PWS (Security Administration and Access Control Support Services).pdf

ATTACHMENT 1

PERFORMANCE WORK STATEMENT (PWS)

410th Ver 1 2023-10

UNITED STATES SPECIAL OPERATIONS COMMAND SOUTH (SOCSOUTH)

FOR

SECURITY ADMINISTRATION

AND

ACCESS CONTROL SUPPORT

03 September 2024

Part 1

General Information

1. GENERAL: The purpose of this contract is to fulfill SOCSOUTH’s need for Security Administration and Access Control Support. This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Security Administration and Access Control Support as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: SOCSOUTH’s physical security, personnel security, and access control programs have been a contracted service.

1.3 Objectives: To provide SOCSOUTH with expert, efficient, timely, and proactive Security Administration and Access Control Support services, with the ultimate goal of protecting the command’s personnel, information, facilities, and operations from acts of espionage, sabotage, terrorism, workplace violence, and other criminal acts.

1.4 Scope: Contractor shall provide non-personal Security Administration and Access Control services, to include controlling access to the main SOCSOUTH headquarters building and assisting in the development and implementation of SOCSOUTH’s personnel and physical security programs. The Contractor shall directly support the efforts of SOCSOUTH’s Security Management Office.

1.5 Period of Performance: The Period of Performance shall be for a Phase In of 30 days, a Base Period of 9 months and four (4) 12-month Option Periods. The Period of Performance reads as follows:

Phase In (30 Days) Base Period (9 Months) Option Period 1 (12 Months) Option Period 2 (12 Months) Option Period 3 (12 Months) Option Period 4 (12 Months)

*Options are subject to availability of funds.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five

(5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The Contractor is required to perform access control services during the holidays identified below. The Contractor is not required to provide personnel for security administration services on these days.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

1.6.4 Hours of Operation: The Contractor is responsible for providing access control and security administration services as listed below. The Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

0800-1700 (Monday through Friday): SCI Personnel Security Specialist (Top Secret clearance with SCI eligibility required) 0800-1700 (Monday through Friday): Collateral Personnel Security Specialist 0800-1700 (Monday through Friday): Physical Security Officer (PSO) 0700-1800 (Monday through Friday): Access Control Main Entrance and Badging 24/7 (Monday through Sunday): Access Control Video Monitoring

1.6.5 Place of Performance: The work under this contract will be performed at 29401 SW 125th Avenue, Building 600, Homestead ARB, FL 33039 and other designated SOCSOUTH facilities.

1.6.6 Type of Contract: The USG will award a Firm Fixed Price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: Reserved

1.6.7.4 Personnel Security Clearance Requirements: The Contractor shall possess and maintain a TOP SECRET facility security clearance from the Defense Security Service. Contractor employees performing work under this contract must have active personnel security clearances at either the TOP SECRET or SECRET level in Defense Information System for Security (DISS) at the time of the proposal submission, and must maintain the level of security required for the life of the contract. The Contractor must be able to provide personnel with TOP SECRET clearances and SCI eligibility to work in support of the SOCSOUTH (Collateral/SCI) Personnel Security and Physical Security programs. Contractor employees performing work in support of Access Control must possess a SECRET clearance. The security requirements are IAW the attached DD Form 254, “Department of Defense (DoD) Security Classification Specification.” The Contractor shall ensure that Contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements, when the employee has access to information classified as “Confidential,” “Secret,” or “Top Secret.” The Contractor will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR within 10 days of request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract.

If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall notify the KO and COR of that information within 24 hours. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S.

Government authorities within 5 days of the end of their contractual duties.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR within 30 days of request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

http://www.uscis.gov/e-verify

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours 1700hrs and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security procedures and policies. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following are considered key personnel by the US Government:

Senior Site Representative/Alternate Senior Site Representative. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer in the phase in period and updated as necessary. Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Senior Site Representative, or a named alternate, will be present at the SOCSOUTH headquarters from 0800-1800 Monday through Friday.

1.6.10.1 The key personnel identified above must have at least two (2) years of management experience in support of a DOD or other USG agency security division. The Senior Site Representative must have a TOP SECRET personnel security clearance registered in DISS.

1.6.11: Qualifications for all key personnel are listed below:

SCI Security Administration Personnel Specialist: two (2) years SCI security experience with DoD and/or federal law enforcement agencies/organizations.

Collateral Personnel Specialist: two (2) years security experience managing access/intrusion control systems, GSA-approved locks with DoD and/or federal law enforcement agencies/organizations, and processing background investigations with DoD and/or federal law enforcement agencies/organizations.

