Question___Answer_Set__1.docx
DOCX document 56 KB Posted
- Attached to
- Zero-Emission Transit Buses
- Solicitation number
- 0000029982
- Issued by
- Sacramento County, San Francisco City, California
About this file
This document is a Request for Proposal (RFP) issued by the State of California, Department of General Services, Procurement Division (DGS-PD) for Zero-Emission Transit Buses. The RFP is seeking proposals for standard 40-foot transit buses as well as 40-foot commuter coach buses, with an event date of August 30, 2024. The RFP outlines requirements for the buses including technical specifications, warranty requirements, training, and inspection guidelines. Bidders are permitted to propose multiple vehicle types in a single proposal as long as they are from the same original equipment manufacturer (OEM).
The RFP also includes details on pricing terms, such as allowing price adjustments based on changes to the U.S. Bureau of Labor Statistics Producer Price Index, as well as requirements around free on board (FOB) destination and payment terms. There are no set-asides mentioned, and the RFP does not specify any incumbent contractors. Funding for this procurement will be provided by the participating state and local government agencies.
View the file
Other files
Show all 23
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
| RFP DGS 56956 | Question and Answer (Q&A) Set #1 |
| DRAFT (rev 4/8/2009) | |
| Event ID #: 0000029982 | Zero-Emission Transit Buses |
| 8/30/2024 |
Question and Answer (Q&A) Set # 1
| Item |
| RFP Section |
| Question |
| State’s Response |
| 1-1 |
| 2.2.11, Joint Proposals |
| Please define joint proposal. Do you permit multiple vehicles types to be submitted on the same proposal or does CA DGS require separate proposals for each vehicle type? |
| A joint proposal is when two or more bidders come together to submit one proposal. Joint proposals are not acceptable for this RFP. Yes, the RFP permits multiple vehicle types (Transit Bus Groups) to be proposed in the same proposal as long as they are the same OEM. Refer to RFP Section 3.1.1, Proposed Products. |
| 1-2 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 8, Contractor's Power and Authority |
| Request to change to, "The Contractor warrants that it has full power and authority to grant the rights herein granted and will hold the State harmless from and against any proven third-party damages and expense (including reasonable attorney fees) arising out of any breach of this warranty. Further, Contractor avers that it will not enter into any arrangement with any third party which might abridge any rights of the State under this Contract. [Delete subsections 8a. and 8b. in their entirety]" |
| The State is not accepting any changes to the Non-IT General Provisions. |
| 1-3 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 10, Waiver of Rights |
| Request to change to, "Any action or inaction by either party or the failure of either party on any occasion, to enforce any right or provision of the Contract, shall not be construed to be a waiver by other party of its rights hereunder and shall not prevent the other party from enforcing such provision or right on any future occasion. The rights and remedies of the parties herein are cumulative and are in addition to any other rights or remedies that the parties may have at law or in equity." |
| The State is not accepting any changes to the Non-IT General Provisions. |
| 1-4 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 17, Inspection, Acceptance and Rejection |
| Request for the following changes regarding the Inspection, Acceptance, and Rejection. Revision clarifies when acceptance occurs and timing for acceptance tests. The new sub-section clarification requires parties to enter into confidentiality agreement prior to audits, analyses or reviews in order to protect Contractor’s confidentiality. |
"...d. All Goods to be delivered hereunder may be subject to final inspection, test and acceptance by the State at destination, notwithstanding any payment or inspection at source. Notwithstanding anything else to the contrary in the Contract, within fifteen (15) calendar days after delivery of the Goods to the State, the State shall conduct acceptance tests on the Goods. The acceptance tests to be conducted by the State, and the criteria and standards in respect of such tests, shall be agreed upon by the State and the Contractor prior to the Contractor building the Goods. If a Good passes these tests or if the State does not notify the Contractor of non-acceptance within 15 calendar days after delivery of the Good, acceptance of the Good by the State shall be deemed to have occurred on the 15th day after delivery. Acceptance shall occur earlier if the State notifies the Contractor of early acceptance or places the Good into service."
"e... If the State does not provide such notice of rejection within fifteen (15) calendar days, of delivery,..."
"New Subsection - Add to the end of s. 17:
The State and its representatives and agents agree to enter into a confidentiality agreement with the Contractor prior to commencing an audit, review or analysis in order to protect and maintain the confidentiality of the Contractor’s information."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-5 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 22, Termination for Non-Appropriation of Funds |
| Request for the following changes regarding Termination for Non-Appropriation of Funds. This Revision clarifies that if contract is terminated for a reason out of the Contractors control, the Contractor will be paid its costs, including contract close-out costs and profit on work performed up to the time of termination. |
"...If funds to effect such continued payment are not appropriated, Contractor agrees to take back any affected goods furnished under this Contract, and terminate any services supplied to the State under this Contract. The Contractor shall be paid its costs, including contract close-out costs and profit on work performed up to the time of termination."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-6 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 23 a., Termination for the Convenience of the State |
| Request approval for the following changes regarding Termination for Convenience of the State. This revision clarifies payment the Contractor is entitled to upon termination for convenience. |
"… if any, is concluded and the Contract shall not be void. The Contractor shall be paid its costs, including contract close-out costs, and profit on work performed up to the time of termination.”
