QTCDAB20JL03 PBSOW.docx

February 20, 2020

ATTN: Customer Representative

Subject: Request for Quote (RFQ) # QTCDAB20JL03; Voice Services – Business Line service for Federal Agencies.

In accordance with the terms and conditions of the subject purchase order, the following checklist information is provided and/or requested:

· Request for Quote: This is a Fair Opportunity request, by furnishing the enclosed Performance Based Statement of Work (PBSOW), Total Fixed Price Summary spreadsheet, and Attachments 2. Request you please furnish a Business Offer and Technical Offer for the requirements of this RFQ’s PBSOW.

· Site Survey: Site survey is not required. If site survey is needed, contact Jason Lee, GSA, FAS, ATM, at (803) 765-5582 or email michael.lee@GSA.GOV.

· RFQ Questions: All questions relative to this RFQ shall be submitted in writing to Melissa Suggs, CO, on or before 12:00PM EST March 27, 2020 via email address Melissa.suggs@gsa.gov.

· Offers are due on or before 12:00PM (EST) April 3, 2020.

By this solicitation, the Contracting Officer is hereby providing you a fair opportunity to be considered for an order. Your participation in the fair opportunity process is greatly appreciated.

Sincerely, //signed// Melissa Suggs GSA, FAS, Network Services Contracting Officer

REQUEST FOR QUOTATION;

RFQ # QTCDAB20JL03;

FAIR OPPORTUNITY PROCESS

Performance-Based Statement of Work (PBSOW)

1. OBJECTIVE/SCOPE: This performance-based statement of work is for the delivery, installation, verification testing, cutover, on site acceptance testing, and support of (8) new numbers as Business Lines, which meet the minimum requirements, specified. The solution shall include Business Line E911Service.

Install(8)business lines. The business lines require simple 10 digit outbound dialing support.

Lines shall be extended from the Facility DEMARC, at the locations in attachment 2 and extended to the location identified by the end user.

Lines must be able to support fax/911 line. The lines will be terminated into a router and used primarily for providing 911 to a VOIP solution. So, the address and office information sent to 911 will need to be sent correctly to the appropriate 911 office. “

Lines will be tagged at all Service Delivery Points.

Outbound calling presentation is to be Telephone Number.

Installation shall be able to be completed no more than 7 business days, from the date the vendor receives the TOPS order.

1.1. Number Portability shall be provided in accordance with the Telecommunications Act of 1996, Federal Communications Commission (FCC), state, and local rules and regulations. Number Portability shall permit the Government to change vendor(s) of local exchange service without changing phone numbers associated with a prior vendor exchange.

1.2. The platforms offered (switches, servers, routers, etc.) for service(s) delivery shall be such as to obviate the need for the Government to purchase common service customer premise equipment and shall utilize advanced technology, provide modular and expandable service(s); continuously available high reliability uninterrupted service(s) 24 hours a day/365 days a year.

1.3. The Offeror shall develop a milestone schedule that explains the proposed implementation of all service(s) by location within each LATA CLIN. The plan(s) shall identify and sequence major activities necessary to deliver service(s). This plan may include station surveys, site preparations, installations, testing, cutovers, etc. Implementation plans shall be included in all responses to Government solicitations.

2. TRANSITION PROCESS (Follow-on) (etc.): New Service

3. SITE LOCATION(S): See Attachment 2 for Place of Performance.

4. REQUIRED SERVICE(S): 8 New Business Lines at the location listed in attachment two.

5. PERFORMANCE PERIOD: The Government contemplates the delivery order performance period of 5/31/2023.

6. ACCEPTANCE PERIOD: The Government requires a minimum acceptance period of sixty (30) calendar days. Offerors may specify a longer period than the Government’s minimum. Please indicate an acceptance period for the validity of the quote.

7. RFQ PRICING SUPPORT:

1. Nomenclature of products offered.

2. Description of services offered.

3. Quantities of products and services offered.

4. If applicable, unit prices of installation services [one-time charges, Non-Recurring Costs (NRC)].

5. Monthly prices of services (individual unit price of each line, etc.).

The unit price shall be the same for a quantity of one (1) through the estimated total not-to-exceed maximum quantities of each line, etc.

6. Other Supporting Services when applicable.

7. Other pertinent information to support cost or pricing.

8. Submission Requirements Due with response to RFQ (electronic):

1) Volume I, Business Offer – shall include the following:

a) Offeror shall provide resume(s) for key project management personnel that depicts relevant certifications, qualifications, education, experience and technical knowledge being offered to execute the offered solution which meets the requirements of this PBSOW.

b) Offeror shall provide a detailed staffing plan to include personnel to implement and manage the offered local access solution.

c) Past Performance information that includes references to support submitted past performance information. Information should include name, phone number, title, contract or task number and date of performance.

2) Volume II, Technical Offer - shall include the following:

a) Offeror shall describe in detail their offered technical solution to meet all of the requirements of Sections 1.0, 2.0, 3.0, 4.0, 5.0, 6.0 and 7.0 inclusive of all respective subparts of this PBSOW.

b) Offeror shall provide a solution inclusive of all resources, information and documentation required to effectively illustrate the performance of the solution without degradation in system reliability.

3) Volume III, Price Quote - shall include the following per the PBSOW:

a) The total fixed price summary spreadsheet (bottom line total fixed price, which includes base year price plus option year prices).

b) Data other than certified cost or pricing data which includes NRC and MRC pricing for services of each location. Data other than certified cost or pricing data that are all inclusive to the offered solution shall be within the scope of the GRITS II contract.

