PWS SUBNET SCMS v20241107 DRAFT for RFI.docx

Defense Logistics Agency (DLA) Information Operations (J68) Research & Development (R&D) Subsistence Network (SUBNET) and Supply Chain Management-Sustainability (SCM-S) Programs Support Performance Work Statement (PWS)

BACKGROUND

The DLA Research & Development (R&D) Subsistence Network (SUBNET) and Supply Chain Management-Sustainability (SCM-S) programs strategic focus is innovative and technical improvements of processes or products in the DLA Subsistence Supply chain and the DLA Construction and Equipment Supply Chain respectively. Both programs execute R&D projects to support DLA Headquarters business units (J3, J4, J6, and J7) and Major Subordinate Commands (MSC: DLA Troop Support).

Programs utilize a Broad Agency Announcement for the acquisition of research and development in accordance with the Federal Acquisition Regulations 35.016. The R&D programs announce, awards, and administers new technical projects and may have many active concurrently. Each project requires substantial management attention to manage risk while ensuring that the projects meet cost and schedule requirements. In addition to managing the individual contracts and projects, the Program Managers (PM) also has the normal duties of creating annual investment strategies, responding to management needs for oversight, approval and reporting for both the total program and its individual projects, supporting with needed documentation, responding to ad hoc requirements levied on the program, and other typical program management functions.

OBJECTIVE

This requirement is for contractor to provide technical expertise and analytical project management execution support for the DLA R&D SUBNET and SCM-S Programs. The accomplishment of these objectives requires demonstrated skill and knowledge across a full spectrum of the DLA R&D programs.

SCOPE

3.1. The scope of this tasking encompasses all activities necessary for the Contractor to support the mission of technical analysis and research support to the SUBNET Program Manager and the SCM-S Program Manager in the initiation and execution of R&D projects.

3.2. The scope of the effort includes the following.

3.2.1. Perform all tasks using sound management and repeatable processes.

3.2.2. Support the PMs project portfolio consisting of simulation, modeling and technical projects; and

3.2.3. Provide technical support to manage risk to help the PMs ensure that the projects meet cost, schedule and performance requirements.

SPECIFIC TASKS

The Contractor shall be responsible for ensuring accuracy, timeliness, and completion of identified tasks. Deliverables will be defined by the specific tasking and all deliverables will be provided in accordance with the distribution defined below. The Contractor will:

4.1. Designate a single point of contact for all work conducted under this PWS;

4.2. Provide analytical support in determining technical issues associated with improvements in capabilities needed by DLA HQ and the various field activities of DLA;

4.3. Assist in the development of strategies, plans, approaches, and procedures for determining DLA SUBNET and SCM-S Program projects;

4.4. Assist in researching and gathering information on the latest technologies;

4.5. Assist in determining supply system customer needs, wants, and desires relative to DLA support to the programs;

4.5.1. Assist in the development of technical briefings, charters, transition plans, technical evaluations, and program documentation;

4.5.2. Assist in efforts to improve and facilitate the exchange of engineering and logistical information among DLA industry partners and customers; and

4.5.3. Assist with reviewing written minutes of meetings and strategic recommendations and shall coordinate with DLA Business Units and Major Subordinate Commands, if necessary.

4.6. Develop required technical expertise and maintain awareness of the DLA R&D SUBNET and SCM-S programs through participation in meetings, teleconferences, and site visits in conjunction with the DLA R&D PMs;

4.7. Maintain knowledge of SUBNET and SCM-S project initiatives milestones, action items, suspense dates, and execution status for reporting to leadership;

4.8. Participate in conferences, seminars, and meetings relating to the sustainment of the SUBNET and SCM-S respectively, and shall pursue other technical information-gathering activities intended to inform strategy and project formulation efforts;

4.9. Assist the PMs with developing and maintaining short- and long-term strategies and project road maps, assist the development of the annual strategic assessments of disruptive technology using Requests for Information (RFIs), market research, vendor interviews and site visits;

4.10. Be familiar with Standard Operating Procedures and key enabling processes for the SUBNET and SCM-S programs that include annual budget plans, monthly obligation and expenditure execution plans and other fiscal activities.

4.11. Maintain knowledge of how to access existing R&D tracking systems for contracting, finance, and knowledge management portal to obtain projects and program documentation using the R&D share point portal;

4.12. Travel to perform the above duties as necessary and directed by the SUBNET and SCM-S R&D Program Manager, respectively.

