ODS Penn Foster and CWD Credentialing.doc

Information in the CART is acquisition- and competition-sensitive information for official government business

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FY23 ODS Penn Foster and CWD Credentialing PWS

GENERAL INFORMATION CUI

This is a non-personnel services contract to provide [Insert title of service to be provided]. The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

C-1.1 Description of Services The contractor shall provide all personnel, equipment, tools, materials, supervision, other items, and personnel services necessary to perform insert general description of services as defined in this PWS except as specified as government-furnished property and services. The contractor shal perform to the standards in this contract.

C-1.2 Background

Army Directive 2015-12 (Implementation Guidance for Credentialing Program and Career Skills Program), 11 Mar 2015. The purpose of this directive is to bolster professional technical competency within Army formations by validating Soldiers’ professional skills, training, and work experience. The Conventional Weapons Division have selected an online option to incorporate with the hands-on performance requirements for an essential career development credentialing opportunity for their 91F small arms/towed artillery repairers.

Prior to starting the program, the student will fill out an admissions form. The student may begin their program of study immediately after receiving their student identification number and creating an account online. The Course Manager will also maintain a grade sheet for each student, to submit their MOS examination grades to Penn Foster for recording on the transcripts.

A computer lab will be maintained for students to complete the online requirement. The lab will also maintain hard copies of training materials, although the required training materials are digitally embedded within the online training modules.

91F students and instructors will be given the code to take the online comprehensive exam upon completion of all modules (must have 70% or higher). The students will be given opportunities until mastery. They will be awarded the diploma and transcripts when Penn Foster online modules and 91F modules are completed.

91F participants will be giving 2 years to complete the program.

1.2.7. A student enrolled in the program can be replaced with another student if the enrolled student has not started the online modules.

1.2.8. The course manager will mail the diplomas and transcripts to the student’s home of record if the student does not complete the online Penn Foster requirement prior to graduation.

1.3. Governmental Accounting, Financial Reporting, Budgeting, and Governmental Financial Management and Control.

C-1.3 Objectives

The objective of the Penn Foster Career School’s, Gunsmith-Small Arms Conventional Weapons Credentialing program it is to provide the student with knowledge, skills, competencies, and credentials in small arms conventional weapons. The program provides the student with theory base knowledge in basic gun repairs and modifications that enables students to gain an entry level career in the gunsmithing field. The program will give students credit for skills learned during their military occupational specialty training and provide continuing education units (CEUs).

C-1.3.1 New Section Program Outcome:

Upon completion of the program, students will be able to:

Develop a full awareness of the rules for the safe handling of firearms.

Identify and evaluate firearms by type, manufacturer, history, and physical characteristic.

Know how to disassemble and reassemble various firearms; correctly identify and qualify the fit and finish of each part.

Identify the correct replacement or customization parts required for a job, and properly order them from key suppliers.

Know how to modify, custom-fit, and install stocks, sights and optics, and accessories on various firearms.

Be familiar with the design, assembly, and fit of the modern sporting rifle, modern revolver, and modern semi-auto sidearm.

Know how to identify, evaluate, apply, and repair various metal finishes, including blue and Parkerizing.

Show familiarity with basic machine tool operations required of a gunsmith.

Show basic knowledge of cartridge loading specifications and basic ballistic.

C-1.3.2 New Section

C-1.4 Scope

Penn Foster will provide the independent study materials for the 91F students and instructors in digital (electronic) format and access to an online exam via a code to be proctored by the 91F course manager or assigned assistant for the 91F student and instructor to complete the required certification exam. Hardcopy materials can be purchased from Penn Foster.

C-1.5 General Information

C-1.5.1 Quality Control The contractor shall develop and maintain an effective quality control (QC) program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor' QC program is the means by which he assures himself his work complies with the requirement of the contract. As a minimum, the contractor shall develop QC procedures addressing the areas identified in the "Performance Requirements Summary." After acceptance of the QC plan, the contractor shall receive the contracting officer's (KO's) acceptance in writing of any proposed change to his QC system.

C-1.5.2 Quality Assurance The government shall evaluate the contractor's performance under this contract in accordance with the quality assurance surveillance plan. This plan is primarily focused on what the government must do to ensure the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates.

C-1.5.3 Government Remedies In the event that the contractor fails to perform satisfactory services or fails to correct non- conforming services, the KO shall seek remedy in accordance with the contract clauses.

C-1.5.4 Recognized Holidays

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the legal holiday falls on a Saturday, Friday will observed as the holiday; or if the legal holiday falls on a Sunday, Monday will be observed as the holiday, unless directed otherwise by the command's headquarters.)

C-1.5.5 Hours of Operation The contractor is responsible for providing services between the hours of (insert appropriate hours for your organization here) Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closings. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement (PWS) when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

C-1.5.6 Place of Performance Various and within the schoolhouse.

