PWS_SAJ Facilities Maintenance Repairs Logistics Support Services DRAFT.pdf

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BPA O&M SFOO
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W912EP26RA013
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This is a Performance Work Statement (PWS) for facilities maintenance, repair, and logistics support services for the U.S. Army Corps of Engineers (USACE) Jacksonville District. The contract covers a five-year period of performance and is a non-personal services, Firm-Fixed Price (FFP) arrangement awarded to support the Jacksonville District headquarters building and field offices throughout the Jacksonville District Area of Responsibility.

The Contractor must provide maintenance, repair, and logistics support across six primary service categories: FM-200 Fire Suppression System semi-annual inspections and emergency maintenance with 24/7 response capability within two hours; Emergency Generator scheduled maintenance including monthly, annual, and bi-annual preventive maintenance tasks; Heating, Ventilation, and Air Conditioning (HVAC) preventive maintenance for multiple systems with a $2,000 limit of liability and 32 hours labor per emergency response, including two-hour emergency response capability; document shredding services on a scheduled quarterly basis; preventive maintenance for three Spacesaver Mobile Track File systems; and Powerware Uninterruptible Power Source (UPS) maintenance with annual preventive maintenance visits and semi-annual battery preventive maintenance. The Contractor must provide all personnel, equipment, supplies, materials, supervision, and tools necessary to perform these services. Key personnel requirements include a Contract Manager with a BA/BS in Business Administration or equivalent and five years of federal contract management experience, a Quality Control Manager, and a Supervisor/Superintendent. All contractor personnel require an UNCLASSIFIED security clearance and must comply with extensive security requirements including Antiterrorism Level I Awareness Training, OPSEC training, background investigations, and CAC issuance procedures. The Contractor must establish and maintain a comprehensive Quality Control Plan addressing defect rates, root cause analysis, corrective actions, and continuous process improvement. The contract requires compliance with USACE technical publications, local policies, and applicable federal, state, and local regulations, with administrative availability between 0900 and 1500 Monday through Friday except federal holidays.

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PERFORMANCE WORK STATEMENT

U.S. ARMY CORPS OF ENGINEERS

JACKSONVILLE DISTRICT FACILITIES

MAINTENANCE, REPAIR, AND LOGISTICS SUPPORT SERVICES

JACKSONVILLE, FLORIDA

18 August 2025

1. GENERAL INFORMATION

1. General:

This is a non-personal services contract to provide support to the US Army Corps of Engineers, Jacksonville District headquarters building and field offices, including maintenance, repair, and logistics support services throughout the Jacksonville District Area of Responsibility (AOR). The Government shall not supervise or control the Contractors performing the services herein. Such Contractor employees shall be accountable solely to the Contractor, who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction:

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance, repair, and logistics support services as defined in this Performance Work Statement except for those items specified as Government furnished property and services.

This contract outlines the basic services that the Contract shall be capable of performing. Each order/call issued will further define the specific requirements and services to be performed. Performance Requirements Summary and Deliverables Schedule will be defined in each order/call.

* This acquisition does not include architect-engineer (A-E) services as defined in the Brooks Act and Federal Acquisition Regulation (FAR) Part 2 and 36.

** This is not a Time and Materials contract.

1.2 Objectives: The objective of this contract is to meet the U. S. Army Corps of Engineers Jacksonville District and Field Offices maintenance, repair, and logistics support service needs.

1.3 Scope. Work performed will be FM-200 Fire Suppression System requires Semi-Annual inspections, Emergency Generator Maintenance, HVAC Preventive Maintenance, Shred-It Services and Preventive Maintenance for Space-saver Mobile Track Files as identified in Contract requirements and verified by the Contracting Officer’s Representative (COR). The Contractor shall consistently provide responsive, flexible, cost-effective service and ensure quality work performance in all service areas in accordance with applicable standards, guidelines, and directives. The Contractor shall follow applicable instructions and local procedures concerning the management of environmentally sensitive operations and shall cooperate with USACE officials in resolving incidents and taking corrective action to prevent recurrence when divergences from sound environmental practices occur within service area of responsibility.

