PWS TAMC RC Priest 2025-2030.pdf

PERFORMANCE WORK STATEMENT (PWS)

Roman Catholic Pastoral and On-Call Services

Tripler Army Medical Center (TAMC) - Department of Ministry and Pastoral Care (DMPC)

PART ONE

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Roman Catholic pastoral and on-call services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services: The contractor shall provide Catholic ministry and pastoral care in support of the DMPC program at TAMC, Honolulu, Hawaii. The program shall be in keeping with the ecclesiastical requirements and tenets of the Roman Catholic Church in order to meet the spiritual and moral needs of the TAMC Catholic community. For purposes of this contract, this community is defined as Staff, Patients, and Family Members and includes all DOD authorized civilians. This is a Non-Personal Services contract.

1.2 Background: Under provisions of Army Regulation (AR) 165-1, 05 March 2024, the TAMC Commander is responsible for religious, spiritual, moral, and ethical activities of all personnel within the command on an equitable basis and to ensure the free exercise of religion. The TAMC chaplain designated as Chief, DMPC at TAMC, has primary staff responsibility to assist the command in the planning, development, and implementation of these activities. The TAMC Chief, DMPC, is aided in this task by staff chaplains, Religious Affairs Specialists, civilian employees, and non-personal services contracted clergy or attached to the DMPC.

The Contracting Officer’s Representative (COR) is the Contracting Officer’s designated representative and will provide administrative management of this contract upon award.

1.3 Objectives: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the required Roman Catholic pastoral and ministry services as defined in this Performance Work Statement, except for those items specified as government furnished property and services in Part Three of this document. The contractor shall perform to the standards in this contract.

1.4 Scope: Notwithstanding any other provisions, designated Contractor shall comply with all U.S. (as applicable), regulations and guidelines in the performance of this requirement, and shall meet, at a minimum, U.S. Military Service standards unless otherwise stated. In case of conflict, contractor shall identify the conflict to the Contracting Officer. In the absence of specific direction from the Contracting Officer the Contractor shall comply with the most stringent requirements.

The general scope of contract performance includes (1) Personnel; (2) Special Qualifications; (3) Services; (4) Scheduled Days / Measurement for Payment; (5) Performance, Meetings, and Training; and (6) Administration.

1.4.1 Personnel:

(1) The contractor shall be an Ordained Catholic Priest, fully accredited and endorsed by their ecclesiastical superiors, including Faculties with the Archdiocese for Military Services (AMS), to perform those ecclesiastical and pastoral services as required by this Performance Work Statement. The Government reserves the right to give final approval of all priests proposed to serve under this contract, based upon qualifications as set forth in paragraph 1.4.2.

(2) No lapses in contract services are authorized. The contractor may provide alternate Ordained Catholic Priests in the event of a planned or unplanned absence. Any alternate priest must meet the qualifications of this paragraph and paragraph 1.4.2 (Special Qualifications). The contractor shall provide resumes of any alternate priest no later than 10 days, except for emergencies as much advance notice as possible, to the COR for approval before the alternate priest can perform services.

1.4.2 Special Qualifications: The contractor and any alternates proposed, shall meet the following qualifications:

(1) Experienced in providing worship services, rites, sacraments, pastoral care, and pastoral counseling in a clinical, medical environment to Patients, Staff, and Family Members.

(2) Possess a Master of Divinity degree based normally upon completion of three (3) years of graduate study.

Have no less than three (3) units of Clinical Pastoral Education (CPE), or, the equivalent training from formal graduation education, professional training, and church or parish experience or a combination thereof. A certification by the national Association of Catholic Chaplains or at least ten (10) years of service as a military chaplain will also meet this requirement. The contractor will provide any other combination of formal graduate education, professional training, and experience believed to be the equivalent, accompanied by a complete explanation, to the contracting officer for determination.

(3) Provide the official DD Form 2088, as issued by the AMS as the statement of endorsement.

(4) Must possess a knowledge and ability in the following areas: worship service planning and execution, conduction of rites and sacraments, pastoral care and counseling, trauma resolution, sermon preparation and delivery, ecclesiology, liturgy, and marriage and family ministry.

