PWS Salina DFAC 20241106.pdf

PERFORMANCE WORK STATEMENT

For

Dining Facility (DFAC) Full Food Service, Salina, KS

11/06/2024

1.0 General - This is a non-personal services contract to provide Dining Facility (DFAC) food service operations for the KS Regional Training Institute (KSRTI), Salina, KS. The Government shall provide technical assistance to the contractor but should not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Scope – The Contractor shall ensure the continuous operation of full food service turn-key operations. The Contractor shall conform to the standards identified and shall follow all applicable instructions and directives as identified by this Performance Work Statement (PWS). The Contractor shall ensure the workforce is adequate to maintain continuous operation of the DFAC 100% of the time. Contractor tasks include, but are not limited to, the following: DFAC operations, management, cooking, food preparation, serving, replenishing food, cleaning facilities, equipment, tables, handling foods, providing supplies, maintaining quality control, and ensuring operator maintenance.

Rations shall be prepared according to the published Menu in accordance with Army Go for Green (G4G) Recipes.

1.2 Background – KSRTI is owned by the State of Kansas. The DFAC provides meals for Subsistence-in-Kind (SIK) Soldiers and Non-SIK personnel. Providing quality meals to Soldiers and civilians conducting training activities, attending training courses, visiting various locations of the Kansas National Guard (KSNG)is an important role in meeting KSNG mission requirements.

1.3 Period of Performance – The period of performance shall be for one base period of 12 months and four 12-month option periods.

1.4 General Information:

1.4.1 Quality Control (QC) – The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with the PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how they assure their work complies with the requirements of the contract. At a minimum, the contract shall develop QC procedures that address the areas identified in Technical Exhibit 1, performance requirement summary. A final QCP shall be submitted to the Contracting Officer (KO) no later than (NLT) 10 days after the contract is awarded. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s acceptance in writing of any proposed changes to their QCP.

1.4.1.1 Customer Comment System – The contractor shall use the Interactive Customer Evaluation (ICE) system as part of their QCP. This system clearly defines whether the rating given is positive or negative. The comments can be submitted electronically through the website https://ice.disa.mil. The contractor shall ensure negative trends written in comments are corrected or eliminated within 30 days. Corrective actions will be sent to the KO or the Contracting Officer Representative (COR) within 15 days. All comment cards will be evaluated by the KO and the COR.

1.4.2 Quality Assurance – The Government will evaluate the contractor’s performance under this contract in accordance with the quality assurance surveillance plan (QASP).

This plan is primarily focused on what the government will do to ensure the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality levels or defect rates.

1.4.3 Recognized Holidays – The following are recognized United States (US) holidays.

The contractor may be required to perform services on these days:

New Year’s Day – 1 January Martin Luther King Day President’s Day Memorial Day Juneteenth – 19 June Independence Day Labor Day Columbus Day Veteran’s Day - 11 November Thanksgiving Day Christmas Day – 25 Christmas Day

1.4.4 Place and Performance of Services – The contractor is responsible for conducting business up to twenty-four (24) hours a day, seven days a week; except when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closings. Performance shall be at the Kansas Regional Training Institute (KSRTI), Nickel Hall, 2930 Scanlan Ave, Salina, KS 67401. Meal serving hours: 0600 - 0700 for the morning meal, 1100-1200 for the mid-day meal, and 1730-1830 for the evening meal. If requested or required, midnight meal hours are from 2330-0100. DFAC doors will open on time each day. Extension of meals hours will be posted on the door of the DFAC. Extension hours will be discussed and agreed to by the contractor and COR for any extension beyond 1 hour.

1.4.4.1 Serving times – Serving times are based on the number of personnel being served. The DFAC will be open for a minimum of 1 hour to a maximum of 3 hours for each meal period. The breakout below is based on the number of personnel being served during one meal period:

Up to 99 personnel – open 1 hour 100-299 Personnel - open 1.5 hours 300-399 personnel – open 2 hours 400-499 personnel – open 2.5 hours 500 or more – open 3 hours

1.4.4.2 Notifications and Changes – JFHQ/DOL and KSRTI are required to have their own COR to maintain their individual requirements for DFAC support. All memorandums for record (MFR) requesting DFAC meals will be submitted to the contractor for 30-day period NLT 10 days prior to the next month. Changes must be submitted no later than 3 days before the required change. No changes will be made less than 3 days from the beginning of the event. (IDT weekends are 1 event per unit). Units conducting annual training will submit changes within 48 hours of the event start time. This includes increases or decreases to the headcount or type of meals needed. Requests for holiday services will be made as part of the normal MFR and annotated by the unit.

