QASP.docx
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- Solicitation number
- N6893626RFPREQD0AH100E0AH1000235
About this file
This is a Quality Assurance Surveillance Plan (QASP) for a fixed-price contract supporting the Electronic Warfare System Integration Test Environment (EW SITE) lifecycle support and system enhancements for the Naval Air Warfare Center Weapons Division. The contract has a five-year period of performance with fixed-price CLINs and covers domestic and Foreign Military Sales (FMS) customers.
The QASP establishes Government surveillance methods to ensure the Contractor delivers fully operational, integrated, and sustained EW SITE systems and subsystems for multiple platforms (EA-18G, F/A-18, MH-60) while maintaining configuration consistency with the Advanced Weapons Laboratory at NAWCWD China Lake, CA. Key performance standards include: engineering design analyses delivered 30 days prior to installation with zero critical integration errors (100% AQL); operations and maintenance checkout with 95% component functionality upon installation (AQL); helpdesk response within same business day for morning inquiries and next business day by 10:00 AM CST for afternoon inquiries (95% AQL); emergency field sustainment with 48-hour on-site arrival (100% AQL); repair disposition reporting within 10 business days (95% AQL); updated operating manuals 30 days prior to acceptance testing (100% AQL); and continuous DMSMS monitoring with quarterly reporting (100% AQL). Government surveillance includes quarterly CPARS assessments evaluating quality of product/service, schedule, cost control, business relations, management, and small business utilization. Annual performance evaluations determine eligibility for future task order awards. The Contracting Officer Representative (COR) maintains complete QA files for the contract lifecycle and forwards records to the Contracting Officer upon contract completion.
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| Solicitation - N6893627R0001.pdf | ||
| Wage Rate Determination.pdf |
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Enclosure (4) Quality Assurance Surveillance Plan for Airborne Electronic Attack System Integration Laboratories (AEA SIL) Electronic Warfare System Integration Test Environment (EW SITE) Lifecycle Support and System Enhancements Performance
1. Purpose
This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to ensure the systematic Quality Assurance (QA) methods are used in the administration surveillance of tasking under the Contract. The intent is to ensure the Contractor performs In Accordance With (IAW) the Performance Work Statement (PWS) and the Government receives the quality of services called for in the FFP contract.
The Contractor shall deliver fully operational, integrated, and sustained EW SITE systems and sub-system components for domestic and Foreign Military Sales (FMS) customers. The required outcome is an EW SITE system capable of supporting a multitude of laboratory-specific System Configurations across multiple platforms (EA-18G, F/A-18, MH-60) while maintaining configuration consistency with the Advanced Weapons Laboratory (AWL) at NAWCWD China Lake, CA. Additionally, the Contractor shall ensure continuous operational readiness of current EW SITE systems through comprehensive lifecycle support, including on-call and on-site maintenance, system upgrades, replacement parts provisioning, and personnel training.
This Contract will have FFP CLINs. The Contract will have a five-year period of performance. A properly executed QASP will assist the Government in achieving the objectives of this procurement.
2. Authority
Authority for issuance of this QASP is provided under Contract Section E – Inspection and Acceptance which provides for inspections and acceptance of the services, products, and documentation called for in the Contract executed by the Contracting Officer (KO) or a duly authorized representative.
3. Scope
To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan (QCP) and the QASP. The Contractor, and not the Government, is responsible for the QCP, which defines the management and quality control actions necessary to meet the quality standards set forth in the Contract.
The QASP provides Government surveillance oversight of the Contractor’s efforts to assure that they are timely, effective and are delivering the results specified in the Contract.
4. Government Resources
The following definitions for Government resources are applicable to this plan:
KO: A person duly appointed with the authority to enter into a contract (Procuring Contracting Officer (PCO)), or a person with the authority to administer contracts (Administrative Contracting Officer (ACO)) and make related determinations and findings on behalf of the Government. The PCO for this Contract is D232000. KOs are designated via a written warrant that sets forth limitations of authority.
