READJUSTMENT COUNSELING SERVICE - VET CENTER.pdf

10RCS/STA703 VET CENTER Page 1 | 17 Lessor Initials: __GJJ___Date: __8/15/2025____________

RCS CAPITAL ASSET MANAGER 08.14.2025

READJUSTMENT COUNSELING SERVICE - VET CENTER

STATEMENT OF WORK - AGENCY SPECIFIC REQUIREMENTS

The Department of Veterans Affairs is interested in leasing (contiguous) clinical space for a Vet Center. The Lessor shall provide all materials, parts, and labor to complete the space and room requirements.

The Vet Center Agency Specific Requirements will be used in conjunction with the standards and specifications found in the Request for Lease Proposal and the GSA Global Lease.

If any conflict between standards or regulatory framework is found, the offeror must use the higher standard and follow the more stringent regulation.

A. TYPICAL BUILDING LAYOUT AND SPACE REQUIREMENTS

1. The Lease shall be Fully Serviced with the following services paid for/provided by the Lessor through the annual rent.

a. Utilities.

b. Janitorial.

c. Basic Cable to include local channels in the Waiting Area (Lobby) and three Group Rooms.

d. Guest Business High-Speed Internet Wi-Fi.

e. Security and CCTV System monitoring and maintenance to include software/hardware updates provided by the Lessor and paid through the annual rent.

f. Security System tested quarterly by the Lessor; a copy of the report sent to VA.

B. SPACE REQUIREMENTS. CURRENT & PROPOSED FLOORPLAN

1. Space design to provide maximum co-location of the staff offices and group rooms. Refer to RLP Exhibit, Space Requirements for additional details required for this location.

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C. ROOM REQUIREMENTS Room #

1. ENTRANCE / EXTERIOR Floor. a. Luxury Vinyl Tile/Plank 5mm thickness + 20mil wear layer; continues through hallway corridor.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent wall color; location determined by VA.

c. Wall base. Vinyl in all rooms/spaces.

Ceiling. d. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. e. N/A.

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Door. f. Automatic Sliding Door, Single Slide Automatic Door System with Safety Sensors and Hardware One door panel can slide open, while the other door panel is fixed in place or Power Assisted Front Entrance Door.

Sound Isolation. g. N/A.

Data. h. N/A.

Electric.

Lighting. i. Multilevel Switching, Dimming & Occupancy.

Safety. j. Cameras. Exterior cameras provide unobstructed monitoring of pedestrian exits.

k. Cameras. Exterior cameras provide unobstructed monitoring of government vehicles.

l. Cameras. Interior cameras to provide unobstructed monitoring of pedestrian entrances.

m. EXIT signs, luminated with battery backup.

Key Control Access. n. Access Controlled Door with electronic pin lever or electronic card access locking mechanism.

o. Video Intercom.

- System to allow VA staff to view, communicate, and open the door remotely before allowing access to space.

- Compact intercom - Exterior Entrance (Qty 1)

- Compact intercom - Master Station (Qty 2); specific location determined by VA.

- Compact intercom - Portable Device. (Qty 2)

- Example Brand Name Equal. https://www.2n.com/en-US/products/indoor-stations/2n-indoor-compact/ https://www.2n.com/en-US/products/indoor-stations/2n-indoor-compact/

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Other. p. Vestibule at the public entrance where weather conditions and heat loss are important factors.

q. Flagpole for displaying the US Flag near building or public main entrance; flag shall be illuminated during the hours of darkness.

2. LOBBY,

WAITING AREA

Floor. a. Luxury Vinyl Tile/Plank 5mm thickness + 20mil wear layer; continues through hallway corridor.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent wall color; location determined by VA.

c. Wall backing and mounting materials for VA furnished TV installed by Lessor; location determined by VA.

Ceiling. d. Acoustical Ceiling Panels HIGH-NRC/HIGH-CA; standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. e. Direct window access.

f. Window Coverings. Horizontal manual roller shades with solar glare and heat reduction.

Door. g. Full-length glass panel. (Qty 2).

Sound Isolation. h. STC 45. Vet Center requirement is STC 45.

