QASP- Aircraft Fire Training Facility Structure Contract dated 26 Apr 2023_.docx
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| Updated-2023 RFQ Fire Trainer.pdf | ||
| Amendment Acknowledgment 0002-Fire Trainer.pdf | ||
| Amendment Acknowledgment 0001-Fire Trainer.pdf | ||
| Revised 2023 RFQ Fire Trainer.pdf | ||
| T.O. 35E1-2-13-1.pdf | ||
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QUALITY ASSURANCE SURVEILLANCE PLAN
FOR
20th CIVIL ENGINEER SQUADRON
AIRCRAFT FIRE TRAINING FACILITY STRUCTURE
26 April 2023
| _______________________________________ | _________________________________________ |
| Contracting Squadron Commander | Functional Commander |
| _______________________________________ | _________________________________________ |
| Contracting Officer | Director of Business Operations |
| _______________________________________ | _________________________________________ |
| Contract Specialist | Quality Assurance Program Coordinator |
| _______________________________________ | _________________________________________ |
| Contracting Officer’s Representative | Contracting Officer’s Representative |
Other: _________________________________ Other: _________________________________
“Quality Assurance Surveillance Plan (QASP)” is the document government personnel use to assess contractor performance (see FAR 46.401, DFARS 246.401, DFARS 237.172), formerly known as the Performance Plan. Quality Assurance Surveillance Plan may be made part of the solicitation but shall not be part of the resulting contract.
TABLE OF CONTENTS
Subject Page
1. Overview 3
2. Description of Work 4
3. Multi-Functional Team 4
4. Surveillance Methods 7
5. Documentation Requirements 9
6. Performance Requirements 9
Attachment 1, COR File Index 13
Attachment 2, Services Summary 14
Attachment 3, COR Inspection Report 16
Attachment 4, COR Past Performance Narrative Report 17
Attachment 5, Performance Assessment Report 18
Attachment 6, Monthly Surveillance Schedule 20
1.0 OVERVIEW
| 1.1 | Purpose. The purpose of this Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to ensure it receives the services under contract as identified in the performance objectives in the Performance Work Statement (PWS). This plan will focus on the level of performance required by the PWS, not the methodology or process. |
| 1.2 | Authority. Authority for issuance of this QASP is by Federal Acquisition Regulation (FAR) Part 46, Quality Assurance; Department of Defense FAR Supplement (DFARS) Subpart and PGI 201.602-2 , Contracting Officer Responsibilities; Air Force FAR Supplement (AFFARS) Mandatory Procedures (MP)5346.103, Contracting Office Responsibilities, The Quality Assurance Program; Department of Defense Instruction (DoDI) 5000.74, Defense Acquisition of Services; and organizational policy, which provide for inspection, acceptance and documentation of the service called for in the contract or order. |
1.3. Intent. The premise of commercial contracting is for the Contractor to assume responsibility for management and quality control actions in the work they produce to meet the terms of the contract. The Contractor is responsible for implementing and delivering performance outlined in a submitted Quality Control Plan (QCP), ensuring contractual requirements are met. The QASP establishes procedures on how the Government’s assessment/inspection process will be conducted. It provides for a continuous process; focusing on determining if the desired end results are met, versus evaluating if each individual task is performed and deducting when the contractor fails to meet the standard. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.
The QASP will provide the Contracting Officer’s Representative (COR) an effective surveillance method for each item listed in the PWS, specifically on the Services Summary (SS). This QASP is a “living document” and the Government may review and revise it on a regular basis to provide the desired mission support services within cost and on schedule. It is not part of the contract, which allows flexibility to increase or decrease the level of surveillance necessary based on contractor performance. Updates shall ensure the QASP remains a valid and useful document. Use of the QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.
2.0. DESCRIPTION OF SERVICES.
2.1. Program Overview. Inspection, Maintenance and Repair shall be performed by an experienced Aircraft fire training facility and structural contractor and shall comply with manufacturer’s recommendations and procedures, Air Force Technical Order (TO) 35E1-2-13-1 Operation and Maintenance Instructions for Aircraft Fire Training Facilities, 25 June 2013, NFPA and local, state and Federal OSHA guidelines as applicable to the work involved. Installation, testing and replacement of gas piping, gas utilization equipment or accessories, repair and servicing of equipment, shall be performed only by qualified personnel.