1.4 Period of Performance (POP). The period of performance shall be for five (5) years.

1.5 Non-Personal Services:

The Government shall neither supervise contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor’s responsibility to notify the Contracting Officer immediately.

1.6 General Information.

1.6.1 Quality Control:

The Contractor shall establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are accomplished, as specified. The QCP shall be developed, implemented, and maintained by the Contractor and address each functional area. The QCP shall describe the Contractor’s approach and policies pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the Government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced adequately to execute these capabilities across the entire scope of Contractor responsibility. It shall have provisions for:

a. Identifying the extent and cause of nonconformance

b. Defining standard methodology for root cause determination and reporting

c. Analyzing adverse trends including root cause analysis

d. Implementing methods for improvements and corrections

e. Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

f. Establishing effective procedures for key and lock combination control

g. Detecting potential deficiencies through an active self-inspection program

h. Customer Satisfaction Program.

The Contractor’s complete QCP shall be included as part of the proposal. The approved QCP shall be presented to the Government at the Pre-Performance Conference. The Quality Control System and written QCPs shall include complete outlines on how quality will be controlled in all areas. Prior to implementation, the Contractor’s QCP must be approved and accepted by the Contracting Officer. Any changes to the QCP must be approved by the Contracting Officer. Changes to the QCP during contract performance shall be submitted to the Contracting Officer for acceptance not later than ten (10) working days prior to any changes being implemented by the Contractor.

1.6.2 Quality Assurance:

The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

The Contractor is not required to perform routine and preventative services during recognized holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.6.4 Hours of Operation:

The Contractor shall have an administrative representative available between 0900 and 1500, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Some mission situations will require the Contractor to work after normal duty hours. These situations may include military exercises, contingency operations and/or weather emergencies.

The Contractor shall schedule the work to minimize the disruption when the Contractor’s access to a work area conflicts with other USACE mission requirements. Such scheduling may require work to be accomplished at times other than normal duty hours of the Government. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Each order/call will incorporate the specific place of performance. (see appendix A)

1.6.6 Contractor Travel:

Contractor will be required to travel CONUS and OCONUS within the USACE, Jacksonville District Area of Responsibility during the performance of this contract. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.7 Type of Contract:

The Government will award a Firm-Fixed Price (FFP) contract. All scheduled and routine operations and maintenance activities shall be FFP.

1.6.8 Security Requirements:

Contractor personnel performing work under this contract must have an UNCLASSIFIED CLEARANCE at time of the proposal submission and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

The following matrix will be followed to determine security requirements for all contractor, and sub-contractor employees for paragraphs 1.6.8.1 through 1.6.8.10:

Requirement / Paragraph 1.6.8.X

1 2 3 4 5 6 7 8 9 10

Deliveries not requiring access to the inside of a Government Fac

X

Only construction /repair without access to the inside of a Govt Facility

X X

<30 days construction/repair inside Govt Fac, no access to information sys

X X

>180 days inside a Government Facility, no access to information systems

X X X X X X X

Between 30 days and 6 months inside a Government Facility, no access to information systems

X X X X X X X

Between 30 days and 6 months inside a Government Facility, ACCESS TO NON-

CLASSIFIED

INFORMATION

X X X X X X X X X X

More than 6 months inside a Government

X X X X X X X X X X

Facility, ACCESS TO

NON-CLASSIFIED

INFORMATION

1.6.8.1 Antiterrorism Level 1 Awareness Training:

All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete Antiterrorism Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. Antiterrorism Level I Awareness Training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html.

1.6.8.2 Access and General Protection/Security Policy and Procedures:

All Contractor and all associated sub‐contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks, to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.8.2.1 Contractors Requiring Access to DoD Facility or Installation, Not Requiring a CAC:

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.8.3 iWATCH and/or CorpsWatch Training:

The Contractor and all associated sub‐contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT five (5) calendar days after contract award.

1.6.8.4 Contractor Employees Who Require Access to Government Information Systems:

All Contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter IAW AR 380‐67 (Personnel Security Program) and Homeland Security Presidential Directive 12 (Policy for a Common Identification Standard for Federal Employees and Contractors).

