PWS Twin Fold Testers 711.pdf

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Preventative Maintenance and Calibration Service for Twin Folder Tester's Instruments
Solicitation number
2031ZA24Q00305
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This document is a Performance Work Statement (PWS) for a Firm Fixed Price (FFP) contract to provide Preventive Maintenance and Calibration (PMC) services for the Bureau of Engraving and Printing's (BEP) Twin Fold Tester's Instruments. The contractor shall perform annual PMC services, including emergency repairs, on two Twin Fold Tester Instruments used in BEP's Office of Quality Operations' Paper Lab. The objective is to ensure the equipment can reliably deliver analysis data to support BEP's currency production operations. The contract has a one-year base period and four one-year option periods. The contractor shall provide all personnel, facilities, materials, and services necessary to meet the requirements, which include preventive maintenance, calibration, certification, field service reporting, and technical support. The work will be performed at the BEP Annex Building in Washington, DC. Contractor personnel require background investigations and security clearances to access the facility.

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Version 11/15/2022

PERFORMANCE WORK STATEMENT (PWS)

TWIN FOLD TESTER’S INSTRUMENTS PREVENTIVE MAINTENANCE AND

CALIBRATION (PMC) AND EMERGENCY REPAIR SERVICES

General: This is a non-personnel services contract to provide Preventive Maintenance and Calibration of the Twin Fold Tester’s Instruments. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The BEP’s Office of Quality Operations’ Paper Lab has a requirement for the preventive maintenance, calibration, inspection and repairs of its Twin Fold Tester’s Instruments. Under the proposed contract the Contractor shall provide all management, personnel, facilities, materials, supervision, tools, supplies, equipment, labor, transportation, supervision and any other items and services necessary to perform the required services for the BEP’s Twin Fold Tester’s Instruments. These elements will be performed in accordance with all applicable laws, regulations, commercial practice and manufacturer’s specifications as described in the Performance Work Statement . Emphasis should be placed on safety and customer services, as defined in the Performance Work Statement, except for those items specified as government furnished property and information. The contractor shall perform to the standards articulated in this contract. If the Twin Fold Tester’s Instruments experiences operational failure the contractor shall provide the labor and replacement parts for all mechanical and electrical machine and controller components needed during the on-site visit for problem resolution. The contractor shall provide preventive maintenance inspections and annual calibration and certification on the instrument to ensure the Twin Fold Tester’s Instruments is fully capable of performing operational tasks as originally designed.

The equipments to be serviced are listed below:

• T w i n F o l d T e s t e r ( S c h ) I n s t r u m e n t M o d e l : R L - T F T - A S e r i a l #: 1 1 0 1 N 0 2 4

• T w i n F o l d T e s t e r ( S c h ) I n s t r u m e n t M o d e l : R L - T F T - A S e r i a l # : 1 1 0 1 N 0 2 5

1.2 Background: The Bureau of Engraving and Printing (BEP) a component of the Department of the Treasury designs, engraves, and prints U.S. banknote currency and other U.S. security products. Banknote currency manufacturing occurs at BEP’s Washington D.C. facility (DCF) and the Western Currency Facility (WCF) in Fort Worth, TX. BEP’s primary customer is the Federal Reserve Board (FRB). The Office of Quality Operations seeks preventive maintenance and calibration services for ECF.

1.3 Objectives: The BEP has a need for preventive maintenance and calibration (PMC) services on their Twin Fold Tester’s Instruments used to test currency paper used for the production of currency at the Eastern Currency Facility (ECF)). These services will ensure that the system can be operated on any business day to deliver analysis data supporting multiple projects. As such, BEP needs responsive telephone support and an expert engineer dispatched as often as needed for on-site services, including annual preventive maintenance, replacement parts and software identical or fully compatible with original equipment.