The State is not accepting any changes to the Non-IT General Provisions.
| 1-7 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 24 c. and d., Termination for Default |
| Request the following changes to the Termination for Default. This revision to subsection c clarifies that this paragraph only applies to termination for default and that excess costs are on a commercially reasonable basis. Revision to subsection d.ii removes obligation to transfer title of Contractor’s proprietary information to the State. |
"...c. If the State terminates this Contract in whole or in part, for default under this paragraph 24 of the Contract, it may acquire, under the terms and in the manner the buyer considers appropriate, goods or services similar to those terminated, and the Contractor will be liable to the State for any commercially reasonable excess costs for those goods or services. However, the Contractor shall continue the work not terminated.”
"...d.
....ii. Partially completed goods and materials, parts, tools, dies, jigs, fixtures and Contract rights (collectively referred to as "manufacturing materials" in this clause) that the Contractor has specifically produced or acquired for the terminated portion of this Contract."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-8 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 25, Force Majeure |
| Request the following changes regarding Force Majeure. This revision clarifies and expands upon force majeure provisions and adds COVID-19 pandemic language. |
"The Contractor shall not be liable for any excess costs if the failure to perform the Contract arises from causes beyond the control and without the fault or negligence of the Contractor. Examples of such causes include, but are not limited to:
a. Acts of God or of the public enemy, and
b. Acts of the federal or state government in either its sovereign or contractual capacity., and
c. Natural disasters, floods, fires, epidemics, pandemics, acts of war or terrorism, labor shortages, strikes or lock-outs or shortages or loss of transportation.
If the failure to perform is caused by the default of a subcontractor at any tier, and if the cause of the default is beyond the control the Contractor, and without the fault or negligence of the Contractor, the Contractor shall not be liable for any excess costs for failure to perform.
If the Contractor is delayed at any time during the performance of the work by the neglect or failure of the State or by delay or failure of the Contractor caused by an event beyond its control, including, but not limited to, the above-referenced causes, then the time for completion of the work and/or the delivery dates shall be extended by the State by a reasonable period of time after such event of delay has ended in order that the Contractor may complete the work or deliver the vehicles.
The State is not accepting any changes to the Non-IT General Provisions.
| 1-9 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 26, Rights and Remedies of State for Default |
| Request to remove paragraph 26 c. |
| The State is not accepting any changes to the Non-IT General Provisions. |
| 1-10 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 27, Contractor’s Liability for Injury to Persons or Damage to Property |
| Request for the following changes regarding Contractors Liability for Injury to Persons or Damage to Property. This revision clarifies that the Contractor will be liable for proven third party damages directly caused by its negligence. |
"The Contractor shall be liable for proven third party damages arising out of injury to the person and/or damage to the property of the State, employees of the State, persons designated by the State for training, or any other person(s) other than agents or employees of the Contractor, designated by the State for any purpose, prior to, during, or subsequent to delivery, installation, acceptance, and use of the Goods either at the Contractor's site or at the State's place of business, provided that the injury or damage was directly caused by the negligence of the Contractor."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-11 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 28, Indemnification |
| Request for the following changes regarding Indemnification. This revision limits indemnity provision, including removing defense obligation and limiting damages to proven third party damages. |
"Contractor agrees to indemnify and save harmless the State, its officers, agents and employees from any and all proven third party damages accruing or resulting to any and all Contractors, subcontractors, suppliers, laborers and any other person, firm, or corporation furnishing or supplying work, services, materials or supplies in the performance of this Contract directly caused by the negligence of the Contractor, and from any and all proven third party damages for personal injury, death or property damage directly caused by the negligence of the Contractor in the performance of this Contract."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-12 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 36, Patent, Copyright, and Trade Secret Indemnity |
| Request to remove paragraph 36 b. |
| The State is not accepting any changes to the Non-IT General Provisions. |
| 1-13 |
| 2.4.1, Contract General Provisions, Terms, and Conditions - Item 37, Examination and Audit |
| Request for the following changes regarding Examination and Audit. This revision clarifies that the State and its representatives must enter into confidentiality agreement prior to audits, analyses or reviews in order to protect Contractor confidentiality. |
"The State and its representatives and agents agree to enter into a confidentiality agreement with the Contractor prior to commencing an audit, review or analysis in order to protect and maintain the confidentiality of the Contractor’s information."