2.2. Description of Work. The contractor shall provide all supplies, materials, tools, equipment, and qualified labor necessary to inspect, test, and maintain the Aircraft Fire Training Facility (AFTF) & the Structural Fire Training Facility (SFTF) at Shaw Air Force Base, South Carolina in a manner that will ensure its serviceability and prevent deterioration in operational effectiveness. The contractor encouraged and expected to use innovative approaches to efficiently and effectively accomplish the PWS requirements in a timely manner, at reduced costs, and in a way, which fosters pride and ownership in the work performed.
2.3. Contract. The contract type is Firm Fixed-Price. Reimbursable items are included under separate line items.
3.0. MULTI-FUNCTIONAL TEAM (MFT)
3.1. MFT Key Members.
Contracting Officer, Mr. Ross Currie Contract Administrator, Mr. Kevin Harrington Quality Assurance Program Coordinator, Mr. Dillon Johnson Contracting Officer’s Representative, Mr. Thomas Harris Contracting Officer’s Representative, Mr. Mark McLaughlin
3.2. MFT Roles and Responsibilities. A MFT is established for each acquisition; together, the team members work to ensure success. The MFT is responsible for acquisition planning, development, and performance management for new and follow-on service contracts. The MFT shall support and its members shall perform:
3.2.1 Business/acquisition strategy that promotes best value decisions that will meet customer requirements and foster partnerships with industry
3.2.2 Market Research to ensure the most efficient and effective assessment methods, techniques, and best commercial practices
3.2.3 Requirement and solicitation development to include the appropriate evaluation criteria in accordance with the Quality Assurance Surveillance Plan
3.2.4 Source Selection which ensures best value selection based on requirements
3.2.5 Contract Performance Management, to include collection of past performance information for input to the Contractor Performance Assessment Reporting System (CPARS).
3.2.6 Provide support to leadership, as required, through performance metrics, data, or briefings to ensure dissemination of acquisition information
3.2.7 Provide reports for early warnings of significant variances in cost, schedule or performance
3.2.8 Budget adequate funds within approved funding baselines
3.2.9 Manage risk to ensure mission performance is within cost and schedule constraints
3.2.10 Develop, implement and manage milestones to ensure the acquisition supports mission requirements
3.2.11 Identify opportunities to improve performance throughout the life of the acquisition and recommend changes
3.3 MFT. The membership will be individuals holding the positions listed herein. When the individuals leave these positions, due to PCS, retirements, etc., their replacement will assume the same responsibilities throughout the acquisition life cycle for this requirement. The working group members within the MFT are annotated below with an asterisk (*) beside the position. The MFT may be comprised of the following positions:
Functional Commander/Functional Director, COR Supervisor Contracting Squadron Commander
* Contracting Officer
* Quality Assurance Program Coordinator
* Contract Specialist or Contract Administrator
* Contracting Officer’s Representative in the functional area Environmental, Legal, Manpower, Finance, and Safety (Optional – These members may be called to help research or provide guidance on an issue that arises during the acquisition process.)
Contractor (Member after award of contract)
3.3.1 Functional Commander/Functional Director/COR Supervisor (COR Management): The Functional Commander/Functional Director (FC/FD) as the Functional Service Manager (FSM), will be responsible to assign competent and capable functional experts to the Multi-functional Team who will be available full time or as warranted by the procurement cycle. They will approve the Quality Assurance Surveillance Plan (QASP). The COR Management will nominate, as a minimum, a primary and an alternate COR and notify the CO of any changes. COR Management will review contractor performance documentation, prepared by the COR on a regular basis to ensure performance is compatible with contract and mission objectives. The FC/FD/FSM identifies mission essential services and develops the necessary documents to identify services determined to be essential for performance during crisis according to DODI 1100.2 and DFARS subpart 237.76. The FC/FD as a requirement’s owner provides information to the Services Designated Official (SDO) responsible for annual execution reviews to assess progress of the acquisition against approved cost, schedule, and performance metrics to include a review of any risk mitigation actions.
3.3.2 Contracting Squadron Commander and/or Director of Business Operations (DBO):
The Contracting Squadron Commander and DBO, serve as the Installation Business Advisors to senior leadership. They ensure services are being obtained at the most cost effective and efficient means and in accordance with Air Force policy and monitor the progress of the MFT.
