About this file

This document is a Quality Assurance Surveillance Plan (QASP) for a raised curb construction project at White Sands Missile Range (WSMR) in New Mexico. The project involves installing a raised curb at the intersection of Picatinny and Headquarters Avenue to separate right and left turn lanes, with additional work including median backfilling with borrow and landscaping gravel, curb painting, pavement markings, and solar-powered traffic signs.

The QASP outlines the government's methods for monitoring and ensuring contract quality, including monthly surveillance reporting, performance assessments, inspections, and documentation requirements. The contract is a Firm Fixed Price (FFP) procurement set aside for small businesses under NAICS code 237310, with an estimated value between $25,000 and $100,000. The project is being executed by the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Bliss, Texas, with a planned contract performance period of 90 calendar days after award.

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418th CSB QASP Vs-202108 1

DPW064594P Raised Curb Picatinny

Quality Assurance Surveillance Plan

PANMCC-25-P-0000 014885

February 26, 2025

NOTE: THIS QASP IS PROVIDED AS AN ATTACHMENT TO THE SOLICITATION

FOR INFORMATIONAL PURPOSES ONLY. IT WILL NOT BECOME PART

OF THIS CONTRACT.

418th CSB QASP Vs-202108 2

TABLE OF CONTENTS

Subject

1. Overview

2. Description of Services

3. Roles and Responsibilities

4. Contract Quality Requirements

5. Government Surveillance

6. Acceptance of Services

7. COR Monthly Status Report

8. Pre-Final Inspections

9. Final Inspections

10. Warranties

11. Quality Assurance Surveillance File

12. Contractor Performance Assessment Reporting System (CPARS)

13. Record Retention

14. Combating Trafficking in Persons (CTIP)

15. QASP Changes

16. Attachments:

1. Construction Daily Quality Assurance Record

418th CSB QASP Vs-202108 3

1. OVERVIEW

1.1 Purpose. The purpose of this plan is to identify the methods and procedures the Government will use to ensure it receives the services/products under this contract as identified in the Performance Work Statement (PWS).

1.2 Intent. The intent of this plan is to hold the Contractor accountable for quality control and to encourage the contractor to take appropriate steps to control and improve quality. The Contractor is responsible to develop an efficient methodology to ensure they meet and/or exceed the required thresholds of service as outlined in this acquisition. The Government intends to perform surveillance on this contract in accordance with this Quality Assurance Surveillance Plan (QASP), but reserves the right to monitor the contract in any manner necessary, at any times necessary, and at all places necessary to ensure that the rendered services conform to contract requirements. The Government reserves the right to perform quality assurance at the subcontract level and perform quality assurance at the contractor's place of business, if applicable. Non-conforming services discovered with subcontractors will be addressed with the prime contractor for resolution.

2. DESCRIPTION OF SERVICES

2.1 Scope of Work.

The project for the Raised Curb Picatinny consists of the following, This project is located at the intersection of Picatinny and Headquarters Avenue and it consists of a raised curb which, will be placed to separate the right and left turn lanes. The median shall be backfilled with borrow and landscaping gravel, curb paint, pavement markings and solar powered traffic signs.

2.2 Contract. Contract to be awarded as Firm Fixed Price (FFP). Contract will incorporate FAR Claus 52.246-12 Inspection of Construction.

3. ROLES AND RESPONSIBILITIES.

3.1 Government.

3.1.1 Contracting Officer (KO) - A person duly appointed with the authority to enter into, administer and terminate contracts on behalf of the Government. The KO is the only person who can legally commit the Government and only the KO, as the Government’s agent, can modify the contract/order. The KO is the final authority for determining the adequacy of the Contractor’s performance. KO decisions arising under or relating to the contact are final.

Contracting Officer:

Telephone Number:

Email Address:

418th CSB QASP Vs-202108 4

3.1.2 Contracting Officer’s Representative (COR) – An individual designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of their written appointment (e.g., surveillance of Contractor’s performance, accept services). The COR monitors all technical aspects of the contract and assists in contract administration and is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not empowered to make contractual commitments or authorize changes to the order/contract or in any way obligate additional funds by the Government; such authority rests solely with the KO. In the event the contract/order has multiple CORs, the CORs shall work together to ensure oversight is documented and reported.