The State is not accepting any changes to the Non-IT General Provisions.
| 1-14 |
| 2.4.1, Contract General Provisions, Terms, and Conditions |
| Request to add License to Use Subject Data. This revision clarifies ownership of subject data. |
"All “subject data”, including specifications, technical data, records and reports, engineering drawings (including shop drawings and working drawings), manuals and instruction materials and computer or microprocessor software that is delivered or specified to be delivered under the Contract shall remain the property of the Contractor; provided however, the State shall have a royalty-free, non-exclusive, non-transferable and irrevocable license to use such subject data only for the purposes of operating and maintaining the vehicles."
The State is not accepting any changes to the Non-IT General Provisions. The revision requested pertains to American Public Transportation Association (APTA) General Conditions Section, which is not applicable to this procurement. The only reference to APTA for this RFP is the Technical Specifications.
| 1-15 |
| 2.4.1, Contract General Provisions, Terms, and Conditions |
| Request to add Risk of Loss and Title. This revision clarifies transfer of risk of loss and title. |
"The State shall assume risk of loss of the vehicle on delivery. Prior to delivery, the Contractor shall have risk of loss of the vehicle. Title to the vehicle shall pass to the State upon acceptance of the vehicle by the State."
The State is not accepting any changes to the Non-IT General Provisions. The revision requested pertains to American Public Transportation Association (APTA) General Conditions Section, which is not applicable to this procurement. The only reference to APTA for this RFP is the Technical Specifications.
| 1-16 |
| 2.4.1, Contract General Provisions, Terms, and Conditions |
| Request to add Excess Costs. This revision adds standard wording clarifying that the Contractor is not liable for excess costs arising from causes beyond its control. |
"Notwithstanding anything else to the contrary in the Contract, the Contractor shall not be liable for any excess costs arising out of causes beyond the Contract and without the fault or negligence of the Contractor. Such causes must be clearly documented to the satisfaction of the State and may include, but are not restricted to, Acts of God or the public enemy, acts of the US or Canadian Government in their sovereign capacities, acts of the State in its contractual capacity, fires, floods, natural disasters, epidemics, pandemics (including but not limited to COVID-19), quarantine restrictions, labor shortages, strikes or lock-outs, shortages or loss of transportation, supplier or other third party surcharges due to supply chain disruption, inflation or other causes beyond the Contractor’s control, fright embargos, unusually severe weather, but in every case the excess costs must be beyond the control and without the fault or negligence of the Contractor."
The State is not accepting any changes to the Non-IT General Provisions. The revision requested pertains to American Public Transportation Association (APTA) General Conditions Section, which is not applicable to this procurement. The only reference to APTA for this RFP is the Technical Specifications.
| 1-17 |
| 2.4.1, Contract General Provisions, Terms, and Conditions |
| Request to add Access to Onboard Operational Data. This provision allows for access to information/data for reliability maintenance analysis, corrective action and/or other engineering-type work on the vehicles. |
"The State grants the Contractor the right to inspect, examine, download, and otherwise obtain any information or data available from components provided by the Contractor, including, but not limited to, any electronic control modules or other data-collection devices, to the extent necessary to enable the Contractor to perform reliability maintenance analysis, corrective action and/or other engineering-type work for the vehicles."
The State is not accepting any changes to the Non-IT General Provisions. The revision requested pertains to American Public Transportation Association (APTA) General Conditions Section, which is not applicable to this procurement. The only reference to APTA for this RFP is the Technical Specifications
1-18
| 3.1.1, Proposed Products |
| Please clarify the difference between “Standard” and “Coach” regarding their request for a 40’ bus. |
| Standard refers to Transit Bus. Coach refers to Commuter Coach. |
| 1-19 |
| 5.3.1, Final Proposal Documents |
| There is no reference to providing documents for the following Exhibits: |
Exhibit 6, Warranty Requirements Exhibit 8, Training Requirements Exhibit 9, New Bus Manufacturing Inspection Guidelines
What documentation is required to be submitted with the proposal?
These exhibits do not require a response from the bidder in their proposal. If a bidder signs the Agreement Cover Letter (Section 2.3.4.5) and submits a proposal, they agree to the terms of these exhibits.
Do not include anything in your proposal that the State does not ask for.
| 1-20 |
| 7.4, Customer Service |
| Proposer requests to change this section as follows. |
The customer service unit shall respond to all inquiries within 24 hours excluding weekends and company holidays.
Please see Addendum 2 for updated language.
| 1-21 |
| 7.10, Price Adjustments |
| Proposer requests to change this section as follows. |
Price adjustments may only be requested when the cost of finished products based on the U.S. Bureau of Labor Statistics Producer Price Index (PPI) for Transportation Equipment – Truck and Bus Bodies, PPI # WPU1413 has increased.
Please see Addendum 2 for updated language.
| 1-22 |
| 7.10, Price Adjustments |
| Proposer requests to change this section as follows: |
Notwithstanding anything else to the contrary contained herein, in the event that a price adjustment is required in respect of changes that are mandatory as a result of legislation or regulations that become effective after the date of the tender submission, such price adjustment shall be negotiated in good faith by the State and the Contractor.