3.3.3 Contracting Officer (CO): The CO is the only Government agent with the authority to direct the contractor in the performance of their duties under the contract, and to make interpretations of, and changes to, the contract. The CO chairs the Acquisition Strategy Planning meeting, as required, to form milestones for the acquisition process jointly with the Functional Commander. The CO participates in MFT meetings to ensure acquisition processes, i.e. minutes are taken, a written record is maintained, milestones adhered, market research, gathering past performance, source selection, solicitation, evaluation, and award actions, are aggressively performed. The CO is responsible to designate a Contracting Officer’s Representatives (COR) and inform the contractor of the names, duties and limitations of authority for all assigned COR.
3.3.4 Quality Assurance Program Coordinator (QAPC): Develops, manages and implements the Shaw AFB Quality Assurance Program; supports the Multi-Functional Team in the development of contract quality assurance requirements, specifically ensuring requirements are clearly stated and enforceable; aids in development of the Services Summary, PWS, QASP and provides training to all CORs and COR Management (e.g. COR Supervisor, FC/FD) that interact with this contract as needed, in accordance with MP5301.602-2(d) and any MAJCOM/DRU procedures.
| a. | Assist the MFT during market research efforts in determining commercial quality assurance practices. |
| b. | Assist the CO in providing annual refresher training to primary and alternate COR in accordance with MP5301.602-2(d) and Department of Defense Instruction (DoDI) 5000.72 DoD Standard for Contracting Officer’s Representative (COR) Certification. Maintains the organization’s COR management system database – PIEE Tool. |
| c. | CPARS Focal Point responsible to register users to report data |
3.3.5 Contract Specialists/Administrators (CS) (CA): The focal point for issues regarding the contract; prepares and processes modifications to the contract; assists the CO in ensuring contractor performance meets contract standards. They ensure minutes are taken and maintain a written record of all MFT meetings to include action items and milestones. The CA will perform COR assessments on a periodic basis as determined by the CO. If deficiencies are discovered in the COR surveillance procedures, the CO will notify the COR Management to provide any assistance upon request, such as additional COR training.
3.3.6 Contracting Officer’s Representative (COR): Responsible for monitoring, assessing, recording, and reporting on contractor compliance with the terms and conditions of the contract. These individuals will have primary responsibility for completing quality assurance monitoring forms which will be used to document the inspection and evaluation of the contractor’s performance. The COR will maintain surveillance documentation, notify the CO of any significant performance deficiencies and recommend improvements to the QASP and PWS throughout the life of the acquisition.
| a. | Participate in the Acquisition Strategy Planning; and participate in MFT meetings |
| b. | Assess the contractor’s performance against the standards in the PWS and manage the performance in accordance with the Quality Assurance Surveillance Plan |
| c. | Certify acceptance of contractor services |
| d. | Meet the minimum training requirements for COR designation as specified in DoDI 5000.72 DoD Standard for Contracting Officer’s Representative (COR) Certification” |
| e. | Annually to file the Confidential Financial Disclosure Report, OGE 450. A COR is designated as a filer pursuant to the definition of "Confidential Filer" as set out in 5 CFR 2634.904. The purpose of this report is to assist in avoiding conflicts between official duties and private financial interests or affiliations. |
| f. | Human Trafficking: The COR will monitor contractor’s performance regarding trafficking in persons such that noncompliance with FAR 52.222-50, Combating Trafficking in Persons (CTIP), is brought to the immediate attention of the Contracting Officer and the DoD Inspector General, http://www.dodig.mil/hotline or 1-800-424-9098. Department of State’s Office to Monitor and Combat Trafficking in Person is initial. COR’s shall stay aware of the requirements of FAR Clause 52.222-50 (c), (d), and (f) (Combating and Trafficking in Persons) in reporting suspected violations. |
3.3.7 Contractor: The contractor will become a member of the MFT after the contract is awarded. The Contractor will ensure that a Government acceptable quality control system is provided and maintained. The contractor is required to provide all services identified in the PWS not just those identified in the SS. Provide innovative ideas that promote best value business decisions on this service contract to meet customer requirements. Recommend changes to the contract that will provide more effective operations or eliminate unnecessary costs.
4.0. SURVEILLANCE METHODS.
4.1. Purpose. This section details the method to be used in verifying compliance with the contract requirements. The key elements of this process are the contractor's quality control plan and Government identified performance thresholds. The performance thresholds will dictate the minimum surveillance requirements the Government must accomplish. COR documentation of contractor performance should be accomplished as the observation is completed, thus preventing loss of information. All documentation generated in the performance of this plan will be "For Official Use Only".