Data. i. One (1) duplex date behind TV; 60” from the floor to center of TV.

Electric. j. One (1) per wall duplex outlet.

k. Cable TV wall jack, HDMI, and quadruplex Electrical outlet behind the TV; 60” from the floor to center of TV.

Lighting. l. Multilevel Switching, Dimming & Occupancy.

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Safety. m. Cameras. Interior cameras to provide unobstructed monitoring of pedestrian entrances.

n. EXIT signs, luminated with battery backup.

Key Control Access. o. Access Controlled Door with electronic pin lever or electronic card access locking mechanism.

p. HID Contactless Readers for PIV Solutions https://www.alldataresource.com/assets/hid_global/HID-pivCLASS-Contactless-Readers-

Datasheet.pdf

Other. q. Corridors are minimum of 5 feet in clear width.

r. Vinyl Corner Guards. Mounted at height 48” from top of vinyl base in hallways.

s. Wall Backing and Mounting Materials to support 60” VA furnished television installed by Lessor; location determined by VA.

t. Drinking Fountain. Wall hung stainless Bottle Filling Station Single ADA Cooler; Maintenance/filter replacement by Lessor.

3. RESTROOM (UNISEX)

Floor. a. Porcelain Floor Tile.

Wall. b. Porcelain Wall Tile 4 feet up from the floor, with tile accent strip.

c. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. d. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC; standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. e. N/A.

Door. f. Power Assisted Door operatized by a push pad on both sides of the door.

Sound Isolation. g. STC 45. Vet Center requirement is STC 45.

https://www.alldataresource.com/assets/hid_global/HID-pivCLASS-Contactless-Readers-Datasheet.pdf https://www.alldataresource.com/assets/hid_global/HID-pivCLASS-Contactless-Readers-Datasheet.pdf

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Data. h. N/A.

Electric. i. One (1) GFCI duplex outlet.

Lighting. j. Occupancy Sensor, 30-minute time delay.

Safety. k. ADA handicap accessibility to include grab bars at commode.

l. Nurse call tone-visual system. The notification sounds in corridors with a visual call light above the room.

m. Example. https://www.tektone.com/products/nurse-call-systems/tek-care120/

Key Control Access. n. Master keyed with locking mechanism on the inside of the frame.

Other: o. Toilet. Commercial Grade with automatic toilet flushers.

p. Toilet Paper Dispenser. Dual roll

q. Toilet Paper Cover Dispenser. Provided, maintained, and refilled by the Lessor.

r. Paper Towel Dispenser/Waste Receptacle. Recessed Convertible Paper Towel Dispenser/Waste Receptacle.

s. Soap Dispenser. Automated touchless dispenser provided, maintained, and refilled by the Lessor Vanity with sink and structure to hide exposed plumbing.

t. Mirror. Minimum of 24"x 36" over sink

u. Vanity.

v. Coat Hooks. Three (3) coat hooks; location determined by the VA.

w. Baby changing station.

4. RECEPTION / PROGRAM

SUPPORT ASSISTANT

Floor. a. Luxury Vinyl Tile 5mm thickness + 20mil wear layer.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. d. Horizontal manual roller shades with solar glare and heat reduction.

https://www.tektone.com/products/nurse-call-systems/tek-care120/

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e. Glass transaction window to the lobby area.

Door. f. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature.

Sound Isolation. g. STC 45. Vet Center requirement is STC 45.

Data. h. Two (2) duplex outlets next to quad Electrical outlets at program support assistant

i. Two (2) duplex outlets at counter height at reception counter.

Electric. j. Two (2) quad outlets next to duplex Data outlets.

k. Two (2) duplex outlets at counter height at reception counter.

Lighting. l. Multilevel Switching, Dimming & Occupancy.

Safety. m. Duress Alarm. Duress Alarm Wireless transmitter device.

n. VIDEO INTERCOM.

- System to allow VA staff to view, communicate, and open the door remotely before allowing access to space.

- Compact intercom - Exterior Entrance (Qty 1)

- Compact intercom - Master Station (Qty 2); specific location determined by VA.

Key Control Access. o. Master keyed with locking mechanism on inside of frame.

