About this file

This is a Quality Assurance Surveillance Plan (QASP) for residential treatment and substance use disorder services at VA Pacific Islands Health Care System. The QASP outlines performance metrics and standards for therapeutic and rehabilitative services provided to veterans.

The plan specifies four main performance requirements: 1) Development of treatment plans within 3 business days of veteran entry with 80% compliance rate, 2) Provision of structured group activities for 20 hours per week minimum at 80% compliance, covering substance treatment, mental health support, medical self-care, case management, spiritual support and familial connection, 3) Individual counseling for 1 hour per week minimum at 80% compliance, and 4) Regular communication with VA staff every 10 days and 5 days prior to discharge at 85% compliance. Additional requirements include submission of written discharge summaries within 3 days and notification of unplanned veteran absences within 3 days at 100% compliance. All metrics are monitored through STAR Staff reporting.

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Other files

File Type Posted
36C26125Q0176 0002 and Q and A.pdf PDF
PWS Updated 01.pdf PDF
36C26125Q0176 0001.pdf PDF
SAM Wage Determination 2015-5689 Rev No. 23 DLR 07222024.pdf PDF
RFQ 36C26125Q0176 PDF.pdf PDF

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Text version

Contract #: Review Period: Qtrs:

Contract Period of Performance: Reviewer: ______________

Contractor:

Quality Assurance Surveillance Plan (QASP)

RATING: #1 - Does not Meet #2- Meets #3- Exceeds

Task

Task Reference

Performance Indicator

Standard Acceptable Quality Level

Rating Surveillance method

2.2.3 Therapeutic and Rehabilitative Services

Treatment Plan

Contractor shall develop a treatment plan with input from the veteran, VA program designee and the contractor staff within 3 business days of veteran’s entering contracted services.

All veterans shall have a treatment plan developed within 3 business days with input from the veteran as demonstrated by their signature and date.

80% of the time

STAR Staff reporting

2.2.3.1 Therapeutic and Rehabilitative Services

Group Service

Contractor shall provide to referred veteran structured group activities per the individual treatment plan for 20 hours per week at minimum.

All veterans shall have documentation of participation in structured groups providing substance treatment, mental health support, medical self-care, case management, spiritual support and familial connection.

80% of the

2.7.3.2

Therapeutic and

Rehabilitative

Services

Individual

Counseling

Contractor shall provide individual counseling to referred veteran specific to the veteran’s treatment plan for 1 hour per week at minimum.

All veterans shall have documentation of participation of individual counseling.

80% of the time

4.3

VA

Coordination

Collaboration

Contractor shall communicate regularly with VA staff to ensure proper coordination of care, services and resources for the benefit of the veteran. Included a brief summary of veterans progress and current status at the time of discharge.

Contractor shall provide every 10 days at minimum periodic communication with the primary VA substance program staff and update the veteran’s progress and status.

Communication also shall occur no less than 5 days prior to discharge to assure housing and

85% of the

Comments, if any:

2.2.4.1

Absences

Communication shall also occur promptly in the event of an incident at the contractor site including if veteran is absent from services.

after care/IOP services at

VA. A written discharge summary submitted 3 days after discharge is required.

In the event of veteran’s unplanned absence from the program the assigned VA staff will be informed within 3 days.

100%

File details come from the government source that posted it. Updated .