Contracting Officer’s Representative (COR): An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the Contract. The COR will be appointed in the resulting Contract. The limitations of authority are contained in the letter of appointment.
Alternate Contracting Officer’s Representative (ACOR): An individual appointed in writing by the PCO to act as their authorized representative, in the absence of the COR, to assist in administering the Contract. The limitations of authority are contained in a written letter of appointment.
Government Project Lead (GPL): The COR designates individual GPLs to assist in administering of specific efforts under the Contract.
5. Responsibilities
The following Government resources shall have responsibility for the implementation of this QASP:
KO: The KO (PCO or ACO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the Contract, and safeguards the interests of the United States in the contractual relationship. The KO assures that the Contractor receives impartial, fair, and equitable treatment under the Contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.
COR: The COR is responsible for technical administration of the Contract and assures proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect the Contract price, terms or conditions shall be referred to the KO for action.
ACOR: The ACOR assists the COR for technical administration of the Contract and assures proper Government surveillance of the Contractor’s performance. The ACOR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect the contract price, terms, or conditions shall be referred to the KO for action.
GPL: The GPL is responsible for assisting in administering specific efforts under the Contract. A GPL cannot, in any manner, alter the scope of the Contract, make commitments or authorize any changes on the Government’s behalf.
6. Methods of QA Surveillance
a. Contractor Performance Assessment Reporting System (CPARS): The market place for Electronic Warfare (EW) systems integration, laboratory-specific system configuration, on-site technical support and simulated threat radar environments is very competitive. As such, the successful Offeror has a vested interest in the Government generated CPARS under this Contract. Additionally, an evaluation using the CPARS format will be performed at the end of each “Annual Option Periods (Years 1 through 5). This evaluation will be one determinant in the exercising of future Task Orders. The Government will address the quality of product or service, schedule, cost control, business relations, management, utilization of Small Business (SB), and other important areas for this procurement. Some of the monitoring methods to be used will be Government observation, review of reports, customer feedback, and review of Contract Data Requirements Lists (CDRLs). As this information may affect future source selections throughout the Department of Defense (DoD) and the continuation of this tasking, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool with the within the policies of this QASP.
b. QASP: This document will be used by the COR, ACRO, and GPLs in the technical administration of this Contract. In addition to the below instructions, the form to be used for documentation of QA surveillance is the Surveillance Activity Checklist (SAC).
7. Surveillance
Enclosures (1) and (2) set forth the performance standards and incentives for the Contractor, the COR/ACOR, and GPLs while Enclosure (3) and (4) provide the checklist and means for the COR to document the results of the surveillance and will be provided to the KO.
8. Documentation
In addition to providing quarterly reports to the KO, the COR will maintain a complete QA file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the QA function, including the originals of the QA Checklists. All such records will be maintained for the life of the Contract. The COR shall forward these records to the KO at termination or completion of the Contract.