Physical Security Officer: two (2) years security experience managing access/intrusion control systems, GSA-approved locks with DoD and/or federal law enforcement agencies/organizations, qualified to carry out Physical Security Officer duties as outlined in AR 190-13. Access Control Main Entrance Personnel: one (1) year experience providing customer service and records/database management within DoD.

Access Control Video Monitoring and Badging Personnel: one (1) year experience providing in operating video monitoring equipment and records/database management with DoD and/or federal law enforcement agencies/organizations.

Contractor personnel shall possess at least a High School Diploma. Contractor employees with access control responsibilities shall have at least one (1) year experience working with access control, facility security, and security administration on USG installations or facilities.

1.6.11.1 IA/IT Training Certification: Reserved

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor personnel will be issued a SOCSOUTH picture identification badge which will be worn and visible at all times while in government facilities. USG issued identification remains the property of the USG and will be returned to the issuing office or designated USG personnel upon transfer or departure of Contractor personnel from

SOCSOUTH.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within 5 day of the end of their contractual duties.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional. All employees of this organization are visible representatives of SOCSOUTH. The professional, conservative business image we want to present requires employees to present a clean and neat appearance and dress in a manner appropriate to their working environment and to the type of work performed. A general overview of acceptable business casual attire includes: casual slacks; ladies slacks and skirts (non-denim); casual shirts with collars; polo shirts, sweaters and turtlenecks; blouses (collared or un-collared); and leather loafers, boots, flats, heels, dress sandals, and jeans that are of a solid dark color neither holes nor rips, clean and with no bleach stains. T-shirts, Ball caps, flip-flops, and hoodies are not allowed.

1.6.13 Contractor Travel: Reserved

1.6.14 Other Direct Costs (ODC): Reserved

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, http://www.dimoc.mil/resourcess/limitations/ the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) calendar day Phase-In/Phase-Out (PIPO) periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period. The Phase-In period will include a two-day orientation for the Contractor’s management personnel to ensure that the Contractor is familiar with the working environment, required equipment, and local security procedures. On the effective date of the contract, the Contractor shall be expected to be fully prepared to meet the requirements of this PWS without Government support. During the Phase- Out Period, the Contractor will permit the succeeding Contractor and designated employees to observe all functions, procedures and operations under this contract. The Contractor shall complete ongoing work and otherwise prepare for an orderly transition to his successor. The Contractor shall assemble all working papers in an orderly and logical manner and deliver them to the successor. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or transferring such reasonability to the succeeding Contractor. The Contractor shall fully cooperate with his successor and the Government so as not to interfere with their work or duties.

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel.

For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

https://ia.signal.army.mil/DoDIAA/default.asp

1.6.19.7 OPSEC Training (As determined by AT/OPSEC Review): All Contractor employees and sub- Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 5 days of the request.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Access (relating to a restricted area). Personnel movement within a restricted area that allows the chance for visual observation of, or physical proximity to, either classified or protected material.

2.1.2. Access (relating to information). The ability and opportunity to obtain knowledge of classified information.

2.1.3. Access Control. The system of policies and procedures established to regulate personnel movement within a restricted area and prevent the unauthorized disclosure of classified or protected material.

2.1.4. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.5. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.6. Contracting officer’s representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.7. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.8. Deliverable. Anything that can be physically delivered, but may include nonmanufactured things such as meeting minutes or reports.

2.1.9. Duty Hours. For purposes of this contract, see paragraph 1.6.4 for duty hours corresponding to respective positions.

2.1.10. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.11. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.12. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.13. Personnel Security. The application of standards and criteria to determine whether or not an individual is eligible for access to classified information.

2.1.14. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.15. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

2.1.16. Quality Control (QC). Tasks performed by the contractor to improve the quality of the organization’s output.

2.1.17. Shall. Imperative.

2.1.18. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.19. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.20. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DISS Defense Information System for Security DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology

JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology NLT No Later Than ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PSIP Personnel Security Investigation Portal PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCI Sensitive Compartmented Information SCR Service Contract Reporting SOP Standard Operating Procedures SWFT Secure Web Fingerprint Transmission SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

THIS SECTION INTENTIONALLY LEFT BLANK

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The USG will provide all Contractor personnel with an initial orientation and familiarization training on organizational structure and processes, workflow, and product formats. The orientation and training will take place during the Phase-In Period. The USG will provide routine maintenance, computer network, and automation support services with respect to the computer and/or telephone systems provided for Contractor use.

3.2 Facilities: The USG will provide Contractor personnel with the necessary workspace to provide the support outlined in this PWS, to include a dedicated work area for on-site support, an access control point with associated workstation, and a workstation within the SOCSOUTH SCI Personnel Security Section. All workspace will be located within the SOCSOUTH headquarters facility, located at 29401 SW 125th Avenue (Building 600), Homestead, FL 33039.

