PWS - POU Autocrib BPA.docx

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SOLE SOURCE - AUTOCRIB SOFTWARE SERVICES Federal contract opportunity
Solicitation number
FA8227-24-Q-CRIB
Issued by
Department of the Air Force Materiel Command Air Force Sustainment Center

About this file

This document contains a performance work statement and related federal contract opportunity. The performance work statement outlines requirements for a five-year service contract to provide Autocrib software services and parts for the 309th Maintenance Production Support Group at Hill Air Force Base. Services include preventative maintenance, on-call technical support, software upgrades, database cloud storage, and replacement parts. Offerors must submit pricing by February 8, 2024 to david.padgett@us.af.mil. The contract will utilize a blanket purchase agreement with a $25,000 limit per purchase and payment via government purchase card. The incumbent contractor is IDSC Holdings LLC. The opportunity is designated as a sole-source requirement to the incumbent.

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Price List - POU Autocrib BPA.xlsx XLSX spreadsheet
CDRL A001 - POU Autocrib BPA.pdf PDF
CDRL A002 - POU Autocrib BPA.pdf PDF
Combined Synopsis and Solicitation - POU Autocrib BPA.docx DOCX document
CDRL A003 - POU Autocrib BPA.pdf PDF

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Performance-Based Work Statement (PWS)

Autocrib Software Service and Parts

U.S AIR FORCE

309 MXSG

1/23/2024 Autocrib Software Service and Parts i

TABLE OF CONTENTS

1DESCRIPTION OF SERVICES1
2BASIC SERVICES1
2.1Preventive Maintenance (PM)1
2.2On Call Technical Support for Software and Data Based Services1
2.3Contractor Support Portal2
2.4Emergency or After-Hours Assistance2
2.5Software Upgrades2
2.6Case and Metric Reporting2
2.7Service Report2
2.8Database Cloud Storage2
2.9Replacement Parts3
3SERVICE SUMMARY3
4CONTRACT DATA REQUIREMENTS LIST (CDRL) SUMMARY3
5ADDITIONAL REQUIREMENTS4
5.1Government Provided Support4
6SECURITY4
7GENERAL INFORMATION13
7.1Hours of Operation13
7.2Conservation of Utilities14
8ENVIRONMENTAL CONTROLS14
8.1Hazardous Work Environment14
8.2Notification of Environmental Spills15
8.3Safety Program15
9GOVERNMENT OBSERVATIONS15
10FOREIGN OBJECT DAMAGE (FOD) AND TOOL CONTROL15
11ENVIRONMENTAL16
Appendix A – ACRONYMS AND ABBREVIATIONS17
Appendix B – SAFETY18

DESCRIPTION OF SERVICES

This Performance Work Statement (PWS) identifies requirements of the Ogden Air Logistics Center (OO-ALC) for a service contract for the cloud-based data storage and maintenance of the AutoCrib software system to include updates, upgrades, troubleshooting, problem resolution, manual data base work, and support for standard and custom Crystal Reports. The Contractor shall be responsible for ensuring all services provided under this contract are In Accordance With (IAW) the terms and conditions outlined herein, conform to the manufacturer’s specifications and this PWS.

BASIC SERVICES

Preventive Maintenance (PM) The contractor shall provide software support to protect equipment capability and investment by providing continuous support by removing causes of failure, updating, patching and bug fixes before failures occur.

Preventive maintenance shall be performed as necessary to ensure optimal performance of AutoCrib software.

The Contractor shall provide continuous support to AutoCrib software, to include support for Crystal Reports and technical consultation by telephone for equipment located on the OO-ALC network as outlined in this PWS.

On Call Technical Support for Software and Data Based Services On call technical support shall be defined as unscheduled work requirements which are not otherwise defined in this PWS.

On call technical support shall include the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

The contractor shall provide troubleshooting support via telephone and email Monday – Friday 0600 – 1600 Mountain Standard Time (MST).