9. Enclosures
Enclosure (1): Performance-Based Standards/Contract Data Requirements List (CDRL) Data Quality Standards Enclosure (2): Incentives Enclosure (3): Surveillance Activity Checklist (SAC) Enclosure (4): Annual Surveillance Summary
ENCLOSURE (1): PERFORMANCE-BASED STANDARDS
| Required Service (Performance Requirements) |
| Standard (Performance Standards)/Maximum Allowable Degree of Deviation Requirement (AQL) |
| Method of Surveillance |
(QA)
Incentives
| PWS 3.1.2 & 3.1.8: Engineering design analyses and feasibility assessments for system updates |
| Delivered to the COR at least thirty (30) days prior to planned installation. AQL: 100% on-time submission with zero critical integration errors. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 3. |
| PWS 3.1.4 & 3.1.12: Operations / maintenance checkout & defect resolution |
| Perform Site Acceptance Testing (SAT) IAW approved procedures. Defective components replaced within thirty (30) business days with form, fit, and function equivalents. AQL: 95% of components functional upon installation. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 3. |
| PWS 3.1.10 & 3.1.12: DMSMS & Obsolescence Management |
| Provide continuous DMSMS monitoring and deliver quarterly reports in accordance with DIMGMT81948B. AQL: 100% on-time submission of quarterly reports. |
| 100% Inspection by COR and/or GPL. |
| See Enclosure 3. |
| PWS 3.2.1: Helpdesk response window |
| Inquiries before 1400 CST: Resolved/acknowledged on same business day. Inquiries after 1400 CST: Resolved/acknowledged by 1000 CST next business day. AQL: 95% compliance. |
| Periodic review of helpdesk logs. |
| See Enclosure 3. |
| PWS 3.3.2: Emergency field sustainment support |
| Contractor personnel must be on-site at Point Mugu, CA or China Lake, CA within forty-eight (48) hours of request. AQL: 100% compliance. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 3. |
| PWS 3.3.3: Repair disposition reporting |
| Deliver Repair Disposition Report within ten (10) business days of repair completion. AQL: 95% on-time submission. |
| 100% Inspection of CDRL A004. |
| See Enclosure 3. |
| PWS 3.4.6: Operating instruction manuals |
| Deliver updated Operating Instruction Manuals in accordance with DIIPSC81443 at least thirty (30) days prior to acceptance testing. AQL: 100% compliance |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 3. |
| PWS 3.6.4: Post-travel reporting |
| Deliver detailed Trip/Travel Report (CDRL A007) to the COR within five (5) business days of return. AQL: 100% compliance. |
| 100% Inspection by COR/ACOR. |
| See Enclosure 3. |
ENCLOSURE (1): CONTRACT DATA REQUIREMENTS LIST (CDRL) DATA QUALITY STANDARDS
| Description |
| Standard |
| AQL |
| Surveillance/ |
Method/Measure Incentives
| CDRL A001: Technical Report (System Documentation / Operating Manuals) |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
| CDRL A003: Acceptance Test Plan (FAT/SAT) |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
| CDRL A004: Repair Items/Procedures Report |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
| CDRL A007: Trip/Travel Report |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
| CDRL A00A: Diminishing Manufacturing Sources and Material Shortages (DMSMS) Management Plan |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
| CDRL A00D: Software Version Description (SVD) |
| Submission is IAW the DID cited in the CDRL. |
| 95% of required deliverable provided on time. No more than one report per year may be inaccurate or require a rewrite. |
| 100% Inspection by COR, ACOR, and/or GPL. |
| See Enclosure 2. |
Enclosure (1) Enclosure (2)
| Source Selection Information | 5 |
| See FAR 2.101 and 3.104 | CONTROLLED UNCLASSIFED INFORMATION |
Source Selection Information 7 See FAR 2.101 and 3.104 CONTROLLED UNCLASSIFED INFORMATION
ENCLOSURE (2): INCENTIVES
The following incentives shall apply to performance under this Contract.
