Question and answer RFQ19PM0724Q0061 Software and IT Equipment No2Rvwd8AUG24.docx

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Software and IT Equipment
Solicitation number
RFQ19PM0724Q0061-0002
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About this file

This document is a set of Questions and Answers related to a Request for Quotation (RFQ) for Software and IT Equipment issued by the U.S. Embassy in Panama.

The key details are:

  • The RFQ requires post-installation support, but does not require removal of existing equipment. Installation and testing can be performed during off-hours.
  • Credentials will be required for QA/QC testing, including access to the intranet. There will be a Point of Contact onsite for technical support.
  • The vendor will not be responsible for disposal of replacement equipment boxes, as this is not requested in the RFQ.
  • This is not a brand name solicitation, as the government does not currently have any scanners.
  • Offers are due by email to INLPROCPANAMA@STATE.GOV by 3:00 PM on August 26, 2024 (local time). All responsible sources may submit an offer.

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Question and answer RFQ19PM0724Q0061 Software and IT Equipment No 2

1. Will this project require post-installation support?

Answer: Yes. Please refer to the RFQ, Attachment 2, Item 9. We expect “Access to webinars, training sessions, and demo videos”.

2. Will this project require removal of existing equipment?

Answer: No, this is a new project.

3. Can the installation and testing be completed and performed during off hours?

Answer: Yes. Please keep in mind that we intend this to be a simple process of installation.

4. Will credentials be required for QA/QC testing?

Answer: Yes.

5. Will credentials be required to access intranet for QA/QC testing?

Answer: Yes

6. Will there be a POC onsite for technical support?

Answer: Yes.

7. Will the vendor be responsible for disposal of boxes of replacement equipment?

Answer: There is no disposal requested in this RFQ. Please refer to the detailed requirements outlined in the RFQ.

8. What make and model scanner are you currently using?

Answer: We don’t have any. This is not a Brand Name solicitation.

File details come from the government source that posted it. Updated .