Q___A_RFI_243_-_SDU.pdf

RFI # 243 - DCSS California State Disbursement Unit (SDU) Questions and Answers

Line No. Contractor Questions RFI Section DCSS Response

If this RFI greenlights a competitive solicitation for these services, what would the anticipated procurement timeline look like?

The purpose of the RFI is to perform market research by soliciting information from qualifying vendors to assist the State in determining what is currently available in the marketplace for the services described herein. This RFI is solely for information gathering and planning purposes and will not result in a solicitation.

The RFI document states that the incumbent contract from 2019 is currently set to expire in August, 2026, meaning the contract has currently utilized one of its two 2-year extension options. I was unable to locate the extension document in the state contract database; If possible, could you please provide the contract extension document for the incumbent vendor?

Page 5 A Public Records Request (PRA) should be submitted to obtain copies of the contract amendment. PRA requests can be made at dcsspcbpra@dcss.ca.gov

May vendors utilize their own response template as long as we include and follow the content provided in DCSS’s RFI 243 Attachment A – Vendor Profile, Attachment B – Experience/Qualifications, and Attachment C – Questionnaire?

Section C.1, C.3, We request that all vendors utilize the provided DCSS templates—Attachment A: Vendor Profile, Attachment B:

Experience/Qualifications, and Attachment C: Questionnaire—to ensure consistency and ease of review. Following the specified format helps us evaluate all responses efficiently and fairly. We appreciate your understanding and cooperation.

Is DCSS wanting vendors to provide their responses directly into the multi-page “DCSS_RFI_243_A_B_C_Attachments” document that was included with the RFI?

Section C.1, C.3, Yes.

Please provide the last two years of transaction volumes for receipts and disbursements by payment type and customer service call volumes, if available. This information will help the Vendor understand the overall project scope to provide its Voluntary Cost Information.

Section I.C.4, page

RFI language: 1. Responses to this RFI must be submitted via e-mail, preferably in the native file format of Microsoft Word, to the State’s contact listed in Section D, Contact Information, and must include the following information in the email subject line: DCSS RFI 243.

Please advise if there is a file size limit for submission.

Page 4 The attachment size limit for files is 25 MB. Vendors can submit their response in multiple emails.

RFI # 243 - DCSS California State Disbursement Unit (SDU) Questions and Answers

RFI language: Vendors are advised that all documents submitted in response to this RFI will become the property of the State of California and will be regarded as public records under the California Public Records Act (CPRA) pursuant to Government Code Section 6250 et seq. and subject to review by the public.

Does the State plan to release any documentation or video/audio recordings from the vendor demonstrations associated with this RFI?

Page 6 The State does not intend to record the vendor demonstrations or release any documentation submitted for this RFI. However, the State will comply with requests made according to the California Public Records Act.