Questions_and_Answers_2045758.pdf

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RFQ 15-2045758 Application Performance Monitoring (Riverbed Technology Consultant Services)
Solicitation number
0000000967
Issued by
California

About this file

This is a Question and Answer document from the California Department of Technology regarding RFQ 15-2045758 for Application Performance Monitoring (Riverbed Technology Consultant Services). The document addresses four vendor questions about a consulting engagement for APM services. The scope involves providing technical feedback on APM design, having access to open support cases with Riverbed under the state's support agreement, and working with a project team of 4-5 members including management.

The project team currently includes two members who are regular users of the APM products and serve as implementers of the APM solution. The consultant will not be responsible for the overall APM design but will provide technical feedback and suggest changes based on previous experience. The document clarifies that this APM deployment is not part of a larger project but stands alone. No pricing information, set-asides, or funding details are included in this Q&A document.

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CALIFORNIA DEPARTMENT OF TECHNOLOGY RFQ 15-2045758

APPLICATION PERFORMANCE MONITORING

(RIVERBED TECHNOLOGY CONSULTANT SERVICES)

QUESTION AND ANSWER

Application Performance Monitoring (Riverbed Technology Consultant Services)

This document will address vendor questions regarding RFO 15-2045758, APPLICATION PERFORMANCE MONITORING (RIVERBED TECHNOLOGY

CONSULTANT SERVICES).

QUESTION ANSWER

1. Is the consultant responsible for the APM design or expected to provide technical feedback on the design?

1. The consultant will be expected to provide technical feedback on the design and provide suggestions for changes based on their previous experience.

2. Will the consultant be one of the OTech team members permitted to open cases with Riverbed under the state’s support agreement?

2. Yes.

3. Can you provide details on how many people will be members of the project team? If possible also provide their area of expertise/responsibility.

3. 4 to 5 members including management. Two team members are regular users of the APM products and currently the implementers of the APM solution.

4. Is deployment of APM the project of a component of a larger project?

4. No.

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