9. EVALUATION AND SOURCE SELECTION CRITERIA: BASIS OF AWARD:

The Government contemplates a single fixed-price award to be made to a single vendor, by selecting the responsible offeror whose evaluated technical specifications, past performance, and price that best satisfies the Government’s expressed requirements of this PBSOW, with regard to the following evaluation factors:

a. Technical Specifications

b. Past Performance

c. Price

The Government reserves the right to communicate with Offerors to clarify or resolve proposal/quotation issues. The Government also reserves the right to make an award decision based on the initial quotation. Therefore, offers should contain all of the aforementioned requested information and best prices should be submitted with this Request for Quote.

The technical specifications are the most important factor and are more important than past performance and price. Technical specifications and past performance combined are significantly more important than Price.

This process permits best value among price and non-price factors and allows the Government to accept other than the lowest price offer. The perceived benefits of the higher priced best value offer shall merit the additional price.

9.1 Technical Evaluation: The Government will evaluate for technical acceptability of the technical proposal for each paragraph and subparagraph of the PBSOW. With respect to the non-price factors, an Offeror is solely responsible for furnishing in its proposal, adequate details to allow the Government to assess the acceptability of the offer on the factor; an Offeror’s failure to submit adequate details may result in the Government finding the proposal technically unacceptable.

9.2 Past Performance: Past Performance is a factor for award. Offerors shall provide information on past or current contracts (including Federal, State, Local Government and Private) for efforts same or similar to this PBSOW requirement. Offerors shall include three (3) references to support submitted past performance information. Information should include name, phone number, title, contract or task number and date of performance. Offerors shall provide information on problems encountered on the identified contracts along with the Offeror’s corrective actions, if any. The Government shall consider this information, as well as information obtained from any other sources, when evaluating the Offeror’s past performance. The Government shall determine the relevance of similar past performance information.

9.3 Price Evaluation: The Government contemplates fixed price solutions. Offeror shall provide fixed prices that are fair and reasonable. Offeror shall have the capability to perform the work specified in the PBSOW. The fixed prices shall be supported by data other than certified cost or pricing data and the Cost Element Matrix for each price component of Offeror’s solution. Pricing shall be inclusive of all taxes, fees, and surcharges. Pricing shall be based on the purchase order performance period as described in Section 5 Performance Period of the PBSOW

9.3.1 Price Reasonableness: The Contracting Officer will make the extermination of whether prices for the requirements are fair and reasonable. Offeror’s will be valuated based upon fair and reasonable total fixed prices for the Government requirements over the performance period of the purchase order.

10. NOTES:

GSA will not agree to, enter into, or sign any extraneous or superfluous agreements, to include but not limited to, standard license agreements, software agreements, that contain any terms or conditions that conflict with the Federal Acquisition Regulation. Any agreement presented by the company to GSA after signature of the order will be refused and any attempt to present such an agreement to GSA to consider may be considered a breach of the order and cause a termination of the order.

11. ATTACHMENT(S): 3

Attachment 1 Price Summary Sheet

QUOTE Service Location 1

TOTAL FIXED PRICE SUMMARY

(37 Months)

NON-RECURRING CHARGES (One-time charges)

Installation 4 business lines

NRC Subtotal

MONTHLY RECURRING CHARGES

4 Business Lines

MRC Subtotals

MRC Subtotals X 37 months

SUPPORTING SERVICES; Fees; surcharges

Total Fixed Price

Signature:_______________________________________

Date:_____________________________________

QUOTE Service Location 2

TOTAL FIXED PRICE SUMMARY

(37 Months)

NON-RECURRING CHARGES (One-time charges)

Installation 4 business lines

NRC Subtotal

MONTHLY RECURRING CHARGES

4 Business Lines

MRC Subtotals

MRC Subtotals X 37 months

SUPPORTING SERVICES; Fees; surcharges

Total Fixed Price

Signature:_______________________________________

Date:_____________________________________

Attachment 2 Place of Performance

SERVICE LOCATION

Attachment 3

Service Location 1 Attachment 1 (Data Other Than Certified Cost or Pricing Data)

TO BE COMPLETED BY THE VENDOR

Note to Vendor: Use this attachment for each customer identified in Attachments 1 and 3 in this solicitation. Duplicate attachment as needed. Please address each feature below using, the appropriate quantity for each service. Please address each feature below using, the appropriate quantity for each service. Place a "0" (zero) in the "QTY" field for any service not applicable. Also, please add any line item(s) not addressed so that a complete list of applicable data that supports your price.

LATA-SYS-CUS-WKS: _____-______-_______-_________

Total MRC

Total MRC times the months remaining in the performance period:

Total NRC for this Worksite:

Worksites Grand Total:

Service Location 2 Attachment 1 (Data Other Than Certified Cost or Pricing Data)

TO BE COMPLETED BY THE VENDOR

Note to Vendor: Use this attachment for each customer identified in Attachments 1 and 3 in this solicitation. Duplicate attachment as needed. Please address each feature below using, the appropriate quantity for each service. Please address each feature below using, the appropriate quantity for each service. Place a "0" (zero) in the "QTY" field for any service not applicable. Also, please add any line item(s) not addressed so that a complete list of applicable data that supports your price.

LATA-SYS-CUS-WKS: _____-______-_______-_________

Total MRC

Total MRC times the months remaining in the performance period:

Total NRC for this Worksite:

Worksites Grand Total:

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