QASP.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

I. PURPOSE

This Quality Assurance Surveillance Plan (QASP) has been developed to assess contractor performance and manage the. contract to obtain efficiencies and to improve perfonnance and cost savings throughout the contract performance period. This QASP describes how the government will evaluate and assess contractor perfonnance. It is intended to be a "living" document that will be revised or modified as circumstances warrant This plan is based on the premise that the contractor, not the government, is responsible for managing and ensuring that quality controls meet the tenns of the contract. This plan has been developed to ensure the contractor's perfonnance is effectively monitored as required by AFI 63- 138, Chapter 6 Service Acquisition Management and Oversight and to ensure delivery of the desired mission support services within cost and on schedule.

2. OBJECTIVE

The objective of this service is to provide Little Rock AFB and the geographic area detailed in the Performance Work Statement with Packing, Containerization and Drayage of Personal Property Shipments using the Direct Procurement Method (DPM). The QASP has been developed to evaluate contractor actions while implementing the Performance-based Work Statement (PWS). The plan provides a systematic method to evaluate the services and products the contractor is required to furnish for each listed objective on the Service Summary (SS). The intent of this plan is to rely on the contractor's quality control, changing the government's role from "oversight" to "insight. 'i Instead of focusing on deducting when the contractor fails to meet the standard, the contractor is incentivized to not only meet but also exceed the performance standards. Through the continued efforts of the Multi Functional Team (MFT), team members will strive to provide the Government with the most efficient contract possible in terms of improved customer service, quality of workmanship, cost savings and timeliness.

3. ROLES AND RESPONSIBILITIES

The acquisition team IA W FAR 1.102( c) consists of all participants in Government acquisition including not only representatives of the technical, supply, and procurement communities but also the customers they ·serve, and the contractors who provide the products and services. These members work together to define the requirement, structure the contract and establish a quality surveillance approach and are involved on a continuing basis throughout the life of the requirement. Any additional support from outside sources such as pricing, legal, etc. will be included in meetings as required.

3.1. Contracting Officer (CO)-(a) Has overall responsibility for all the requirements of the contracting process to ensure they are performed accurately and.timely (b) Is the only person with authority to sign the contract and make contract changes ( c) Delegates authority for inspection and/or acceptance, informs the contractor of the names, duties, and limitations of authority of all Contracting Officer Representatives (COR). Contracting officers are responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States in its contractual relationships. If deficiencies are discovered in the COR surveillance procedures, the contracting officer will first provide a written assessment and discuss performance with the COR, and do the same with the COR supervisor if inadequate performance continues.

3.2. Contract Specialist-On behalf of the contracting officer (a) Responsible for the development and flow of the acquisition process to include solicitation development, evaluation and award of contract,