4.1.1. The COR shall develop a surveillance schedule. A locally devised form similar to Attachment 6, Monthly Surveillance Schedule will be implemented. The schedule shall be completed and uploaded into Procurement Integrated Enterprise Environment (PIEE) tool no later than the last duty day before the surveillance period begins. Copies of the surveillance schedule shall be provided to the COR Management and the Contracting Officer, before the start of the surveillance period. Surveillance schedules, when completed, shall be marked “For Official Use Only,”
4.2. Surveillance Approach. The surveillance approach is to gain confidence in the contractor's way of doing business and then adjusting the level of insight to a point that maintains that confidence. With this approach, the surveillance method may not be one that stays the same throughout the duration of the contract. It is the responsibility of the COR Management and COR to review the critical requirements to assess their applicability and recommend the addition or subtraction of requirements as conditions warrant.
4.2.1 Periodic Surveillance: Periodic surveillances will be conducted throughout the month to assure quality control performance measures continue. The COR has discretion to increase or decrease the frequency of scheduled inspections, a reduction in the frequency of surveillances does not alleviate the Contractor from meeting standards set forth in this PWS. The COR will evaluate and document the contractor’s performance using the Attachment 5 Performance Assessment Report or locally developed inspection checklist. Any defect noted during an inspection or surveillance shall be recorded.
a. Failing to meet the performance threshold for any of these performance objectives in any one month period shall result in a warning or a letter of concern from the CO.
b. Failing to meet the performance threshold of these performance objectives, in any combination for any two or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-Functional Team.
4.2.2 Periodic Inspection: Periodically, the COR will visually inspect the contractor’s performance of required tasks according to an established surveillance schedule. This method applies to small quantity, but highly important services. It may be used where there are written deliverables and stringent requirements such as tasks required by law, safety, or security. The COR will use the Procurement Integrated Enterprise Environment (PIEE) System or locally developed checklist to document the results of the inspection.
a. For critical risk tasks, any deficiency will be documented and the Contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. Any unsatisfactory inspection identified but re-performed in an acceptable manner shall still be counted as an unsatisfactory inspection for trending purposes.
b. Receipt of one or more unsatisfactory 100% surveillances within a 12 month period may result in unsatisfactory past performance documentation. Continued receipt of unsatisfactory 100% surveillances during the contract period shall constitute a negative trend and the CO may take any appropriate action.
4.3. Surveillance Folder. All contract surveillance documents shall be maintained in the DoD PIEE Tool. A surveillance folder will be maintained by the COR assigned for a performance contract. The folder will be maintained in a computer database provided there is adequate back up of the data to preclude accidental loss. The folder will be labeled with “For Official Use Only/Source Selection Information -- See FAR 2.101 & 3.104.” Monthly status and delinquencies will be tracked and managed within the PIEE Tool by contracting personnel and requiring activities.
5.0. DOCUMENTATION REQUIREMENTS.
5.1 General. Documentation is required to record, evaluate, and report contractor's performance. This documentation provides the CO with contractor status as it applies to the performance criteria. Every effort should be made to make this report to the CO as accurate as possible. The COR are required to maintain accurate records of the contractor's performance and keep the COR Management informed of all data pertaining to contractor status.
5.1.1 Activity Log. An instrument used by the COR to supplement the inspection records and to provide a complete picture of the contractor's performance. Types of information that may be included are; details of inspections, conversations of meetings with the contractor, notes and comments that may be of value at some later date. File in PIEE Tool under tabs, COR Trip Reports, COR Correspondence Reports, and Miscellaneous Documents.
5.1.2 Inspection Report. The COR is required to provide a summarized report to the COR Management detailing the results of critical requirement verifications and reporting all discrepancies associated with the performance thresholds on the SS. This includes deficiencies identified by the contractor. File in PIEE under tab COR Status Reports.
5.1.3 Certification of Services. Certification of services is performed by the COR via Wide Area Work Flow (WAWF) system. At the end of each billing period, contractor inputs invoice information in WAWF. The system, automatically notifies the appropriate COR of pending invoice, via email. COR accesses WAWF and verifies accuracy of contractor’s data. If data is correct, COR certifies invoice and payment is conducted by Defense Finance Accounting System (DFAS). If COR encounters errors in contractor’s invoice, COR consults with on site manager to mutually rectify data. If contractor disagrees with COR, issue is forwarded to the CO for resolution. Proper and timely submission of monthly invoicing is the sole responsibility of the contractor.