1.6.8.5 OPSEC Standing Operating Procedure/Plan:

The Contractor shall develop an OPSEC SOP/Plan within 90 days of contract award. The OPSEC SOP/Plan must be reviewed and approved by the RA OPSEC Officer. The SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.

1.6.8.6 OPSEC Training:

All new Contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all Contractor employees must complete annual OPSEC awareness training. The Contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html

1.6.8.7 For Information Assurance (IA)/Information Technology (IT) Training:

All Contractor employees and associated sub‐contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570 01-M and AR 25‐2 within six months of employment.

1.6.8.8 Escort Requirements:

All Contractor employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.6.8.9 Contractor Company Facility and Individual Clearances:

The Prime Contractor Company must have (or will have) a Facility Clearance (FCL) at the appropriate level (IAW the NISPOM DOD 5220.22‐M and AR 380‐49) prior to the start of the contract awarded period of performance.

Contractor personnel performing work under this contract must have the required security clearance, per AR 380‐67, at the appropriate level at the start of the period of performance. Security Clearances and FCL requirements are required to be maintained for the life of the contract IAW the DD254 attached to the contract. If no FCL, the supporting Government Contracting Activity will sponsor the prime contract company in obtaining the FCL.

1.6.8.10 Pre‐screen candidates using E‐Verify Program:

The Contractor must pre‐screen Candidates using the E‐verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification to ensure the correct information is entered into the E‐verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I‐9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

1.6.8.11 Threat Awareness Reporting Program:

All new Contractor employees will complete annual Threat Awareness and Reporting Program (TARP) Training provided by a Counterintelligence Agent, IAW AR 381-12. The Contractor shall submit certificates of completion for each affected contractor and subcontractor employee(s) or a memorandum for the record, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. Authorized web-based TARP training for CAC card holders is available at the following website:

https://www.us.army.mil/suite/page/655474

1.6.8.12 Background Investigations:

All Contractor and all associated sub‐contractor employees shall comply with the following requirements for background investigations and local police record checks.

a. Contractors will conduct local police records checks on all contractor/subcontractor employees who will perform services at any USACE-Jacksonville District facility, activity or property for a period that is less than 180 days.

Background checks will be conducted prior to beginning work at a USACE-Jacksonville District facility, activity, or property. Contractor shall provide results of the police record checks to the government COR prior to the employee’s arrival at the project/work site. The District Security Officer will determine eligibility for access to government facilities in all cases where a police record check reflects any criminal arrest or conviction.

b. Contractors shall comply with the background investigation requirements noted in paragraph c or d below for all contractor/subcontractor employees who will perform ANY of the following actions:

1) Perform services that require unescorted access to any USACE-Jacksonville District facility, activity, or property.

2) Perform services that require daily access to any USACE-Jacksonville District facility, activity or property for periods that will exceed 180 days.

3) Perform services that involve handling or accounting of funds.

4) Perform services that involve interaction with children.

5) Perform services that require access to USACE computers and/or network.

c. Contractors requiring a security clearance or related background investigation (ANACI or higher) will process those background investigations through their Facility Security Office (FSO) and the Defense Industrial Security Clearance Office (DISCO) in accordance with DoD 5220.22-M (National Industrial Security Program) and their company’s guidance on obtaining the minimum required investigations. The verification process will be followed, in order, as stated below:

1) Contractor FSO will provide the government’s security office and Contracting Officer Representative (COR) with verification of security clearance, or the required investigation is initiated or completed, as confirmed on the Joint Personnel Adjudication System (JPAS) by the government security office.

2) The COR will coordinate with their servicing Trusted Associate Sponsorship System (TASS) Trusted Agent (TA) to complete the application process for DEERS eligibility on contractors. The COR will prepare and process, according to local policy, the ServiceTrak for requesting network access.

3) The TA will coordinate with the contractor employee to finalize TASS application process to update DEERS eligibility for issuance of a Common Access Card (CAC).

