Redacted_140D0426F0539_1.pdf

This is an Order for Supplies or Services (Optional Form 347) issued by the Interior Business Center, AQD Acquisition Services Directorate for shuttle bus and recreational transportation services at the Armed Forces Retirement Home (AFRH) Washington, DC campus.

The contractor, Battle's Transportation, Inc., will provide non-emergency medical transportation and recreational transportation services for AFRH residents for a base period from May 23, 2026 through May 22, 2027, with two optional one-year extensions through May 22, 2029. The total contract value is $900,000 with a base year obligation of $296,000. The contract is a firm fixed price and time and materials hybrid for NAICS code 485999 (All Other Transit and Ground Passenger Transportation) with a small business size standard of $19 million. Medical transportation services include fixed pricing per trip to three facilities: Walter Reed Medical Center-Bethesda, Washington Hospital Center, and Washington Veterans Affairs Hospital, with separate rates for ambulatory and wheelchair transport. Recreational transportation pricing is calculated on a per-mile basis combined with hourly rates, with minimums and per-hour charges for various bus configurations accommodating 8 to 51 passengers. The Contractor must furnish replacement vehicles within one hour of malfunction, provide GPS-equipped buses no older than five years, maintain wheelchair lift systems, ensure driver certification in wheelchair restraint procedures, and comply with DOT and ADA standards. Services operate during AFRH business hours (7:00 AM to 4:00 PM Monday-Friday, excluding federal holidays) with approximately 80% scheduled appointments and 20% unscheduled requests requiring 1.5-hour response times. Performance requirements include 100% service availability, physical assistance for handicapped residents, vehicle cleanliness standards, and monthly status reporting. The contract includes penalties of $1,800 for equipment failures not resolved within 90 minutes and $35 for cleanliness violations validated by customer complaints.