5.1.4 Procurement Integrated Enterprise Environment (PIEE) Tool. This system is used to nominate, appoint, track, and revoke an individual as a COR against a DoD contract. This system provides a web based portal via the WAWF tool within PEII for all relevant COR actions. The COR shall register and input a monthly report similar to Attachment 3, PIEE Inspection Report, use a locally developed monthly summary of inspections or use the PIEE Smartform. The COR Supervisor is also required to register acknowledging the nomination of the COR. See policy letter 10 Feb 14 at http://www.acq.osd.mil/dpap/policy/policyvault/USA001548-13-DPAP.pdf
6. PERFORMANCE REQUIREMENTS.
6.1. Services Summary. The Attachment 2, Services Summary captures the service requirements that can be measured and are important to the overall operational requirements. The SS includes Performance Objectives that describe the desired end result or outcome the contractor shall achieve. The Performance Thresholds state the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The PWS paragraphs reference the details of the Performance Objective in the PWS. NOTE: The Performance Objective is merely a reference point for Government personnel and does not relieve the contractor of any contractual requirements. The QASP adds a column to the SS; Method of Surveillance. One or more of the methods in Surveillance Approach will be referenced in this section.
6.2. Contractor Performance Assessment Report System (CPARS). (Threshold requirement – Mandatory if total contract value exceeds $1M) Past performance information is one of the tools used to communicate contractor strengths and weaknesses to source selection officials on future contracts. The COR will be registered as an Assessing Official Representative (AOR) in CPARS to complete an annual narrative summary of contractor past performance. Information in CPARS represents the contractor’s performance appraisal; therefore evaluation rating and narrative information to support the rating should accurately depict and correspond to the contractor’s performance. The data will be input by the COR/AOR into the CPAR system, within thirty days after each performance period ends. The COR/AOR will forward the CPAR assessment electronically to the CO who will review, add comments and forward to the contractor. The contractor has 30 days to concur, non-concur and/or make comments. If the Contractor does not concur with the ratings the COR/AOR will be asked to review the comments and make the decision to modify ratings if warranted. All questions, to include user identification (userid) and password issues, will be addressed to the CPARS focal point located at 20 CONS. CPARS information is available at https://www.cpars.gov The CPAR includes four Evaluation Areas to rate the contractor's performance - Quality, Schedule, Cost Control, and Management/Business Relations, and Regulatory Compliance.
6.2.1 Quality of Product or Service. Assess the contractor’s conformance to contract requirements, specifications and standards of good workmanship (e. g., commonly accepted technical, professional, environmental, or safety health standards).
6.2.2 Schedule. Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedule or administrative requirements (e. g., efforts that contribute to or effect the schedule variance).
6.2.3 Cost Control. Assess the contractor’s effectiveness in forecasting, managing, and controlling contract/order cost. To include the contractor effort to keep within the total estimated cost, received the best value on cost reimbursement items, was innovative that resulted in cost savings, billings were current, accurate and complete, and the contractor’s budgetary internal controls were adequate. (Not required for fixed price line items)
| 6.2.4 | Management. Assess the integration and coordination of all activity needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior, customer satisfaction, timely award and management of subcontracts. Include as applicable: |
| a. | Is the contractor oriented toward the customer? |
| b. | Is interaction between the contractor and the Government satisfactory or does it need improvement? |
| c. | Include the adequacy of the contractor’s accounting, billing, and estimating systems and the contractor’s management of Government Property (GFP) if a substantial amount of GFP has been provided to the contractor under the contract/order. |
| d. | Address the timeliness of awards to subcontractors and management of subcontractors, including subcontract costs. Consider efforts taken to ensure early identification of subcontract problems and the timely application of corporate resources to preclude subcontract problems from impacting overall prime contractor performance. |
| e. | Assess the prime contractor’s effort devoted to managing subcontracts and whether subcontractors were an integral part of the contractor’s team. |
| 6.2.4.1 | Management of Key Personnel. (When Key Personnel clause included in contract) Assess the contractor’s performance in selecting, retaining, supporting and replacing, when necessary, key personnel. For example: |
| a. | How well did the contractor match the qualifications of the key position, as described in the contract/order, with the person who filled the key position? |
| b. | Did the contractor support key personnel so they were able to work effectively? |
| c. | If a key person did not perform well, what action was taken by the contractor to correct this? |
| d. | If a replacement of a key person was necessary, did the replacement meet or exceed the qualifications of the position as described in the contract/order schedule? |
6.2.5 Regulatory Compliance. Assess compliance with all terms and conditions in the contract/order relating to applicable regulations and codes. Consider aspects of performance such as compliance with financial, environmental, safety, and labor regulations as well as any other reporting requirements in the contract.