The contractor shall respond within two (2) work hours of a telephone call and twenty-four (24) work hours of an email to the authorized caller to request assistance.

The contractor shall respond to the notification of a malfunction by contacting the authorized caller identified Point of Contact (POC), troubleshooting via telephone communications or email.

Contractor Support Portal The contractor shall provide familiarization, access to manuals, set-up guides, how to documentation or video instruction for all software, hardware, and services.

Documentation and videos shall be delivered through the contractor’s support portal or via email when portal access is not available.

Emergency or After-Hours Assistance The contractor shall provide 24/7 on-call System Analysts as needed to provide support in the case of OO-ALC database systems failure.

After-hours services shall only be deemed an emergency in the event that the Government end user does not have the ability to retrieve required supplies from an AutoCrib Point of Use (POU) machine.

Software Upgrades The contractor shall provide all required software patches, bug fixes, firmware updates and new releases as they become available.

Case and Metric Reporting The contractor shall provide non-standard reports such as development and labor reports to the authorized caller within thirty (30) calendar days of request. (CDRL A001).

Service Report The contractor shall provide a written service report within two (2) business days to the authorized caller in person or by email immediately upon service completed (CDRL A002).

Database Cloud Storage

0. The contractor shall ensure reliability and access to all Air Force owned data.

0. The contractor shall provide cloud database storage for all OO-ALC databases running Autocrib Arcturus software.

Replacement Parts The contractor shall replace defective parts as requested by authorized caller identified POC.

SERVICE SUMMARY

PWS Paragraph
Performance Objective

Performance Threshold

2.1.1
The contractor shall provide software support to protect equipment capability and investment by providing continuous support by removing causes of failure, updating, patching and bug fixes before failures occur
The contractor’s performance shall be acceptable when they have met this performance objective 100% of the time
2.2.4
The contractor shall respond within two (2) work hours of a telephone call and twenty-four (24) work hours of an email to the authorized caller to request assistance
The contractor’s performance shall be acceptable when they have no more than one (1) instance of not meeting this performance objective per quarter
2.6.1
The contractor shall provide non-standard reports such as development and labor reports to the authorized caller within thirty (30) calendar days of request
The contractor’s performance shall be acceptable when they have no more than one (1) late report per quarter
2.7.1
The contractor shall provide a written service report within two (2) business days to the authorized caller in person or by email immediately upon service completed
The contractor’s performance shall be acceptable when they have no more than one (1) late report per quarter

Section 4

The contractor shall submit CDRLs according to the due date indicated with minimal errors
The contractor shall have no more than one error per quarter for all CDRL submittals

Contract Data Requirements List (CDRL) SUMMARY Contract information data shall be delivered electronically in accordance to the corresponding requirement for each Data Item listed in Table 4-1 (below). The contractor shall have no more than one error per quarter for all CDRL submittals. The contractor shall submit CDRLs according to the due date indicated. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two business days and corrective action taken to prevent recurrence of inaccurate late CDRLs.

Table 4-1

Exhibit
Title
PWS Paragraph

Delivery

A001

Web Based Information System Archival Data
2.6.1

Within 30 day calendar days upon request

A002
Service/Work Request
2.7.1
Within two (2) business days upon completion of custom report service
A003
Mishap Report
6.3.3.2
NLT one (1) business day after incident/mishap

A004 Safety Plan

Appendix B NLT fifteen (15) calendar days after contract award

A005

Accident/Incident Report
8.3.2 Appendix B/Section B
NLT three (3) business day after incident/mishap

ADDITIONAL REQUIREMENTS

Government Provided Support The Government will provide necessary working space, including heat, light, ventilation, and electrical powered outlets for the use of contractors’ maintenance personnel. The Government shall provide access to the necessary facilities where the equipment resides. The place of performance shall be Hill Air Force Base (HAFB), UT.

Government telephones shall be used for official business only.

The contractor shall be responsible for safeguarding all Government property provided for contractor use.