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Other. p. Countertop. Solid Surface Quartz Countertop utilizing concealed mounting brackets where practicable.

q. Reception area contiguous with the Program Support Assistant; examples below.

5. OFFICE

Floor. a. Carpet Tile.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. d. Window Coverings. Horizontal manual roller shades with solar glare and heat reduction.

Door. e. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature.

Sound Isolation. f. STC 45. Vet Center requirement is STC 45.

Data. g. Two (2) duplex outlets next to quad Electrical outlets.

Electric. h. Two (2) quad outlets next to duplex Data outlets.

i. Two (2) duplex outlets on the opposite walls.

j. Typical office layout diagram with data and electric placement.

Lighting. k. Multilevel Switching, Dimming & Occupancy.

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Safety. l. Duress Alarm. Wireless transmitter device.

Key Control Access. m. Master keyed with locking mechanism on inside of frame.

Other. n. Coat Hooks. Three (3) coat hooks; location determined by the VA.

6. GROUP THERAPY ROOM Floor. a. Carpet Tile.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. d. Window Coverings. Horizontal manual roller shades with solar glare and heat reduction.

Door. e. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature.

Data. g. Four (4) duplex outlets; one on each wall.

Electric. h. Four (4) duplex outlets; one on each wall, next to data outlets.

i. Wall backing and mounting materials for VA furnished TV installed by Lessor; location determined by VA.

Lighting. j. Multilevel Switching, Dimming & Occupancy.

Safety. k. Duress Alarm. Hardwired transmitter device with protective clear cover.

Key Control Access. l. Master keyed with locking mechanism on inside of frame.

Other. m. Coat Hooks: Three (3) coat hooks; location determined by the VA.

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7. KITCHEN EMPLOYEE

BREAK ROOM

Floor. a. Luxury Vinyl Tile 5mm thickness + 20mil wear layer.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. d. N/A.

Door. e. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature.

Data. g. Two (2) duplex outlets next to quadraplex Electrical outlets. (See diagram).

Electric. h. GFI. One (1) duplex GFI outlet for the refrigerator and Two (2) duplex GFI outlets at counter height.

i. Three (3) duplex outlets, one on each wall, 18” from floor.

Lighting. x. Occupancy Sensor, 30-minute time delay.

Safety. j. Duress Alarm Wireless transmitter device.

Key Control Access. k. Access Controlled Door with electronic card or fob access locking mechanism.

Other. l. Coat Hooks. Three (3) coat hooks; location determined by the VA.

m. Cabinets. Upper and lower kitchen cabinets.

n. Countertop. Minimum 10’ feet solid surface countertop (Quartz or Corian).

o. Sink. Double compartment stainless sink.

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p. Garbage Disposal.

q. Dishwasher provided by the Lessor.

r. Microwave Oven (1.7 cu. ft. minimum) provided by the Lessor.

s. Refrigerator (20-25 cu. ft. minimum) with water feed and ice maker provided by the Lessor.

8. HOUSEKEEPING

Floor. a. Sealed concrete floor.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC; standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Door. e. Solid Core Wood Door.

Sound Isolation. f. N/A.

Data. g. N/A.

Electric. h. One (1) GFCI outlet.

Lighting. i. Occupancy Sensor.

Safety. j. N/A.

Key Control Access. k. Access Controlled Door with electronic pin lever or electronic card access locking mechanism.

Other l. Shelving. Adjustable wire shelving on two walls.

m. Sink. Mop Sink.

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9. SUPPLY ROOM Floor. a. Luxury Vinyl Tile (LVT) 5mm thickness + 20mil wear layer.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC, standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Door. e. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature

Data. g. Two (2) duplex outlets, next to quadraplex electrical outlets.

Electric. h. Two (2) quadraplex outlets, next to data outlets. Two (2) duplex outlets at counter height.

Lighting. y. Occupancy Sensor.

Safety. i. N/A.

Key Control Access. j. Access Controlled Door with electronic card or fob access locking mechanism.

Other: k. Cabinets. Casework cabinetry and counter provided by VA furniture vendor.

l. Lessor provided and installed independent network switch and IP address to support the Cable television, Business High Speed Internet

Wi-Fi Router, and Security Alarm Control Panel; final location determined by VA.