1.4.5 Contractor Workforce – The contractor must maintain an adequate workforce to ensure uninterrupted performance of all tasks as defined in this PWS. When hiring, the contractor must keep in mind that the stability and continuity of workforce is essential.

Telework is not authorized. Employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations.

Contractor employees shall only enter a restricted area when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for any reason stated above does not relieve the contractor from responsibility for total performance of this contract.

1.4.6 Security Requirements – The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall office, Director of Emergency Management, or the security office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA) and/or local policy. Should the Force Protection change, the government may require changes in contractor security matters or processes. All employees are required to obtain an entrance proxy card from the security office.

1.4.5.1 Contractor and all associated subcontractors’ employees shall comply with adjudication standards and procedures using the national crime information center interstate identification (NCIC-II) and terrorist screening database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by government representative).

1.4.5.2 Communications Security/Information Technology – All communication with DOD organizations is subject to Communications Security (COMSEC) review. All telephone and email communication networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures.

The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all government regulations concerning the authorized use of the government’s computer network, including the restriction against using the network to recruit government personnel or advertise job openings.

1.4.5.4 Anti-Terrorism (AT) Level 1 Awareness Training – All contractor employees, to include subcontractor employees, requiring access to Army installation, facilities, and controlled areas shall complete AT Level 1 Awareness Training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract; whichever is applicable. The contractor shall document and have certificates of completion available to be inspected for each affected contractor employee and subcontractor employee, within 30 days after completion of training by all employees.

AT Level 1 Awareness Training is available at https://jko.jten.mil.

1.4.5.5 iWATCH Training – The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract being awarded and within 30 calendar days of new employees commencing performance, with the results documented and available for inspection.

1.4.5.6 Operations Security (OPSEC) Training – In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level 1 OPSEC training within 30 days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec.

1.4.5.7 Reserved

1.4.5.8 Threat Awareness and Reporting Program (TARP) – Per AR 381-12, TARP, contractor employees with a security clearance must receive annual TARP training by a counterintelligence agent or other trainer as specified in Chapter 2, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, personnel trained, and date of training when requested by the contracting officer.

1.4.6 Key Control – The contractor shall establish and implement methods of ensuring that no keys/or proxy cards issued by the government are lost, misplaced, stolen, or used by unauthorized persons. No keys issued by the government shall be duplicated.

The contractor shall include procedures covering key control in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/proxy cards to the COR. NOTE: All refences to keys include proxy cards.

1.4.6.1 – In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, rekey or replace the affected lock or locks; however, the government, at its option may replace the affected lock or locks, or perform rekeying.

When the government replaces or rekeys the locks, the government will charge the contractor the total cost of lock replacement or rekeying. The Construction Facility Management Office (CFMO) is responsible for the initial cost of replacing or rekeying any locks and/or cores issued to the contractor. The contractor will issue a check back to the government for full payment, to then be credited back to CFMO for the cost of the keys and/or locks. The Government will withhold payment of invoices until payment is received and cleared.

1.4.6.2 Lock Combinations – The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access no longer need access. These procedures shall be included in the contractor’s

QCP.

1.4.6.3 Food Storage Access – The contractor shall supervise all vendor deliveries and under no circumstance will vendors be allowed any unescorted or unsupervised access to the food storage areas. Access to all food preparations and rations storage areas shall be strictly limited and shall be marked with signage “Authorized Personnel Only”.

1.4.7 Special Qualifications – Contractor must ensure that any personnel performing under this contract are fully trained and qualified to perform the services. The DFAC Manager shall possess and maintain current Serve-Safe certification.

1.4.8 Post Award Conference/Periodic Progress Meeting – The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulation (FAR) subpart 42.5. The KO, COR, and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the KO will apprise the government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the government. Contractor attendance at these meetings shall be at no additional cost to the government.