6.3. Evaluation Ratings. The performance ratings used are described by one of the following five adjectives: Exceptional, Very Good, Satisfactory, Marginal and Unsatisfactory. The COR/AOR will rate each of the above evaluation areas using these ratings. Each rating will be supported with a written narrative summary. The COR Past Performance Narrative Report (Attachment 4) will be submitted to the CO on a quarterly basis. CPARS information shall not be posted to the PIEE. The criteria for each rating are reflected below:
| a. | Exceptional. Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| b. | Very Good. Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| c. | Satisfactory. Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| d. | Marginal. Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| e. | Unsatisfactory. Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
6.4. The System for Award Management (SAM) at SAM.gov. The DoD is required to submit to Congress an annual Inventory of Contracts for Services (ICS) performed during the prior fiscal year. SAM.gov is a U.S. Government web site designed to collect information on funding source, contracting vehicle, organization supported, mission and function performed, and labor hours and costs for contracted efforts. The SAM support functions can be reached at SAM.gov. It is the Contractor’s responsibility to begin the process of entering data by registering in SAM.gov, creating an account, and entering contract data. The COR can also initiate and claim the contract, view/edit the contract type, form of contract action, National Defense Authorization Act (NDAA) elements and Fund Cite Data. The COR determines Personnel Accounting Symbol (PAS) Code, obtained through the AFPC website, Commander’s Support Staff (CSS) or Other Activity within the Unit Responsible for Personnel Services. This code is for the type of work a Government employee would be doing IF NOT for the contractor. This is NOT the same as your DoDAAC which is FA4803. The COR provides the contractor with the Product Service Code (PSC), which is required under the location data tab. Contracting Officer with assistance from the CORs shall respond to the annual Health of Services data call to verify invoiced dollar amount, location data, and that the contractor has entered direct labor hours/cost data accurately.
Attachment 1 Contracting Officer’s Representative File Index
| Tab 1 | COR Designation Letters, and Training Certificates for DAU CLC106, Ethics, Trafficking in Persons, COR classroom, Contract Specific Training, Refresher Training, OPSEC Training, Human Trafficking and CPARS Overview |
| A. COR training certificates | |
| B. Alternate COR training certificates | |
| C. Designation of COR by Contracting Officer Letter. |
| Tab 2 | Contract Documents |
| A. Contract with all Modifications (chronological order) | |
| B. Performance Work Statement (PWS) | |
| C. Quality Assurance Surveillance Plan (QASP) | |
| D. Contractor’s Quality Control Plan (QCP) |
| Tab 3 | Surveillance Documentation |
| A. Minutes of Performance Meetings | |
| B. Contractor Performance Assessment Reports (CUI. Do not upload to PIEE) |
| Tab 4 | Inspection Paperwork | |
| A. Surveillance (Includes the COR’s Activity Log, COR Inspection Schedule and | documented Surveillance Inspection Paperwork.) | |