Please see Addendum 2 for updated language.
| 1-23 |
| 7.19, Free on Board (FOB) Destination |
| Proposer requests to change this section as follows: |
Responsibility and liability for loss or damage for all orders shall remain with the Contractor until delivery, when all responsibility shall pass to the ordering agency, except the responsibility for latent defects, fraud, and the warranty obligations.
Please see Addendum 2 for updated language.
| 1-24 |
| 7.26, Documents |
| Proposer’s standard manual package including parts manual, operator manual, service manual and drawing manual. Our service manual should include preventative maintenance information and how to service the bus for different issues. Please confirm if this is sufficient. Any additional information that not covered by manual packages, we could provide as engineer documents upon request if applicable. |
| A manual shall be made available that includes preventative maintenance. |
| 1-25 |
| 7.34, Payments |
| Request payment terms of Net 30 days after acceptance of the delivered bus. |
| No change to this RFP section. The requirement shall remain Net 45 in accordance with the provisions of the California Prompt Payment Act. |
Per RFP Section 1.1.2, Local/Other Government Participation, Government agencies from other states may negotiate payment provisions with the Contractor.
| 1-26 |
| Exhibit 1, Cost Workbook, Spare Parts |
| Proposer requests that this item be changed to two separate lines, the front disk brake pad set and the back disk brake pad set. Our front disk brake pad set and back disk pad set have different part numbers and pricing. |
| Please see Addendum 2 for updated language. |
| 1-27 |
| Exhibit 1, Cost Workbook, Support |
| What is the intent of the quantity? Is it to have 50 sessions of 56 hours, or is it intended to be 50 personnel with 56 hours each? |
| The quantities are representative and used for evaluation purposes only. The State will not guarantee that these quantities will be purchased. Refer to Section 4.1.2, Quantities. |
Bidder is to input price per hour for support contract line items, in the contract price cell.
| 1-28 |
| Exhibit 4, Technical Specification |
| Item 4.4, Altoona Testing. Please clarify if this requirement applies to electric cutaway shuttles. |
| Cutaway buses shall meet any FTA Altoona Testing requirements as applicable. |
| 1-29 |
| Exhibit 4, Technical Specification |
| Item 4.7.1, Drive System Description. The drive system shall be sized to provide sufficient power to enable the bus to meet Altoona Federal Bus Test for Performance and operate all drive accessories Please clarify if this requirement applies to electric cutaway shuttles. |
| Cutaway buses shall meet any FTA Altoona Testing requirements as applicable. |
| 1-30 |
| Exhibit 4, Technical Specification, American Public Transportation Association (APTA) Technical Specifications (TS) |
| APTA TS 5.6.1, Technical/Service Representatives. Proposer requests for this APTA section be optional as Technical/Service Representatives requirements are unique to each individual Agency. |
| This APTA section is optional. The ordering agency will specify its support requirements at time of requesting a quote and will be outlined in the pre-production meeting. |
| 1-31 |
| Exhibit 4, Technical Specification, American Public Transportation Association (APTA) Technical Specifications (TS) |
| APTA TS 8.1, Altoona Fuel Economy Tests. Please clarify if this requirement applies to electric cutaway shuttles. |
| Cutaway buses shall meet any FTA Altoona Testing requirements as applicable. |
| 1-32 |
| Exhibit 4, Technical Specification, American Public Transportation Association (APTA) Technical Specifications (TS) |
| APTA TS 14.1, Service. We would like to clarify that our bus has no engine and therefore no engine oil pressure and coolant temperature gauges in the rear compartment. |
| Noted. |
| 1-33 |
| Exhibit 4, Technical Specification, American Public Transportation Association (APTA) Technical Specifications (TS) |
| APTA TS 21, Altoona Testing. Please clarify if this requirement applies to electric cutaway shuttles. |
| Cutaway buses shall meet any FTA Altoona Testing requirements as applicable. |
| 1-34 |
| Exhibit 5, Technical Questionnaire |
| This exhibit refers to the APTA guidelines which is not applicable to cutaways. Please clarify if we can fill in the information required for cutaways shuttles disregarding the APTA reference. |
| Fill in all applicable information for cutaway buses on the Technical Questionnaire. Reference APTA as necessary to understand the intent of the requirements in the Technical Questionnaire. |
| 1-35 |
| Exhibit 6, Warranty Requirements, Item 1.1.1, Contractor Warranty |
| Contractor retains the option to allow the customer or 3rd party to complete repairs at the contractor’s discretion. |
| No change. The ordering agency will decide if they or a 3rd party will complete the warranty repairs, it is not at the contractor's discretion. |
| 1-36 |
| Exhibit 6, Warranty Requirements, Item 1.1.1, Contractor Warranty |
| Requesting the following changes: |
1. Minor/Major Warranty-covered repairs should be carried out by the Agency and reimbursed through the Contractor's on-line warranty system. Contractor is available to assist in completing these warranty-covered repairs if needed. Whenever feasible and mutually beneficial, the Agency may provide a workspace for the Contractor to accomplish the repair onsite as needed. This allows us to work with Agency to return the bus to revenue service as quickly as possible. If shop space is unavailable, Contractor will utilize one of its three subcontractors with their own service facilities within the State of California area to perform the repairs and get the buses back into revenue service as soon as possible. In addition, Contractor can utilize its service centers for repairs within the State of California as needed. This will be provided in lieu of on-site service technician.