1.4.9 Key Personnel – The government considers the following positions as key personnel.

1.4.9.1 Contract Manager (CM) – The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operations of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure the contractor employees do not perform any service outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9.2 DFAC Manager – Provide a DFAC manager to direct work, be responsible for performance, and meet the specified performance standards. A DFAC manager shall be on site during normal DFAC hours. Any person that serves as DFAC Manager must have a minimum of two years of large-scale food operations and management experience and must have a high school diploma or equivalent.

1.4.9.3 DFAC Supervisor – Provide a supervisor for each shift and an alternate to direct work, be responsible for the performance of their respective shift, and to ensure the specified performance standards are met. A DFAC supervisor shall be onsite while a sift is working.

1.4.10 – Identification of Contractor Employees – All contactor employees attending meetings, answering government telephones, and working other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression that they are government employees. The contractor shall ensure all documents or reports produced by contractor personnel are suitably marked as contractor products or contractor participation is appropriately disclosed. The contractor’s status as a contractor shall be predominantly displayed in all correspondence types (to include signature blocks) and dealings with government and non-government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name and employee name displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason.

The contractor shall return all identification media to the KO within 14 days of the employee’s departure.

1.4.10.1 Registered Employee Listing – Contractor shall no later than the 25th of each month, and no later than 24 hours after there is an employee change, provide the

KSRTI and DOL COR with a complete employee roster. The roster is to ensure military security and anti-terrorism measures are being met.

1.4.10.2 Employee Uniforms – Employees shall wear a clean and complete uniform when working. The contractor shall provide employee uniforms, nametags, and any other specialty clothing (gloves, hairnets, aprons, etc.). All uniforms shall be in good condition with no holes, tears, or heavy stains. Nametags shall be always worn on the exterior clothing in a conspicuous location. Uniform shall be freshly laundered and well fitting. The Contractor or their employees are responsible for the launder of all uniforms and specialty clothing. The Government will not provide the means to launder Contractor items. The uniforms shall not contain commercial advertising, except the Contractor’s name. The KO or the COR will approve the types and colors of uniforms before the contract start date.

1.4.10.3 Shoes – All shoes shall be slip-resistant, without holes and of sturdy construction. Shoes shall cover the foot for sanitation and safety reasons. Open toe shoes, sandals, and heels higher that 1 ½ inches are not authorized and shall not be worn.

1.4.10.4 Appearance – All contractor personnel shall always present a neat and clean appearance and shall be easily recognized as contract employees. All employees shall wear a complete uniform compliment (shirt, slacks, hats, etc.) always to present a professional appearance. Uniforms soiled beyond normal duties shall be changed immediately. This requires the contractor to maintain an emergency change of clothes.

1.4.11 Combating Trafficking in Persons – The United States government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in any form of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The contractor shall notify its employees of the United States government’s zero-tolerance policy and the actions that will be taken against employees for violations of this policy.

The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described in

FAR 22.17.

1.4.12 Organizational Conflicts of Interest (OCI) – The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source of selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.), or perform evaluation services which may create a current or subsequent OCI as defined in FAR subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.13 Phase In/Phase Out Periods – The contractor shall “phase in” in accordance with the plan submitted with the proposal, as well as communication and coordination with the KO and COR. The Contractor shall submit a “phase out” plan that shall address plans and procedures necessary to ensure a smooth transition to any follow-on contract. The offeror shall present a detailed plan for the phase-out which includes demobilization, assessment of potential security risks, and transfer of full operational responsibility. The plan shall address actions, plans, and procedures necessary to complete the contract term without impacting service or response in all areas. To minimize any decrease in productivity and to prevent possible negative impacts on additional service, the contractor shall become familiar with performance requirements to commence full performance of service on the contract start date.

2.0 Definitions and Acronyms

2.1 Definitions:

2.1.1 ACCEPTABLE QUALITY LEVEL (AQL) – A designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2.1.2 ARMY FOOD MANAGEMENT INFORMATION SYSTEM (AFMIS) – An

automated record keeping system used in DFACs to perform various functions that include processes and outcomes, e.g., meal production/planning; head counting;

subsistence ordering; receipt and storage; and equipment replacement plan. These functions provide the capability to create and adjust menus, shopping lists, and production schedules; make requests against subsistence inventories; facilitate returns to inventory; provide inventory accountability; perform headcount entries; and inquire against a variety of files. The AFMIS is a web-based system that operates from a government/CAC enable computer within each DFAC.