• The objective is to perform preventive Maintenance and Calibration on the Twin Fold Tester’s Instruments

1.4 Scope: Preventive Maintenance (PM) and Calibraton Service is being performed annually.

Services include PM and Calibration of Twin Fold Tester’s Instruments. The service will include certification and field service reports. The contractor shall accomplish PM and Calibration Services.

1.5 Period of Performance: The period of performance shall be for one annual visit. The Period of Performance reads as follows:

Base Year: September 29, 2024 – September 28, 2025 Option Year I September 29, 2025 - September 28, 2026 Option Year II September 29, 2026 – September 28, 2027 Option Year III September 29, 2027 – September 28, 2028 Option Year IV September 29, 2028 – September 28, 2029

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government.

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP is to be delivered, within 30 days after contract award or with the contractor’s proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: Contractor is is not required to perform services on holidays

New Years Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

BEP typically shuts down production operations and administrative offices between Christmas and New Year’s Day, and does not anticipate needing contractor services during this period, unless specifically requested by the Government.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 a.m. and 5:00 p.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall coordinate with the government regarding hours of operation for BEP Year End Shut Down. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times, including emergency services, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance:

Work will be performed at the following facility:

Bureau of Engraving and Printing Annex Building 14th and C Streets, S.W.

Washington, DC 20228

1.6.6 Type of Contract: The government will award a Firm Fixed Price (FFP) Contract.

1.6.7 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract must have a drivers license and temporary PIV badge to obtain access to the test lab where the instrument is located

1.6.8 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract requires access into the Controlled Industrial Area of the BEP. The Contractor personnel shall recognize that BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Office of Personnel Security, prior to start of work under this Contract.

Each Contractor employee performing under this Contract must successfully complete the Government required background check form at time of the proposal submission, and must maintain the level of security required for the life of the Contract.

1.6.9 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11 Contracting Officer Representative (COR): The COR will be identified by separate letter by the CO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The following personnel are considered key personnel by the government:

• Contract Manager

• Alternate Contract Manager

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available 8:00 a.m. to 5:00p.m., Monday thru Friday, including during emergency services, except Federal holidays or when the government facility is closed for administrative reasons.

1.6.13 Identification of Contractor Employees: All contract personnel (to include subcontractors) attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work. ID badges shall have an identification picture, and shall state the name of the individual. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. Contractor personnel are prohibited from possessing weapons, firearms or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on BEP premises.

1.6.14 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract.

Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.15 Non Personal Service Statement:

Contractor employees performing services under this Contract will be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management will ensure that employees properly comply with the Performance Work Statement (PWS).

Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Government Contractor. The tasks, duties, and responsibilities set forth in this Contract may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to its facilities and will perform the inspection and acceptance of the completed work

1.6.16 Site Access

Subject to the security requirements and regulations of the BEP, the Government will permit contractor personnel access to the equipment covered under this PWS and to BEP facilities as necessary to perform the services described herein. However, the Government may restrict the access of contractor personnel if deemed in the best interest of the Government. In such cases, the Government will notify the contractor concerning such access restriction.

1.6.17 BEP Access: The contractor shall be escorted by Government personnel at all times during all service calls. Access to BEP computer and network shall not be granted to personnel who have not been cleared for access by the BEP Office of Security and approved for computer network access. If computer access is required, the BEP escort shall contact the BEP Service desk to request support from the CIO Directorate.

1.6.18 Notification:

The Government will notify the contractor when the equipment covered under this PWS requires maintenance. In addition, the Government will notify the contractor of issues or instances where services were found to be non-compliant with contract requirements and/or unacceptable services were performed.

1.6.19 Contractor Travel:

In accordance with FAR 31.205-46(a), Costs incurred by Contractor personnel on official company business for transportation may be based on mileage rates, actual costs incurred, or on a combination thereof, provided the method used results in a reasonable charge. Costs incurred by Contractor personnel on official company business for lodging, meals, and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in Federal Travel Regulation. Documentation to support actual costs incurred shall be in accordance with the Contractor’s established practices, subject to FAR 31.205-46(a)(7), and provided that a receipt is required for each expenditure of $75.00 or more. The Government will reimburse Contractor travel under a designated Contract CLIN. For Emergency Repair Requests, the Contractor shall obtain prior written approval from the CO before making any travel arrangements. The contractor shall provide all travel, per diem, and labor related to the service and/or repair of the Twin Fold Tester’s Instruments. Travel will be done in accordance with (IAW) the Joint Travel Regulation (JTR).

