PWS Work Data Center Design Training Certification.pdf

Performance Work Statement for

Data Center Design Training Course and Certification Training

1.0. Description of Services. The contractor will provide a comprehensive, in-person data center design training course and certification program on-site at Davis-Monthan AFB (DMAFB), Azin support of the 355th Civil Engineer Squadron (355 CES). The training must equip 355 CES personnel with the knowledge and skills necessary to design, implement, and manage modern data center infrastructure effectively.

2.0. Scope of Work. The contractor will provide all necessary resources, including certified instructors, training materials, and equipment, to deliver a customized data center design training program covering the following areas:

a. Data Center Fundamentals:

• Introduction to data centers and their importance

• Types of data centers and their applications

• Key industry standards and best practices (e.g., TIA-942, ASHRAE)

b. Data Center Infrastructure Design:

• Physical Infrastructure (building envelope, site requirements, prime generation facilities)

• Prime and contingency power systems and distribution (UPS, generators, PDUs, prime generation)

• Cooling systems and environmental contr. (CRAC, CRAH, server rack cooling, air flow management)

• Physical security and access control

• Cabling infrastructure and network connectivity

• Fire suppression and safety systems

c. Data Center Capacity Planning and Scalability:

• Understanding IT load and capacity requirements

• Designing for future growth and expansion

• Power and cooling capacity planning

d. Data Center Efficiency and Sustainability:

• Power Usage Effectiveness (PUE) and other efficiency metrics

• Energy-efficient design principles and technologies

• Cooling optimization strategies

e. Data Center Management and Operations:

• Monitoring and managing data center infrastructure

• Capacity management and performance optimization

• Disaster recovery and business continuity planning

3.0. Training Deliverables. The contractor will deliver the following:

• Customized Training Curriculum: Tailored to the specific needs and requirements of Davis-Monthan AFB

• Comprehensive Training Materials: Including presentations, handouts, case studies, and practical exercises

• Hands-On Labs/Simulations/Case Studies: Providing practical experience with data center design concepts and technologies

• Industry-Recognized Certification Exam: Upon successful completion of the training, participants fully prepared to successfully pass an industry-recognized certification exam.

4.0. Training Schedule and Logistics

• Training Location: Davis-Monthan AFB, Bldg Room TBD

• Training Dates: 5 May – 9 May 2025 or 12 May – 16 May 2025

• Training Duration: 5 days

• Number of Participants: 8 – 10

• Training Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

5.0. Contractor Requirements

• The contractor must have proven experience in designing, implementing, and managing data centers.

• Instructors must be certified and experienced in data center design best practices.

• The contractor must provide all necessary training equipment and materials.

• The contractor must comply with all applicable Davis-Monthan AFB security regulations and procedures and be able to obtain temporary base privilege pass.

6.0. Training Goals. The training goals are as follows:

• All students successfully complete the training program.

• All students pass the industry-recognized certification exam.

• The training program receives positive feedback from students

7.0. General Information

7.1. Government Point of Contact. The 355 CES point of contact is Stephen Cassidy and can be reached at stephen.cassidy@us.af.mil.

7.2. Security Requirements. The contractor must comply with all applicable Davis-Monthan AFB security regulations and procedures, including obtaining the necessary base access badges for all personnel.

7.3. Entry Authorization Letter. For entry to the base, submit an entry authorization letter (EAL) request to Contracting Officer (CO) for each individual requiring access to the project, at least 10 calendar days prior to beginning work. The contractor may obtain a copy of the format of this letter upon contract award and prior to beginning performance. Valid identification with a photograph together with the base pass will be required for all individuals when entering the base. All passes issued must be returned to the CO upon termination of the employee or completion of the services, whichever occurs first.

7.4. Confidentiality. All information shared during the training program is considered confidential and will not be disclosed to any third party without the express written consent of Davis-Monthan AFB.

7.5. Continuation of Essential Department of Defense (DoD) Contractor Services During Crises. In accordance with the Department of Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, Continuation of Essential Contractor Services, the Government has determined that contract services described in this PWS are not mission essential and do not require the contractor’s continued support during a crisis.

7.6. Reporting Requirements. Contractor personnel shall immediately report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor personnel are required to review suspicious activity reporting procedures. Contact the Government sponsoring agency’s Unit Antiterrorism Representative (UATR) to request Suspicious Activity Reporting training material.

Contact the Base Defense Operation Center (BDOC) to report actual suspicious activity at 520- 228-3200.

7.7. Pass and Identification Items. The contractor shall ensure that all necessary pass and identification items required for contract performance are obtained for contractor employees and non-Government owned vehicles.

7.8. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from contractor employees that depart for any reason before the contract expires (e.g. terminated for cause, retirement, etc.) and turn them in to the issuing office. Once contractor employees are no longer employed, the contractor office shall notify the issuing office of the termination immediately.