2.1.3 ARMY FOOD PROGRAM – A comprehensive program which encompasses all phases of food service from: procurement, inspection, transportation, storage, distribution, issue and sale, preparation, and serving meals in garrison DFACs and in the field.

2.1.4 CLEAN – Free of visible signs of food, food residues, ingredients, grease, soap, and foreign matter.

2.1.5 CONTRACTOR – A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.6 CONTRACTING OFFICER (KO) – A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.7 CONTRACTING OFFICER'S REPRESENTATIVE (COR) – An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.8 DEFECTIVE SERVICE – A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9 DELIVERABLE – Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.10 DINNERWARE – Eating and drinking utensils for table use, such as flatware including knives, forks, and spoons; hollowware including bowls, cups, serving dishes, and tumblers; and plates. May be single use items.

2.1.11 EXPENDABLE/DURABLE SUPPLIES – Items which are consumed in use, regardless of type, classification, or unit price.

2.1.12 FOOD BORNE DISEASE OUTBREAK – The occurrence of two or more cases of a similar illness resulting from the ingestion of a common food.

2.1.13 FOOD CONTACT SURFACE – A surface of equipment or utensils with which food normally comes in contact. This includes equipment and utensils from which food may drain, drip, or splash back into food or onto surfaces normally in contact with food.

2.1.14 FOOD PROGRAM MANAGER / FOOD ADVISOR – An officer, warrant officer, noncommissioned officer, or Department of the Army civilian who is responsible to the commander for matters relating to food service.

2.1.15 FULL FOOD SERVICE (FFS) – Those activities that comprise the full operation of an Army DFAC.

2.1.16 GOVERNMENT FURNISHED PROPERTY (GFP) – All facilities, equipment, food, and supplies owned or leased by the Government provided to the contractor for use in performance of this contract.

2.1.17 GOVERNMENT PROPERTY – All property owned by or leased to the Government or acquired by the Government under the terms of the contract.

Government property includes both Government-furnished property and contractor-acquired property as defined in FAR 45.101.

2.1.18 HAZARD – A biological, chemical, or physical property that may cause an unacceptable consumer health risk.

2.1.19 KEY PERSONNEL – Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.20 OPERATING HOURS – Operating hours specify the time prior to the scheduled start of meal service for the first meal of the day, to the time following the scheduled close of meal service for the day of operation.

2.1.21 PERFORMANCE REQUIREMENTS SUMMARY (PRS) – The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to assure the Contractor is fulfilling the terms of the contract.

2.1.22 PERFORMANC STANDARD – A measurable output or result associated with the performance-based description of a requirement found in the PWS.

2.1.23 PERISHABLE SUBSISTENCE – Those food items with a limited shelf life that normally require controlled conditions of temperature, and/or humidity during transportation and storage.

2.1.24 PHYSICAL SECURITY – Actions that prevent the loss or damage of Government property.

2.1.25 PROGRESSIVE FOOD PREPARATION (BATCH COOKERY) – The continuous preparation of food items at selective time intervals during the entire meal period as the food is consumed. The objective is to match the flow of diners through the serving lines so that freshly prepared, quality food is always provided. Progressive cooking reduces the need to hold foods for long periods of time that result in loss of flavor, color, texture, and nutritive value. Exceptions to progressive cooking are baked or prepared desserts, soups, gravies, meat sauces, and other sauce-type items that do not deteriorate in flavor when held throughout the serving period.

2.1.26 QUALITY ASSURANCE – The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.27 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) – An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.28 QUALITY CONTROL (QC) – All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements SAMPLE. A sample (inspection) consists of one or more service outputs drawn from a lot. The number of outputs in the sample is the sample size.

2.1.29 SANITIZING – The process of reducing the number of microorganisms on a surface to safe levels.

2.1.30 SUBCONTRACTOR – One that enters a contract with a prime contractor. The

Government does not have privacy of contract with the subcontractor.

2.1.31 SUBSISTENCE IN KIND (SIK) – Meals furnished to enlisted personnel at Government expense, rather than money in lieu thereof.

