QUALITY ASSURANCE SURVEILLANCE PLAN (003).docx

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9.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

9.1 This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in this performance work statement (PWS). This plan sets forth the procedures and guidelines Military Sealift Command (MSC) will use in ensuring the required performance standards or services levels are achieved by the contractor.

9.2 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and to ensure that the government pays only for the level of services received.

9.3 The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, cost control and for resolving any differences between the observations documented by and MSC Representative and the contractor. The CO will designate one full-time Contractor Officer’s Representative (COR) as the government authority for performance management for this contract. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the CO.

9.4 The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.” Failure to meet the required service or performance level may result in corrective action.

9.5 Surveillance Techniques. In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

9.5.1 Review of required Condition report in accordance with para 7.2.9: Submit condition report detailing recommended repairs and final as-released condition report detailing all work performed. This may consist of more than one report depending on additional conditions found during the execution of the 12k.

9.5.2 Receipt of Final Completion Report in accordance with para 7.9: Contractor shall furnish documentation of all work completed with time sheets signed by MSC Representative. This item shall include 1 hard copy to Chief Engineer and 1 Electronic copy in .PDF or .XLS to Port Engineer and Chief Engineer. This should be one summary report.

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services (Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance

1. Review of required Condition: Submit condition report detailing recommended repairs and final as-released condition report detailing all work performed. This may consist of more than one report depending on additional conditions found during the execution of the overhauls.

2. Receipt of Final Completion Report: Contractor shall furnish documentation of all work completed with time sheets signed by Chief Engineer. This item shall include 1 hard copy to Chief Engineer and 1 Electronic copy in .PDF or .XLS to Port Engineer and Chief Engineer. This should be one summary report.

100% of reports accurately depict current status

100% of reports accurately documents all work completed with signed time sheets

100%

100%

Observations, receipt of required report(s)

Observations, receipt of required report(s)

ATTACHMENT 2: QUALITY ASSURANCE MONITORING FORM

SERVICE: WARTSILA DEFENSE SERVICES FOR SHORE BASE SPARES OVERHAUL

SURVEY PERIOD:

SURVEILLANCE METHOD (Check):

Observation Inspection Required reporting received Other LEVEL OF SURVEILLANCE (Check):

One time Monthly Quarterly As needed

PERCENTAGE OF ITEMS SAMPLED DURING SURVEY PERIOD:______ %

ANALYSIS OF RESULTS:

Observed Service Provider Performance Measurement Rate: ______%

Narrative of Performance During Survey Period:

PREPARED BY: ___________________________________ DATE: _________________