PWS - VBM.docx

Performance Work Statement (PWS) for Vindicator Badge Manager Upgrade 18 Security Forces

18 CONS

Jan 20, 2026

1.0 SCOPE

The current Vindicator Badge Manager system utilized by 18 SFS's Team has reached the end of its operational lifecycle and necessitates a comprehensive system upgrade to maintain functionality and security standards. The scope of this procurement encompasses the following:

· (1) AE Vindicator Security Server

· (4) AE VBM 3 Badge Manager SA Workstation (Win 10, SQL 2012) Office 2016 Pro

· (4) Video Badge Cameras – Model 24C7.38USB-F-SL

· (1) Photo Badging Printer (2 sided) with laminator

· (4) 22'' LCD Display

· (1) 8 Port Slide Out KVM Switch w/17 VGA Monitor"

· (1) 2 PC KVM Kit with Cables, USB This upgrade is critical to modernizing the badge management system, ensuring the system meets current technological and security needs, while supporting the mission of the organization effectively.

2.0 OBJECTIVE

The objective of this procurement is to replace the current system with the latest equipment upgrades that ensure seamless continuity of operations, enhances mission capabilities, and aligns with organizational needs. The contractor shall provide all necessary equipment, installation, integration, testing, training, and maintenance support to ensure full operational capability of the new system. This includes, but is not limited to, the delivery of hardware, software, technical documentation, and on-site support as required. The new equipment will address existing performance gaps, mitigate risks of system failures, and support the 18 SFS’s operational readiness by ensuring reliable and efficient functionality. By leveraging advanced technology, this acquisition aligns with the organization's objective to maintain robust, uninterrupted services critical to mission success. All work performed by the contractor shall adhere to applicable federal regulations, including FAR Part 46.105 (Contractor Responsibilities for Quality Assurance), to ensure the delivery of high-quality and compliant systems.

3.0 REQUIREMENTS

All personnel assigned to this task must hold valid Vindicator certifications, demonstrating their ability to install, program, and integrate system components in compliance with manufacturer specifications and applicable Department of Defense (DoD) regulations. The contractor must provide evidence of personnel certifications upon award and maintain records of continued compliance and training updates throughout the performance period. Failure to meet these staffing requirements will be considered a breach of contract under FAR 52.212-4(c), and the Government reserves the right to terminate the contract for default if not corrected to compliance.

Task 1: Data Migration to New Server The contractor shall ensure the successful migration of all current organizational data from the existing server(s) to the newly designated server, following industry best practices to protect the integrity, confidentiality, and availability of the data during the transition. The contractor is responsible for the following:

1. Assessment and Planning

· Conduct a detailed assessment of the current server architecture, including file systems, storage configurations, and critical data dependencies.

· Develop a migration plan, including timelines, risk mitigation strategies, and data security measures. The plan must be approved by the government Contracting Officer Representative (COR) prior to execution.

2. Data Backup

· Perform a full backup of all current data prior to initiating the migration. Provide documentation of the backup process (e.g., backup logs) to ensure data can be fully restored in the event of an error during migration.

3. Data Transfer

· Execute data transfer using secure and efficient methods, ensuring all data is accurately replicated on the new server. This includes validating all application configurations, user accounts, and access permissions transfer without error.

4. Post-Migration Testing

· Verify the integrity of the migrated data upon completion. Conduct comparison checks to confirm that no data was corrupted, lost, or altered during transit. Provide a post-migration validation report, to be reviewed and approved by the COR.

5. Documentation

· Deliver comprehensive documentation, including details of the migration process, issues encountered, resolutions applied, and recommendations for ongoing maintenance.

The contractor will supply all necessary software tools, equipment, and expertise to complete the migration process.

Task 2: Installation of New Equipment The contractor shall install all new equipment required for the project following the technical specifications provided. This includes, but is not limited to, servers, storage devices, networking equipment, and accompanying hardware. The contractor is required to perform the following:

1. Site Preparation

· Evaluate the designated installation location to ensure it meets the environmental (e.g., cooling, power, space) and physical security requirements of the installation.

2. Equipment Installation

· Unpack and assemble all equipment in accordance with the manufacturer's guidelines and industry standards.

· Install all equipment in designated racks or locations as specified in the procurement documentation. Securely connect all hardware and verify functionality.

3. Software and Firmware Installation

· Install and configure all required software and firmware, ensuring compatibility between components. Apply necessary updates and patches as identified by the COR or OEM (Original Equipment Manufacturer).

4. System Configuration

· Configure all installed components to meet required operational standards, including network integration, user authentication protocols, and other system settings.

5. Initial Testing

· Conduct initial power-on self-testing (POST) and validate that the equipment powers on and functions as intended. Address any hardware or software faults discovered during this phase.

The contractor shall provide all necessary tools, installation materials, and an appropriately skilled labor force to facilitate this task. All work must comply with OSHA and applicable agency safety standards.

Task 3: Equipment Testing and Quality Assurance The contractor shall conduct a comprehensive testing process to ensure all newly installed equipment functions as required. The contractor must fulfill the following responsibilities:

1. Functional Testing

· Test each piece of equipment to confirm it operates according to the manufacturer’s specifications. Tests will include, but are not limited to, hardware diagnostics, connectivity checks, and power redundancy validation.

2. Compatibility Testing

· Ensure all new equipment is integrated seamlessly into the existing or updated network environments. This involves verifying all data exchanges and network communications and resolving any interface issues.

3. Load and Performance Testing

· Conduct load and performance testing to ensure the new equipment can handle expected operational demands. Provide performance metrics and benchmarks in a detailed report to the COR.

4. Issue Resolution and Re-testing

· Identify and document any issues encountered during testing and propose resolutions for government review. Apply approved resolutions and conduct re-tests to confirm the issues have been fully corrected.

5. Acceptance Testing

· Perform final acceptance testing in collaboration with the COR to ensure operational readiness. Provide a finalized testing report that confirms all required standards have been met.

6. Training and Handover

· Provide training to designated government personnel to ensure familiarity with the operation and maintenance of the new equipment. Deliver all relevant documentation, including testing protocols, troubleshooting guides, and user manuals.

The contractor is responsible for supplying all testing tools, diagnostic software, and personnel required to complete this task.

4. Project Timeline

· The contractor will have 45 days after receipt of order to deliver the above parts to Kadena AFB, Okinawa, Japan.

· After supplies have been delivered, the contractor will have 15 days to complete the installation, totaling 60 days.

· HOURS OF OPERATION. Normal duty hours shall be 0700 – 1800 (7:00 A.M. to 6:00 P.M.), Monday through Saturday.

· Contractors must maintain contact with a 18 SFS representative (Provided in delivery section of SF1449) to coordinate installation.

5. Acceptance Criteria The project shall be deemed complete upon the successful installation, configuration, and comprehensive testing of the Vindicator Badge Mangager and workstations as detailed within this Statement of Work (SOW). A key criterion for completion is the full operational status and seamless integration of all systems, with successful data transfer from former Vindicator Badge Manager to ensure Visitor Control Center operations are uninterrupted. Final project acceptance and conclusion are contingent upon formal written approval from the client.