QASP.xlsx
XLSX spreadsheet 11 KB Posted
- Attached to
- R602--Courier services for the Sterile Processing Services Eastern Colorado Health Care System
- Solicitation number
- 36C25922R0116
About this file
This solicitation requests proposals for courier services to support the Sterile Processing Services at the Eastern Colorado Health Care System Rocky Mountain Regional VA Medical Center. Offerors must provide all necessary labor, supplies, equipment, transportation, insurance, fuel, uniforms, badges and other requirements to transport reusable medical equipment between the medical center and community-based outpatient clinics in accordance with the performance standards and statement of work. Proposals are due by 1:30 PM Mountain Time on September 19, 2022. Award will be made to the responsible offeror whose proposal represents the best value based on a comparative analysis of technical approach, past performance, status as a Service-Disabled Veteran-Owned Small Business, and price. The base period of performance is September 30, 2022 through September 29, 2023 with three one-year option periods that may be exercised at the government's discretion.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25922R0116.docx | DOCX document | |
| SPS Courier routes.pdf |
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Text version
Sheet1
| Required Service | Performance Standard | Acceptable Performance Levels | Method of Surveillance | Corrective Action |
| Basic Courier Services | Courier will transport all assigned items, follow all areas of SOW. Courier should have an understanding of what they are picking-up/dropping off. Example- visual confirmation of weather the bin contain sterile or contaminated surgical instruments. | < 2 Validated Customer Complaints Per Month | Visual observation | VA will request contractor to replace employee at contractor expense and without a laps in services provided |
| Timeliness | Courier shall report to all scheduled shifts and areas on time. if courier is going to be late, a call must be placed to all of the required area's. Courier must prepare for any and all weather conditions to ensure pick-up's/ drop offs are completed in a timely manner. | < 2 Validated Customer Complaints Per Month | Visual observation, Project completion reports, time cards. Badge in-outs. | VA will request contractor to replace employee at contractor expense and without a laps in services provided |
| Conditions of Transported Items | Courier shall protect and maintain assigned property out of harm's way - i.e. rain, snow, ice, heat. courier will transport assigned surgical instruments in a vehicle that observes and maintains an environment suitable for the transport of sterile/contaminated surgical instruments | < 2 Validated Customer Complaints Per Month | Customer feedback, visual observation. | VA will request contractor to replace employee at contractor expense and without a lapse in services provided |
| Documentation Compliance | Courier shall complete all required documentation prior to the end of shift. The documentation should encompass temperature of the vehicle and the contents of what is being transported | < 1 Non-Compliance; Not to Exceed 3 Errors Within the Year | Visual observation, compliance checks. | VA will request contractor to replace employee at contractor expense, and without a lapse in services provided |
| Professionalism | Complete assignments in a professional manner and in compliance with hospital policy, including attire guidelines. Treat staff and patients with dignity and respect. Courier shall speak to staff with a respectfully manner, respond to requests in a professional manner, introduce themselves in a professional, (no nick names or unprofessional names), and if an issue arises, courier will reach out to the proper individuals with detailed information. | No more than 1 deviation per month. No significant/aggravated deviations as defined by the Contracting Officer in concert with the POC/COR. | Visual observation, reports from hospital staff | VA will request personnel be replaced at Contractor's expense, and without a lapse in services provided |
File details come from the government source that posted it. Updated .