| Assessment Period |
| Acceptable Performance Definition |
| How Measured |
| Incentives |
| Year 1 (FY 2027) |
| All measurement areas rated “Satisfactory” See below. |
| Midpoint of the assessment period (six month) evaluation using the CPARS format covering the previous six months. |
| (+) Meet the acceptable performance definition as a condition for further TO awards.* |
(-) Does not meet the acceptable performance definition as a condition for further TO awards.*
| Year 2 (FY 2028) |
| All measurement areas rated “Satisfactory” See below. |
| Midpoint of the assessment period (six month) evaluation using the CPARS format covering the previous six months. |
| (+) Meet the acceptable performance definition as a condition for further TO awards.* |
(-) Does not meet the acceptable performance definition as a condition for further TO awards.*
| Year 3 (FY 2029) |
| All measurement areas rated “Satisfactory” See below. |
| Midpoint of the assessment period (six month) evaluation using the CPARS format covering the previous six months. |
| (+) Meet the acceptable performance definition as a condition for further TO awards.* |
(-) Does not meet the acceptable performance definition as a condition for further TO awards.*
| Year 4 (FY 2030) |
| All measurement areas rated “Satisfactory” See below. |
| Midpoint of the assessment period (six month) evaluation using the CPARS format covering the previous six months. |
| (+) Meet the acceptable performance definition as a condition for further TO awards.* |
(-) Does not meet the acceptable performance definition as a condition for further TO awards.*
Year 5 (FY 2031)
| All measurement areas rated “Satisfactory” See below. |
| Midpoint of the assessment period (six month) evaluation using the CPARS format covering the previous six months. |
| (+) Meet the acceptable performance definition as a condition for further TO awards.* |
(-) Does not meet the acceptable performance definition as a condition for further TO awards.*
* The Government reserves the right not to award Option CLINs/TOs if the Contractor does not meet the acceptable performance standards, and/or meet all regulatory requirements.
All PWS and CDRL tasks, including sub-tasks, will be assessed focusing on the following.
Quality of Product or Service: Assess the Contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract execution, the integration of program management specialties, management of interfaces, and the management of a totally integrated effort of all program management concerns to meet cost, performance, and schedule objectives. Assess how successfully the Contractor meets program quality.
Schedule: Assess the Contractor’s adherence to the required delivery schedule by assessing the Contractor’s efforts during the assessment period that contribute to or affect the schedule variance. Also address significance of scheduled events (i.e., design reviews), discuss causes, and assess the effectiveness of Contractor corrective actions.
Cost Control: Assess the Contractor’s effectiveness in forecasting, managing, and controlling contract cost. Is the Contractor experiencing cost growth or under-run? If so, discuss the causes and contractor proposed solutions for the cost overruns. For contracts where task or contract sizing is based upon Contractor provided person hour estimates, the relationship of these estimates to ultimate cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility, through the efficient use of resources in each work effort will be assessed.
Business Relations: Assess the timeliness, completeness, and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s reasonable and cooperative behavior, effective business relations, and customer satisfaction.
Management: Assess the Contractor’s success with timely award and management of subcontracts. Discuss the extent to which the Contractor discharges its responsibility for integration and coordination of all activity needed to execute the Contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by the Contract; and communicates appropriate information to affected program elements in a timely manner. Assess the Contractor’s risk mitigation plans.
Utilization of SB: The Request for Proposal (RFP) and FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the SB Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for SB (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small Disadvantaged Businesses (which also includes ANCs and Indian Tribes), Women Owned SBs (WOSBs), HUBZone, Veteran Owned SBs (VOSBs), Service Disabled Veteran Owned SB (SDVOSB), and ANCs and Indian Tribes that are not Small Disadvantaged Businesses (SDBs) or SBs to participate in contract performance consistent with efficient performance of the Contract. Evaluation will focus on the metrics of actual SB utilization as compared to the Contract required targets and the Contractor’s submitted SB plan.
Other areas: Assess additional evaluation areas unique to the Contract or that cannot be captured elsewhere.
The evaluation ratings are as follows:
Exceptional Performance: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good Performance: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory Performance: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal Performance: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory Performance: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
ENCLOSURE (3): SURVEILLANCE ACTIVITY CHECKLIST (SAC)
Quarterly COR Surveillance:
The COR will perform a quarterly assessment of quality, schedule, cost control, business relations, management and other areas as applicable utilizing the CPARS evaluation rating definitions listed in Enclosure (2).