SECURITY

Security Review Date: 12 Dec 2023 Reviewed By: Sam Samuelson Security Review Control Number: 20231212SS Conflicts of Interest The contractor shall not assign to contract or task order performance any person, including any employee of the U.S. Government, if employing that person would create a conflict of interest under any law, regulation or policy of the United States Government. Additionally, the contractor shall not assign to contract or task order performance, any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to Department of Defense (DoD) Directive 5500.7-R, Standards of Conduct, and any other applicable regulation or policy of the Department of the Air Force or its subordinate commands, as applicable, including but not limited to Air Force Materiel Command.

Contractors will not use any other form of identification to access any government installation or facility while working on a government contract except the issued credentials associated with the awarded contract or task order. Example: using a military retiree card to access an installation to work on a contract.

Security Requirements Foreign nationals (FN) will not be escorted, or sponsored, onto the installation without being properly vetted. Any request must follow 309 MXSG OI 16-102, Security Requirements section 7. FNs must be approved for access via the Foreign Disclosure Office and Air Force Office of Special Investigations (AFOSI).

Contractors not issued a Defense Biometric Identification System (DBIDS) will schedule all visits and coordinate Base entry by contacting 309 MXSG/MXDPP POU Program Manager.

The contractor shall comply with all security, force protection, operation security and antiterrorism requirements at each installation.

The contractor shall comply with 309 MXSG in and out-processing procedures for all contractor personnel to ensure required security-related briefings and debriefings are accomplished. Specific in and out-processing checklists may be included at the task order level.

The contractor will use the 309 MXSG/MXDPP POU Program Manager as the primary means of reviewing and approving forms and for communicating with necessary government representatives.

Government issued Common Access Cards (CAC)s, badges, identification shall be removed and/or concealed from plain sight when outside the installation and shall not be left in vehicles or unprotected. Badges and passes will not be duplicated, photographed, or copied. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the 309 MXSG MASO Office and Security Forces Office.

Communications Security All communications with DoD organizations are subject to Communications Security (COMSEC) review.

The DoD authorizes the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

The Government advises the contractor that at any time they place a call to, or receive a call from, a DoD organization, they are subject to COMSEC procedures.

The contractor assumes the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DoD information.

Operations Security (OPSEC) Requirements During the course of this contract, in addition to those restrictions, instructions and guidelines delineated in the PWS and/or other references provided, the contractor will adhere to the following minimum requirements.

Introduction of personnel electronic devices into government spaces, laptops, tablet Personal Computers (PC)s, cellular phones, cameras, recording devices, and data recording/storage devices is strictly controlled and forbidden in most cases. Company issued equipment required for the performance of work must be approved by the government MXSG security specialist. Photography and recording is not allowed in restricted areas and controlled areas except for official use and by approved photography letter only. NOTE: Unless otherwise stipulated in the contract, contact the Installation Public Affairs or SM for approval.

Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business controlled unclassified information (CUI) may only be transmitted as directed in the PWS as it adheres to CUI Guidelines.

The Contractor shall not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or CUI. When in doubt, company press releases, related to this contract, will be coordinated through the Public Affairs Office prior to release.

Contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including all Social Networking sites) any images, data or information that reveals sensitive government operations, personnel, equipment, including, but not limited to: Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to Air Force installations, property or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, project schedules, logistics or material delivery schedules; specialized equipment orders, deliveries, shipments, etc. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.); Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported to the Security Manager (SM) and/or installation Security Forces Squadron (SFS), Contracting Officer Representative (COR), and, if applicable, the company Facility Security Officer (FSO) and/or the Defense Security Service.

Practice OPSEC and implement countermeasures to protect Critical Information (CI) and other sensitive unclassified information and activities vigilance or degrade the planning and execution of military operations performed or supported by the contractor in support of the mission. Protection of CI will include the adherence to and execution of countermeasures which the contractor initiates or as provided by OPSEC manager or installation OPSEC Program Manager, for CI on or related to the PWS.

The contractor must mark and protect any information IAW CUI, to include E-mail, and adhere to all CUI standards and policies.