2.1.31 TURN-KEY FACILITY – The entire DFAC operation where individuals will be able to walk into an environmentally controlled facility capable of feeding at one time the minimum number of seats set in 5.4.3.3. Except for the few items the Government has agreed to furnish to the contactor, the contractor is ultimately responsible for providing all resources, equipment, supplies, maintenance, personnel, etc. with the necessary skill sets to serve and feed personnel during the announced meal hours.

2.2 Acronyms:

AED – Automated External Defibrillator AR – Army Regulation AT – Annual Training AT/OPSEC – Anti-terrorism/Operation Security ATO – Anti-terrorism Officer CAP – Contractor Acquired Property CFMO – Construction Facility Management Office CFP/M/E – Contractor furnished property, materials, and equipment CI – Counterintelligence CM – Contract Manager CMRA – Contractor Manpower Reporting Application COMSEC – Communications Security COR – Contracting Officer Representative DA – Department of the Army DA PAM – Department of the Army Pamphlet DCSLOG – Deputy Chief of Staff Logistics DFAC – Dining Facility DOD – Department of Defense DODI – Department of Defense Instruction

DOL –

FAR – Federal Acquisition Regulation FPCON – Force Protection Condition FY – Fiscal Year G4G – Go for Green GFE – Government Furnished Equipment GFP – Government Furnished Property HAZCOM – Hazard Communications HQDA – Headquarters, Department of the Army IA – Information Assurance IAW – In accordance with ICE – Interactive Customer Evaluation ID/CAC – Identification/Common Access Card IDT – Inactive Duty Training IS – Information system J4 –

KO – Contracting Officer KSARNG – KS Army National Guard KSRTI – KS Regional Training Institute LOA – Line of Accounting LOGPAC – Logistics Package (Mermite Container) MFR – Memorandum for Record MIPR – Military Interdepartmental Purchase Request NCIC-II – National Crime Information Center Interstate Identification NFPA – National Fire Protection Agency NLT – No Later than OCI – Organizational Conflict of Interest OCR – Officer of Coordinating Responsibility OCS – Officer Candidate School OPSEC – Operational Security OSHA – Occupational Safety and Health Administration POP – Period of Performance PRS – Performance Requirements Summary PWS – Performance Work Statement QA – Quality Assurance QASP – Quality Assurance Surveillance Plan QC – Quality Control QCP – Quality Control Program SDS – Safety Data Sheets SOP – Standard Operating Procedure TARP – Threat Awareness and Reporting Program TASS – Trusted Associated Sponsorship System TM – Technical Manual TSDB – Terrorist Screening Database US – United States USARCENT – US Army Central USDA – United States Department of Agriculture USPFO – United States Property and Fiscal Office VET – Veterinary

3.0 Government Furnished Property/Material/Equipment/Services – The government will provide property, material, equipment (based on Army authorizations only), and/or services listed below solely for the purpose of performance under this contract.

3.1 Government Property – Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS. The property included are the kitchen, storage space, administrative space, dining area, and waste disposal. This government furnished property shall not be used for any purposes other than this contract.

3.2 Material

3.2.1 Publications – The government will provide publication and forms listed in 6.0 as needed.

3.2.2 Miscellaneous Items – The government will furnish education material in the form of posters and table displays as needed.

3.3 Equipment – The government will provide the equipment located at the Nickel Hall DFAC, Salina, KS. Contractor shall use KSARNG equipment, either furnished or acquired under this contract, for the performance of this contract only. The contractor shall not modify or cannibalize the equipment in such a way that it would do harm to the KSARNG. The contractor shall not remove GFE from the DFAC without the written approval by the KO.

3.3.1 The contractor will properly maintain KSARNG property. The contractor’s maintenance program shall enable the identification, disclosure, and performance of normal routine preventive maintenance IAW manufacturer recommendations. The contractor shall notify the COR of the need for replacement or repairs. The Contractor and the COR will complete and/review the equipment replacement on an annual basis.

Any equipment replacement will be processed/funded by the government unless equipment malfunction is due to Contractor misuse or neglect. Any equipment that is deemed by CFMO as misuse or neglect, the contractor shall be responsible for replacing the equipment of equal value and type of equipment.

3.4 Services – The government will furnish telephone, internet, cable, and inspections services.

3.4.1 Remote Feeding – The government will furnish transportation, drivers, equipment, and personnel to serve meals at remote feeding sites to support Soldiers in the field while they are training.