2. Major Component Warranty repairs should be carried out by the equipment suppliers (HVAC and destination sign suppliers) in order to adhere to their mandate that all warranty repairs be performed by an authorized dealer unless the Agency is an authorized warranty center. If The Agency elects to perform these repairs, without the written permission of the original equipment manufacturer, the remaining warranty coverage may be voided.
No change to this RFP section.
| 1-37 |
| Exhibit 6, Warranty Requirements, Item 1.1.2, Complete Bus |
| Proposer requests approval for the industry standard complete bus warranty of one year or 50,000 miles, whichever comes first. |
| No change to this RFP section. |
| 1-38 |
| Exhibit 6, Warranty Requirements, Item 1.1.3, Body and Chassis Structure |
| Proposer requests approval for our Transit Bus Body Warranty (Unitized Composite Body) 12 Year / 600,000 Miles, whichever occurs first. |
This warranty covers defects that occur in the structural layers of the bus body, including the laminate and balsa core.
This warranty does not cover defects to non-structural members, including without limitation superficial cracks in the gel coat or skin coat surface layers of the bus body.
For more information regarding gel coat and skin coat cracks, please refer to the Phoenix Gel Coat Crack Inspection Guidelines available from your Service representative.
Excludes:
• Non-structural members.
• Physical damage due to accidents or other impacts.
• Modified/Repaired components that were damaged and repaired after collision.
No change to this RFP section.
| 1-39 |
| Exhibit 6, Warranty Requirements, Item 1.1.4, Propulsion System |
| Request approval of a 2-year/100,000 mile propulsion warranty. Extended warranties are available at an additional charge. |
| No change to this RFP section. |
| 1-40 |
| Exhibit 6, Warranty Requirements, Item 1.1.4, Propulsion System |
| Request approval to provide the following whichever occurs first warranties: |
Drive & Non-Drive Axles - 5 years/300,000 miles (limited warranty). Please refer to the attached MAN warranty document.
Siemens Propulsion System (Traction Motor/Inverters) - 5 years/300,000 mile No change to this RFP section.
| 1-41 |
| Exhibit 6, Warranty Requirements, Item 1.1.5, Energy Storage System (ESS) |
| Request approval to change language as follows: The ESS, including the traction battery, battery containers, battery management system and any other ESS-related line replacement component, shall be warranted to be free from defects and related defects, and to operate without degradation of more than 30 percent of its original storage capacity for six years, 300,000 miles, or 200kWh of Gross Discharge Throughput per Battery Pack, whichever comes first, beginning on the date of bus acceptance in accordance with Exhibit 9, New Bus Manufacturing Inspection Guidelines. All warranty replacements shall be with the latest technology at the time of replacement. |
| No change to this RFP section. |
| 1-42 |
| Exhibit 6, Warranty Requirements, Item 1.1.5, Energy Storage System (ESS) |
| Request approval that the max available warranty on the High Voltage Battery ESS System is 6 years / 300,000 miles. |
| No change to this RFP section. |
| 1-43 |
| Exhibit 6, Warranty Requirements, Item 1.1.7, Major Subsystems |
| Requests approval of destination signs warranty of 2-years. |
| No change to this RFP section. |
| 1-44 |
| Exhibit 6, Warranty Requirements, Item 1.1.8, Serial Numbers |
| Proposer requests that the customer maintain their updated serial number records resulting from customer-performed warranty repairs after the bus is accepted. Management of serial number updates performed by the customer presents an excessive administrative burden on the OEM. |
| Please see Addendum 2 for updated language. |
| 1-45 |
| Exhibit 6, Warranty Requirements, Item 1.1.9, Extension of Warranty |
| Proposer requests approval to change language as follows: If, during the warranty period, a fleet defect is identified but are not completed due to lack of material or inability to provide the proper repair for 90 calendar days, then the applicable warranty period shall be extended by the number of days equal to the delay period exceeding 90 days. |
| No change to this RFP section. |
| 1-46 |
| Exhibit 6, Warranty Requirements, Item 1.1.9, Extension of Warranty |
| Request approval to not extend the warranty period as major component suppliers will not extend warranty periods to accommodate these circumstances. |
| No change to this RFP section. |
| 1-47 |
| Exhibit 6, Warranty Requirements, Item 1.1.10, Voiding of Warranty |
| Proposer requests clarification on the meaning of "reasonably demonstrate". Does this mean internal proof, third-party proof or pictures/evidence otherwise? |
| Contractor must provide adequate proof that the ordering agency did not make the repairs in accordance with the Contractor’s then current maintenance manuals, or the workmanship was not in accordance with recognized standards of the industry. |