(5) Shall speak, read, and write English fluently and enunciate with sufficient clarity to be understood

1.4.3 Services: A general overview of required services is listed below; however, required specific tasks for performance of these services can be found in Part Five of this document. Designated contractor shall perform the following:

(1) Plan, coordinate, and provide pastoral care and ministrations, to include daily patient visitation and pastoral care as required and requested.

(2) Plan, coordinate, and provide sacramental ministrations as required and requested, including Mass, baptisms (to include emergencies), Anointing of the Sick, Memorials, and Penance. Mass will be conducted to the weekly schedule of Catholic religious services.

(3) Shall be available and provide as required and requested, “On-Call” Pastoral ministrations on a 24-hour basis. Contractor will respond to all requests that take place during the “normal duty hours” within fifteen (15) minutes, or immediately after Mass. Contractor will respond to “On-Call” requests that take place after or before “normal duty hours” within sixty (60) minutes.

i. “On-Call” is defined for the purpose of this Performance Work Statement as the 24-hour availability and response of a Catholic Priest to provide requested pastoral visitations and requested religious ministrations.

ii. “Normal Duty Hours” for the purpose of “On-Call” coverage are between the hours of 0600-1400, Sunday, Tuesday through Thursday; Saturday, 1800-0100 Sunday.

iii. The On-Call Duty Chaplain will initiate all “On-Call” requests for Catholic Pastoral Ministrations.

Contractor will report time, date, and patient responded for On-Call Duty Chaplain to record in the DMPC Chaplain Duty Log.

1.4.4 Scheduled Days / Measurement for Payment:

(1) Masses: The contractor shall conduct Masses at TAMC chapel and Blessed Sacrament chapel in the Tripler DMPC, A-Wing, 3rd Floor. Sufficient time should be allocated to hear confession prior to Mass. Other sacramental ministrations shall be performed as required in accordance with the standard practices of the AMS and Local Ordinary; ministry performed will be record in the priest’s book of ministration.

(2) Weekday Masses: The contractor shall provide weekday Mass Monday – Thursday. This also includes any special memorial mass or special observances held during the week.

(3) Weekend Masses and Holy Day of Obligation Masses: The contactor shall provide two (2) weekend Masses each week (Saturday and Sunday) and two (2) Masses on each of the eight (8) Holy Days.

i. The following is the list of Roman Catholic Church Holy Days of Obligation: Octave of Christmas; Mary, Mother of God; Ascension of the Lord; The Assumption of the Blessed Virgin Mary; All Saints; Immaculate Conception of the Blessed Virgin Mary; Nativity of the Lord; and, Ash Wednesday.

(4) Weekday and Patient Hospital Staff Support Visitations: The contractor shall perform patient visitations and be available for staff support during normal duty hours, visiting Catholic patients, providing pastoral care to both staff and patients, provide necessary sacraments, to include the Sacrament of the Sick, Holy Communion, Reconciliation, Baptism, and other Sacraments as required by Canon Law. Patient visitation and availability to Staff is Monday – Thursday, excluding Federal Holidays. The contractor shall visit all newly admitted Catholic patients, those requiring follow-up care, and staff requested visits. The normal hours of duty are 0600-1400.

(5) Emergency Visitation Priest: The contractor shall perform emergency services when called during non-duty hours, 1300-0600, Tuesday – Thursday; and twenty-four (24) hours each day on Friday and Monday. The contractor shall provide any necessary sacramental ministry for end-of-life, trauma, and serious illness. The contractor shall provide all Catholic emergency visitation and religious coverage, to include emergency last rites and/or pastoral support. Each individual emerge visitation is considered to be one unit where weekend or weekday. Should a patient receive more than one emergency response visit during non-duty hours, each visit is counted as a separate unit. The contractor is not required to stay on TAMC premises during above specific hours. However, the contractor must be available by phone to the TAMC On-Call Duty Chaplain. The need for emergency visitation will be determined by the AMS requirement and the Priest’s discretion as it relates to the frequency and appropriateness of care.