PART 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACT SPECIALIST. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11 QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.4.12 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative BEP Bureau of Engraving and Printing CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services : N/A

3.2 Facilities : The Government will provide access to the BEP ECF Facility.

3.3Utilities : The Government will provide utilities at BEP facilities required for the contractor to perform services under this PWS. Government will provide gas and electricity.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Materials . The Contractor shall be provided materials, supplies, and equipment necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services. The contractor shall provide services for preventive maintenance and calibration on an annual basis to ensure reliable and continuous safe operation of the Twin Fold Tester’s Instruments. The items that preventive maintenance will be performed on shall include, but not be limited to the list of equipment below:

Quantity Equipment Manufacturer Model Serial # 1 Twin Fold

Tester (Sch)

RycoLab RL-TFT-A 1101N024

1 Twin Fold Tester (Sch)

RycoLab RL-TFT-A 1101N025

5.1.1 Preventive Maintenance. The contractor shall perform preventive maintenance and inspections on an annual basis to ensure reliable and continuous safe operation of the (PM) in accordance with BEP’s schedule at least once per year. PM support shall include updates to the applications and software installed on the BEP workstations or laptops used for data collection and operational support; cleaning equipment, clean debris or build up and replace worn/rusted parts. All service work shall be performed by the Service Provider and by certified factory-trained personnel. Service personnel must be accredited to perform calibration service to ISO/IEC standard 17025:2005 “General Requirements for the Competence of Testing and Calibration Laboratories” and be acceptable for entry into a secure US government facility.

Service repair technicians shall perform service using the most up-to-date maintenance techniques, instrument operation and modifications, and latest state-of-the-art applications for service/repair being performed on equipment according to the equipment (s) specification(s).

Contractor shall provide all tools and parts required for calibration, adjustments, repair and any consumables needed. Replacement parts and software shall be identical or fully compatible with original equipment. Contractor shall inspect condition of the instrument for any needed repairs and for components showing signs of wear or impaired condition, conduct performance verification, and adjust settings to optimize operation of the equipment. All replacement parts furnished by the contractor shall be Manufacturer compatible components. The contractor shall contact designated government representative to establish the date and time to perform preventive maintenance. The contractor shall provide preventive maintenance inspections and annual calibration certification on the instrument to ensure the equipment (s) are fully capable of performing operational tasks as originally designed.

5.1.2 Emergency Repair Services. The contractor shall provide scheduled repair service calls for the instruments/equipment listed in paragraph 1.1. All scheduled repair service calls will be paid by the BEP.

5.1.3 Equipment Repair Services. The contractor shall conduct repair of covered items on-site.

If an item cannot be repaired on site, it will be removed from the system and shipped to the appropriate service center or delivered by the contractor at no additional cost to the government.

The item removed must be restored to proper operating condition, returned to the government, and reinstalled by the contractor within no more than 30 business days, without prior government approval at no additional cost to the government if covered under warranty. In the event that an item cannot be repaired, the contractor shall inform the COR in advance of replacement. Removal of any IT components or non-volatile memory components shall be coordinated with the BEP CIO Directorate prior to removal from BEP facilities.

5.1.4 Replacement Parts and Supplies. The BEP shall purchase from contractor all parts necessary to repair the instruments. Parts will be furnished and shipped at BEP’s expense.

Consumable/expendable parts shall be provided by the Government.

5.1.5 Perform Annual Calibration Certification of Twin Fold Tester’s Instruments. The contractor shall perform an annual system evaluation, calibration and certification for the equipment (s). A certification report and certificate shall be provided for each equipment.