1-48
| Exhibit 6, Warranty Requirements, Item 1.1.11.1, Pass-Through Warranty |
| Major Component Warranty repairs should be carried out by the equipment suppliers in order to adhere to their mandate that all warranty repairs be performed by an authorized dealer. For this reason, proposer requests approval to transfer the responsibility of administering warranty repairs to the supplier for all the major the components including the HVAC, destination signs and batteries. |
| No change to this RFP section. |
| 1-49 |
| Exhibit 6, Warranty Requirements, Item 1.2, Fleet Defects, 1.2.1 Occurrence and Remedy |
| Fleet Defects does not apply to major components (Energy Storage System and HVAC System). Major component manufacturers will not recognize and/or participate in fleet defect clauses, however, if the fleet defect percentage is reached in a major component, Contractor will fully support and assist The Agency with obtaining a remedy from the major component manufacturer. |
| No change to this RFP section. |
| 1-50 |
| Exhibit 6, Warranty Requirements, Item 1.2, Fleet Defects, 1.2.1 Occurrence and Remedy |
| Proposer requests the addition of "safety hazard" to be defined in accordance with the Code of Federal Regulations. |
| Please see Addendum 2 for updated language. |
| 1-51 |
| Exhibit 6, Warranty Requirements, Item 1.2, Fleet Defects, 1.2.1, Occurrence and Remedy |
| Proposer requests to change the units affected percentage to 33%. |
| No change to this RFP section. |
| 1-52 |
| Exhibit 6, Warranty Requirements, Item 1.2.3, Notice and Work Program |
| Proposer requests to change the language as follows: |
Within fourteen calendar days after notice of a fleet defect, the Contractor shall submit to the ordering agency, a written work program and schedule for correcting the defect.
No change to this RFP section.
| 1-53 |
| Exhibit 6, Warranty Requirements, Item 1.2.3, Notice and Work Program |
| Proposer requests to change the language as follows: |
The work program shall be reasonably designed to prevent the occurrence of the same defect in all other buses and parts purchased under the contract with the same configuration, and shall include, as applicable, redesign and/or replacement of defectively designed or manufactured parts, and inspection and repair of all buses purchased under the contract.
No change to this RFP section.
| 1-54 |
| Exhibit 6, Warranty Requirements, Item 1.2.5, Applicability |
| Contractor retains the option to allow the customer or 3rd party to complete repairs at the contractor’s discretion. |
| No change to this RFP section. The ordering agency will decide if they or a 3rd party will complete the warranty repairs, it is not at the contractor's discretion. |
| 1-55 |
| Exhibit 6, Warranty Requirements, Item 1.3, Multiple Failures |
| Request approval to provide that if there is a warrantable failure, contractor will repair on a fix as fail basis. |
| No change to this RFP section. |
| 1-56 |
| Exhibit 6, Warranty Requirements, Item 1.3, Multiple Failures |
| Proposer requests to remove condition of replacement goods. There are times when parts are no longer available due to obsolescence or end-of-life. |
| No change to this RFP section. If a particular component model is end of life, we expect a replacement component will be available to ensure the bus performs as required. |
| 1-57 |
| Exhibit 6, Warranty Requirements, Item 2.1, Repair Performance |
| Request approval for the following solutions: |
1. Minor/Major Warranty-covered repairs should be carried out by the Agency and reimbursed through the Contractor's on-line warranty system. Contractor is available to assist in completing these warranty-covered repairs if needed. Whenever feasible and mutually beneficial, the Agency may provide a workspace for the Contractor to accomplish the repair onsite as needed. This allows us to work with Agency to return the bus to revenue service as quickly as possible. If shop space is unavailable, Contractor will utilize one of its three subcontractors with their own service facilities within the State of California area to perform the repairs and get the buses back into revenue service as soon as possible. In addition, Contractor can utilize its service centers for repairs within the State of California as needed. This will be provided in lieu of on-site service technician.
- Major Component Warranty repairs should be carried out by the equipment suppliers (HVAC and destination sign suppliers) in order to adhere to their mandate that all warranty repairs be performed by an authorized dealer unless the Agency is an authorized warranty center. If The Agency elects to perform these repairs, without the written permission of the original equipment manufacturer, the remaining warranty coverage may be voided.
