PWS PRS Medical Equip Maint IDIQ for post.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

FOR

Medical Equipment Maintenance and Repair Services

1. GENERAL: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide Biomedical Equipment services and calibration affecting readiness of the Utah National Guard (UTNG) members. The period of performance shall be three (3) 1-year ordering periods and one (1) 6-month ordering period from a newly established multi-year IDIQ contract 01 August 2024 thru 31 January 2028.

1.2 Background: According to Department of the Army Executive Order 318-22, all medical equipment must be regularly maintained for readiness. The Utah National Guard requires specific readiness standards. The lack of ability to get this equipment directly has a negative impact on the state’s medical readiness as well as impacting units abilities to deploy.

1.3 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Medical Equipment Maintenance and Repair Services, as defined in this PWS.

1.4 Objectives: To provide The Utah Army National Guard a reliable source of services and maintenance for a term of three (3) years and six (6) months to ensure unit and state medical readiness requirements and standards are followed.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.5.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work SHALL NOT be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are between 0500 to 1700 and Monday through Thursday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0500 to 1800 and Sunday through Saturday. The Government facility is open during local or national emergencies, administrative closings, or similar Government directed facility closings. For example, “The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.”

1.5.4.3 Contractor Support Hours: The Contractor shall provide service support between the hours of 0700-1600 Monday through Thursday for medical equipment maintenance and repair services. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: Reserved

1.5.6 Place of Performance: The work to be performed under this contract will be performed at the armories in which the responsible units are located. The spreadsheet attached show the locations of the equipment.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Reserved

1.6.2 Personnel Security Clearance Requirements: Reserved

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas.

The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control.

The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: Reserved

1.6.3.2 Individual Termination or Expiration of Employment: Reserved

1.6.3.3 Contract Termination or Cancellation: Reserved

1.6.3.4 Common Access Cards (CAC) and CAC Log: Reserved

1.6.4 Background Checks: Reserved

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check.

The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 14 days of receipt by the Contractor, identifying such with the appropriate contract number Deliverable #1 Technical Exhibit B. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within 14 days of receipt by the Contractor, identifying such with the appropriate contract number Deliverable #1 Technical Exhibit B. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Reserved

1.6.5 Physical Security: The contractor shall safeguard all Government property provided for contractor use at the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. If issued a Government issued access badge, they shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: Reserved

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work.

The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government:

Program/Contract Manager/Alternate Program/Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than no later than five (5) days after contract award. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 24 hours a day, 365 days a year. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The CV provided by the Contract Manager and Alternate Contract Manager should demonstrate successful completion of 24 semester hours in mathematical, engineering, and quantitative analysis courses, and is recommended a minimum of 5 years’ experience within the past 10, working as a Program Manager.

b. Special Qualifications: The Contractor shall ensure all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Reserved

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)

1.13 Contractor Travel: Reserved

1.14 Other Direct Costs (ODCs): Reserved

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: Reserved

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5.

The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI Deliverable #2 Technical Exhibit B. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: Reserved

1.21 Safety: Reserved

1.21.1.1 Reserved

1.21.1.2 Reserved

1.22 Environmental Compliance: Reserved

1.22.1 Environmental Compliance Plan and Program: Reserved

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 14 days as required on the AT/OPSEC Cover Sheet Deliverable #3 Technical Exhibit B after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 14 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion Deliverable #3 Technical Exhibit B for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 14 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training Deliverable #3 Technical Exhibit B every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #3 Technical Exhibit B.

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 14 days of employment under this contract Deliverable #4 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #4 Technical Exhibit B. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months Deliverable #4 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #4 Technical Exhibit B.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #4 Technical Exhibit B.

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 days as required on the AT/OPSEC Cover Sheet after the contract is awarded and within 14 days after new employees commence contract performance, with the results reported to the COR within 14 days after the contract is awarded and within 14 days after new employees commence contract performance Deliverable #5 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #5 Technical Exhibit B. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.23.4 Information Assurance (IA) Training

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 14 days as required on the AT/OPSEC Cover Sheet Deliverable #6 Technical Exhibit B after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 14 days after employment of new personnel. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #6 Technical Exhibit B.

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.23.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS).

Verification of registration shall be provided to the COR within 14 days after registration Deliverable #6 Technical Exhibit B. Contractor personnel must complete refresher training every twelve (12) months Deliverable #6 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #6 Technical Exhibit B.

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion Deliverable #7 Technical Exhibit B.

Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

1.24 Reserved

1.24.1 Reserved

1.24.2 Reserved

1.24.3 Reserved

1.25 Notice to Proceed: Reserved

1.26 Reserved

1.27 Government Property and Services: Reserved

1.28 Reserved

2. DEFINITIONS AND ACRONYMS

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel;

to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Thursday

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement

AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure

3. GOVERNMENT PROPERTY AND SERVICES: This section identifies those items such as property, information, and/or services that will be provided for the Contractor’s use (without cost to the Contractor) to allow them to provide the required services, such as materials, facilities, training, etc.

3.1 Services: Reserved

3.2 Facilities: Reserved

3.3 Utilities: Reserved

3.4 Equipment: Reserved

3.5 Special Tooling and Test Equipment: Reserved

3.6 Materials: Reserved

3.7 Training: Reserved

3.8 Common Access Cards (CAC): Reserved

4. CONTRACTOR FURNISHED PROPERTY AND SERVICES: This section is used to identify Contractor furnished items, materials, equipment, and services.

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: The Contractor shall provide ALL hand tools, measuring and calibrating equipment, PPE, gloves, office supplies and materials such as, paper, printer cartridges, and all other office supplies and materials needed in the performance of this contract; automated data processing equipment (ADPE) such as computers, copy, printer, and fax machine; office furniture; cellular and desktop telephones, etc. The Contractor may request a letter of authorization from the Contracting Officer to utilize Government supply sources such as Government Services Administration (GSA), UNICOR, etc.

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles (no GSA vehicles provided to Contractor for use on this contract) and equipment to perform the work described in this PWS. All Contractor provided vehicles and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance. Contractor's vehicles and equipment used in the performance of this contract shall meet all local traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment without prior written approval of the Contracting Officer (KO). The COR may inspect the Contractor’s vehicles and equipment at any time.

4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.

5. SPECIFIC TASKS: The services to be performed under this contract are described in sufficient detail below.

This includes all general tasks required by the Government.

5.1 Basic Services: The primary requirement of this contract is to provide scheduled medical equipment maintenance services and repairs in support of the Utah Army National Guard statewide. The Contractor shall furnish all personnel and provide the supervision of those personnel. The Government will provide Government Furnished Property, Material, Equipment and Services as outlined in para 3.0 of this PWS. The Contractor is responsible for the performance of manufacturer recommended maintenance services and repairs on medical equipment. Acceptance of scheduled maintenance and repairs will be conducted by the COR. The Contractor shall maintain ALL medical equipment IAW all applicable manufacturer recommendations and guidance. The Contractor shall ensure properly maintained and repaired medical equipment are operational and available to meet serviceability requirements. The Government expressly reserves the right to incorporate additional maintenance requirements, IAW manufacturer recommended maintenance.

5.2 Scheduled Routine Maintenance: The Utah Army National Guard includes many pieces of commercial-grade and military specific medical equipment. This performance work statement requires specific manufacturer recommended checks and services to be completed on all types of equipment, including dental, radiology, lab, cardiovascular, and patient monitoring equipment. Inspections and services will be conducted in accordance with requirements laid out in the document. Routine maintenance and services will be conducted during normal business hours (Monday through Thursday 0700 – 1600) and scheduled at least two weeks before service. Contract modifications may be issued in the event the Utah Army National Guard receives additional equipment. Additional recommended maintenance services may be described by the contractor.

Sub Task 5.2.1 Standard: 1. The Contractor shall maintain ALL medical equipment IAW manufacturer recommendation maintenance schedule.

2. Complete ALL semi-annual and annual medical equipment maintenance inspections.

3. The contractor shall provide quarterly status report on medical equipment and any repair or replace recommendations.

AQL: 1. Perform 100% of semi-annual and annual inspections IAW manufacturer recommendations.

2. Identify non-serviceable equipment so that units can coordinate repair or replacement.

3. Ensure that documentation is accurate and complete, and presented within 48 hours

4. Schedule service or calibrations with 30 day of the due date to prevent delinquency.

5.2.2 Refrigeration Equipment: Refrigeration and freezer equipment included on itemized list require services according to manufacturer recommended service schedule. At a minimum, this contract requires semi-annual cleaning of condenser coils using appropriate chemical cleaning treatments, water filtration systems, and general compressor area cleaning of dirt, dust, lint, and debris.

5.2.3 Radiology Equipment: Radiology equipment will be inspected for radiation safety standards and tested to verify that the exposure is with the manufactures specified limits. This includes dental X-ray and Diagnostic radiology equipment.

5.2.4 Laboratory Equipment: Laboratory equipment , to include microscopes, autoclaves, and centrifuges, will be serviced and verified annually to manufacture specifications.