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10. STORAGE ROOM

Floor. a. Luxury Vinyl Tile (LVT) 5mm thickness + 20mil wear layer.

Wall. b. Paint all rooms/spaces with primer, two finish coats, and accent walls color; location determined by VA.

Ceiling. c. Acoustical Ceiling Tile panels HIGH-NRC/HIGH-CAC; standard size 24’ x24” x 1” with laminated or sealed face and sealed edges.

Window. d. No Windows.

Door. e. Solid Core Wood Door with sound proofing jamb seal, threshold seal, and soft closing door feature.

Data. g. Four (4) duplex outlets, one per wall.

Electric. h. Four (4) duplex outlets, one per wall next to data outlets.

Lighting. i. Occupancy Sensor.

Safety. j. N/A.

Key Control Access. k. Access Controlled Door with electronic card or fob access locking mechanism.

Other. l. Telecommunication Enclosure (TE).

11. TELECOMMUNICATIONS Telecommunication Enclosure (TE).

a. Telecommunication Enclosure (TE). Refer to SOW ASR-D Design for Telecommunications Enclosure PG-18-12 Appendix G.

b. Located in an access control, employee only space, Access Controlled Door with electronic card or fob access locking mechanism.

Telecommunication Data Outlets,

a. Standard Data Outlets: Each data outlet device location will have four (4) Work Area Outlet (WAO) Standard Density design cable runs that terminate on the high-density rack mounted patch panel in the Telecommunications Room.

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Connected to VA Network

b. Wall Mounted Phones: Any jacks for wall mounted phones should have 1 data cable to support VoIP, and be on a 1 port metal plate, and accommodate RJ45. Cabling must be installed according to BISCI standards.

c. All permanent link cabling from the Telecommunications Room to the outlet require continuous runs with no splices and be less than 295’.

d. Patch Panels, jacks, and cables require CAT 6A and shall be tested and certified; test results provided to VA COR.

e. Location of Data Outlets:

a. If construction at the data outlet location is drywall, provide flush-mounted single-gang outlet boxes with four-port base plates and applicable wall device faceplates (cable installed behind drywall).

b. If the construction at the data outlet location is a solid wall, provide surface-mounted single-gang outlet boxes with four-port base plates and applicable wall device faceplates (cable installed in plastic wall mold equipped with protective insulator or sleeve).

f. The Lessor shall provide and install all cable runs throughout the space.

g. Telecommunications services shall be terminated in the facility Telecommunications Room.

h. The Lessor shall follow VA naming and labeling conventions in section 5.1.5, Information Transport Systems Equipment and Component

Labeling, of the Infrastructure Standard for Telecommunications Spaces.

i. Attached labels at the patch panel and wall plate; easily visible and printed, hand-written labels are prohibited.

12. FINISHES Color Board a. The Lessor shall provide physical samples for VA final approval; VA will provide a digital Color Board.

RCSCAM. INSTRUCTIONS. Color Board Finishes

b. Repaint the space every 5 years.

Lessor shall maintain all wall covering and paint coatings in “like new” condition for the life of the Lease. All repainted surfaces are at Lessor’s expense, including the moving and returning of furnishings.

c. Replace flooring in space every 5 years.

Lessors shall repair or replace flooring in “like new” condition during the life of the. All repaired or replaced flooring surfaces are at Lessor’s expense, including the moving and returning of furnishings.

13. SOUND ISOLATION

CLASS

STC a. Lessor to conduct a Sound Acoustic Field Study to assure the acoustic requirements met the Vet Center specific requirements.

b. Examples which may help achieve a sound resistant enclosure:

- Install sound and noise-blocking wall construction between rooms and in the ceiling to meet STC requirements.