(6) Non-Availability of Priest:

i. If the contractor is not available for emergency visitation, i.e., illness, out of area, or unavailable for any other reasons, and cannot respond within sixty (60) minutes for end of life and/or trauma, the Priest shall notify, in writing and verbal, the TAMC DMPC staff and COR during regular business hours due to unavailability for indicated time frame. Services that are conducted tardy or late, as defined by “fifteen (15) minutes after the required sixty (60) minute response time.” Missing service is defined as “service not conducted.”

ii. If the contractor becomes ill or otherwise unable to fulfill the contract obligation, the Priest shall notify, in writing and verbal, the TAMC DMPC staff and COR, if possible during regular business hours but no later than (NLT) one (1) hour to the start of the service/activity due to unavailability for indicated period. If it essential that continuity of services be maintained. It is strongly encouraged, for the sake of the Catholic Program, that a substitute Priest or subcontractor be provided by the contractor in the event of absences. The contractor shall provide direct supervision of any substitute Priest and subcontractor provided under this contract. The contractor shall act as a liaison with the TAMC DMPC Chief and the COR.

(7) Area Coverage: The contractor services shall not be limited to strictly patients and staff visitation areas, office areas, or the TAMC chapel, but ministrations may be performed in all areas of TAMC.

1.4.5 Performance, Meetings, and Training:

(1) The contractor shall meet with the contracted musician, COR, and other TAMC representatives once per month at a mutually convenient time. These meetings can and/or will normally be accomplished telephonically;

however, in some cases, at the discretion of the COR, a face-to-face meeting may be required. The purpose of these meetings will be to discuss the needs of the Catholic community located within TAMC and review services rendered under this contract.

(2) The COR will notify the Contracting Officer of any discrepancies, disputes, or indications of poor performance, and the Contracting Officer may issue contract Contractor Discrepancy Report(s) (CDR) to the contract as a result.

(3) The contractor shall attend other meetings as required by the COR to coordinate, plan, In-Process Review (IPR) any special events and programs pertaining to the Catholic religious program, not less than once per month.

(4) The contractor shall attend or otherwise accomplish in-service training, as necessary, concerning rules, practices, procedures, and/or systems that are unique to the military workplace and essential to the performance of the contractor’s assigned duties. Such training shall normally be self-paced and accomplished on-line though the government computer network, though some training will be more formal, and the contractor’s physical attendance will be required.

(5) Meetings and training requirements are incidental to other services rendered, and no separate payment will be made.

(6) The contractor priest shall attend the Priest Bi-Annual Convocation, as required by the AMS. The designator contractor is required to maintain “good standing” with the AMS, as the endorser authority. Any expenses (i.e. registration fees, travel, lodging, meals) associated with the attendance of this event are the responsibility of the contractor.

(7) Required training for duty compliance:

i. Healthcare Portability and Accountability Act (HIPPA). All contractors and subcontractors providing patient and staff care within the military health environment shall complete HIPPA training. New contractor employees must complete training within thirty (30) calendar days after reporting for duty; and then, contractor employee must annually recertify. HIPPA training is available at the following website: https://jkodirect.jten.mil.

CAC required.

ii. Anti-terrorism (AT) Level 1 Training. All contractors, to include sub-contractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 awareness training within thirty (30) days after contract start date or effect date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affect contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within seven (7) calendar days after completion of training by all employees and subcontractor employees. AT Level 1 awareness training is available at the following website: https://atlevel1.dtic.mil/at. CAC required.

iii. Access and General Protection/Security Police and Procedures. Contractor and all associated subcontractor employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative).

The contractor shall also provide all in formation required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HWDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should Force Protection (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

iv. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorable adjudicated National Agency Check with inquires (NACI) or an equivalent or higher investigation in accordance with (IAW) Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve on of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of six (6) months or more.

At the direction of the sponsoring activity, an initial CAC may be issued based upon a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management (OPM).

v. iWATCH Training: The contractor and all subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within seven

(7) calendar days after completed training.

vi. Army Training Certification Tracking System (ATCTS): ATCTS registration for contractor employees who require access to government information systems. All contractor employees with access to a government information system must be registered in the ATCTS at commencement of services, and must successfully complete the DOD Information Assurance Awareness (IA) training prior to access to the information systems; and then, contractor employee must annually recertify.

vii. For contracts the require Operational Security (OPSEC) training. Per AR 530-1, OPSEC, new contractor employees must complete Level 1 OPSEC Awareness training. New contractor employees must complete training within thirty (30) calendar days prior to their reporting for duty; and then, contractor employee must annually recertify.

viii. For Information Assurance (IA) / Information Technology (IT) training: All contractor employees and all subcontractor employees must complete the DOD IA training before issuance of network access; and then, contractor employee must annually recertify. All contractor employees working within IA/IT functions must comply with DOD and Army training requirements in DODD 8570.01-M and AR 25-2 within six (6) months of appointment to IA/IT functions.

ix. Threat Awareness Reporting Program (TARP) training. Per AR 381-12, contractor employees must receive annual TARP training by a CI agent or other trainer.