5.2.5 Patient Monitoring Equipment: These pieces of equipment require services according to manufacturer recommended service schedule. At a minimum, this contract requires semi-annual maintenance vital sign machines, cardiac monitors, and defibrillators.

5.2.6 Patient Treatment Equipment: This includes ventilators, suction devices, fluid warmers, and weighing scales. Will be verified annually.

5.2.7 Audiology Equipment: Audiometers and hearing booths will be inspected and tested according to manufacture specifications on an annual basis.

5.2.8 Dental Equipment: Dental treatment equipment will be tested and verified annually to include portable and stationary dental treatment equipment, which includes; handpieces, suctions, curing lights, floor lights, amalgamators, ETC.

5.3 Service Contract Reporting

5.3.1 System for Award Management (SAM) Service Contract Report (SCR): Reserved

6. APPLICABLE PUBLICATIONS: Publications applicable to this PWS are listed below:

6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M) (www.esd.whs.mil)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2) (https://armypubs.army.mil)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

6.1.13 Federal Acquisition Regulation (www.acquisition.gov)

6.1.14 Defense Federal Acquisition Regulation Supplement (www.acquisition.gov)

6.1.15 Joint Travel Regulation (JTR) (www.defensetravel.dod.mil)

6.1.16 Department of Defense Privacy Program (DoD 5400.11-R) (www.esd.whs.mil)

6.1.17 Cyberspace Workforce Management (DoD 8140.01) (www.esd.whs.mil)

6.1.18 Operations Security (AR 530-1) (https://armypubs.army.mil)

6.1.19 Antiterrorism (AR 525-13) (https://armypubs.army.mil)

6.1.20 Threat Awareness and Reporting Program (TARP) (AR-381-12) (https://armypubs.army.mil)

6.1.21 Antiterrorism (AFI 10-245) (www.e-publishing.af.mil)

6.1.22 Computer Security (AFMAN 17-1301) (www.e-publishing.af.mil)

6.1.23 Operations Security (AFI 10-701) (www.e-publishing.af.mil)

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.2.1 Perform all scheduled

maintenance on ALL medical equipment IAW Manufacturer scheduled maintenance

IAW Manufacturer Scheduled Maintenance perform: Semi-annual and annual Maintenance services, and calibrations according to manufacture or U.S.

Army directed timelines.

100%; 0% deviation from Technical and performance standards for Manufacturer Medical

Equipment Maintenance.

Semi-annual and Annual Scheduled Maintenance

Inspection with Recommendations / COR

5.2.2 Document

findings and calibration verification

Provide documentation of service and calibration within 48 hours of completed service. Provide calibration certification forms and documentation.

95%; 5% deviation for the presentation and accuracy of documentation.

Verified by COR 100% verification

5.2.3 Follow through with scheduled

services.

Ensure that appointments to service equipment is followed and completed within 30 days of due date.

95%; 5% deviation for equipment to be scheduled on time.

Scheduled and tracked by COR 100% verification

TECHNICAL EXHIBIT B

Deliverables Schedule

PWS Reference / Deliverable

Title

Frequency Number of

Copies

Medium/Format Submit To

#1 – 1.6.4.1 Background

Checks As needed when occurs (if applicable) 1 Electronic

Submission COR/KO

#2 - 1.19 OCI As needed when occurs 1 Electronic

Submission COR/KO

#3 – 1.23.1 AT

Level I Training cert

Within 14 days after contract start date or 14 days after employment of new personnel;

refresher training every 12 months 1 Electronic

Submission COR/KO #4 – 1.23.2

OPSEC Training cert

Within 14 days after contract start date or 14 days after employment of new personnel;

refresher training every 12 months 1 Electronic

Submission COR/KO #5 – 1.23.3 iWATCH

Training cert Within 14 days after contract start date or 14 days after employment of new personnel 1 Electronic

Submission COR/KO #6 – 1.23.4.1 Information Assurance

Training cert

Within 14 days after contract start date or 14 days after employment of new personnel;

refresher training every 12 months 1 Electronic

Submission COR/KO

#7 – 1.23.5 PII

Training cert

Within 30 days after employment of new personnel; refresher training every 12 months 1 Electronic

Submission COR/KO

TECHNICAL EXHIBIT C

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

ITEM NAME ANNUAL ESTIMATED QUANTITY

5.2.1 Approximate services and calibrations required

annually.

590 (2024-2027)

5.2.1 Approximate services and calibrations required

semi-annually.

534 (2024-2027)