3.4.2 Veterinary and Public Health Inspector Service – Subsistence may be inspected upon delivery to ensure the safety of food that is procured by the contractor.

3.4.3 Emergency Medical Treatment – KSARNG will provide automated external defibrillators (AED) for contractor use.

3.5 Utilities – All utilities in the facility are available for the contractor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment

4.1 General – Except for those items specifically stated to be Government-furnished in paragraph 3.0, the contractor shall furnish everything required to perform these service as indicated in paragraph 1.1.

4.1.1 The contractor is responsible for the purchase and payment of all food products required under this contract.

5.0 Requirements

5.1 Contractor Personnel Training Requirements – The contractor shall ensure the following requirements are met 100% of the time with the training to be documented;

including the topics presented, the presenters name, the names of personnel in attendance, the duration of the training, and the training date. This documentation will be maintained by the contractor on site.

5.1.1 Sanitation Training – All contractor employees shall be trained on proper sanitation techniques in accordance with Tri-Service Food Code. Contractor personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.2 Nutrition Training Plan – Contractor employees shall be trained on nutrition IAW AR 30-22 and the Army Go for Green (G4G) initiative. The contractor shall provide a nutrition training plan to the COR no later than 30 days after the contract award date.

5.1.3 Hazard Communication Training – All contractor employees shall be trained in the safe use of chemicals (inventory of products on hand), understanding manufacturer’s product labels, and information contained on the safety data sheets in accordance with Title 20, Code of Federal Regulations, part 1910.1200, Hazard Communication.

Contractor personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.4 Cashier Training – Contractor will select and train employees to function and perform as cashiers. Cashiers must understand how to properly fill/close out DA Form 3032 and who is authorized to sign it. All Courses/Events are to be tracked on individual DA Forms 3032. Cashiers must also be trained on proper procedure for cash or credit card transactions.

5.1.5 Environmental Standards Training – All contractor employees shall be trained in environmental standards IAW AR 200-1 and DODI 6050.5. Contractor Personnel shall be trained within 30 Days of hire and then annually thereafter.

5.1.6 Equipment Operator/Maintenance Training – All contractor employees shall be trained in safe and effective methods of operating, cleaning, and maintaining all DFAC equipment in accordance with manufacturer instructions and manuals. Contractor personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.7 Fire Evacuation Planning and Training – The contractor shall ensure that all employees are trained and drilled in the duties they are to perform in case of fire, panic, or other emergency to effect orderly exiting. All employees shall be instructed in the proper use of portable fire extinguishers and other manual fire suppression equipment where provided. The contractor will document this training IAW the US Army Central (USARCENT) Fire Prevention Policy and the National Fire Protection Association (NFPA) 101, Safety Code.

5.2 Contingency Plan – Provide and maintain a contingency plan for continuation of performance of service under this contract should labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployments, and buildup of forces occur. The written contingency plan shall be submitted to the contracting officer no later than 20 days after award of contract. The government may require revision to the plan prior to providing approval. This includes contingency plan for any power and water outages as an emergency operational plan. Contractor shall immediately notify the KO or COR for instructions in event of fire, flood, power outage, equipment failure or similar event that might result in the contamination/degradation of food.

5.3 Conduct of Employees – Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities. Any contractor employee identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population may be removed by the COR and denied future access.

5.4 Task Orders and Monthly Requests – Task orders are requested by DOL Budget office and KSRTI S3, based on projected headcounts. These numbers do not reflect the actual number being served on a given day. The KO can issue a task order based on available funding for a specific amount of time (i.e., monthly, quarterly, or every six months).

5.4.1 Memorandums for Record (MFR) are issued by DOL and/or KSRTI no later than 10 days prior to the beginning of the month. The MFR’s are actual headcounts based on requests submitted by the units or course managers. Changes are authorized up to 3 calendar days prior to the 1st day of the scheduled event. Adjusted MFR’s are due to the vendor by 1300hrs CST, 3 business days prior to start of the scheduled event. Any event scheduled more than 3 days may have changes submitted throughout the event but will not take effect until 3 calendar days after submission.