1.4.6 Administration: The contractor shall document services performed under this contract on a proper invoice in accordance with Federal Acquisition Regulation (FAR) 52.212-4(d) Invoices, FAR 52.232-33, Payment by Electronic Funds Transfer - Central Contractor Registration and related instructions include elsewhere in this contract. Monthly invoices for performed services are due to COR NLT five (5) days of new month / month following services performed.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four

(4) 12-month option years. The Period of Performance reads as follows:

Base Year 1 July 2025 – 30 June 2026 Option Year I 1 July 2026 – 30 June 2027 Option Year II 1 July 2027 – 30 June 2028 Option Year III 1 July 2028 – 30 June 2029 Option Year IV 1 July 2029 – 30 June 2030

1.6 General Information:

1.6.1 Quality Control: The policy of the government for contractor quality control and applicable definitions are provided in the FAR, Part 46. The contractor is required to control the quality of service delivery and offer to the government for acceptance only services conforming to contract requirements. Perfect performance is not required for the control of quality to be satisfactory; however, specific service delivery must be in substantial compliance with contract requirements and be suitable for the intended purpose of the contract. The overall control of quality must meet or exceed AMS standards for the required service. The contractor shall respond immediately, within seven (7) business days and in writing, to any Contract Discrepancy Report (CDR) issued by the Contracting Officer, explaining why the discrepancy occurred and how it plans to prevent it in the future.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s).

1.6.3 Place of Performance: Tripler Army Medical Center (1 Jarrett White Road, TAMC, HI, 96859). As outlined in paragraph 1.4.4 (8), contractor services shall not be limited to strictly patients and staff visitation areas, office areas, or the TAMC chapel, but ministrations may be performed in all areas of TAMC.

1.6.4 Type of Contract: The Government intends to award a Firm Fixed Price contract for the performance of services outlined in this Performance Work Statement.

1.6.5 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.6 Key Control:

(1) The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

(2) In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

(3) The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7 Contracting Officer Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: (1) Assure that the Contractor performs the technical requirements of the contract; (2) Perform inspections necessary in connection with contract performance; (3) Maintain written and oral communications with the Contractor concerning technical aspects of the contract: (4) Issue written interpretations of technical requirements, including Government drawings, designs, specifications;

(5) Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; (6) Coordinate availability of government furnished property; and (7) Provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

PART TWO

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART THREE

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide administrative support, telephone access, and computer access / support as needed to perform services at TAMC in accordance with the standards outlined in this Performance Work Statement.

3.2 Facilities:

3.2.1 Office Space: The Government will provide furnished office space in the TAMC DMPC. The provided office is not permanent or dedicated solely to the use of the contractor, and is subject to availability.

3.2.2 Chapel: The Government will provide the Chapel and other necessities for Mass (i.e. a chalice, cruets for water and wine, Eucharistic hosts for communion, alter linens and candles, and Mass vestments for the contract clergy).

3.2.3 Living Quarters: The Government will NOT furnish the contractor with living quarters or “sleeping quarters”.

3.3 Equipment: The Government will provide appropriate office furnishings and equipment for support of contractor in the actual performance of services. Appropriate office furnishings and equipment include desk, chair, seating for visitors, telephone (for official use only), and limited storage space. This equipment is provided as "Incidental to Place of Performance" and exempts contractor in managing use of Government property as it pertains to reporting, redistributing, and disposing of contractor inventory in accordance with FAR 45(b)(5). The contractor will remain 100% accountable for all DMPC property and equipment made available and its usage during performance of duties described within this contract.

3.4 Materials:

3.4.1 Identification Badge and Vehicle Registration: The Government will provide an appropriate TAMC identification badge and vehicle registration for designated contractor.