Contracting Officer’s Representative (COR): James W. Gore Telephone Number: (575) 678-6098 Email Address: james.w.gore4.civ@army.mil

3.1.3 Contract Specialist: The person assigned by the KO to perform the day-to-day administrative functions of the contract. This is the person the COR will interact with the most.

Contract Specialist:

Telephone:

Email Address:

4. CONTRACT QUALITY REQUIREMENTS

4.1. Quality Control Program. The Contractor's Quality Control Program requirements are defined in Part 5 of the SOW. The Contractor shall develop, maintain, enforce, and document a Quality Control Plan (QCP) which complies with the requirements of this contract and outlines how they will ensure the Government will receive all the services required by the contract at the specified quality level.

4.2. Government Quality Assurance. The Government will perform Quality Assurance oversight of the Contractor and Contractor’s QCP IAW with this QASP to ensure acceptable levels of contract performance are achieved and that the contractor is performing acceptable levels of Quality Control to ensure fully acceptable services are provided.

5. GOVERNMENT SURVIELLANCE

5.1. Methods of Surveillance may include:

mailto:james.w.gore4.civ@army.mil

418th CSB QASP Vs-202108 5

PROGRESS SCHEDULES. The COR will review and recommend to the KO, approval or disapproval of Progress Schedules submitted by the contractor. The schedule should provide sufficient detail to show how the contractor plans to meet the required completion date(s).

The schedule should reflect a practical approach to the work. Values of work should be balanced with proper sequencing of work.

REVIEW OF SUBMITTALS. Requirements for submittals will be identified by the scope of work. All identified submittals are required for review/approval prior to ordering and installation of the material. The contractor is responsible for reviewing and ensuring contract compliance of material prior to their submission of the submittal to the Govt. for approval. A submittal for materials identified on the scope of work or specification shall be forwarded to the COR for approval. The COR will return the submittals to the contractor within 14 working days of receipt.

INSPECTION OF WORK. The COR will conduct on-site visits and inspection of work in progress to ensure that all work complies with plans, specifications and accepted practices.

The COR will ensure that:

• Product quantities are correct.

• Specified methods are adhered to.

• Materials on site meet contract specifications and are secured IAW the provisions of the contract.

• The contractor is in compliance with the specified safety practices.

• Initiate action for Government Furnished Property (GFP) for contractor use and ensure that the contractor receives property in accordance with the contract. Furnish disposition instructions to the contractor for GFP or contractor-acquired property when requested by the KO. Provide technical interpretations of the requirements to the contractor.

• Work is accomplished IAW the schedule.

• Specified Quality Control tests and inspections are accomplished.

• Shop drawings are at the work site and being maintained IAW the contract specifications.

• Corrective actions are monitored for promptness and control.

• New work is not placed on unacceptable work.

• The Government does not obstruct access to work areas or otherwise cause delay.

WEEKLY QUALITY ASSURANCE REPORT. The COR will prepare a “Weekly Quality Assurance Report” that describes weather conditions, work in progress, delays, design deficiencies, etc.

TEST REPORTS. Contractor shall provide the COR with test reports when required. The COR will log receipt of test data and forward to design engineer for review in order to determine contractor compliance with specifications. The contractor, in addition to his own generated reports, shall provide copies of test reports conducted by other contractors or firms.

The contractor's Quality Control Representative will advise the COR of any problems, who will in turn notify the project manager/design engineer.

418th CSB QASP Vs-202108 6

DOCUMENTATION AND REPORTING. All contract documentation the COR creates or receives will be uploaded to the JAM/SPM Module in (https://wawf.eb.mil/) and will become part of the permanent contract file.

5.2. Monthly Surveillance Schedule. The COR will upload a monthly COR Surveillance Report. This will be a summary of all construction activity and pertinent COR comments. The Daily Inspection Reports for the month will be attached to the Monthly Report. All documentation will be uploaded to the JAM/SPM module (https://wawf.eb.mil/) by the 15th of the following month.

5.3. Inspection instructions/checklists. The COR has the responsibility and authority to monitor all aspects of the day-to-day administration of a contract. The COR must identify specific areas of concern for corrective action (i.e. Inspection of Work, Technical Progress Reports, Technical Direction, Constructive Changes, etc.).