No change to this RFP section.
| 1-58 |
| Exhibit 6, Warranty Requirements, Item 2.1.3, Contractor Obligations |
| We employ regional product support managers (RPSMs) who will respond to bus operation and maintenance inquiries, warranty-related issues and will support the effort to get your buses into revenue service. The RPSM is available via phone or e-mail and normally responds within 24 hours. With this resource available to you, we request your approval to provide a regional product support manager on-site as soon as possible. This will be provided in lieu of on-site service technician. |
Staff deployed to the ordering agency shall be able to complete the repairs and correct the defect, fleet defects or related defects
| 1-59 |
| Exhibit 6, Warranty Requirements, Item 2.2, Repairs by the Contractor |
| Proposer requests to change the language as follows: The Contractor or its designated representative shall, if requested, begin work on warranty-covered repairs within fourteen calendar days after receiving notification of a defect from the ordering agency. |
| No change to this RFP section. |
| 1-60 |
| Exhibit 6, Warranty Requirements, Item 2.3.1, Parts Used |
| Proposer requests to allow remanufactured parts to be used. There are times when parts are no longer available due to obsolescence or end-of-life. |
| Please see Addendum 2 for updated language. |
| 1-61 |
| Exhibit 6, Warranty Requirements, Item 2.3.4, Reimbursement of Labor and Other Related Costs |
| Proposer requests approval for the industry standard complete bus warranty of one year or 50,000 miles, whichever comes first. |
| No change to this RFP section. |
| 1-62 |
| Exhibit 6, Warranty Requirements, Item 2.3.4, Reimbursement of Labor and Other Related Costs |
| Request approval to cover towing cost for the two (2) year / 100,000 miles (whichever occurs first) complete bus warranty period. Proposer requests this limitation due to towing being a non-recoverable expense. |
| No change to this RFP section. Section 2.3.4, Reimbursement for Labor and Other Related Costs, states the cost of towing the bus shall be reimbursed during the complete bus warranty period. |
| 1-63 |
| Exhibit 6, Warranty Requirements, Item 2.3.5, Reimbursement for Parts |
| Proposer requests approval to remove handling costs for parts reimbursement. |
| No change to this RFP section. |
| 1-64 |
| Exhibit 6, Warranty Requirements, Item 2.3.6, Reimbursement Requirements |
| Proposer requests approval to allow 60 calendar days from the date of acceptance of a valid claim. |
| No change to this RFP section. |
| 1-65 |
| Exhibit 6, Warranty Requirements, Item 2.4, Warranty After Replacement Repairs |
| Proposer requests approval to remove the additional three months warranty. |
| No change to this RFP section. |
| 1-66 |
| Exhibit 6, Warranty Requirements, Item 3, Warranty Processing Procedures |
| Proposer requests approval to add copies of invoices for any parts requested for reimbursement. |
| No change to this RFP section. |
| 1-67 |
| Exhibit 6, Warranty Requirements, Item 3, Warranty Processing Procedures |
| Proposer requests that troubleshooting time to be limited to 2 hours per claim without prior authorization. |
| No change to this RFP section. |
| 1-68 |
| Exhibit 6, Warranty Requirements, Item 3, Warranty Processing Procedures |
| Due to the unpredictable nature of Road Calls and Troubleshooting Times and difficulty in predicting the cost impact during the bid stage, Proposer requests your approval to follow the industry-standard and to not provide reimbursement for Road calls and Troubleshooting items. |
| No change to this RFP section. |
| 1-69 |
| Exhibit 6, Warranty Requirements, Item 3.3, Timeframe |
| Proposer’s online warranty system enables customers to submit warranty claims more quickly and efficiently and allows warranty claims administrators to process the claims even faster. Because of the efficiencies gained from using an on-line warranty system, Proposer requests your approval to submit all warranty claims through the on-line warranty system. |
Please note that Proposer’s warranty claim period is 30 days from the date of failure and any claims submitted later than 30 days may be denied.
Solicitation doesn't prescribe any intake process for warranty claims. If awarded a contract, the State will review and approve at time of contract implementation.
No change to the claim submittal timeframe. Each claim must be submitted no more than 30 calendar days from the date of failure and/or repair, whichever is later.
| 1-70 |
| Exhibit 6, Warranty Requirements, Item 3.3, Timeframe |
| Request approval to have all failed components returned to the Contractor within 45 days from the date of failure. Contractor has added an additional 15 days to the standard 30-day warranty claim period to allow for time expended in locating and shipping replacement parts and for the convenience of returning multiple failed parts to the Contractor in one shipment. |
| No change to this RFP section. |
| 1-71 |
| Exhibit 7.3, Buy America Certification Statement |
| Proposer requests approval to provide a separate Buy America Certification Compliance table which lists the components for a battery electric bus. The table provided is specific to internal combustion engine bus design. |
| Please see Addendum 2 for updated language. |
| 1-72 |
| Exhibit 8, Training Requirements, Training Topics and Classes |
| Proposer requests approval of the training hour breakdown as outlined in our training manual. |
| No change to this RFP section. Per Exhibit 8, Training Requirements, adjustments to the training topics and/or hours may be made upon approval of the ordering agency. |
| 1-73 |
| Exhibit 8, Training Requirements, Training Topics and Classes |
| Operator, BEB, and FCEB Training – How many students would be required to participate in each training session? |
| To be determined by ordering agency. |
| 1-74 |
| Exhibit 8, Training Requirements, Training Topics and Classes |
| Our training hours vary by each training module and may not exactly match the hours and topics listed in the RFP requirement. Can this be later discussed with the ordering agency? |
| Per Exhibit 8, Training Requirements, the training topics are minimum requirements. Adjustments to the topics and/or hours may be made upon approval of the ordering agency. |
| 1-75 |
| Exhibit 8, Training Requirements, Training Topics and Classes |
| Request approval to include in our training proposal the following training courses and lengths. |
Driver Orientation: suggest 4hrs vs 8hrs Driver Behind the Wheel: MCI practically trains by travelling with the drivers and answering questions along the way.