5. PERSONNEL

5.1. Contract Oversight: The Contractor’s proposal shall include the name and contact information of the individual responsible for the following functions:

1) Authority to act as the principal point of contact with the Contracting Officer.

2) Authority to submit invoices and act on the Contractor’s behalf in contract performance matters.

5.2. The Contractor will provide personnel to work with DLA onsite or off-site to provide comprehensive technical analysis support to project and program activities. The contractor agrees to use specific personnel identified at the time of award (Key Personnel) during the performance of the resultant contract. To ensure a smooth and orderly startup of the contract, it is essential that the Key Personnel specified in the contractor’s proposal be available and ready for work on the effective date of the order.

5.3. Senior Technical Analyst (Key Personnel) – Base and option periods

The Contractor shall provide skilled, experienced, professional and technical personnel to ensure successful completion of work. Resumes for all personnel are to be submitted as part of the proposal for evaluation processes. The Key Personnel must possess the following knowledge and skills.

5.3.1. Personnel must possess a bachelor or advanced degree with minimum ten (10) years’ experience with DLA R&D or DoD supply chain management. Acceptable fields for degrees are as follows: business, business administration, engineering, operations research, mathematics, finance, public policy and administration, science, or other related discipline.

5.3.2. Project management experience is required with DLA or DoD experience preferred. Specific experience with the SUBNET R&D program and SCM-S R&D program is essential. Project management experience must be of a scale and complexity appropriate to the DLA organization.

5.3.3. Personnel must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.

5.3.4. Personnel must be able to demonstrate knowledge and experience with large complex programs and management systems providing key leadership of multi-disciplined engineering and managerial tasks, and extensive experience with innovative technologies and business process engineering.

5.3.5. Personnel must be able to leverage expertise and lessons learned during development of task requirements and implementation of program plans and the activities listed above.

5.3.6. Personnel must demonstrate skill and knowledge across the full spectrum of project management of logistics processes, emerging IT technologies, and supply chain management to include requirements definition, business process analysis, research operations, process reengineering, and documentation development.

5.3.7. Personnel must demonstrate basic skill and knowledge on utilization of Microsoft SharePoint (used to implement the DLA R&D Knowledge Management Portal) and Microsoft Office suite applications (Outlook, Word, Excel, PowerPoint).

5.4. The required labor category for all positions under this PWS is a senior technical analyst. Substitution of other labor categories will not be considered for any position.

5.5. Key Personnel shall not be removed from the contract work, replaced, supplemented with additional personnel, or used to supplement other ongoing contractor activities unless the substitution is necessitated by illness, death, or termination of employment. If replacement of Key Personnel is required for any of these reasons, the contractor shall notify the Contracting Officer (KO) and Contracting Officer’s Representative (COR) both orally and in writing as soon as possible during regular business hours. The contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions and shall ensure the substitute is fully qualified to ensure a seamless transition. The contractor shall submit a resume through the COR for consideration of proposed substitute. The substitution shall be permitted only if authorized in writing by the KO.

5.6. Senior Program Manager (Key Personnel) Beginning Option 1 period

5.6.1. Personnel must possess a bachelor or advanced degree with minimum ten (10) years’ experience with DLA R&D or DOD supply chain management. Acceptable fields for degrees are as follows: business, business administration, engineering, operations research, mathematics, finance, public policy and administration, science or other related discipline.

5.6.2. Project management experience is required with DLA or DOD experience preferred. Specific experience with the SUBNET and SCM-S R&D programs are essential. Project management experience must be of a scale and complexity appropriate to the DLA organization.

5.6.3. Personnel must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.

5.6.4. Personnel must be able to demonstrate knowledge and experience with large complex programs and management systems providing key leadership of multi-disciplined engineering and managerial tasks, and extensive experience with innovative technologies and business process engineering.

5.6.5. Personnel must be able to leverage expertise and lessons learned during development of task requirements and implementation of program plans and the activities listed above.

5.6.6. Personnel must demonstrate skill and knowledge across the full spectrum of project management of logistics processes, emerging IT technologies, and supply chain management to include requirements definition, business process analysis, research operations, process reengineering, and documentation development.

5.6.7. Personnel must demonstrate basic skill and knowledge on utilization of Microsoft SharePoint (used to implement the DLA R&D Knowledge Management Portal) and Microsoft Office suite applications (Outlook, Word, Excel, PowerPoint).