5.4.2 Supported Ration Requirements – Ration requirements are based on the need of the unit and their scheduled mission. The contractor shall need to provide the following types of ration requests:

5.4.2.1 In House DFAC Support – In house provides up to at least 3 meals per day for units with the possibility of a 4th meal (midnight meal) if required. Units will subsist in Nickel Hall DFAC for all meals that are requested.

5.4.2.2 Boxed Meals – Boxed meals are cold meals requested by the unit to support mission training being conducted at the KSRTI. Boxed meals are to be picked up by the unit at the dining facility 30 minutes prior to the DFAC opening for normal business.

Boxed meals can be for one or two meals in a day. Boxed meals shall have a menu variety if possible. Containers are to be provided by the contractor.

5.4.2.3 Remote Site Feeding/LOGPAC – Remote Site Feeding (LOGPAC) are hot meals provided to units conducting field training at the Kansas Training Center. The contractor is to prepare all required meals, food containers, and needed utensils for serving. This includes but is not limited to labeling products, time placed into containers, temperature of food, and serving size. Contractor will provide hot and/or cold beverage service as required. LOGPAC meals shall be ready no later than 30-minutes prior to the DFAC opening for the meal serving period. Units are responsible for pickup, serving, and returning of all equipment. Contractor shall ensure all food containers and serving utensils are properly maintained and sanitized in accordance with TRI-Service Food Code.

5.4.3 Training Categories and Funding – Task orders and funding affect the number of meals requested along with the time frame to which they are provided. Task orders are written to support individual lines of accounting (LOA). The contractor shall be flexible to support multiple task orders from different COR’s. Examples of different task order funding include, but is not limited to, IDT, AT, and KSRTI school courses. Task orders are invoiced separately.

5.4.3.1 Individual Training (IDT) Subsistence – IDT periods are normally once per month per unit. These weekends vary in length and number of required meals that are provided. IDT subsistence is provided for SIK enlisted Soldiers only. Officers are required to pay cash unless otherwise noted.

5.4.3.2 Annual Training (AT) Subsistence – Annual training requires units to train up to a minimum of 15 days. Rations provided are at least two meals per day with a possibility of 3 meals per day. The midnight meal may be provided if mission requirements support the request. Units that are preparing for mobilization or attending Officer Candidate School (OCS) may have extended training periods/days that are part of the same task order.

5.4.3.3 KSRTI School Rations – KSRTI has their own COR and shall request their own ration requirements. Their courses vary in length and number of students. The contractor shall provide meals for a minimum of 10 Soldiers per meal/per day. The contractor is allowed to close the DFAC if the request for subsistence is less than 10 Soldiers.

5.5 Outside Military Organizations and Entities

5.5.1 Military Organizations outside of KSARNG are required to use this PWS/base order to follow and write their required task order. All task orders are to be approved by the KS USPFO Contracting office prior to being issued to the contractor. The Contractor will invoice those task orders directly to the requesting organization, not the KS USPFO.

Joint Force Headquarters -DOL and KS USPFO Contracting will write a Standard Operating Procedure (SOP) directing units on proper procedures to request meals and required task orders. At no time will the Contractor accept cash/credit payment that is required to be on a task order.

5.5.2 Other Government Entities – Federal, State and Local Governments who are approved to utilize the KSRTI for planned training events may require meals. Requests, coordination, and payment for those meals are made directly to the contractor from the requesting organization. The USPFO Contracting Office will not issue a task order for those meals and is not responsible for payment of the request.

5.5.3 Outside Business – At no time is the contractor authorized to use the government furnished facility or equipment to cater to outside organizations or conduct outside business for profit. The government furnished facility and equipment are strictly for the use in performing the requirements of this contract and preparing for the entities described above.

5.5.4 Social Functions – The use of the government dining facility and equipment to support social functions such as retirements, promotions, award ceremonies, religious activities, coffee calls, change of commands, prayer breakfasts, or other similar functions is prohibited. Support for such functions must be obtained from sources outside this contract.

5.5.5 Employee Meals – The contractor shall not charge the government for their employee meals.

5.6 Food Service and Sanitation - Food service equipment and utensils shall be cleaned by the contractor IAW Tri-Service Food Code and TM 4-41.12 (Food Program Operations). Cleaning agents and required water temperatures shall be used on all dinnerware to ensure it is free of food, residue, grease, soap scum, foreign matter, and any contaminates. Dishwashing shall be performed to prevent interference with food preparation and food serving operations. The contractor shall ensure dinnerware is available prior to each meal period and is sufficiently clean and dry.

