PWS Template for Non-Personal Services under 250k.docx

DOCX document 50 KB Posted

Attached to
Residency Management / Site License for 298 Residents
Solicitation number
0012310386
Issued by

About this file

This Performance Work Statement (PWS) details a non-personal services contract for New Innovations, Incorporated to provide a Residency Management Suite software license and services for the Naval Medical Center Portsmouth (NMCP). The contract covers a site license for 298 residents across 13 medical specialties, including Anesthesia, Emergency Medicine, General Surgery, Internal Medicine, Pediatrics, and others, with a base year from October 2025 to September 2026 and three optional one-year extensions through September 2029.

The software license includes maintenance, technical support, and an institution training video subscription. Key requirements specify that the software must be Defense Health Agency (DHA) approved, virus-free, and capable of data migration from existing systems. The vendor must provide software maintenance releases within 14 days of release, ensure data confidentiality, and maintain adequately trained support personnel. The performance will be at NMCP in Portsmouth, VA, with services provided Monday through Friday, excluding federal holidays, under a non-personal services contract model where the contractor is solely responsible for service delivery.

View the file

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Department of Defense Defense Health Agency Performance Work Statement

New Innovations, Incorporated N0018320P0604

4 June 2025

DPE/Graduate Medical Education/Naval Medical Center Portsmouth

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide Software, Software License. Residency Management Suite, Site License for 298 Residents and Annual On-Site Training at NMCP The Government shall not exercise any supervision or control over the contract service providers performing the services herin. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1.1 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform New Innovations Site License includes for Residents in software, software license, maintenance and technical support as defined in this Performance Work Statement (PWS).

1.1.2 Background: Vendor to provide Institution Training Video Subscription, software, software license, maintenance and technical support on the Residency Management System at Naval Medical Center Portsmouth

1.1.3 Scope: New Innovations Site License for 298 Residents to include Anesthesia, Dental, Emergency Medicine, ENT, General Surgery, Internal Medicine, OB/GYN, Oral and Maxillofacial Surgery, Orthopedics, Pediatrics, Psychiatry, Radiology, and Transitional Medicine Residents. Services include software, software license and video subscription. The contractor shall accomplish providing the software.

1.1.4 Period of Performance (PoP):

Base Year 1 October 2025 to 30 September 2026 Option Year I 1 October 2026 to 30 September 2027 Option Year II 1 October 2027 to 30 September 2028 Option Year III 1 October 2028 to 30 September 2029

1.2 Administrative specifications

1.2.1 Place of performance: The work shall be performed at Government Facilities, NMCP 620 John Paul Jones Circle, Portsmouth, VA 23708

1.2.2 Recognized Federal holidays: The contractor is not required to perform services on holidays.

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Juneteenth DayChristmas Day

Independence Day

1.2.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Governemnt understands that the person is contractor support personnel.

2.0 SPECIFIC TASKS

2.1 Basic Services. The contractor shall provide services software, software license, video subscription, maintenance and technical support.

2.1.1 Vendor shall provide all software maintenance releases as soon as possible after release but no later than 14 days after release.

2.1.2 Supplied, software / license shall be provided free of all additional royalties or charges.

2.1.3 All supplied software must be certified free of damaging properties such as viruses, Trojan horses, worms etc.

2.2 NMCP recognizes that the use of all supplied software is for the sole use of NMCP. NMCP agrees not to share, sell, copy, and lease or assign supplied software without the expressed permission of vendor.

2.2.1 NMCP shall make all attempts to preserve the proprietary nature of all supplied software.

Vendor shall take all reasonable measures to safeguard any and all NMCP file data. (i.e.

vendor shall not share any medical records / data collected by supplied software)

2.2.2 All technical support personnel must be adequately trained and knowledgeable of supplied software.

2.2.3 The vendor needs to be able to input the data collected in the current server/system to the new system without loosing/damaging any of the data.

3.0 Qualifications/Considerations

3.1 Special Qualifications/Considerations: Software and/or hardware must be an approved product by the Defense Health Agency (DHA), and authorized to be used on the DHA network.

4.0 Points of Contact

4.1 Points of Contact: (list here ALL of the POCs that would be beneficial for the company to have in order to ensure open lines of communication. Provide names, email addresses, phone numbers, group emails, and any other specifiics that will ensure the constant flow of communication).

DHA PWS Template Under SAT August 2022 Rev. 1 image1.png

File details come from the government source that posted it. Updated .