6. TRAVEL

6.1. The Contractor shall travel and incur other costs required to perform the above duties as necessary and directed by the SUBNET PM and SCM-S PM, respectively. All trips shall be approved in writing by the applicable PM prior to travel. The Contractor will provide a trip report for each trip. A minimum of 30-man-days of travel is anticipated. The Contractor shall provide to the Government monthly invoices detailing travel and labor expenses in support of the PWS tasks. These reports will include information about funds/hours available and expended.

6.2. The Contractor shall provide to the Government a comprehensive travel plan when travel is required. The Contractor will utilize the most efficient travel method applicable considering all modes of travel. All travel arrangements shall be coordinated in advance with the COR. The Contractor will utilize the best available commercial lodging rate for the traveling personnel and will utilize the meal and incidental rates based on the area wherein work is performed.

6.3. Contractor trip reports shall detail all activities and shall be provided within seven (7) business days following the completion of the official travel. Each report shall include: summary of the trip, work location, support and travel expenditures; and any contact with DLA or partner personnel.

7. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The QASP identifies the methods the government will use to measure performance of the Contractor against the requirements and performance standards of the PWS. The QASP consists of guidelines for performance surveillance, evaluation, reporting, deficiency notification, and adjustments. The Government shall monitor the Contractor’s performance and deliverables for each task.

In fulfillment of this effort, the offeror must provide the deliverables stated in this section. All deliverables must be submitted to the COR, in accordance with the due dates specified in the Deliverable table, unless otherwise agreed upon in writing. Unless otherwise specified, the Government will have seven (7) business days from the day the draft deliverable is received to review the document, provide comments back to the offeror, and approve or disapprove the deliverable.

The offeror must incorporate changes and corrections and submit the final deliverable to the COR within seven (7) business days from the date of receipt of comments from the COR. Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of delivery by the COR. The format for each deliverable will be determined through consultation between the COR and the offeror.

Products that reflect the offeror’s analysis and opinion (e.g. studies or analyses) may be in offeror format. At least 95% of deliverables must be submitted timely and without rework required. The standard for all tasks is 100% satisfactory completion. The payment for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to the following: Exceptional, Very Good, Satisfactory, Marginal, or Unacceptable.

7.1 Performance Requirement Summary

The Contractor shall perform the tasks and provide deliverables as indicated in the PWS. The Performance Requirements will be indicated in the PWS; this will include task/deliverable name, PWS reference, surveillance method, schedule, and inspection and acceptance criteria. The Government will make objective and subjective assessments of the Contractor’s performance on the tasks to determine whether contract performance is acceptable. The Contractor is expected to perform all functions in a professional manner and prepare accurate and timely documentation in compliance with all major regulatory and process requirements, and agency policies and procedures.

7.1.1 Surveillance Methods. The Government will ensure quality assurance and timeliness of all tasks and/or deliverables via inspection, customer feedback and random monitoring methods. The Government will inspect and evaluate performance of each completed task and/or deliverable as required IAW the PWS.

The Government will ensure quality assurance of all tasks with 100% inspections performed by the COR. During the inspections, the COR will review for current task completion. The specified checks and measures will be completed on daily, weekly, and monthly schedules depending on the task. Method of surveillance has two components:

1. Contracting Officer: The primary function of the contracting officer, with regard to surveillance activity, is to authorize changes to the PWS. The contracting officer will rely on the COR to provide information and recommendations.

2. The COR’s responsibility is to monitor, inspect, report, and make recommendations to the contracting officer regarding the quality of offeror work performed or not performed. The COR is responsible for ensuring the completion of all work in accordance with the PWS and the QASP provides a means to accomplish this.

7.1.2 Inspection and Acceptance Criteria.

Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of delivery by the COR. General quality measures, as set forth below:

a. Will be applied to each work product received from the offeror under this Performance Work Statement. Accuracy - work products must be accurate in presentation, technical content, and adherence to accepted elements of style. Clarity – work products must be clear and concise.

b. Any diagrams must be easy to understand and be relevant to the supporting narrative. Consistency to Requirements - all work products must satisfy the Government’s requirement in accordance with the task order and COR’s direction.

c. All text and diagrammatic files must be editable by the Government. Format – all documents will be provided in either hard copy or electronically as requested by the COR. Electronic documents will be provided in the appropriate Microsoft Office format (e.g., Word or PowerPoint). If appropriate, the Government may ask that they be provided in compressed or PDF format.

d. Work products must be submitted in media mutually agreed upon prior to submission. Hard copy formats must follow any specified Directives or Manuals. Timeliness – Work products must be submitted on or before the due dates determined or specified between the COR and offeror submitted in accordance with a later scheduled date determined by the Government.

