QA Change Order Notice V.25.1 6.17.26.pdf

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Attached to
Renewal and Change Order Notice: CS Automation and Innovation for Modernization Quality Assurance
Solicitation number
27-478HFS-CHSUP-B-52969
Issued by
Illinois

About this file

This QA Change Order Notice pertains to the Illinois state contract for CS Automation and Innovation for Modernization Quality Assurance services. The vendor shall continue providing Quality Improvement and Utilization Management services under Renewal 1 of 5 available renewals. The contract represents a continuation of existing services with a modification to the original contract terms due to a reduction in the overall contract amount. The change order notice provides detailed documentation of the service scope adjustments and financial modifications resulting from this reduction.

The change order reflects a downward adjustment to the original contract value while maintaining the vendor's obligation to deliver Quality Improvement and Utilization Management services throughout the renewal period. The notice specifies the revised contract parameters and pricing adjustments necessitated by the reduction in funding. Additional details regarding the specific service modifications, revised pricing terms, and implementation timeline are contained within the attached change order documentation accompanying this notice.

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HFS B52969 CSG notice-of-award.pdf PDF

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Change Order Notice Chief Procurement Office for General Services Change Order Notice V.25.1 Page of Notice of renegotiated contracts and change orders that increase the cost of a contract by more than $25,000 or the time of completion by a total of 180 days or more shall be posted on the Bulletin/BidBuy for 14 days.

This Change Order Notice provides detail as to why the change order is needed and, pursuant to Section 33E-9 of the Criminal Code, that the circumstances said to necessitate the change in performance were not reasonably foreseeable at the time the contract was signed or the change is germane to the original contract as signed. Change orders are defined by Section 1-15.12 of the Procurement Code and Section 1.2067 of the CPO-GS' Administrative Rules.

Detailed explanation for this change order:

11.0.0.20130303.1.892433.887364

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DropDownList1: HFS - Health and Family Services
ProcurementTitle: CS Automation and Innovation for Modernization Quality Assurance
BBREFNO.: 27-478HFS-CHSUP-B-52969
thedetails: CSG Government Solutions, Inc. (CSG) was awarded a contract for Quality Assurance (QA) Services for the Illinois Department of Healthcare and Family Services (HFS) Child Support Services (CSS), Child Support Automation and Innovation for Modernization (CS AIM) Project on 8/9/2021 with an initial term of five (5) years. As the CS AIM project has been without an Independent Verification & Validation (IV&V) Vendor for over two years, the Office of Child Support Enforcement (OCSE) has required CSS to maintain the QA Vendor to provide on-going quality assurance services. However, continued QA services are necessary as the CS AIM project enters the Pilot Phase and prepares for the statewide implementation of EPIC in October 2026 and are vastly different than when the project began in 2021. The QA Contract has moved from planning, design and development phases to maintenance and operations phases. The Agency has determined the Consultant Type (staff) and estimated annual hours necessary to complete continued QA services has changed, resulting in a reduction of overall hours and costs associated with the one (1) year renewal of the Contract. The reduction in consultant type and estimated annual hours result in a decrease in the estimated annual contract cost of $826,400.00 for 7/1/2026-6/30/2027.
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