QMS-PWS Credentialing Program LTD .docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

SUSTAINMENT CENTER OF EXCELLENCE (SCOE) - QUARTERMASTER SCHOOL CREDENTIALING PROGRAM

PART 1 GENERAL INFORMATION

1. General: This is a supply requirement to provide Quartermaster School members with the study materials to pursue and secure a credential from the menu of options: Certified Logistics Associate (CLA), Certified Logistics Technician (CLT). The Government shall not exercise any supervision or control over the contract provider.

Period of Performance. The period of performance shall read as follows:

1.1. Description of Requirement/Introduction: The contractor shall provide study materials and exam vouchers for each credential.

1. Certified Logistics Associate Certification (CLA):

Study materials for personnel in digital (electronic) format, as well as an exam voucher for the student to complete the required certification exam.

- Practice exam.

- Study Guides (digital copy)

2. Certified Logistics Technician Certification (CLT):

Study materials for personnel in digital (electronic) format, as well as an exam voucher for the student to complete the required certification exam.

- Practice exam.

- Study Guides (digital copy)

1.2. Background: Army Directive 2015-12 (Implementation Guidance for Credentialing Program and Career Skills Program), 11 Mar 2015. The purpose of this directive is to bolster professional technical competency within Army formations by validating Soldiers’ professional skills, training, and work experience. The Quartermaster School will have a menu of mission essential career development credentialing opportunities for their personnel.

1.2.1. The Certified Logistics Associate (CLA) Certification is a professional certification providing students with the foundational broad knowledge they will need to understand the world of supply chain and related core competencies. The self-directed study materials will prepare the user for the certification examination. Users must complete and pass one (1) practice exam before being granted access to complete a proctored test.

1.2.2. The Certified Logistics Technician (CLT) Certification is a professional certification providing students with mid-level technical knowledge they will need to understand the world of supply chain and related core competencies. The self-directed study materials will prepare the user for the certification examination. Users must complete and pass one (1) practice exam before being granted access to complete a proctored test.

1.3. Governmental Accounting, Financial Reporting, and Budgeting; and 3: Governmental Financial Management and Control.

1.4. Objectives: The objective of this credentialing program is to develop Soldiers and bolster professional, technical competence within Army formations by validating Soldiers professional skills, training, and work experience.

1.4.1 Scope: Vendor will provide the independent study materials for personnel in either hardcopy or digital (electronic) format, as well as an exam voucher for the student to complete the required certification exam.

1.4.2. Manufacturing Skill Standards Council.

1.4.2.1. The Certified Logistics Associate (CLA) course consist of:

1.4.3. The Certified Logistics Technician (CLT) consists of:

a. Practice exam

b. Study Guides (digital copy)

1.4.5. The Logistics Training Department. Will market and identify potential students for the Credential program.

1.5. Place of Performance: Various.

1.6. General Information.

1.6.1. Quality Control: The contractor shall maintain a quality assurance program that complies with industry standards; the contractors approved ground procedures and local standard operating procedures. The contractor will be subject to daily surveillance from qualified government representatives. The Contractor shall ensure quality service is maintained throughout the life of the contract, and shall prepare and implement a Quality Control Plan (QCP). The plan shall reflect the Contractor’s overall approach, internal controls and establishment of procedures for evaluating each of the major service areas (who, method, how often), for reporting to the Government, for resolving deficiencies, for identifying potential improvements, and for maintaining and making available to the Government.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate.

1.6.3. Type of Contract: The Government will award a Firm Fixed Price contract.

1.6.4. Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract must have a favorable background investigation to access the non-classified internet protocol router network (NIPRNET).

1.6.4.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.5. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.6. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.7 Organizational Conflict of Interest: The KO has not identified any OCIs inherent to this requirement. It is the offeror’s responsibility to notify the KO, prior to submission of proposals, if a potential OCI is identified.

1.6.8 Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7. Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

PART 2 DEFINITIONS AND ACRONYMS:

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.9. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.10. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3 SPECIFIC TASKS

5. Specific Task.

5.1. Description of Services/Introduction: The contractor shall provide the study guides, practice exams where applicable, and exam vouchers for CLA and CLT credentials.

5.1.2. The Quartermaster School objective is to (1) market the opportunity (2) identify suitable candidates (3) verify exam completed in a timely fashion.

5.2. Manufacturing Skill Standards Council Credentials.

5.2.1. The Certified Logistics Associate (CLA) consist of:

5.2.2. The Certified Logistics Technician (CLT) consist of:

5.4. Methods of QA Surveillance. Various methods exist to monitor performance. Regardless of the surveillance method, the COR shall always contact the contractor's program manager or on-site representative when a defect is identified and inform them of the specifics of the problem. The COR shall be responsible for monitoring the contractor’s performance in meeting a specific performance standard/AQL.

The COR shall use the surveillance method listed below in the administration of this QASP: 100% REVIEW of all written deliverables. When applicable, reviews will be accomplished by the Finance and Comptroller School. Reviews will be accomplished to ensure products meet a high standard. Products must be in accordance with terms of the contract. Products, i.e., exam vouchers, study guides and practice exams where applicable, must contain accurate content to enable participants to acquire requisite credentials.

Surveillance results may be used as the basis for actions (to include payment deductions) against the contractor. In such cases, the Inspection of Services clause in the Contract becomes the basis for the KO’s actions.