- Door Thickness 2 ¼”-2 ¾”, Sound Dampening Cores, Glass Insert Doors 1” insulated glass with ¼” laminated glass on both sides, sound proofing jamb seal, threshold seal, Acoustical Ceiling Insulation 3 ½”, Acoustical Ceiling Panel Tiles, Walls floor to deck or 12-18” above ceiling, Walls with two layers 5/8”); Metal Studs 20-24” spacing, and Rockwool Sound insulation or equal.

https://www.cfm.va.gov/til/telecom.asp https://dvagov.sharepoint.com/:w:/r/sites/VHAVetCentered/RCSNSS/RCS%20CAM/_layouts/15/Doc.aspx?sourcedoc=%7B4678AD0F-3AD8-4FB0-84F8-42FA149AED2C%7D&file=INSTRUCTIONS.%20%20Color%20Board%20Finishes.docx&action=default&mobileredirect=true

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14. SIGNAGE Exterior Signage a. Refer to Exhibit SOW ASR-B RCS Exterior Signage Guide for specifications and requirements associated with the exterior signage.

b. Preferred Option is an exterior sign with the Vet Center logo on building, above the entrance.

c. VA approval required prior to fabrication and installation

d. Signage shall be legible from main serving road.

e. Signage shall comply with local municipality codes, maximum size in accordance with local building code.

Main Entry Door a. Refer to Exhibit SOW ASR-B RCS Exterior Signage Guide for specifications and requirements associated with the entry door decal signage.

Interior Signage b. Refer to Exhibit SOW ASR-B RCS Interior Signage Guide for specifications and requirements associated with ADA compliant interior signage.

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15. SECURITY Facility Security Level

FSL II

a. Refer to Facility Security Level (FSL) requirements exhibit included in the lease for all shell and tenant improvements requirements.

b. Lessor to design, provide equipment, install, maintain, and complete software updates.

c. No public access to the offices will be allowed.

d. Security System Monitoring and Maintenance provided by the Lessor and paid through the annual rent.

e. Security system tested quarterly by the Lessor; a copy of the report sent to VA.

VIDEO

SURVEILLANCE

SYSTEM (VSS)

f. Lessor to design, provide equipment, install, complete software updates and provide preventive maintenance for all security systems.

g. Provide independent network switch and IP address to support the system; location determined by VA (Supply/Storage Room).

h. Single cabinet, stand-alone browser-based system.

i. System reports to a master station with monitor; location determined in coordination with the VA.

j. System supports the entry control system, 30-day time-lapse video recording.

k. System testing is required prior to occupancy.

l. Cameras (exterior) installed to provide unobstructed coverage of pedestrian entrances and exits.

m. Cameras (interior) installed in the waiting/lobby, the main corridors, and telecommunications room entrance.

ACCESS CONTROL n. VIDEO INTERCOM.

- System to allow VA staff to view, communicate, and open the door remotely before allowing access to space.

- Compact intercom - Exterior Entrance (Qty 1)

- Compact intercom - Master Station (Qty 2); specific location determined by VA.

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INTRUSION

DETECTION

SYSTEM (IDS)

o. Activate audible sound throughout space upon illegal/unauthorized entry.

p. Alarm system keypad to arm/disarm IDS at interior employee entrance/exit. Location determined in coordination with VA.

q. Alarm sensors on all exterior doors and windows, and telecommunication room door.

r. Motion sensors cover the lobby, main corridors, and telecommunication room.

s. Alarm panel location determined by VA.

t. Employee access code updates coordinated with Lessor as required for the duration of lease term.

u. Locally sounding alarm, remote visual and audio annunciators must be at a location within the facility which ensures 24-hour monitoring.

DURESS ALARM v. Lessor to design, provide equipment, install, maintain, and complete software updates for the Duress Alarm system.

w. Interface with the Intrusion Detection System.

x. System reports to master station; location determined by VA.

y. Master station displays the transmitter device location upon call notification.

z. Each transmitter device is individually zoned.

aa. Hardwired duress installed in each restroom and group room.

bb. Wireless duress installed at reception desk and in each office.

cc. When activated, a notification sounds through the hallways/corridors, and the central monitoring center is alerted.

dd. Duress Alarm System alerts the alarm company, which then contacts the Vet Center to determine the required course of action.

NURSE CALL ee. Nurse call tone-visual system. The notification sounds in corridors and at master station

ff. Dome visual call light above the room.

gg. Pull-cord stations.