Questions and Answers.pdf
PDF 75 KB Posted
- Solicitation number
- PE-29016-NONST-2025-000000027
- Issued by
- Cherokee County, Georgia
About this file
This Questions and Answers document from the Atlanta Regional Commission/Atlanta Regional Workforce Development Board (ARC/ARWDB) provides clarification regarding the Information Technology and Cyber Security requirements for the Mobile Career Resource Center/Computer Lab Unit RFP. The document specifically addresses technical requirements and cybersecurity expectations for the mobile unit.
The technical requirements detailed include infrastructure specifications for hardware, software, and network systems with cloud-based or onsite backup capabilities; performance and scalability requirements; disaster recovery and backup protocols; ongoing support and maintenance provisions; and warranty documentation requirements for hardware and software. The cybersecurity component specifies that ARC IT staff or a contracted vendor will maintain security measures, with all hardware needing to be accessible and capable of accommodating additional security software to protect data and systems.
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Other files
| File | Type | Posted |
|---|---|---|
| Request for Proposal.pdf |
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Text version
Request for Proposals Mobile Career Resource Center/Computer Lab Unit
Questions and Answers
One of the evaluation factors pertains to Information and Technology and Cyber Security.
Can more information be provided on what is expected for the requirements, as there is not much information regarding these requirements.
Response:
The expectation for this evaluation criteria includes but not limited to how the vendor will ensure the following:
1. Technical Requirements (IT-related):
• Infrastructure: hardware, software, network infrastructure that uses or support specific access/storage such as cloud-based or onsite system backup
• Performance and Scalability: Hardware/software response times, uptime, and scalability to accommodate future growth
• Disaster Recovery and Backup: Disaster recovery plans, data backups, and redundancy mechanisms to ensure business continuity.
• Support and Maintenance: Will there be ongoing support and maintenance available for IT systems, including software updates, patches, and troubleshooting etc.
• Warranties on hardware: Provide documentation on warranty, software installed and warrantied items/licensed software expirations information and/or documentation.
2. Cyber Security Requirements:
• This will be maintained by ARC IT staff or contracted vendor. All hardware must be accessible and have the capacity to add software as needed to protect all data/systems from risk
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