7.9. Traffic Laws. Contractor employees shall comply with all base traffic regulations.

Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones is prohibited while driving on base, unless the phone is a hands-free cell phone.

7.10. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

7.11. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Davis-Monthan AFB.

7.12. Illegal Substances. Illegal substance possession and/or use will not be tolerated on any military installation, including DMAFB. This includes the use, possession, distribution, or purchasing of marijuana, even if it’s medically prescribed. The contractor will ensure that contractor employees who have base access do not possess and/or use illegal substances. All contractors and subcontractors are required to adhere to all local, state and federal laws concerning possession and/or use of illegal substances. Contractors found to be in possession of illegal substances will be barred from the installation, and subject to arrest and prosecution by local authorities.

7.13. Smoking in AF Facilities. Contractors are advised that the AF has placed restrictions on the smoking of tobacco products in AF facilities. AFI 40-102, Tobacco Use in the Air Force, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

7.14. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

7.15. Physical Security. Contractor employees shall safeguard all Government property and controlled forms provided for contractor use. At the end of each work period, the contractor shall secure all Government facilities, equipment, and materials. The contractor shall establish and implement methods of ensuring all Government keys or lock combinations, are not lost, misplaced, or used by unauthorized persons. The contractor shall prohibit the use of keys or lock combinations, issued by the Government, by any persons other than the contractor’s employees.

The contractor shall also prohibit and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

7.16. Contractor Personnel Travel on the Installation. All contractor personnel will limit their travel on the installation only to specific areas required for performance of services, specified break and meal areas, or travel directly to and from these locations.

7.17. Controlled Unclassified Information (CUI). CUI is unclassified information requiring safeguarding and dissemination controls, consistent with applicable law, regulation, or government-wide policy. DoD Instruction 5200.48_Department of the Air Force Instruction (DAFI) 16-1403, Controlled Unclassified Information (CUI), sets policy, assigns responsibilities, and prescribes procedures for CUI in the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials and establishes training required. The contractor will protect CUI, regardless of its form, at all times in a manner that minimizes the risk of unauthorized disclosure while allowing for access by authorized holders. Contractor personnel working with CUI must be careful not to expose CUI to unauthorized users or others who do not have a lawful government purpose to see it. When not under continuous monitoring or physical control, the contractor will store hardcopy CUI documents in a locked desk, file cabinet, or similar means, where only authorized personnel have access. The following are examples of CUI:

- Personally Identifiable Information (PII)

- Sensitive Personally Identifiable Information (SPII)

- Proprietary Business Information (PBI)

- Unclassified Controlled Technical Information (UCTI)

- Operational Information

- Protected Health Information (PHI)

- Sensitive but Unclassified (SBU) Information

- Financial Information

7.17.1. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual.

PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other Government-issued identity, precise location information, medical history, and biometrics. The contractor shall protect all PII encountered in the performance of services in accordance with Department of Defense Directive 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R, Department of Defense Privacy Program. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.

7.18. Operations Security (OPSEC). The contractor will maintain OPSEC in accordance with DOD Directive 5205.02, DOD Operations Security (OPSEC) Program, AFI 10-701, Operations Security (OPSEC), The contractor will adhere to the following minimum OPSEC requirements.

• Contractor personnel will not discuss Government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information may only be transmitted as directed in the PWS.

• The contractor will not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive Government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract will be coordinated through the Contracting Officer.

• Observation of events, operations, physical changes, etc. may reveal National Security information, therefore specific restrictions are required to preclude unintentional release of information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.)

• Contractor personnel will not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data, or information, or observed events that reveal sensitive Government operations, personnel, equipment, including, but not limited to the following.

o Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, increases, change, or decreases in work/deployment frequency or government personnel, vehicle, aircraft movements;

specialized equipment orders, deliveries, shipments, etc., The contractor will immediately report unauthorized disclosures and/or attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract to the Contracting Officer.

o Government issued badges, identification will be removed and/or concealed from plain sight when off base and will not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the Contracting Officer, and/or installation Security Office.

o The contractor will practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable.

Protection of CI includes the adherence to and execution of countermeasures which the contractor initiates or as provided by the CO, for CI on or related to this

PWS.

7.19. Contractor Employee Appearance. Contractor employees shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting the work environment, and have complied with socially acceptable standards of personal hygiene. While performing services, contractor employees shall be neat and clean (free of visible dirt and stains), well-groomed and appropriately dressed. The contractor employee's clothing shall fit correctly to provide a professional, modest appearance, in keeping with normally accepted commercial standards of dress for the work being performed.

7.20. Communication. Contractor employees shall maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor employees. The COR will report valid complaints in writing to the Contracting Officer for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint. Contractor employees are required to always identify themselves as a contractor while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e-mails, or when making phone calls on behalf of the Government).