C-1.5.7 Security Requirements Contractor personnel shall identify themselves as contractor employees when answering telephones while on duty. Contractor e-mails shall include a signature block that clearly shows their contractor status. Contractor personnel shall identify themselves as a contractor employee in all interactions during performance of this contract.

C-1.5.7.1 Lock Combinations CUI The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor's QC plan.

C-1.5.7.2 Key Control The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. (Note: All references to keys include key cards.) No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QC plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys to the KO. In the event keys other than master keys are lost or duplicated, the contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor. The contractor shall prohibit the use of government-issued keys by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas or personnel authorized entrance by the KO.

C-1.5.7.3 Physical Security The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

C-1.5.8 Special Qualifications As needed, in all instances.

C- 1.5.9

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Post Award Conference/Periodic Progress Meetings

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

C-1.5.10 Contracting Officer's Representative (COR) The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

C-1.5.11 Key Personnel The following personnel are considered key personnel by the government: [Insert the titles of the key personnel i.e., contract manager/Alternate contract manager, Systems Engineer, etc.] The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between [Insert the hours, i.e., 8:00 a.m. to 4:30p.m.], Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

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C-1.5.12 Identification of Contractor Employees All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. [Indicate if contractor personnel will be required to obtain and wear badges in the performance of this service.]

C-1.5.13 Personnel Administration The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

C-1.5.14 Business Relations The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

C-1.5.15 Contract Management The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at [insert location] and the contractor's corporate offices.

C-1.5.16 Phase In/Phase Out To minimize any decreases in productivity and to prevent possible negative impacts on additiona services, the Contractor shall have personnel on board, during the [Insert the time period, i.e., sixty (60) day, thirty (30) day, etc.] phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

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C-1.5.17 Organizational Conflict of Interest Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor's mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

C-1.5.18 Data Rights As needed, but if it's in a TO, it needs to be in the IDIQ PWS.

C-1.5.19 Subcontract Management The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

C-1.5.20 Other Direct Cost The contractor may be required to provide other direct materials in support of this PWS. Other direct materials/costs are costs not previously identified as direct material cost or indirect costs that can be identified specifically with a final cost objective. All contractor furnished materials requires Government approval and will be authorized to the extent that is necessary for performance of this requirement. Labor is not permitted to be proposed as an ODC. For proposa purposes, a Contract Line Item Number (CLIN) shall be established at an estimated Not-to-Exceed (NTE) amount for each year. Some typical ODCs are: medical exams, DBA insurance, internet costs for communications while deployed, and uplifts on pay, danger/post hardship.

C-1.5.21 Contractor Travel

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Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

C-1.5.22 Contract Administration The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

C-1.6 Period of Performance The period of performance shall read as follows:

Base Period: 1 March 2023 through 29 February 2024

Option YearOne (1): 1 March 2025 through 29 February 2026

Option YearTwo (2): 1 March 2027 through 29 February 2028

Option YearThree (3): 1 March 2029 through 29 February 2030

Option YearFour (4): 1 March 2031 through 29 February 2032

C-1.7 New Section Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

DEFINITIONS AND ACRONYMS

[Insert Definitions and Acronyms as used in the PWS] C-2.1 Definitions

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C-2.2 Acronyms

CFR Code of Federal Regulations

COTS Commercial Off the Shelf

DA Department of the Army

GFEBS General Fund Enterprise Business System

KO Contracting Officer

OCI Organizational Conflict of Interest

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance Information in the CART is acquisition- and competition-sensitive information for official government business Information in the CART is acquisition- and competition-sensitive information for official government business

QAP Quality Assurance Program

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QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

GOVERNMENT FURNISHED ITEMS AND SERVICES

C-3.1 Services

C-3.2 Facilities

C-3.3 Utilities The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

C-3.4 Equipment

C-3.5 Materials

C-4.1 General Information The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

C-4.2 Facility Clearance The contractor shall possess and maintain a indicate clearance level facility clearance from the Defense Security Service. The Contractor's employees, performing work in support of this contract shall have been granted a indicate clearance level security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment [Insert the attachmen number].

C-4.3 Materials

C-4.4 Equipment

SPECIFIC TASKS

C-5.1 [insert sub-section title] [Breakdown of specific task information and subsections]

CONTRACTOR MANPOWER REPORTING

C-6.1 Contractor Manpower Reporting The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including sub-Contractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address beta.sam.gov Instructions can be found at this web site. The required information includes:

APPLICABLE PUBLICATIONS

C-7.1 [insert sub-section title]

ATTACHMENT/TECHNICAL EXHIBITS

C-8.1 Attachment List

C-8.1.1 Performance Requirements Summary

Standard Performance Threshold

(ex. "Help Desk issues must be resolved or Method of Surveillance Incentive / Remember

(ex. "i.e. +/-.5% of escalated to the next Tier within 24 hours of receiving notice.")

(ex. "0%, 5%, 10%")

(ex. "Periodic total task order Surveillance") price, for each variance")

C-8.1.2 Deliverables Schedule