5.4. Documentation of Inspections. Throughout the process, the COR must maintain accurate and complete records, while accomplishing the following tasks, as applicable:

• Report any instance of suspected conflict of interest or fraud, waste, and abuse to the Contracting Officer or the local Office of General Counsel.

• Maintain access to and/or furnishing all technical publications and regulations included in the contract.

• Ensure that the contractor has current security clearances for facilities and personnel.

• Provide recommendations to the Contracting Officer relative to approval/disapproval requests for public release of information regarding work under the contract.

• Ensure that contractor personnel working on a Government facility wear identification at all times and identify themselves as contractor employees when attending meetings, using the telephone, and in all correspondence (whether written or electronic).

• Perform property surveillance and/or accountability oversight on government furnished property, except when a Property Administrator serves this function.

• Document in the contract file any technical assistance given to the contractor.

Documentation shall be in accordance with AR420-1 and the Engineering Division’s standard COR file format.

• Respond to the contractor in writing for significant matters, with a copy to the KO.

Notify the KO immediately whenever the contractor disagrees with or refuses to comply with any technical aspects of the contract as interpreted by the COR.

• Refer any disagreements with the contractor to the KO.

• Strive to void misunderstandings and conditions that could lead to a claim or dispute.

• Ensure prompt review of all reports.

• Provide appropriate coordination between the KO and any technical inspectors or quality assurance evaluators/inspectors assigned to the contract.

6. Acceptance of Services. When all services have been deemed acceptable and there is documented objective quality evidence to support acceptable performance in the COR’s file, the COR will accept the services provided and authorize payment upon satisfactory completion of https://arc.army.mil/COR/ https://arc.army.mil/COR/

418th CSB QASP Vs-202108 7 the work. This is accomplished by approving the Contractor’s invoice in the Wide Area Workflow module at https://piee.eb.mil/.

7. COR Monthly Status Report. No later than the 10th day of each month, the COR will complete the COR Status Report for KO review and acceptance or rejection. The COR will use the criteria listed below when rating the Contactor’s Quality of Work in the status report.

This rating will be based on the COR’s performed inspections during the month’s surveillance. If the Contractor has scored 95% and above on the 418th CSB Inspection Checklist, they are considered to be meeting the requirements of the contract. An inspection score equal to or below 94% needs to be rated accordingly (Marginal or Unsatisfactory) dependent on the number of identified discrepancies found during the surveillance.

Contractor’s Quality Of Work Contractor quality of work ratings and criteria are described below:

Performance Rating

Criteria

Exceptional Performance meets contractual requirements and exceeds many of the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good Performance meets contractual requirements and exceeds some of the government benefits. The contractual performance element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were highly effective.

Satisfactory Performance meets all minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is https://piee.eb.mil/

418th CSB QASP Vs-202108 8 not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

In the event there is no contractor performance to observe for the month, the COR is REQUIRED to submit a COR Status Report indicating the following: “No reported surveillance for month xxx due to no contractor performance”.

The COR Status Report shall be filled out in its entirety based on the submitted surveillance for the month to include: surveillance checklist, surveillance schedule, contractor deliverables, NCR’s (if applicable). The COR shall ensure all information annotated in the COR Status Report is current, valid, and supplemented by objective evidence in the COR’s online file. This includes the number of Contractor employees currently on the contract (if applicable).

8.0. PRE-FINAL INSPECTIONS. When the work is substantially complete, the COR will conduct a pre-final inspection. The COR will identify defects and deficiencies that could delay construction completion, impede future customer/owner operations or impose undue additional operation and maintenance expense. All deficiencies will be recorded and provided to the Contractor and the KO/KS.

9.0. FINAL INSPECTION. When the contractor has notified the COR, and/or the KO/KS, that all pre-final deficiencies have been corrected, the COR will conduct a final inspection. The COR will verify previously identified construction deficiencies are corrected and inspect for additional deficiencies not previously detected. The COR will coordinate with the KO/KS and contractor to correct any remaining deficiencies. If no deficiencies are found, the COR will upload the final inspection report into the SPM file.