3.4.2 Supplies: The Government will provide the appropriate supplies (i.e., consumable sacramental elements, religious-specific chapel service literature and liturgical resources, religious-specific chapel service liturgical vestments and altar linens, religious-specific chapel service liturgical accessories) to perform pastoral and sacramental ministrations with the DMPC. The designated contractor will provide the COR a written, itemized request no-less-than 45 days from required event usage date for ordering expendable supplies and equipment; and no-less-than 90 days for non-expendable supplies and equipment necessary for performance of contract duties.

3.4.3 Standard Operating Procedures (SOP): The department will provide a read copy of the DMPC

SOP. DMPC SOPs shall be read within thirty (30) calendars of reporting for duty.

3.5 Government Furnished Property Administration: The contractor will collect the TAMC badge, contractor vehicle registration and decals from contracted priest or other contract personnel who have had such documentation issued to them and who have ceased performing work under the contract. Contractor will also collect pagers, cellphones, and other such government property from individuals no longer performing on the contract. All such items will be returned to the COR.

PART FOUR

CONTRACTOR FURNISHED ITEMS AND RESPONSBILITIES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part Three of this PWS.

4.2 Items: Designated contractor and/or alternates shall furnished on their own means the following:

(1) Transportation to and from authorized duty.

(2) Provide and maintain a phone service as a primary means for contact with the government.

4.3 Responsibilities: Designated contractor and/or alternates shall be responsible for the following:

(1) Provide telephone numbers and home of residence for emergency contact. Contractor personnel responding to Mass Casualty and Alerts shall provide telephone numbers to the COR.

(2) While on duty, dress in neat, appropriate clerical attire with Roman Collar. Fingernails shall be clean and hair neatly groomed. The length and bulk of hair will be not be excessive or present as ragged, unkempt, or extreme appearance. Shoes and socks will be worn at all times.

(3) May use personal ecclesiastical and liturgical supplies in order to accomplish the requirements of this contract except as specifically noted and with approval of the TAMC DMPC Chief and/or COR. The government will not be liable in any way for personal equipment, including loss, damage, theft, or maintenance.

PART FIVE

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Service Requirements: The contractor is expected to provide and/or perform the following for performance of duties under this contract:

(1) Shall plan, coordinate, and provide pastoral care and ministrations, to include daily patient visitation and pastoral care as required and requested. “Patient Visitations” are scheduled visits to Roman Catholic patients and Family Members with specific emphasis on bedside visits in areas such as inpatient wards, intensive care units, and the emergency department. Pastoral care and ministrations are defined as comprehensive, in-depth ministry provided for Patients, Families, and Staff within the framework of their religious faith, to include pastoral counseling and professional consultation, as well as responding to mass causalities, emergencies, and other alerts.

(2) Shall plan, coordinate, and provide sacramental ministrations as required and requested, including Mass, baptisms (to include emergencies), Anointing of the Sick, Memorials, and Penance. Mass will be conducted to the weekly schedule of Catholic religious services. Other sacramental ministrations shall be performed in accordance with the policy of the Catholic Archdiocese for Military Services (AMS) and the Local Ordinary. The contractor shall record such ministrations in the appropriate TAMC programs and with the Office of AMS, as appropriate.

(3) Shall be available and provide as required and requested, “On-Call” Pastoral ministrations on a 24-hour basis. Contractor will respond to all requests that take place during the “normal duty hours” within fifteen (15) minutes, or immediately after Mass. Contractor will respond to “On-Call” requests that take place after or before “normal duty hours” within sixty (60) minutes.

i. “On-Call” is defined for the purpose of this contract as the 24-hour availability and response of a

Catholic Priest to provide requested pastoral visitations and requested religious ministrations.

ii. “Normal Duty Hours” are 0600-1400 Monday through Thursday; and Saturday/Sunday Mass Services.

All other hours are considered “On Call”.

iii. The On-Call Duty Chaplain will initiate all “On-Call” requests for Catholic Pastoral Ministrations.

Contract will report time, date, and patient responded for On-Call Duty Chaplain to record in the DMPC Chaplain Duty Log.

iv. Lapses in contracted services are not authorized. Payment will be made only for services rendered under the contract.

(4) Contracted priests will not accept fees for performing ministrations, sacraments, and ordinances, which are performed and enumerated under the terms of this contract. Gifts and honorariums shall be deposited in the Chapel Tithes and Offering Fund (CTOF).