4) The contractor employee will proceed to the nearest CAC issuing station with two photo IDs to obtain their CAC. For CAC issuance at the USACE-Jacksonville District Headquarters, the COR or designated representative will facilitate the issuance of a CAC by scheduling an appointment and escort new employee, no sooner than 3-5 days after the investigation and TASS processes have been completed. Appointments are made between 8am and 12pm on Wednesdays and Thursdays using the scheduler spreadsheet on the Jacksonville Intranet (same day appointments are not accepted). Acceptable forms of ID are: Driver’s License, Social Security Card, Military ID, birth certificate or passport.

d. Contractors who do not require a security clearance, and who do not have a Facility Security Office (FSO) or a Cage Code with Defense Industrial Security Clearance Office (DISCO), will adhere to the following in order to obtain appropriate background investigation required for access to USACE-Jacksonville District facilities, activities, properties, or computer network systems.

1) No sooner than 2 weeks prior to and not later than the 3rd day after the start date, the following will be accomplished by the designated government’s Contracting Officer Representative (COR):

2) A sponsored Army Knowledge Online (AKO) account will be established by the COR at the earliest possible time. This account is pertinent for processing of new employees and will be used with other government systems.

3) The COR will notify the Security Office of a contract hire and will ensure a minimum National Agency Check with Inquiries (NACI) background investigation (BI) has been completed or is requested by providing the following information:

(a) FULL NAME

(b) SSN

(c) DATE OF BIRTH and PLACE OF BIRTH

(d) 2 EMAIL ADDRESSES

(e) 2 PHONE #s (home, work, or cell)

(f) SPONSOR/COR Name, Title, Phone and Email

(g) RESUME

(h) OF 306 (provided by government)

(i) Fingerprints (Two copies of SF258 provided by COR

(j) Once the PSIP request is submitted, the new contract employee will communicate with the Army’s Center of Excellence (COE) to complete this process and will have 5 days (no exception) to complete the Electronic Questionnaire (e-QIP) and submit fingerprints.

4) Once the background investigation status has been verified, the COR or designated representative will complete the process for establishing network access for the new employee by submitting the ServiceTrak request, with Security Office Authentication, to ACE-IT for processing. Once the ServiceTrak request is processed by ACE-IT the employee will need to complete approximately a half-day of training within the first 30 days of employment.

Training is available daily and need not be scheduled with ACE-IT in advance.

5) Trusted Associate Sponsorship System (TASS). Once the initiated investigation is verified, the COR will contact their assigned Trusted Agent (TA) to initiate an account in the Trusted Associate Sponsorship System (TASS) to establish DEERS/RAPIDS eligibility. When the TASS process is complete, by the TA and employee, eligibility will be updated for authorization to issue the Common Access Card (CAC). The CAC will not be issued until the NACI application is completed and submitted to OPM. The contractor shall ensure compliance with the provisions set forth above. The Government reserves the right to amend or supplement these provisions pursuant to the Changes clause in the contract.

6) Upon approval of the application, the incoming individual shall receive an e-mail sent to the address in sub-paragraph (1) that the CAC application was approved and to proceed to the nearest CAC Issuing Station with two photo IDs to obtain their CAC. For CAC issuance at the USACE-Jacksonville District Headquarters, the COR or designated representative will facilitate the issuance of a CAC by scheduling an appointment and escort new employee, no sooner than 3-5 days after the investigation and TASS processes have been completed. Appointments are made between 8am and 12pm on Wednesdays and Thursdays using the scheduler spreadsheet on the Jacksonville Intranet (same day appointments are not accepted). Acceptable forms of ID are: Driver’s License, Social Security Card, Military ID, birth certificate or passport.

7) Revalidation Requirements. The TA is required to revalidate all contractor personnel, in the Trusted Associate Sponsorship System, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked, and the Card will not be useable to login.

8) Out-processing Requirements. When a contractor employee’s performance under this contract ceases, the COR or designated representative shall:

(a) Notify the Security Office of the termination of employment and provide the retrieved CAC to the appropriate Issuing Station.

(b) Provide written notice to the TA to remove the employee from the TASS

(c) Prepare and process the ServiceTrak request for deleting/removing employee from the District’s active directory.