10.0. WARRANTIES: Initiation and execution of warranty work will be as follows:

10.1. User notifies the DPW work order section and describes the problem. The work order section initiates a service order for the appropriate shop to respond. DPW shop personnel (DPW- O) evaluate the problem to determine whether it is a maintenance or warranty item. Shops will take action to correct maintenance problems. If a warranty problem exists, they will advise the designated Construction Representative. The Construction Representative will advise the contractor of required warranty work by telephone. Specify response time for emergency items and will follow-up with a written request to the contractor also requiring the contractor to notify the COR as soon as the work has been accomplished. After work has been accomplished, contact user to ensure no further problems exist. The contractor will correct deficiencies and report completion to the COR. The COR will forward the notice of warranty action and completion to

MICC.

11. Quality Assurance Surveillance File: The official COR Surveillance File will be maintained in the on-line PIEE SPM File per ACC PAM 70-1 and DFARS. The COR Surveillance file shall contain the following as applicable:

418th CSB QASP Vs-202108 9

a. Copy of the COR designation letter from the KO, any changes to that letter, and any termination letters.

b. Training Certifications for COR and refresher training.

c. Copy of the applicable Quality Assurance Surveillance Plan (QASP).

d. Copy of the contractor’s Quality Control Plan (QCP)

e. All correspondence initiated by authorized representatives (Contractor or Government) concerning performance of the contract.

f. Names, position titles and contact information of all key personnel assigned to this contract both Government and Contractor.

g. Monthly surveillance schedules.

h. Surveillance Checklists

i. Records of all inspections performed and the results.

j. Customer Feedback.

k. Memoranda for record of minutes of any meeting, telephone conversations and discussions with the contractor or others pertaining to the contract or contract performance.

l. Documentation pertaining to tracking expenditures/receipts (i.e. T&M & Cost CLIN items).

12. Contractor Performance Assessment Reporting System (CPARS). If the COR is designated the responsibility of CPARS - documented surveillance data IAW this QASP will be used as objective data to support CPARS ratings. The inclusion of detailed documented inspection results provides objectivity to CPARS reporting. CPARS will be accomplished annually or at the end of a Task Order, whichever occurs first.

13. Record Retention. All records will be retained for the life of this contract. The COR shall ensure all records are uploaded into their online file and all hard copies will be forwarded to the KO upon completion of the contract/order.

14. Combating Trafficking in Persons (CTIP). Tier 1 Locations, Contracting Officer Representative (COR) shall ensure contractor are in compliance with FAR 52.222-50.

For Tiers 2, 2 watch list (WL), and 3 locations, CORs shall ensure contractors are in compliance with tier 1 requirements but also will perform spot checks, reviews, assess, and speak with government representatives, contractor, and subcontractor employees to assess if there are indicators of CTIP. If indicators are identified, notify the contracting officer immediately. CTIP surveillance reporting are completed biannual, CTIP surveillance information shall be submitted to your the contracting officer NLT the last working day of June and NLT the last working day in November.

418th CSB QASP Vs-202108 10

15. QASP Changes. The QASP is a living document and, as such, may be changed as needed.

However, the KO/KS must approve changes. The COR will submit recommended changes to the KO/KS for approval. Once approved, the COR will upload the newest version into their online file.

ATTACHMENT 1.

CONSTRUCTION DAILY QUALITY ASSURANCE RECORD

Contract No.

Delivery Order/Task Order No.

Surveillance dates:

Contractor:

Project Description:

Day of Week Temp

Work in Progres s Y/N

Weather Conditions

Mon H:

L:

Tues H:

Wed H:

Thru H:

Fri H:

CORs Observations & Comments

Mon Tues Wed Thru Fri

Contractor Performance Assessment for Week

Exceptional Very Good Satisfactory Marginal Unsatisfactory

Technician:

418th CSB QASP Vs-202108 11

COR Name:

COR Signature:

418th CSB QASP Vs-202108 12

IMBEDDED ATTACHMENTS:

ATTACHMENT 2. Customer Complaint Record

Customer Complaint Record Template.docx

ATTACHMENT 3. Surveillance Schedule Template

418th Surveillance

Schedule.xlsx

ATTACHMENT 4. Surveillance Checklist Template

418th Inspection Checklist.xlsx

ATTACHMENT 5. Non-Conformance Report Worksheet (NCR Form)

NCR Worksheet 18_Nov_19_Final_Blank

418th CSB QASP Vs-202108 13

Quality Assurance Surveillance Plan

File details come from the government source that posted it. Updated .