7.1.3 General Acceptance Criteria. General quality measures, as set forth below, will be applied to each work product received from the Contractor. These performance measurements are defined as:

7.1.4 Performance Goal. 100% satisfactory completion of the tasking and meeting timeliness for each specific tasks.

7.1.5 Acceptable Quality Level.

An Acceptable quality level is 95% of all tasks /deliverables prepared contain only minor defects or rewrites. 95% are processed within the agreed upon timeframe or milestone(s).

7.2 Performance Review and Payments.

Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level. The application of these performance ratings or failure of the Government to apply these performance ratings does not waive any of the Government’s rights to damages under this contract.

Based on the general acceptance criteria and goals, the Contractor will be given a monthly rating by the COR of Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. Performance Payments will be applied based on these ratings.

a. Exceptional – Performance meets contractual requirements and exceeds many to the government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. The COR will make a determination to pay the contractor 100% of the monthly invoice amount.

b. Very Good – Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The COR will make a determination to pay the contractor 100% of the monthly invoice amount.

c. Satisfactory – Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. The COR will make a determination to pay the contractor 100% of the monthly invoice amount.

d. Marginal – Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. The COR will make a determination to pay the contractor 85% of the monthly invoice amount.

e. Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. Payment for the month will be withheld pending resolution of cure notice(s). Upon satisfactory resolution of issues related to the cure notice(s), payment for the month in question will be made at the Marginally Acceptable rate. If issues are not resolved, no payment will be made. Continual monthly performance at the unacceptable level will be at a level where a termination will be considered if the performance is not improved.

The performance will be rated each month by the COR and documented on a Monthly Status Report Certification form. These findings will be the basis for the amount paid for that month. The ratings, as described above, will be based on the performance of the offeror on the timeliness and quality of the services provided.

TABLE 1: DELIVERABLE

Deliverables will be determined by the SUBNET PM and SCM-S PM, respectively, and may include any documentation, coordination and communications conducted to support the tasks listed in this PWS.

The table below identifies Deliverables resulting from the above defined tasks.

Note: All days are business days unless otherwise noted.

No. of Reports Deliverable Due Date

7.3 PERFORMANCE REQUIREMENTS:

The table below identifies the Performance Requirements resulting from the above defined deliverables:

Method and Acceptable Quality Level (QL) Performance Review

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

Acceptable QL – See Section 7.1.5 Monthly Rating to be assigned pursuant to Paragraph 7.2.

7.4 CONTRACTOR QUALITY CONTROL PLAN (QCP)

The contractor shall submit a Quality Control Plan within ten (10) business days of contract award. This plan shall describe the contractor’s methodology for compliance with the Deliverables and Performance Requirements Summary above. The COR will notify the contractor of concurrence or required modifications to the QCP within ten (10) business days of receipt. The contractor shall make appropriate modifications within five (5) business days of the COR’s notification and provide a revised QCP within five (5) business days.

The contractor’s QCP must include any details specific to the contract requirements that outline how the deliverables will be met in accordance with the contract requirements.

At a minimum, the contractor’s QCP must contain the following items:

· Objectives in Services Summary.

· Review process for each contract deliverable, to include assertion and sustainment work products, to ensure government acceptance and validation.

· A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

A description of how contractor oversight will be conducted to ensure work meets or exceeds PWS requirements.

8. DOCMENTATION OF CONTRACTOR ACTIVITIES. The Contractor will submit monthly reports with summaries of work completed and status of travel funds. A final report will summarize work for the task order and provide recommendations for future actions.

9. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of the normal duty hours and / or after normal duty hours, all government facilities, equipment and materials must be secured.

10. CONTRACTOR EMPLOYEES. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on Government premises. When Contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties they must identify themselves as such to avoid creating the impression that they are Government employees.

11. CONTROL OF PERSONNEL. The contractor shall assure that persons assigned to render services under the contract are under the direction and control of the contractor at all times and are not employees of the government.