1.6.8.13 Physical Security:

The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.8.14 Key Control:

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.8.14.1 Lost and Duplicated Keys:

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.8.14.2 Keys and Key Card Use:

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8.14.3 Lock Combinations and Security Codes:

The Contractor shall establish and implement methods of ensuring that all lock combinations and security codes are not revealed to unauthorized persons. The Contractor shall ensure that combinations and codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.9 Special Qualifications:

All work required to be performed by, or under the supervision of a registered, certified, or licensed contractor, In Accordance With (IAW) the State of Florida Department of Business and Professional Regulation, and as required by local municipalities.

Automotive and Equipment Mechanics/Technicians must provide Automotive Service Excellence (ASE) training and certifications as required in paragraph 5.1.7.

Welders will provide endorsements by a national, or DoD recognized agency as applicable to the weld type, orientation, and material being welded as the American Welding Society (AWS).

Other specialized services, such as mold and asbestos remediation, and hazardous materials handling, shall be qualified and certified IAW industry standards.

1.6.9.1 Potential Sub-contractors:

The Contractor shall pre-arrange for Subcontractors to respond to services which require specialized services, license, and certifications or exceed the Contractor’s capabilities for infrequent work. The Contractor shall provide the Government with a list of potential subcontractors to be pre-approved. Subcontractors must be available to perform work as may be required. Examples of Subcontractors may be, but not limited to divers, emergency spill response teams, and asphalt construction.

1.6.10 Post Award Conference/Periodic Progress Meetings:

The Contractor shall any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer Representative (COR):

The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel:

The follow personnel are considered key personnel by the government: Contract Manager, Supervisor/Superintendent, Quality Control Manager, and Emergency Response Coordinator. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available 09:00 and 15:00, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. A copy of all contractor personnel resumes in support of this contract shall be forwarded to the COR and Contracting Officer at the time of contract award and upon any personnel change. All resumes shall be reviewed by the Contracting Officer for adherence to contract requirements. Key Personnel resumes shall be included in proposal submission. Qualifications for all key personnel are listed below:

1.6.12.1 Contract Manager:

The Contractor shall designate a Contract Manager who will be the Primary Point-of-Contact for the Contractor to the COR and Contracting Officer. At a minimum the position requires a BA/BS degree in Business Administration, Business Management, or equivalent degree program, and 5 years of contract management experience, preferably with Federal, State, or DoD contracts of similar cost and scope. Preferred qualifications include Masters’ Certifications, National Contract Management Association certification, National Association of Purchasing Management certification, and 10 or more years of contract management experience.

1.6.12.1.1 Contract Manager -Alternate:

The Contractor shall designate a Contract Manager-Alternate who will be the Secondary Point-of-Contact for the Contractor to the COR and Contracting Officer. At a minimum the position requires a BA/BS degree in Business Administration, Business Management, or equivalent degree program, and 3 years of contract management experience, preferably with Federal, State, or DoD contracts of similar cost and scope. Preferred qualifications include Masters’ Certifications, National Contract Management Association certification, National Association of Purchasing Management certification, and 7 or more years of contract management experience.

1.6.12.1.2 Supervisor / Superintendent:

The Contractor shall designate a Supervisor / Superintendent who will be the Secondary Point-of-Contact for the Contractor to the COR and Contracting Officer. The Supervisor will have a primary focus on managing the day-to-day field activities to ensure that the project milestone dates, and overall schedule completion dates are met. A minimum of 5 years of relevant work experience is required. A BA/BS degree in Construction Management, Business Administration, Engineering, Project Management, or related discipline is preferred.

1.6.12.1.3 Quality Control Manager:

The Contractor shall designate a Quality Control Manager who must work in conjunction with the Superintendent.

A BA/BS degree in Construction Management, Business Administration, Engineering, Project Management, or related discipline is preferred. Applicants who possess a BS/BA in an approved field of study are required to have a minimum of three years of relevant work experience. Applicants that do not possess a BS/BA in an approved field of study must show at least seven years of relevant work experience with increasing responsibility, and three of the seven years must have been a quality control position.