3.3 Utilities: All utilities in the SOCSOUTH headquarters facility will be available for the Contractor’s use in the performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off water faucets or valves after using the required amount to clean equipment.

3.4 Equipment: The USG will provide Contractor personnel with workstations, desktop computers, access to printers and copiers, and telephones for work-related and overseas calls.

3.4.1 Property Management Plan: For all issued GFP for this contract, the Contractor shall submit a Property Management Plan within fifteen (15) days of the contract effective date. The Property Management Plan shall be submitted to the COR with a copy furnished to the KO. The Property Management Plan shall address the requirements listed in FAR Clause 52.245-1, Government Property.

3.5 Materials: The Government will provide Contractor personnel with office supplies, to include printer paper and cartridges, as necessary to accomplish the tasks outlined in the PWS.

3.6 Common Access Cards (CAC): The Government will provide Common Access Cars (CAC) via the Trusted Associated Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ).

https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: The Contractor shall possess at proposal submission a TOP SECRET facility clearance from the Defense Security Service. Clearance at this level shall be maintained throughout the contract. The Contractor’s employees, performing work in support of this contract, shall have been granted at least a SECRET personnel security clearance from the Defense Industrial Security Clearance Office. Any Contractor employee performing security administration duties in support of the SCI Personnel Security Section must have a TOP SECRET personnel security clearance with SCI eligibility. The required DD Form 254 will be provided separately.

4.3. Materials: Reserved

4.4. Equipment: The Contractor shall provide a means of transportation (example: golf cart, leased auto) for the security checks.

PART 5

SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide Security Administration and Access Control services, to include controlling access to the main SOCSOUTH headquarters building and assisting in the development and implementation of SOCSOUTH’s personnel and physical security programs. The Contractor shall directly support the efforts of SOCSOUTH’s Security Management Office.

5.1. Basic Services: Contractor shall provide a knowledgeable personnel specialist to assist in developing and implementing SOCSOUTH’s personnel security and collateral personnel security programs. Assist the Physical Security Officer in daily requirements. SOCSOUTH’s Command Security requires dedicated support from Contractor security specialists.

5.1.1 Physical Security Services: Contractor shall provide a certified Physical Security Officer to carry out Physical Security Officer duties as outlined in AR 190-13.

5.1.2. Access Control Services: Contractor shall provide access control services to SOCSOUTH’s main headquarters via a central access control point with video monitoring of all entrances and egresses.

Contractor will provide access control to the main headquarters building 24 hours, seven days a week, twelve months a year, with sufficient manning to accomplish the tasks identified in this PWS.

5.1.3. Security Administration Services: Contractor will provide security administration support during normal business hours, Monday through Friday, and be responsible for conducting personnel security clearance checks; operating a badging system; maintaining access control records; and providing customer service to those seeking access to the building. Contractor will provide one (1) TS SCI cleared person to inspect and secure the Sensitive Compartmentalized Information Facility (SCIF), Monday through Friday, between the hours of 1700 and 0600.

5.1.4. Patrol Services: Contractor will provide Random Search and patrol services (minimum two (2) personnel) during normal business hours, Monday through Friday, and be responsible for conducting random searches at the main entrance of the Headquarters’ building on those seeking access to the building and for random patrols the headquarters building and all outlying SOCSOUTH buildings and ground perimeters. Contractor will assist Physical Security Officer in the performance of his/her normal duties.

5.2. Contractor personnel shall be knowledgeable of and comply with Department of Defense, U.S. Army, and Intelligence Community rules and regulations pertaining to physical security, personnel security, and the safeguarding of classified information.

5.3. Access Control Tasks:

5.3.1. Contractor personnel will be knowledgeable of and comply with Department of Defense and U.S.

Army physical and personnel security requirements, as identified in Part 6 of this PWS.

5.3.2. Contractor shall assist in the development and review of SOCSOUTH’s access control standard operating procedures, providing recommendations to the Command Security Manager for increased efficiency and streamline the existing process.

5.3.3. Contractor shall assist in developing an Emergency Action Plan (EAP) to address procedures for maintaining access control during a mass ingress/egress event. Access control personnel will participate in emergency evacuation drills as required.

5.3.4. The Contractor shall provide a written access control assessment for all buildings and workspaces under SOCSOUTH control to ensure compliance with Command and DOD physical security policies and procedures. Provide a report in memorandum format referencing the applicable policies and regulations.

5.3.5. Contractor shall create and maintain access control…