5.6.1 Equipment Cleaning – Equipment and utensils shall be cleaned and sanitized to sight and touch, to include but not limited to; nonfood contact surface, food contact surface, and protected against recontamination. If a mechanical method of sanitation is not available for sanitizing, air dry equipment after cleaning.

5.6.2 Fryers – Contractor shall clean all fryers in accordance with Tri-Service Food Code. Oil fryers shall be free of food particles and/or strong odor upon the start of cooking each day. They should not cause food to smoke during the cooking process.

Contractor shall dispose of used fats/cooking grease in appropriate recycling containers and is responsible for proper recycling of used fats/cooking grease. Air Fryer cooking baskets and drip trays shall be free of any product buildup (coating of sauce, crumbs, or batter). Contractor shall remove buildup before cooking another batch of product.

Cleaning items (brush or scraper) are supplied with the equipment. If extensive cleaning is needed, the contractor shall use the supplied equipment manual for directions.

5.7 Daily Facility Maintenance and Sanitation – Contractor shall clean floors and floor coverings in all areas. Floor areas, entry mats, and non-slip mats shall be visibly clean at the scheduled start of each meal period and prior to closing for the day.

5.7.1 Garbage, Refuse, and Grease – Contractor shall discard garbage, refuse, and disposed grease within 1.5 hours following the end of each scheduled meal. Contractor shall ensure grease traps are clean and free of accumulations of grease, scum, and residue prior to the first dishwashing operation of the day. Contractor shall empty and clean garbage and recycle containers throughout the meal period as necessary.

Contractor shall ensure garbage cans are emptied, cleaned, and new liners installed following each scheduled meal. Recycle containers shall be cleaned after they are emptied.

5.7.2 Exhaust Hoods and Filters – Contractor shall ensure exhaust hoods and filters are cleaned in accordance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations. Filters shall be visibly free of food particles, grease, and oily sludge following cleaning.

5.7.3 Inspection for Grease Buildup – Contractor shall maintain/clean the exhaust system from any grease buildup due to usage as needed. The government is responsible for ensuring inspection of the entire exhaust system for grease buildup.

Inspections shall be conducted annually, based on the criteria for high volume cooking operations, with results being kept onsite with a copy provided to the KSRTI and the DCSLOG/KSARNG COR. If the contractor fails to maintain/clean the exhaust system and it is found to be contaminated with deposits from grease-laden vapors, the contaminated portions of the exhaust system shall be cleaned by a properly trained, qualified, and certified company or person acceptable to the government at the expense of the contractor.

5.7.4 Grease Trap and Containment Area – Grease traps and containment areas shall be in place and always maintained as serviceable. They shall be serviced and deodorized regularly to prevent grease odors and excessive buildup. Grease filters and ventilation systems shall be cleaned weekly.

5.7.5 Walls, Ceilings, and Doors – Walls and doors shall be visibly free of dust, dirt, grease, and food particles in accordance with Tri-Service Food Code. The contractor will not be required to clean ceilings but will be required to clean wall, doors, and other areas of operations that are within reach of an average height person using a step stool to clean areas such as the tops of appliances, exhaust hoods, and other areas within the DFAC.

5.7.6 Ground Maintenance – Contractor shall keep the grounds within fifteen feet around all dumpsters utilized for food service clean and pest free. This includes providing spill containment and meeting all environmental concerns.

5.8 Cleaning Supplies – Contractor shall maintain adequate cleaning supplies to ensure 100% compliance with all cleaning task IAW this PWS. Contractor shall ensure all chemicals and cleaning supplies are properly labeled and always stored IAW Tri- Service Food Code.

5.9 Recycling – Contractor shall be responsible for recycling any materials that can be recycled. The government will not collect any recyclable items from the dining facility.

5.10 Pest Control – Contractor shall notify the COR and the VET/Public Health Inspector when pests (insects, rodents, etc.) or disease problems are encountered inside/outside any food service facility.

5.11 Menu Planning – Contractor shall plan menus IAW the following regulations: AR 30-22, DA PAM…