PWS Test Admin.docx

PERFORMANCE WORK STATEMENT (PWS)

Education & Training Section (60 FSS/FSDE) Non-Personal Services Contract: Test Administrator

10 May 2023

1. GENERAL INFORMATION:

This is a non-personal services contract to provide Test Administrator services for the Education and Training Section at Travis AFB, California 94535. The ETS offers voluntary off-duty education programs to all military personnel (Active Duty, Reserve and Guard), military dependents and Department of Defense (DoD) and Non-Appropriated Funds (NAF) civilian personnel. Testing support is rendered at the Education Center, Building 249, 530 Hickam Ave, Travis AFB, CA.

2. DESCRIPTION OF POSITION RESPONSIBILITIES:

2.1. GUIDELINES:

All tasks shall be accomplished in accordance with Department of the Air Force Instruction (DAFI) 36-2670, AFMAN 36-2664, AU Test Control Officer Guide and all other pertinent DoD, AF, DANTES and local command policies. Contractor must read DAFI 36-2670 Total Force Development Program, DAFMAN 36-2664 Personnel Assessment Program, DANTES Examination Program Handbook, AU TCO Guide, FAA Guide and DLPT/AFCT Test Guide, during the first week of employment and prior to the administration of exams during testing sessions. The resources listed above will be made available by the ETSC/TCO either in hard copy or on-line.

2.2. SERVICES:

· Provide all personnel, supervision, and management necessary to perform non-personal services for Test Administrator/Proctor Services in support of all personnel eligible to participate in Education and Training services outlined in DAFI 36-2670.

· Responsible for performing administrative and scheduling duties, such as scheduling and rescheduling all examinees in the Air Force Automated Education Management System (AFAEMS) testing module as needed, in accordance with (IAW) all applicable regulations, directives and instructions within the DoD and the USAF.

· Responsible for scheduling and administering the following categories of tests to eligible military, civilian personnel and their dependents as authorized by AETC, AFIADL, AFIT, AFPC, AMC, AU, DANTES, DMDC, FAA and local regulations (NOTE: additional tests may be added as needed/required) in accordance with instructions provided in applicable testing handbooks, test examiner guides, and TCO/ATCO instructions to ensure no possibility of test compromise.

· Remain physically present during the entire test session unless relieved by an appropriate authority.

2.3. IDENTIFICATION OF CONTRATOR PERSONNEL/COMMON ACCESS CARDS (CAC):

· Contractors will be required to obtain a Common Access Card (CAC). Access to military base network and e-mail accounts are necessary in the performance of duties. Before CAC issuance, the contractor employee requires, at a minimum, a favorable adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation. At the discretion of the sponsoring activity, an Initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. An employee’s inability to obtain entrance to a Government base because he/she does not have the required CAC shall not excuse timely performance of the requirements of this contract.

· Contractor employees may be denied entry to the base by Military Police if it is determined that such entry may be contrary to good order, discipline, or the security of Travis Air Force Base.

3. QUALIFICATIONS FOR PERFORMANCE:

· Excellent customer service skills and verbal communication skills are essential.

· Appropriate related professional work or volunteer experience of at least one year in Air Force Education and Training programs within the least 3 years is desirable.

· Knowledge of/experience with standardized educational and military testing/electronic testing programs is required.

· Knowledge of/experience with Air Force terminology, office procedures, and education programs, plus familiarity/facility with Microsoft Office programs is highly desirable. Resumes and transcripts shall be submitted with proposals to the base contracting office. Applicant must obtain a Dunn & Bradstreet number prior to registering as a government contractor.

· Complete all applicable training required to administer exams offered in the Education and Training Section. The government/ETSC and TCO will determine all testing platform training required to perform assigned duties and all applicable tests/exams (paper/computer -based).

4. SECURITY REQUIREMENTS/TRAINING FOR UNCLASSIFIED CONTRACTS

Security Training: The contractor must complete initial and recurring security education training from the sponsoring agency security manager. Training must be conducted IAW DOD 5200.1-R, Information Security Program Regulation, and AFI 31-401, "Information Security Program Management". General Requirements, all contractor personnel using Air Force information systems will require specialized IA training prior to commencement of duties and responsibilities. Contractor employees will complete the Information Protection Training available either by accessing the Information Protection training through the AF Portal https://www.my.af.mil. Documentation of completed training will be maintained by the Education Services Element Chief or designee. The contractor shall accomplish all required ancillary training as required by DoD, USAF, installation and ETSC requirements. The following are required ancillary training required to be completed by the contractor within 2 weeks of obtaining their CAC and access to the USAF network system and AF Portal. Cyber Awareness, Force Protection, and Protecting Personal Identifying Information (PII). Additional training may be added/required in accordance with DoD, USAF and 60 AMW requirements.

5. GLOSSARY OF TERMS:

Commonly used military and education-related acronyms, abbreviations and definitions with which contractor must be familiar: