only.pdfhttps://my.ciena.com/CienaPortal/s/file-exchange?path=Service%20Descriptions/Ciena%20Maintenance%20Services/Ciena%20Managed%20Spares%20Service image1.jpeg
File details come from the government source that posted it. Updated .