Contractors who have access to the OO-ALC and Government Servicing Units (GSU)s facilities or critical information shall have OPSEC training IAW AFI 10-701, Operations Security (OPSEC). Initial training will be approximately one (1) hour and follow-on recurring annual training will be approximately 1/2 (0.5) hour. OPSEC training will be conducted within 30 days of assignment.

Contractor Identification & Badges All contractor management, staff and contractor personnel shall be clearly identified as such at ALL times. Contractor identification shall include visible badges, conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees. At a minimum, contractor management staff or contractor personnel shall clearly identify themselves using the label “contractor” in email addresses in accordance with Federal Acquisition Regulation (FAR) 37.114(c), Special Acquisition Requirements; opening ALL phone conversations with a statement materially the same as, “[office name], I am [employee name], a [prime contractor’s company name] employee,” including the employing contractor’s name in the letterhead and/or signature block of any written correspondence; and any other means necessary.

0. The Contractor shall utilize the DBIDS Badge Controlled/Restricted Authorization Badge (CAB/RAB) In Accordance With (IAW) Air Force Instruction (AFI) Air Force Material Command (AFMC) HAFB Supplement 31-101-0, Hill Installation Defense Plan (IDP) Interim Change (IC) DBIDS Cards DBIDS Cards may be issued after contractor submits a completed AFMC Form 496, Application for AFMC Identification Card, to their assigned 309 MXSG Maintenance Acquisition Support Office (MASO) Office. The 309 MXSG MASO Office ensures the Form 496 is complete, to include: all requestor personal information, company name and address, current and valid driver license information, valid contract number and expiration date, requestor Social Security Number, requestor E-mail, what credentials needed, days and times for access and a digital signature from the 309 MXSG MASO Office. The 309 MXSG MASO Office forwards Form 496 to the 309 MXSG (SM) for signature and processing. The SM will notify 309 MXSG MASO Office after Form 496 is approved/disapproved with instructions for obtaining a DBIDS. Contractors will return completed Form 496 to issuing SM to begin in-processing. Incomplete Form 496s will not be processed. NOTE: Escort authority is not authorized, and Force Protection Condition “Bravo” is the minimum established by (SFS). Contractors with a current DBIDS have authority to sponsor (not escort) onto the installation and must follow installation procedures for doing so. Contractors who do not require access to DoD IT systems will be issued a DBIDS annually unless contract end date is sooner.

New contractor employees approved for DBIDS will require an escort to Building 430 to receive a DBIDS. Employees going to (SFS) without a sponsor are considered to be on the installation illegally and may be detained and removed. 309 MXSG MASO Office can escort the employee/s, or the employee/s may be sponsored onto the installation by a current CAC holder, and are required to meet all access requirements by SFS. A temporary visit request can be made for 1-60 days on the Visitor Control Website and requires the contractor employee name, driver’s license number and state of issue: https://usaf.dps.mil/sites/HillAFB/vcc/SitePages/Home.aspx Contractors with reported issues associated with background information on the Form 496 will be disapproved for DBIDS and will not be granted access to the installation. Contractors that are denied access will have all issued credentials, keys, key cards or vindicator cards taken away and the employee removed from the installation immediately. Denied contractor/s are required to adhere to the appeal process established by SFS and 75 Air Base Wing (ABW) Director. If employee is approved for access, they must obtain the approval letter and keep it on file for initial and future renewal of any credentials. Security forces will be notified if the employee, or anyone affiliated with the contractor, is uncooperative.

Controlled/Restricted Area Badge The contractor shall provide written justification as to why controlled/restricted area access is needed and must include for each person: employee’s First, MI, Last name, current CAC or DBIDS ID number, Height, Weight, Eye Color, Hair Color, contract number with expiration date, date of last completed training and areas needing access to the issuing SM to complete an AF Form 2586.