| Description |
| Surveillance Method/Measure |
| Dates |
| Quality Assessment |
| Schedule Assessment |
| Cost Control Assessment |
| Business Relations Assessment |
| Management Assessment |
| Utilization of SB Assessment |
| Other Areas Assessment |
| PWS 3.1.1 & 3.1.2: On-Site FSR/FE Technical Support & Spares Utilization |
| 100% inspection by COR |
| PWS 3.1.3: Scheduled Periodic Maintenance & Travel Task Consolidation |
| 100% inspection by COR |
| PWS 3.1.4 & 3.1.12: Maintenance Checkout Post-Delivery & 30-Day Defect Resolution |
| 100% inspection by COR |
| PWS 3.1.5 & 3.1.6: Laboratory Relocation, Setup & Operator/Maintainer Training |
| 100% inspection by COR |
| PWS 3.1.7 & 3.1.8: Technical Data Requests & 30-Day Advance Design Feasibility Assessments |
| 100% inspection by COR |
PWS 3.1.9: Configuration Management & Baseline Traceability (A2PATS/A2DSG)
PWS 3.1.10: Proactive DMSMS Monitoring & Obsolescence Reporting (DIMGMT81948B)
100% inspection by COR
| PWS 3.1.10: Proactive DMSMS Monitoring & Obsolescence Reporting (DIMGMT81948B) |
| 100% inspection by COR |
| PWS 3.1.11: Patch Management & Cybersecurity / RMF Compliance Maintenance |
| 100% inspection by COR |
| PWS 3.2.1: Helpdesk Support Availability & Same-Day/Next-Day Response Windows |
| 100% inspection by COR |
| PWS 3.2.2: Remote System Fault Diagnosis & 48-Hour Corrective Action Delivery |
| 100% inspection by COR |
| PWS 3.3.1 & 3.3.4: System Sustainment & Component Repairs (Major, Minor, Other) |
| 100% inspection by COR |
| PWS 3.3.2: Time-Sensitive Emergency Field Sustainment ( 72-Hour Arrival) |
| 100% inspection by COR |
| PWS 3.3.3: Repair Reporting (10-Day Repair Dispositions & Quarterly Status Reports) |
| 100% inspection by COR |
| PWS 3.4.1 – 3.4.4: Modernization, RF/Digital Generation Upgrades & Acceptance Testing |
| 100% inspection by COR |
| PWS 3.4.5 & 3.4.6: Software Modernization, OFP/SDL Tool Compatibility & Operating Manuals |
| 100% inspection by COR |
| PWS 3.5.1 – 3.5.3: Material Provisioning, Off-Site Shipping Traceability & Subcontract Consent |
| 100% inspection by COR |
| PWS 3.6.1 – 3.6.4: Travel Optimization, 1-Week Advance Authorizations & 5-Day Post-Travel Reports |
| 100% inspection by COR |
| PWS 5.1 & 5.3: Personnel Security (SECRET), CUI/COMSEC Handling, OPSEC & CAP Tracking |
| 100% inspection by COR |
Monthly Summary of Ratings:
| Quality | Schedule | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
| Cost Control | Business Relations | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
| Management | Other Areas | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
Enclosure (3) Enclosure (3)
Source Selection Information 10 See FAR 2.101 and 3.104 CONTROLLED UNCLASSIFED INFORMATION
Source Selection Information 9 See FAR 2.101 and 3.104 CONTROLLED UNCLASSIFED INFORMATION
ENCLOSURE (4): ANNUAL SURVEILLANCE SUMMARY
The COR will perform an assessment of overall contract performance utilizing the CPARS evaluation rating definitions listed in Enclosure (2). This assessment will be completed annually covering the previous 12 months.
| Description |
| Surveillance Method/Measure |
| Date Planned |
| Date Completed |
| Summary Rating/Results |
| Quality of Product or Service |
| Review of Quarterly Ratings |
| Schedule |
| Review of Quarterly Ratings |
| Cost Control |
| Review of Quarterly Ratings |
| Business Relations |
| Review of Quarterly Ratings |
| Management |
| Review of Quarterly Ratings |
| Utilization of SB |
| Review of Quarterly Ratings |
| Other Areas |
| Review of Quarterly Ratings |
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