12. TEAM LEAD. The contractor shall designate a team lead to act as the principle point of contact with the KO and other designated government representatives. The team lead shall have full authority to act on the contractor’s behalf on all aspects of the contract including, but not limited to, preparing estimates, receiving task orders and other documentations, signing receipts, discussing status of task orders, and performing other related administration functions. The contractor shall designate an alternate team lead to act on behalf of the team lead during temporary absences.

13. OVERTIME REQUIREMENT. Overtime requirements, if necessary, will be worked on as an as-needed basis. The contractor shall assure that no overtime is worked unless specifically authorized and approved in writing by the KO or his designated representative.

14. USE OF UNAUTHORIZED LABOR CATEGORIES. The contractor will assure that no category of labor other than those appearing in the contract schedule will be provided unless the contract is modified to include the new category. The fact that the labor category may carry the same or lower rate does not alter this requirement.

15. CONTRACTOR INTERFACES. The Contractor may be required as part of the performance of this effort to work with other Contractors working for the Government. Such other Contractors shall not direct this Contractor in any manner. Also, this Contractor shall not direct the work of other Contractors in any manner.

16. DISCLOSURE OF INFORMATION. Information made available to the contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the KO.

16.1. The contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

16.2. Use of data. Performance of this effort may require the contractor to access and use data and information propriety to a Government agency or Government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others.

16.3. Contractor and its personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the Government, except to authorized Government personnel or upon written approval of the KO. The contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner, which provides for greater rights to the contractor.

17. PAYMENT OF UNAUTHORIZED WORK. No payments will be made for any unauthorized supplies and/or services or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed KO. Only a duly appointed KO is authorized to change the specifications, terms, and conditions under this effort.

18. GOVERNMENT FURNISHED EQUIPMENT AND VEHICLES

18.1. The Government shall furnish workspace, general administrative support equipment, to include access to phone, computers, copiers, facsimile equipment, printers, office supplies, materials, and computer software necessary to perform tasks.

18.2. The Contractors are authorized to utilize government vehicles for official travel in the accomplishments of the task requirements of this contract. Requests for additional GFE shall be submitted in writing to the COR.

19. RELOCATION COSTS. No costs will be allowed for relocating Contractors employees assigned to work under this contract. The contractor shall ensure that no such costs are included in the proposal.

20. PERIOD OF PEFORMANCE

20.1. The Period of Performance (POP) shall be for a base period of one year and two (2) twelve- month option periods as follows:

20.1.1. Base period: 1 March 2025 through 28 FEB March 2026

20.1.2. Option period 1: 1 March 2026 through 28 FEB 2027

20.1.3. Option period 2: 1 March 2027 through 28 FEB 2028.

20.2. Federal Holiday.: The contractor(s) is not required to provide services on the ten Federal holidays listed below and any other holiday observed by DLA unless such work is approved by the COR. The following holidays are observed:

20.3. New Year's Day (January 1st), Martin Luther King's Birthday (third Monday in January), Presidents' Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth (June 19th), Independence Day (July 4th), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans’ Day (November 11th), Thanksgiving Day (fourth Thursday in November), Christmas Day (December 25th).

20.4. When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday.

20.5. Other installation closure: When the Installation Commander closes the installation for any reason, including but not limited to days of inclement weather, the Contractor is required to telework.

20.6. Place of Performance: The Contractor will report to either DLA headquarters at Ft. Belvoir, VA, for CAC or GFE. The Contractor shall telework the remaining time. Travel to other sites is expected.

21. ADMINSTRATIVE CONSIDERATIONS.

21.1. Within 2 weeks of the award, the contractor will conduct an initial orientation briefing. The intent of the briefing is to facilitate the communication process between the Government and the contractor by introducing key task participants and explaining roles, revising communication ground rules’ and assuring a common understanding of subtask requirements and objectives

21.2. Correspondence: To promote timely and effective administration, correspondence will be subject to the following procedures:

21.2.1. Technical correspondence (where technical issues relate to compliance with the requirements herein) will be addressed to the applicable DLA R&D PM with an information copy to the COR.

21.2.2. All other correspondence, including invoices, that proposes or otherwise involves waivers, deviations or modifications to the requirements, terms or conditions of this PWS will be addressed to the COR with an information copy to the KO.