(5) All tithes and offerings during all weekly Masses required by this contract will be deposited into the Chapel CTOF by the Fund Manager according to procedures established to control tithes and offerings in a manner that will pass public scrutiny, department standard operating procedures (SOP), and AR 165-1.

(6) Standing, walking, and climbing stairs are routine physical requirements for work.

(7) The contractor and all subcontractors shall perform and document all services in accordance with applicable laws, rules and regulations, including DOD, US Army, and TAMC regulations and policies, to include adherence to applicable Equal Opportunity and Sexual Harassment policies:

i. Healthcare Portability and Accountability ACT (HIPPA), Privacy Act, Freedom of Information ACTs, and limitations on government collection of personal and statistical data on non-affiliated personnel.

ii. AR 165-1, Chaplain Activities in the United States Army.

iii. Department of Ministry and Pastoral Care (DMPC) Standard Operating Procedures.

5.2 Contractor Management Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website.

The specific formats for the XML direct transfer may be downloaded from the website.

https://contractormanpower.army.pentagon.mil/

PART SIX

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. These include, but are not limited to the following:

(1) AR 165-1, Chaplain Activities in the United States Army, 05 March 2024..

(2) Department of Ministry and Pastoral Care (DMPC) Standard Operating Procedures.

(3) Requirements for Roman Catholic pastoral and sacramental ministrations in accordance with the Archdiocese for the Military Services.

PART SEVEN

ATTACHMENT / TECHNICAL EXHIBIT LISTING

7. ATTACHMENT / TECHNICAL EXHIBIT LISTING:

7.1 Attachment 1 / Technical Exhibit 1 – Performance Requirements Summary

TECHNICAL EXHBIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold

Method of Surveillance

PRS # 1

The contractor, Ordained Catholic Priest, shall attend the Priest Bi- Annual Convocation, as required by the AMS (PWS Paragraph 1.4.5.

(6)).

The contractor shall attend the Archdiocese mandatory Bi-Annual Priest Convocation to be in good standing.

The Archdiocese for the Military Services serves as the sole endorser certifier for all Roman Catholic chaplains to Department of Defense. Missing required training is defined as not being in good standing with the Archdiocese.

Percent

Inspection

PRS # 2

The contractor shall conduct Weekday Masses / Weekend Masses and Holy Day of Obligation Masses (PWS Paragraph 1.4.4 (2) & (3)).

perform all services IAW Sacramental Ministrations, the standard practices of the AMS and Local Ordinary. The contractor shall be physically present five minutes prior to the start of the religious service.

One-time late and/or missing masses per month or 12 per year are considered too much.

(Tardy or late service is defined as being 15 minutes after start time.

Missing services are defined as services not conducted.)

Percent

Inspection

Customer Feedback

PRS # 3

The contractor shall plan, coordinate, and provide pastoral care and ministrations, to include daily patient visitation and pastoral care as required and requested.

(PWS Paragraph 1.4.3 (1); 1.4.4

(4) & (7)).

conduct patient visitations during duty hours.

Three missed patient visitations per month or 36 per year are considered too much. A missed visitation is defined as a non-response for a patient’s request for a visit.

Periodic Sampling

PRS # 4

The contractor shall perform emergency visitation services when called during non-duty hours, 1300- 0600, Tuesday – Thursday; and twenty-four (24) hours each day on Friday and Monday. (PWS Paragraph 1.4.4 (5) & (7)).

The contractor’s response time shall be 60 minutes. The contractor shall be physically present at MAMC (Bldg. 9040) within 45 minutes after receipt of call or page.

Two late responses to emergency visitations per month or 12 per year are considered too much.

(Services that are conducted tardy or late is defined as 15 minutes after 60 minute required response time. A missed service is defined as a service not conducted.

PRS # 5

The contractor shall participate in all required meetings and training.

(PWS Paragraph 1.4.5) attend all DMPC meetings, Catholic Chapel meetings and otherwise accomplish in-service trainings that are unique to the military and hospital workplace essential to the performance of the contractor's assigned duties.

Three late and/or missing trainings and meetings per month or 36 per year are considered too much.

Tardy or late is defined as arriving 15 minutes after start time. Missing meetings and trainings are defined as events not conducted or attended.

Standard