PM: suggest 4hrs vs 8hrs Electrical: Suggest to combine with MUX for a total of 16hrs vs 8hrs HVAC: suggest 16hrs vs 4hrs Brakes: suggest 8hrs vs 4hrs ESS: suggest 16hrs vs 8hrs Electric Drive: suggest 24hrs vs 8hrs Per Exhibit 8, Training Requirements, the training topics are minimum requirements. Adjustments to the topics and/or hours may be made upon approval of the ordering agency.
Exhibit 8, Training Requirements, do not require a response from the bidder in their proposal. If a bidder signs the Agreement Cover Letter (Section 2.3.4.5) and submits a proposal, they agree to the terms of this exhibit.
Do not include anything in your proposal that the State does not ask for.
| 1-76 |
| Exhibit 8, Training Requirements, Documentation |
| Request approval to not publish separate Maintenance or Preventive Maintenance Manuals. This information is included within the bus service manuals. Bus Service and Parts Manuals can only be supplied no earlier than 20 business days after the delivery of the last bus. This is required to ensure accuracy and inclusion of all available source data. |
| The State approves not publishing a separate Maintenance and Preventive Maintenance manual, as long as the information is included within the Service Manual. |
The State rejects the request to not supply the Bus Service and Parts Manuals no earlier than 20 business days after delivery of the last bus. Contractor is required to supply all manuals outlined in Exhibit 8, Training Requirements, within 30 days following the delivery of the first production vehicle.
| 1-77 |
| Exhibit 8, Training Requirements, Documentation |
| Request approval to supply updates for the Bus technical manuals and documents only. This does not include OEM component supplier published manuals. It is the responsibility of each OEM component supplier to maintain the content of their manuals. |
Bus Parts manuals are maintained for a period of 12 years. All other Bus manuals and documents are maintained for a period of 6 years.
No change to this RFP section.
| 1-78 |
| Exhibit 8, Training Requirements, Documentation |
| Request approval that all specialized tools and diagnostic software/interface equipment be priced separately from the bus price. This will ensure proper costing regardless of the number of buses in each order. |
Also request approval to provide a comprehensive list of recommended specialized tools and diagnostic equipment and each Agency can select which tools and in which quantities are required based on their particular operation.
No change to this RFP section.
| 1-79 |
| Exhibit 8, Training Requirements, Documentation |
| Requests approval for its Publications to not provide this type of document: |
A supplement to this manual shall he provided to identify required skill level and labor hours required to perform routine maintenance activities such as inspection, lubrication, brake reline, and component removal and replacement.
Technical services will need to supply the Standard Repair Times information.
Training will need to supply the diagnostic hardware and software No change to this RFP section.
| 1-80 |
| Exhibit 8, Training Requirements, Documentation |
| Request approval for the bus parts manual to contain all serviceable parts including bus manufacturer part number, description, quantity and item reference to the corresponding illustration. It will not contain OEM supplier component part number information. |
| No change to this RFP section. Section states it may include this information. Work with ordering agency to finalize items in the parts manual. |
| 1-81 |
| Exhibit 8, Training Requirements, Documentation |
| Request approval for the information in the operators guide to be limited to the actions required to enable and monitor charging for the vehicle. These manuals do not cover information on or comprehensive procedures for charging systems as these can vary between different charging stations. |
| No change to this RFP section. |
| 1-82 |
| Exhibit 8, Training Requirements, Documentation - Bulletins |
| Request approval to not have a single all-inclusive document or Bulletin that is sent to our customers to cover these types of changes. |
All technical change or modification (retrofit) are communicated to the customers by our customer services team with an ITS (Instructions to Service) document.
The bus technical manuals are maintained after issue date with either replacement pages or manual bulleting depending on the importance and number of changes involved. Manual bulletins are distributed as PDFs via email shortly after the need is identified.
Regular updates involve the supply of revised PDFs and are supplied after a sufficient number of revisions are recorded.
No change to this RFP section.
File details come from the government source that posted it. Updated .