22. CORS. The following individuals are he Contracting Officer's Representative (COR) for the task order pursuant to this PWS:

Dr. Gloria Edwards Subsistence Network R&D Program Manager DLA Logistics Operations Logistics Research and Development (J68) 8725 John J. Kingman Road Fort Belvoir, VA 22060 Phone: 571-425-7332

23. SCM-S PM

The following person is designated the Supply Chain Management and Sustainability R&D Program Manager for this Task Order pursuant to this PWS. The SCM-S R&D PM is the primary recipient of, and has the ultimate responsibility for, ensuring that all deliverables are reviewed and rated against this Order's stated performance requirements. The SCM-S PM will notify the KO for contractor’s performance meeting below satisfactory level, or any issues related to performance of the contract.

Dr. Imes Chiu.

Supply Chain Management and Sustainability Program Manager HQs Defense Logistics Agency Research and Development Program Office (J68) 8725 John J. Kingman Road Fort Belvoir, VA 22060-6221 Phone: 571 459-3417

24. SUBNET PM

The following person is designated the Subsistence R&D PM for this Task Order pursuant to this PWS. The Subsistence R&D PM is the primary recipient of, and has the ultimate responsibility for, ensuring that all deliverables are reviewed and rated against this Order's stated performance requirements. The SUBNET PM will notify the KO for contractor’s performance meeting below satisfactory level, or any issues related to performance of the contract.

Dr. Gloria Edwards DLA Logistics Operations Logistics Research and Development (J68) 8725 John J. Kingman Road Fort Belvoir, VA 22060 Phone: 571-425-7332

25. COMMON ACCESS CARD (CAC)

DLAM 1000.13

APPENDIX 1 TO ENCLOSURE 3: CONTRACTOR INSTRUCTIONS

Performance under this contract may require the contractor to obtain a Common Access Card (CAC). If CACs are issued under this contract, the contractor will complete and comply with the following steps to obtain, control, and turn-in Government-issued CACs, as well as establish procedures to control and account for contractor CACs at all times. This process is only for the issuance and accountability of CACs. Contractors may be required to provide additional forms and follow additional procedures for other forms of access and/or background/security checks depending on local site/installation requirements.

Common Access Card (CAC) Procedures

1. The contractor has each contractor employee requiring a CAC complete DLAH Form 1728 in accordance with Enclosure 3; 2a. Note: Contractors do not complete blocks 11, 14, 15.a. or 15.b.; these are completed by the COR/COTR.

2. The contractor hand carries the DLAH 1728 form(s) or sends via secure mail, or encrypted email to (NOTE: The contractor may forward these forms individually or as a group to):

a. The COR or COTR for the contract if a COR/COTR was designated.

b. The KO for the contract if no COR/COTR was designated.

3. Each contractor employee must verify their account information upon receipt of an email from the Government containing a username and password for the Trusted Associate Sponsorship System (TASS). The web link for TASS is included in the email.

4. Each contractor employee will receive an email via TASS when their account has been approved. The email will notify the employee to obtain a government-issued CAC from the nearest Real-Time Automated Personnel Identification System (RAPIDS) office. The email will also provide a link that identifies the locations of RAPIDS offices.

5. Each contractor employee will obtain their issued CAC from the RAPIDS office.

6. The contractor, within one business day of issuance, provides written notice via email to the COR/COTR (or the KO, if no COR/COTR was designated) for each contractor CAC issued identifying the contractor employee’s name, the date of issuance, and the date of expiration of the CAC. This notification may be made individually for each contractor employee or together for a group of contractor employees. Note: This requirement is not applicable when the same is person is performing both COR/COTR and TA roles.

7. The contractor always establishes procedures to control and account for Government- issued contractor CACs to include the following:

a. Ensure contractor CACs issued for this contract are only used for the purpose of performing under this contract.

b. Ensure contractor CACs are secured in a manner that precludes unauthorized use and that recognizes the CAC is the property of the U.S. Government.

c. Ensure contractor employees do not abuse or place holes in their CACs.

d. Ensure contractor employees do not display their CACs in public.