Controlled/Restricted area badge (CAB/RAB) requests shall be requested through the 309 MXSG MASO Office and completed by the group SM, who completes an AF Form 2586, Unescorted Entry Authorization Certificate, for each employee requiring entry into controlled/restricted areas. The contractor employee shall hand carry the AF Form 2586 to Security Forces (Hill AFB, building 430). The AF Form 2586 will be returned to the issuing SM for accountability and before receiving a vindicator access card. NOTE: CAB/RABs will not be issued for the inconvenience of having to be escorted. Expiring cards will need to be reissued prior to expiration date and require at least a two-week notification from the contractor employee to allow for time to prepare a new Form 2586.

Contractor employees must meet the minimum background requirements prior to submitting for a CAB/RAB: Favorable Local File Check (LFC) located on a current Form 496, within the last cycle year, or a Form 2583, Request for Personal Security Action, within the last 30 days; have a current background investigation; or current security clearance verifiable through the Defense Information Security System (DISS) or subsequent system.

While in any Controlled/Restricted Areas, contractor employees shall display the CAB/RAB, in a company issued lanyard or badge holder, between the shoulders and above the waist in front of the body whenever inside an identified restricted or controlled area. NOTE: When outside any restricted/controlled area the CAB will be placed out of sight.

Contractor employees requesting unescorted access into a controlled area will have a valid DBIDS or CAC card prior to receiving a Form 1199, Controlled/Restricted Area Badge.

The contractor shall complete, initially and annually, Security Education and Motivation Phases I and II training prior to submitting an AF Form 2586 and any additional required training, based on access requirements. If the contractor has a CAC and access to AIS they will be loaded into the group training system for the initial and annual training. Those issued a DBIDS will schedule a time with the Group SM to complete the training and testing requirements initially and annually thereafter and should expect at least two (2) hours for completion.

Lost Credential/s or Access Card/s Lost/stolen badges shall be reported to the issuing Group SM within one working day of loss. After receiving a Lost Identification Letter from the issuing security office, the contractor is required to fill out an AF Form 1168, Statement of Suspect Witness Complaint, through the SFS Office located in the West side of Building 408. The contractor must then bring a lost letter report and/or AF Form 2586 to the SF Offices to be issued a new badge then return all forms to the Group SM.

The contractor shall create an Incident/Mishap report when a contract employee loses a CAC, DBIDS or CAB/RAB. The Incident/Mishap report must be submitted the 309 MXSG/MXDPP POU Program Manager no later than one business day. (CDRL A003).

In/Out-Processing All contractors are required to in/out-process from each respective organization regardless of if they are issued a DBIDS or CAC.

Contractor employees transferring between contracts, groups or companies will return DBIDS or CAC, CAB/RAB and vindicator card. New credentials will be issued by the receiving organization. The contractor shall have three days to return DBIDS or CAC, CAB/RAB, and vindicator card to issuing organization. NOTE: Contractor employee are required to be escorted while on the installation until new credentials are issued.

Contractor employees will complete the same in/out processing checklist from the assigned organization. Employees removed from the contract will be required to return all government issued credentials and vindicator key to the issuing office within the same day of separation. If employee is unable to return the credentials and vindicator key, then 309 MXSG/MXDPP Program Manager will ensure that all credentials are returned to the issuing SM the same day.

Security Incident Should a security incident occur, the contractor shall: immediately report to the site location Group SM all available facts related to each instance, take such precautions as the SM may reasonably require for security purposes, take reasonable and prudent action to establish control of the scene; prevent further violation, to preserve evidence until released by proper authority; and cooperate fully and assist Government personnel as the Government conducts an investigation of the violation. NOTE: Participation shall last until the investigation is complete.

Training Requirements Security Manager (SM) and contractor will administer and maintain all individual training and records, for compliance purposes, associated with this PWS. Training records must be made available during self-inspections and other oversight activities.

Contractors may be required to complete the following trainings as applicable and administered electronically, whenever possible, or in-person:

Training required for all personal.

