PWS Walla Walla Laundry Linen Sevice .docx

The Contractor shall provide complete laundry and linen services for the Jonathan M. Wainwright VA Medical Center (JWVAMC). Services include all labor, supervision, management, transportation, equipment, chemicals, supplies, and facilities necessary to perform full-service textile processing for JWVAMC located at 77 Wainwright Dr. Walla Walla, WA 99362.

Scope

This document contains the technical provisions for laundry/linen services that are to be provided to the JWVAMC. The work consists of furnishing the physical laundry plant (at an offsite location) all labor, supervision, management, management support, supplies, ancillary equipment, vehicles, and materials necessary for accomplishment of complete laundry and linen services.

The Contractor shall furnish management, labor, transportation, pick-up and delivery services, tools, materials, vehicles, facilities and equipment required to perform laundry services for the JWVAMC.

All services shall comply with:

• VHA Directive 1850.03 (Textile Care)

• OSHA regulations

• Joint Commission Environment of Care (EC) and Infection Control (IC) standards

• Industry standards (Association for Linen Management – ALM)

The Contractor shall pick-up dirty linen and delivery clean linen twice a week on Monday and Thursday, excluding federal holidays between 0800 and 1530 Pacific Time.

Turnaround time for all standard linen shall not exceed 72 hours from pickup to delivery. All chemicals must be appropriate for healthcare linen and compliant with safety standards.

Emergency turnaround (24–48 hours) shall be available upon request

JWVAMC owns all linen and garments.

Annual Workload Information

The workload stated in the follow schedule of services is approximate, based on the volume handed in FY25 and to date in FY26, and is in no way to be construed as a guarantee by the Government as to work that will be processed under contract.

Weekly average is between 6,000 up to 9,000 pounds per week.

VA Furnished Items

· Linen carts

· Scrub Shirt

· Scrub Bottoms

· Shirt, Male, EMS

· Tunic-Male

· Tunic-Female

· Pants, Male

· Pants, Female

· Coat, White, Doctor

· Coat, Unisex, Lab

· Surgical Gowns-ISO

· Coat, Cover

· Cubicle Curtains

· Polo Uniform

· Towels

· Sheets

· Fitted Sheets

· Blankets

· Wash Cloths

· Blue Soiled Bags

· Mop Heads

· Pillowcases Specific Tasks

The Contractor shall:

Provide a fully managed laundry operation

Process all VA linen separately from non-VA contracts

Maintain strict separation of clean and soiled textiles

Ensure all linen is clean, sanitary, and serviceable If linen is no longer serviceable from stains or tears, separate and return items to JWVAMC

Follow infection prevention and control standards at all times

Transport linen in closed bags and covered carts

Sanitize carts prior to loading clean linen

Sort linen by classification and soil level

Use appropriate wash formulas for healthcare textiles

Maintain water temperatures and chemical concentrations per standards

Ensure proper drying, finishing, and folding. Including rewashing items as needed or directed by Contracting Officer at the contractor’s expense if not to standard

Package clean linen in bundles of ten and with like items to prevent contamination during transport

Maintain strict separation of clean and soiled areas

Use proper PPE and handling procedures

Prevent cross-contamination at all times

Maintain a documented infection control program

Provide Safety Data Sheets (SDS) for all chemicals

Comply with all OSHA and EPA requirements

Track linen loss, damage, and replacement If damaged during wash, replace items at Contractor expense

Maintain accurate records of linen movement and processing

Provide contact information for management and emergencies

Respond to VA inquiries within one business day

All services must be performed under sanitary conditions consistent with healthcare standards

Other Pertinent Information or Special Considerations

The Contractor shall provide:

• Weekly poundage reports (clean and soiled)

• Monthly performance reports

• Incident reports (damage, loss, safety issues within 24 hours)

• Annual calibration and compliance documentation

• All laundry equipment and maintenance

• All chemicals required for processing, including:

• Detergents

• Disinfectants

• Bleach (chlorine or peroxide)

• Softeners

• Neutralizers

Performance Monitoring

The Contractor shall implement a Quality Control Program that includes:

• Routine inspections of linen quality

• Monitoring of wash performance (pH, residuals, etc.)

• Documentation of deficiencies and corrective actions

• Continuous performance improvement measures

• Unsatisfactory linen shall be returned to the Contractor

• Contractor shall rewash at no cost to the Government

• Rewash items must be documented and tracked

• Repeated deficiencies may result in corrective action

• 72-hour turnaround compliance

• Linen cleanliness and sanitation standards

• Zero cross-contamination tolerance

• Accurate reporting and documentation

• Compliance with all regulatory requirements

The VA reserves the right to inspect Contractor facilities at any time.