8. If a contractor CAC is lost or stolen:

a. The contractor employee will immediately notify the contractor that the contractor CAC has been lost or stolen.

b. The contractor will immediately notify the COR/COTR (or the KO, if no COR/COTR was designated), detailing the circumstances regarding the lost or stolen contractor CAC, as follows:

(1) Face-to-face, followed within one business day by a written notice via email, or

(2) In writing, via email, or

(3) By telephone, followed within one business day by a written notice via email.

c. The contractor will report the lost or stolen CAC card to the local DLA Police/host installation police, who will provide the contractor a police report. If there are no local DLA Police/host installation police, or no police report is provided, the contractor will provide information to the COR/COTR/KO, as applicable, detailing the circumstances of how the CAC was lost or stolen. The COR/COTR/KO will provide a memorandum for the contractor employee to support issuance of new CAC.

d. The contractor has the contractor employee bring the report/memorandum to the nearest RAPIDS office. If the CAC can be reissued within 24 hours, bring the report/memorandum to the nearest CAC office for reissue. If the CAC cannot be reissued in 24 hours, follow the steps for a new CAC, beginning at Step 1.

9. If the expiration date for a contractor CAC is before the completion of the contract and the contractor employee is to continue working under the contract and still requires a CAC, the contractor:

a. Notifies the COR/COTR as follows:

(1) Face-to-face, followed within one business day by a written notice via email, or

(2) In writing, via email, or

(3) By telephone, followed within one business day by a written notice via email.

b. No less than 10 business days before the current CAC’s expiration date, completes and complies with the steps above beginning with Step 2 for issuance of a new contractor CAC for the employee.

c. Brings the expiring CAC to the RAPIDS office for turn-in and receives new CAC.

d. Notifies the COR/COTR once a new CAC has been issued.

10. The contractor/contractor employee turns in any found CACs immediately, via hand carry, to the nearest Federal law enforcement office.

11. The contractor immediately collects all contractor CAC(s) from the contractor employee(s) at:

a. Contract completion or termination

b. Termination/Reassignment of an employee (this includes any reason the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC).

12. For contract completion or termination – within one business day after collecting the contractor CAC(s), arranges for turn-in via one of the below methods:

a. The contractor:

(1) If the /COTR/KO is co-located or near enough that in-person transfer of CACs can be arranged, the contractor:

(a) Arranges to meet the /COTR (or the KO, if no /COTR was designated) to turn-in the collected contractor CAC(s).

(b) Hand-carries all collected contractor CACs for turn-in to meet the /COTR (or the KO, if no /COTR was designated).

(c) Completes and signs the Government-Issued Contractor CAC Turn-In Receipt with the /COTR (or the KO if no /COTR was designated). The contractor is provided a copy of the receipt.

(2) If in-person transfer of CAC cannot be arranged, the contractor:

(a) Sends, via certified mail, the CACs to the /COTR/KO. The contractor includes in the package the Government-Issued Contractor CAC Turn-In Receipt, with signed acknowledgement of contractor turn-in.

(b) Notifies /COTR/KO that CACs have been sent via certified mail.

(c) Receives a completed copy of the receipt from the /COTR/KO once the /COTR/KO has received the CACs.

13. For termination/reassignment of an employee:

a. Immediately notifies the /COTR (or the KO, if no /COTR was designated) that the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC, as follows:

(1) Face-to-face, followed within one business day by a written notice via email, or

(2) In writing, via email, or

(3) By telephone, followed within one business day by a written notice via email.

b. Follows the turn-in procedures above for contract completion or termination, as applicable.

14. Contractor Reporting Requirements: The contractor is required to submit, monthly, to the COR/COTR (or the KO, if no COR/COTR was designated) a report of all employees working on the contract who have been issued CAC cards and a verification of whether each listed employee still requires a CAC. The report must note where changes have occurred (additions or deletions) since the previous month. Contractor employees who already have a CAC related to another DLA or DoD contract must be included in the monthly report. Contractor will note the issuing organization and the CAC expiration date. Contractor is still responsible for notifying the COR/COTR/KO when the individual is no longer working under the subject contract.

15. The above procedures have been established as a DLA security measure. Contractors are advised that failure to comply with any of the above requirements will be considered a violation of the terms and conditions of the contract and the KO may take action to remedy such violations. Specifically, failure to safeguard, follow these procedures, including reporting requirements, or turn-in CACs within the established timeframes may result in the following actions, which are in addition to other actions the KO may take under governing law and regulation and the terms and conditions of the contract:

a. Immediate work stoppage (issuance of a stop work order), not to be lifted until resolution of CAC issue

b. Disapproval of invoices and delay of payment

c. Withholding of final payment (in accordance with FAR 52.204-9)

d. Documentation of CAC Non-Compliance in the Contractor Performance Assessment Reporting System (CPARS).