| B. Government-Furnished Equipment Inventory Review |
| Tab 5 | Unacceptable Performance Documentation |
| A. Corrective Action Reports with all supporting documentation | |
| B. Cure Notice/Show Cause and supporting documentation | |
| C. Customer Feedback/Complaint Record /Comment Card Record |
| Tab 6 | Final Acceptance and Funding Issues |
| A. Acceptance Documents | |
| B. AF Form 9, Funding Requests |
Aircraft Fire Training Facility Structure QASP
2. SERVICE DELIVERY SUMMARY.
| Performance Objective |
| PWS Para |
| Performance Threshold |
| Method of Surveillance |
| SS-1 Provide/complete annual inspection/maintenance on the Structural Fire Training Facility (SFTF). Contractor shall furnish inspection report with any discrepancies found. |
| 1.1-1.1.2. |
1.5, 1.7
| No less than 100% |
| Periodic Surveillance |
| SS-2 Provide/complete annual inspection/maintenance on the Structural Fire Training Facility (SFTF). Contractor shall furnish inspection report with any discrepancies found. |
| 1.2-1.2.3, 1.7 |
| 100% |
| Periodic Surveillance |
| SS-3 Provide an in depth 5-year inspection IAW NFPA 1402, 1403 on the Structural Fire Training Facility. Provide Government with inspection certification and a list of any discrepancies found. |
| 1.2.1, 1.5, 1.7 |
| No less than 100% |
| Periodic Surveillance |
| SS-4 Contractor shall have the ability to make on site repairs during inspection timeframe as agreed upon by the government |
| 1.3 |
| No less than 90% |
| Periodic Surveillance |
| SS-5 Contractor shall provide service calls for equipment failure/malfunction in timely manner not to exceed 6 days on site. |
| 1.6. |
| No less than 90% |
| Periodic Surveillance |
| SS-6 Response Time. Response to propane leaks and liner maintenance are timely. |
| 1.2 |
| No less than 90% |
| Periodic Surveillance |
SS-7 Environmental Controls.
Contractor shall comply with all Federal, State, and local environmental requirements
| 1.4. & 1.7 |
| 100% |
| Periodic Surveillance |
| SS-8 Safety. Contractor shall take appropriate measures to protect personnel, property, and materials from chemical, electrical, and other mishaps. |
| 1.9 |
| 100% |
| Periodic Surveillance |
Attachment 3
COR Inspection Report
Date: ___________________
COR: ___________________________
Contractor: ________________________________ Contract Number: ___________________
COR: ___________________________
The number of surveillances completed
The contractor has met all the requirements of the contract.
The contractor has not met all the requirements of the contract. These are summarized in this report and are supported by the COR periodic inspection checklists and customer complaints attached to this report.
Summary of Discrepancies and/or Exceptional performance (include SS# or PWS paragraph inspected:
Attachment 4
COR Past Performance Narrative Report
Quarterly Report _________________
COR: ________________________________________________________________________
Contractor: ___________________________________________________________________
Contract Number: ______________________________________________________________ This report is forwarded to the contracting administrator to summarize the contractor’s past performance over the past quarter that covers________. I have reviewed the past three months monthly reports from the past performance meetings to arrive at the following comments for the assessment elements that will be included in the Annual Past Performance Assessment Report.
(1) Quality of Service. (Rating: ________) Assess the contractor’s conformance to contract requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, safety, or health standards).
(2) Schedule. (Rating: ________) Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedule, and administrative requirements (e.g., efforts that contribute to or effect the schedule variance).
(3) Cost Control. (Rating: ________) Assess the contractor’s performance in helping the Government save money by improving processes, submitting value engineering change proposals and seeking the best value on cost reimbursement items.
(4) Business Relations. (Ratings: ________) Assess the integration and coordination of all activity needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior, and customer satisfaction
(5) Management of Key Personnel. (Rating: ________) Assess the contractor’s performance in selecting, retaining, supporting and replacing, when necessary, key personnel.
(6) Utilization of Small Business. (Rating: ________) Assess the contractor’s compliance with the Small Business Subcontracting Program.
(7) Regulatory Compliance. (Rating: ________) Assess compliance with all terms and conditions in the contract/order relating to applicable regulations and codes.
