QASP-Andaluz Store Front Signage.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

For: Advertising Services

Contract Number:

Contract Description: Andalucía store front Advertising Campaign Contractor’s name:

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

What will be monitored.

How monitoring will take place.

Who will conduct the monitoring.

How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.

This QASP is a “living document” and the Government may review and revise it on a regular basis.

However, the Government shall coordinate changes with the contractor. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned CO: Marshall Baca Organization or Agency: NMARNG USPFO

b. Government Point of Contact (POC) - The POC is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The POC shall keep a quality assurance file. The POC is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.

Assigned POC:

c. SFC Nelson/ NMARNG Recruiting and Retention BN

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as the contractor’s program manager for this contract.

a. Program Manager –

1. Task Order Objective:

The objective of the contract is to, using banner advertisements, target the recruiting demographic of 17-35 year old student-athletes. The advertisements will also target centers of influence for these students: coaches and parents/family.

Deliverable Performance

Standard Acceptable Quality Level

Method Used/ Frequency

Production and Installation of advertisements

PWS

High quality prints of advertisement designs.

Placement within 14 days of artwork approval Photographs/

Monthly

Advertisement space PWS

Designated areas of advertising for 6 continuous months

SURVEILLANCE: The government QA will evaluate the performance objectives through periodic inspections during each service month.

STANDARD: The contractor shall perform all work required in a satisfactory manner in accordance with the appropriate Performance Work Statement (PWS) paragraph. The QA shall not consider the services complete until all deficiencies have been corrected. A notice of violation is not permitted.

PROCEDURES: The government QA will inspect all performance objectives at least monthly to ensure contractor compliance with the appropriate paragraphs of the PWS, pending results of inspection while noting the date and time of inspection. If inspection indicates unacceptable performance, notify the contract manager or the contractor's Quality Control Inspector (QCI) of the deficiencies for correction. The Contractor shall be given seven days after notification to correct the unacceptable performance, or the QA may approve additional time if the QA considers additional time appropriate. If deficiencies are not corrected within the required time frame the QA should notify the Contracting Officer for action.

Signature – Contractor Program Manager

Signature – Contracting Officer’s Representative

Rating Description

Green Yes. Performance and technical specifications are being met at an Acceptable Quality Level (AQL).

Yellow

Yes. Performance and technical specifications are currently being met at the minimum AQL, but the following service/deliverable needs contractor attention:

(The Customer must identify what component of the deliverable and/or service requires attention.)

Red

No. Performance and technical specifications are not being met at AQL and the following service/deliverable needs immediate contractor resolution:

(The Customer must identify what component of the deliverable and/or service that is below the minimum AQL.)

Period of Performance: From ___________________to_________________

Approved by: Date:

(Task Order Point of Contact)

QUALITY ASSURANCE SURVEILLANCE PLAN WORKSHEET

Performance Rating

Deliverable/Service Quality Rating

Causative Factors Effect on Mission Action

Required/Date

Production and Installation of advertisements

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red

Advertisement space

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Red