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR:

A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER:

A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR):

An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE:

A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE:

Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6 KEY PERSONNEL:

Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY:

Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE (QA):

The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP):

An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL (QC):

All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR:

One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORKDAY:

The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK:

Is defined as Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3. GOVERNMENT FURNISHED PROPERY, EQUIPMENT, SERVICES AND MATERIALS

3.1 PROPERTY: Will be provided per order/call if applicable.

3.2 EQUIPMENT: Will be provided per order/call if applicable.

3.3 SERVICES: Will be provided per order/call if applicable.

3.4 MATERIALS: Will be provided per order/call if applicable.

4. CONTRACTOR REQUIREMENTS

4.1 CONTRACTOR FURNISHED ITEMS: Will be provided per order/call if applicable.

4.2 SUBMITTALS: Will be provided per order/call if applicable.

4.3 CONTRACT REQUIREMENTS: Will be provided per order/call if applicable.

5. PERFORMANCE REQUIREMENTS

Each order/call will incorporate a detailed scope of work based on the following scope and service categories.

5.1 SPECIFIC TASKS:

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform operations, maintenance, and repair support services as defined in this Performance Work Statement except for those items specified as government furnished property and services.

5.1.1 FIRE SUPPRESSION SYSTEMS INSPECTION, TESTING, AND CERTIFICATION:

The Contractor shall provide services for inspecting and testing fire extinguishers, fire alarms, and fire suppression systems at various locations within the Jacksonville District AOR. The Contractor shall provide the management and administrative services necessary to perform the work for fire suppression systems inspection, testing, and certification such as supply, procurement, quality control, contractor financial control, and maintenance of accurate and complete records and files. The Contractor shall be capable of performing the tasks in Appendix A, and each specific call/order will further define the requirement.

5.1.2 EMERGERNCY GENERATOR SCHEDULED MAINTENANCE PLAN FOR CONTRACT

The Contractor shall develop and submit annual Preventive Maintenance Inspections schedules using applicable ISR-I forms for backup generators testing and engine maintenance, to include automatic and manual transfer switch systems. The Contractor shall be capable of performing the tasks in Appendix B, and each specific call/order will further define the requirement.

5.1.3 HEATING VENTILATION AND AIR CONDITIONING:

The Contractor shall develop and submit annual Preventive Maintenance Inspections, schedules for all HVAC systems using applicable ISR-I forms. The Contractor shall provide notification of control deficiencies that cannot be immediately repaired to the COR as applicable. HVAC systems to include for example: centralized forced air, single and split zone, packaged window unit, portable emergency systems, furnaces, air compressors, and ventilation exhaust systems. The Contractor shall be capable of performing the tasks in Appendix C, and each specific call/order will further define the requirement.

As applicable to the unit, the Contractor shall:

Replace or clean all air filters on a quarterly basis and identify to the COR any locations that may require more frequent replacement of filters.

Clean and align the heat exchanger fins annually on both the interior and exterior units annually.

Adjust refrigerant and oil IAW manufacturers’ specified levels annually.

Clean and lubricate louvers annually Replace batteries in thermostats and control systems annually Replace batteries in smoke/carbon monoxide detectors annually

5.1.4 SHRED-IT CONTRACT FOR SAJ JACKSONVILLE DISTRICT HEADQUARTERS

The Contractor shall furnish all materials, labor, equipment, and supplies to perform document shredding services.

The Contractor shall be capable of performing the tasks in Appendix D, and each specific call/order will further define the requirement.

5.1.5 PREVENTIVE MAINTENANCE FOR SPACESAVER MOBILE TRACK FILES

The Contractor shall furnish all materials, labor, equipment, and supplies to perform the Spacesaver Mobile Track maintenance. The Contractor shall be capable of performing the tasks in Appendix E, and each specific call/order will further define the requirement.

5.1.6 POWERWARE UNNITERRUPTIVE POWER SOURCE (UPS) MAINTENANCE

The Contractor shall furnish all materials, labor, equipment, and supplies to perform UPS maintenance. The Contractor shall be capable of performing the tasks in Appendix F, and each specific call/order will further define the requirement.

5.1.7 PERMITS

The Contractor shall be responsible for obtaining all licenses and permits giving all notices (including but not limited to, asbestos and lead state notifications), and complying with all Federal, State, Local, and Municipal laws, codes, and regulations in connection with the services covered by the contract.