PERFORMANCE ASSESSMENT REPORT (PAR) ATTACHMENT 5
(If more space is needed, use reverse and identify by number)
| 1. CONTRACT/TASK ORDER NUMBER |
| 2. CONTRACTOR |
| 3. TYPE OF SERVICES |
| 4. CONTRACTING OFFICER’S REPRESENTATIVE (COR) SIGNATURE AND DATE |
| 5. COR PHONE |
| 6. SUSPENSE DATE |
I. PERFORMANCE
7.___DEFICIENCY (CHECK ALL THAT APPLY)
___NEW
___REPEAT
___NO DEFICIENCY NOTED
8. SERVICES SUMMARY or SOW PARAGRAPH REVIEWED
| 9. BRIEF DESCRIPTION OF DEFICIENCY (IF DEFICIENCY ITEM WAS CHECKED) |
| 10. DETAILED PERFORMANCE ASSESSMENT |
II. CONTRACTOR VALIDATION
| 11. CONTRACTOR REPRESENTATIVE___CONCUR___NON-CONCUR |
| 12. CORRECTIVE ACTION ESTIMATED COMPLETION DATE |
13. CONTRACTOR REPRESENTATIVE CORRECTIVE ACTION AND PREVENTION OF RECURRENCE OR REASON FOR NON- CONCURRENCE OF COR CITED DEFICIENCY
III. ACTION CORRECTED
14.___CONCUR ____ NON-CONCUR COR SIGNATURE AND DATE
15. COR REMARKS (REQUIRED)
16. CONTRACTOR REPRESENTATIVE REMARKS
Performance Assessment Report Instructions
IAW AFI 63-138 para 6.8.2.3.1 COR documents each scheduled inspection on a locally devised COR surveillance form. After completing surveillance, CORs request a contractor representative to initial the completed form in order to ensure the contractor is aware the surveillance took place and was made aware of any noted defects in the surveilled service
Block 1. Contracting Officer’s Representative (COR) enters contract or task order number.
Block 2. COR enters contractor name.
Block 3. COR enters type of services. Block 4. COR signs and dates.
Block 5. COR enters telephone number.
Block 6. COR assigns suspense date for the Contractor Representative to validate if a deficiency box was checked in Block 7.
Part I. Contractor Performance
Block 7. COR checks all boxes that apply.
Block 8. COR enters Services Summary or Statement of Work (SOW) paragraph item reviewed.
Block 9. COR enters brief description of deficiency and tracking number if the deficiency box was checked in Block 7. As necessary attach additional documentation Block 10. COR enters a detailed performance assessment if the deficiency box in Block 7 was not checked. Parts II and III will be used only if a deficiency was documented in Part I.
Part II. Contractor Validation
Block 11. Contractor Representative checks one box in response to COR cited deficiency. If Concurrence is indicated, Contractor Representative continues to Block 12. If Non-Concurrence is indicated, continue to Block 13 and state reason(s) for Non-Concurrence with COR cited deficiency and return PAR to COR.
Block 12. Contractor Representative enters Estimated Completion Date of Corrective Action and continues to Block 13. Block 13. Contractor Representative details Corrective Action and the Action Taken to Prevent Recurrence or Reason for Non-Concurrence of COR cited deficiency. Part III. Deficiency Corrected Block 14. COR checks appropriate block, signs, and dates.
Block 15. (Required Entry) COR remarks regarding the Corrective Action and the Action Taken to Prevent Recurrence. If Non-Concur were checked, this block should be very detailed to explain why.
Block 16. Contractor Representative enters remarks if further discussion is needed about COR concurrence with Contractor’s Corrective Action and Action Taken to Prevent Recurrence
Continuation Sheet. A Continuation Sheet is to be used to expand on any information that will not fit in the applicable numbered block.
ATTACHMENT 6
Monthly Surveillance Schedule
Surveillance Schedule
“FOR OFFICIAL USE ONLY”
| Contract #: |
| Contractor: |
Primary COR:
Signature: Thomas Harris Surveillance Period:
Alternate COR:
Signature: Mark McLaughlin Date Submitted:
| PWS Services Summary Reference # and date |
| Upload Coordinated Schedule in the PIEE Tool |
| SS# |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| 9 |
| 10 |
| 11 |
| 12 |
| 13 |
| 14 |
| 15 |
| 16 |
| 17 |
| 18 |
| 19 |
| 20 |
| 21 |
| 22 |
| 23 |
| 24 |
| 25 |
| 26 |
| 27 |
| 28 |
| 29 |
| 30 |
| 31 |
SS1
SS2
SS3
SS4
SS5
SS6
SS7
SS8
SS9
In accordance with AFI 63-138 Paragraph
2.9.1. The PM and FSM will:
2.9.1.4. Review, approve, and sign surveillance schedules prior to upcoming surveillance periods.
2.11.1. The C-COR will:
2.11.1.3. Develop and publish a surveillance schedule of COR surveillance activities (label as For Official Use Only). Submit to PM/FSM and CO for review prior to the commencement of the surveillance period.
6.8.2.1.1. Prior to executing a monthly/quarterly surveillance schedule, CORs coordinate the schedule through the PM/FSM and CO NLT than the duty day before the schedule surveillance period begins. Document the PM/FSM and CO coordination.
File details come from the government source that posted it. Updated .