Contractor shall utilize NIST Traceable (or equivalent) standards to calibrate and certify the equipment(s). Contractor shall provide NIST-traceable calibration certificates including documentation of before service and after data and condition, listing of NIST-traceable standards used, summary of repairs (if any), and calibration stickers.

5.1.6 Emergency Repair/MaintenanceService Call Visits. The contractor shall conduct a performance test to demonstrate the performance capability after servicing or repair of the instruments. Upon completion of each visit (preventive maintenance visits, emergency repair service calls, and annual calibration certification) the contractor will provide a copy of the field service report to the BEP point of contact for all work performed. The service or repair shall be covered by the contractor's standard warranty for at least a period of thirty (30) days.

5.1.7 Technical Support. The contractor shall provide technical phone support between 8:00 am to 5:00 pm (EST), Monday through Friday. The contractor shall provide technical support inquiries and respond within 24 hours. The contractor shall also provide software updates and notifications as they occur.

5.1.8 Performance/Delivery Period: The Period of Performance for this contract will be annual for one (1) year. The contract shall have a period of performance from the effective date of the contract for a total of 365 days.

a. Services and/or tasks to be provided by the contractor.

• Performance of on-site Annual preventive maintenance (PM) services as specified

• Performance of on-site Annual calibration services as specified

• Perform Emergency Repair Service

• Schedule and Complete PM and Calibraton Service the for Twin Fold Tester’s Instruments once (1) every 365 days.

• Provide Annual Calibration Certificate of Calibration

• Complete Annual Calibration Certificate for each Twin Fold Tester’s

Instruments once (1) every 365 days.

• Field Service Report for PM and Calibration Service

• Complete annual PM and Calibration Field Service Report once a year or within a 365 day period.

• Field Service Report for Maintenance/Service Call Visit

• Complete Field Service Report for every Maintenance/Service Call.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1 The Contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures. For example, insert Bureau of Engraving and Printing Regulation, Information Assurance.

PART 7 – ATTACHMENT/TECHNICAL EXHIBIT LISTING

Attachment 1/Technical Exhibit List:

Attachment 1/Technical Exhibit 1 – Performance Requirements Summary Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

The Contractor tasks requirements summarizes the performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of work required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard Performance Threshold Incentives (Positive or Negative)

Provide Annual preventive maintenance (PM) Services Certification Report

100% or reports accurately depict current status

Complete PM Report on Twin Fold Tester’s Instruments once (1) every 365 days.

Positive or Negative CPARS assessment

Provide Annual Certificate of Calibration Report

100% or reports accurately depict current status

Completed Annual Calibration for Twin Fold Tester’s Instruments once (1) every 365 days.

Positive or Negative CPARS assessment

Field Service Report for PM and Calibration Service

Service performed on instruments and a report is received

Complete annual PM and Calibration Field Service Report once (1) every 365 days.

Positive or Negative CPARS assessment

Field Service Report for Emergency Repair Call Visit

Service performed on instruments and a report is received

Completed Field Service Report for every Emergency Repair Service Call.

Positive or Negative CPARS assessment

TECHNICAL EXHIBIT 2 – DELIVERABLES

This Technical exhibit lists any reports or documentation that is required as deliverable to include the frequency, # of copies, medium/format and who/where it is to be submitted. A deliverable is anything that can be physically delivered but may include non-physical things such as meeting minutes. Note: All PWS deliverables should be included in this exhibit.

Deliverable

Frequency

# of Copies

Medium/Format

Submit to

Quality Control Proposed Plan

IAW PWS 5.1.8

Contractor shall submit a comprehensive proposed plan to COR/CO with the within 30 calendar days of contract award

PDF/ MS

Word/Email Microsoft Word 2003 (or higher) format

CO

COR

1.6.15 Non Personal Service Statement:
1.6.16 Site Access
TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

File details come from the government source that posted it. Updated .