Question to the Government with Replys Part 2.pdf

QUESTIONS TO THE GOVERNMENT WITH REPLY’S

W81K00-26-Q-A234

PART 2

05 August 2026

Question Reply

1. On-site clinical support - Please clarify whether contractor personnel are required to provide on-site clinical evaluation services. If so, is this a service requirement that will be incorporated into the solicitation, how frequently will support be required, what credentials are required, and what installation access or privileging requirements will apply? Will a separate pricing CLIN be provided for on-site contractor personnel?

Contractor personnel are not required to provide onsite clinical evaluation. It is the license provider assigned to the government that can evaluate the patient. No CLIN needed for on site contractor personnel

2. Technical consultation - Please clarify whether required technical consultation may be provided remotely through manufacturer support or whether the contractor must provide in-person consultation at Brooke Army Medical Center. Will a separate pricing CLIN be provided for on-site contractor personnel?

Technical consultation may be provided remotely through manufacturer support and will not need a separate pricing CLIN.

3. Warranty requirements - Is the Government requiring all proposed manufacturers to provide warranty and fit-exchange terms equivalent to BostonSight’s 90-day manufacturing warranty and 120-day unlimited fit-exchange period, or will other commercially equivalent warranties be accepted?

Other commercially equivalent warranties can be accepted.

4. Product discontinuation - If a manufacturer permanently discontinues a product and can no longer manufacture replacement lenses, will the Government permit substitution with an equivalent FDA-cleared product?

Yes, the government can permit substitution with an equivalent FDA cleared product.

5. Pricing structure - Please confirm whether offerors must submit one firm-fixed unit price per lens that includes all materials, coatings, HOA correction, and other features, or whether pricing may vary based on the prescribed configuration.

This is a Firm Fixed Price purchase order.

6. Estimated quantities - Please clarify whether the quantities listed under each CLIN are estimated quantities for proposal evaluation, anticipated annual ordering quantities, or inventory-planning figures only.

Estimated quantities for proposal evaluation, anticipated annual ordering quantities.

7. Minimum purchase obligation - Does the contemplated contract include a guaranteed minimum quantity or minimum dollar value, or will payment be limited entirely to actual items ordered, received, and accepted?

The Government will only pay for actual items ordered, received, and accepted.

8. Delivery requirement - Does the less-than-one-week delivery requirement apply to initial custom lenses, routine replacement orders, warranty exchanges, remakes, and specialty configurations?

All forms of lenses including initial, routine, warranty, remake, should be delivered after immediately after lenses are completely made.

9. Expedited delivery - Please clarify whether the two-day requirement applies only to specifically designated expedited orders or to every order placed under the contract.

2 day shipping only applies to designated orders not to every order placed under contract.

10. Equivalent materials - May offerors provide multiple FDA-cleared lens materials with different oxygen permeability values to meet individual patient requirements, provided each material meets the applicable salient characteristics?

Each material must meet the applicable salient characteristics.

11. Manufacturer neutrality - Please confirm that products meeting all salient characteristics and FDA requirements will be evaluated equally regardless of manufacturer, brand, or proprietary technology.

All products meeting salient characteristics will be evaluated equally.

12. Clinical responsibility - Please confirm that the Government optometrist will retain responsibility for the final prescription, patient evaluation, and clinical decision-making, with the contractor providing technical recommendations only.

Government optometrist will be responsible for final prescription, patient evaluation, and clinical decision making with the contractor providing technical recommendation only.

13. Ordering process - Please clarify how individual orders will be issued through WAWF, including whether each order will be a separate delivery order, purchase order, or other contractual instrument.

The Government will only pay for actual items ordered, received, and accepted.

14. Patient information security - What procedures and systems will be used to securely transmit patient names, dates of birth, prescriptions, and fitting information to the contractor?

Procedure is to send prescription information to vendor secure ordering system or through via phone call.

15. Returns and fitting exchanges - Please clarify whether prescription adjustments and fitting exchanges performed during the applicable warranty period are considered returns, replacements, or new orders.

New orders

16. Acceptance timeline - How many business days after delivery will the Government have to inspect and accept or reject a lens, and how will rejection notices be communicated?

3 days, through via phone call.

17. Partial shipments - When partial shipments are made, may the contractor invoice for each accepted partial shipment, or must invoicing wait until the entire order is complete?

Invoice after each accepted partial shipment

18. Technical representative - Will the Government identify the Optometry Clinic technical representative at award, and will that individual have authority to approve technical substitutions or fitting-related changes?

Technical representative can approve substitutions and changes after consulting with a health care provider

19. If an authorized vendor is able to fulfill all primary scleral lens lines (CLINs 0001–0005, 0007, 0008), but offers an equivalent Higher Order Aberration (HOA) optic modification or is unable to include the specific BostonSight SmartSight feature, would a quote containing an equivalent HOA optic feature be considered technically acceptable?

Yes

20. Could you please provide the contract/order number and vendor name for the incumbent or most recent award for scleral contact lenses at Brooke Army Medical Center?

The Purchase Order No: W81K00-25-P-A149 Contractor: Boston Foundation for Sight, Inc