6. REGULATIONS AND PUBLICATIONS

The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

Technical Publications: All work performed under this contract shall be in accordance with the following publications, and contractor's personnel shall be familiar with and comply with same. Publications may found at https://www.usace.army.mil/Library/.

USACE EM 385-1-1 – Safety and Health Requirements Manual USACE ER 5-1-11 – USACE Business Process USACE ER 5-1-15 – Strategic Management

Each order/call will incorporate applicable regulations, publications, manuals, and local policies and procedures which apply to the work being accomplished under the order/call.

7. SYSTEM FOR AWARD MANAGEMENT (SAM) SERVICE CONTRACT REPORT (SCR):

The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the {Insert Component’s Name} via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: www.SAM.gov. Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

*Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

*Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates notes in corresponding paragraph above.

8. APPENDIXES

8.1 APPENDIX A

8.2 APPENDIX B

8.3 APPENDIX C

8.4 APPENDIX D

8.5 APPENDIX E

8.6 APPENDIX F

8.7 EXHIBIT A

APPENDIX A

SEMI-ANNUAL FM-200 FIRE SUPPRESSION SYSTEM LOCATED IN 1W UPS ROOM

1. General

The Contractor shall be capable of performing the tasks in Appendix A. Each order/call issued will provide more specific details concerning the services to be accomplished which will be unique to each order/call.

2. Place of Performance

Each order/call will incorporate the specific place of performance. Included locations for the work to be performed under this contract; the Prudential Building located at 701 San Marco Boulevard, Jacksonville, FL 32207 and any other locations within the Jacksonville District Area of Operations throughout north, central, and southern Florida that also include the following locations: Aquatic Plant Control Unit, Palatka – 602 North Palm Ave, Palatka FL, 32177 and Survey Depot, 3077 Talleyrand Ave, Jacksonville FL, 32206.

3. Tasks

1. The FM-200 Fire Suppression System requires Semi-Annual inspections.

2. The Seni-Annual Inspection Requirements require inspection of the following:

Systems that are Inspected:

Device Type Location

Relay Inside MXL Panel/MXL Trip Chemetron Relay AHU Shutdown Relay AHU Shutdown Releasing Device By FM200 Cylinder Agent Tank FM200 Cylinder Battery Inside MXL Panel Battery Inside MXL Panel Battery Inside Chemetron Panel Battery Inside Chemetron Panel Control Panel UPS Army Corps Control Panel UPS Army Corps Heat Detector UPS Army Corps Heat Detector UPS Army Corps Smoke Detector US Army Corps Smoke Detector UPS Army Corps Smoke Detector UPS Army Corps Smoke Detector UPS Army Corps Abort Station By Entrance Pull Station By Entrance Bell By FACP (Control Panel) Horn/Strobe By FACP (Control Panel) Strobe Outside UPS Room

These semi-annual inspections are required to be performed after hours (after 5:30 PM during weekdays).

The Contractor shall be ready to respond to emergency maintenance of the FM-200 Fire Suppression System (24/7) within two hours of notification.

Contractors shall supply their own tools applicable to the inspections and maintenance for the FM -200 semi-annual inspections and emergency maintenance.

Maintenance actions that would require the replacement of parts would be provided in writing and quoted for parts, and labor to be reviewed and approved by Contracting Officer prior to corrective maintenance.

APPENDIX B

EMERGERNCY GENERATOR SCHEDULED MAINTENANCE PLAN

The Contractor shall be capable of performing the tasks in Appendix B. Each order/call issued will provide more specific details concerning the services to be accomplished which will be unique to each order/call.

2. Place of Performance

Each order/call will incorporate the specific place of performance. Included locations for the work to be performed under this contract; the Prudential Building located at 701 San Marco Boulevard, Jacksonville, FL 32207 and any other locations within the Jacksonville District Area of Operations throughout north, central, and southern Florida that also include the following locations: Aquatic Plant Control Unit, Palatka – 602 North Palm Ave, Palatka FL, 32177 and Survey Depot, 3077 Talleyrand Ave, Jacksonville FL, 32206.

SAJ Headquarter Generator Information:

Location: 1W Generator Room Manufacturer: F. G. Wilson Model: P330E Type: Diesel 300 KVA

3. Tasks

Monthly Preventive Maintenance

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