Operations Security (OPSEC) Awareness – Frequency: Initially upon assignment (within 30-days) and annually thereafter IAW AFI 10-701, Operations Security (OPSEC). Presentation/Means: Unit Security Manager or TSS Course #MHPSEC9800301BR.

Controlled Unclassified Information (CUI) Frequency: Initially upon assignment (within 30-days) and annually thereafter. Presentation/Means: Unit Security Manager IAW DoDI 5200.48_AFI 16-1403, Controlled Unclassified Information (CUI).

Unit Indoctrination and Orientation Training – Frequency: within 30 calendar days of assignment. Presentation/Means: Unit Security Manager or CDSE Course at https://securityawareness.usalearning.gov/initialorientation/index.htm. 309 MXSG initial security orientation TSS course #MHPSEC9803600BR (NOTE: for cleared personnel, initial security briefing TSS Course #MHPSEC9803601BR is required before access to classified information is granted).

Counter-Insider Threat (C-InT) Training - This training covers procedures for C-InT awareness and reporting IAW AFI 16-1402, Counter-Insider Threat Program Management. Frequency: Initially upon assignment (within first 30-days) and annually thereafter. Presentation/Means: Unit Security Manager or CDSE Course at https://securityawareness.usalearning.gov/itawareness/index.htm.

Antiterrorism (AT) Requirements Contractor personnel who require routine physical access to a Federally controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. IAW DoD Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation. Training can be completed through a computer or web-based application (https://jko.jten.mil/) or under instruction of a level 1 AT awareness instructor.

Training for Controlled/Restricted Area Access Security Education & Motivation Phase I/II - This training covers the rules and regulations regarding Restricted/Controlled areas and the Restricted Area Badge (RAB) AF Form 1199. Audience: all unit personnel with access to restricted/controlled areas. Frequency: initially and annually until RAB turn in/surrender. Presentation/Means: Unit Security Manager or TSS course #MHPSEC9802100BR.

Anti-Robbery – This course covers the rules governing the AF resource protection program for accessing the Munitions Storage Areas (MSA)s. Audience: all personnel working with Arms, Ammunition & Explosives (AA&E), funds and drugs. Frequency: Initially upon appointment and annually thereafter. Presentation/Means: TSS course #MHPHRM9801400BR.

Initial Explosive Safety & Awareness – This course is required for all MSA access. Audience: all personnel working with Arms, Ammunition & Explosives (AA&E), funds and drugs. Frequency: Initially before RAB issuance. Course is taught on Monday afternoons at 14:30 in building 180, room 226 and is a standing meeting and no appointment needed. If Monday is a holiday, then the class is taught the next day, Tuesday, at same time and location.

Force Protection – Audience: Contractors when identified in Statement of Work. Frequency: Initially upon assignment and annually thereafter. TSS Course #MLMW0846.

Additional resources are available for training and can be found at: https://securityawareness.usalearning.gov, https://lms-jets.cce.af.mil/moodle/ https://lms-jets.cce.af.mil/moodle/, https://ooafmctss.hill.af.mil/tssportal <https://ooafmctss.hill.af.mil/tssportal, and https://jcs.mil/JKO <https://jcs.mil/JKO.

GENERAL INFORMATION

Hours of Operation Normal Hours of Operation: The contractor shall perform the services required under this contract during the following hours: Monday through Friday 0600-1600 MST – EXCEPT FEDERAL HOLIDAYS and other base closures.

Federal Holidays: Unless otherwise required by the Government, the contractor shall not have access to the Government facilities on the following federal holidays: New Year’s Day, Martin Luther King’s Birthday, Washington’s Birthday, Memorial Day, Independence Day, Juneteenth, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. If a holiday falls on Saturday, it is observed on Friday and working hours are Monday through Wednesday for that week. If the holiday falls on a Sunday, it is observed on Monday. Any other circumstances that may prompt base closure, such as Days of National Mourning, may also restrict opportunity to perform the exchanges. In the event of a base closure, exchanges shall be performed on the next business day. There may also be up to six AFMC Goal Days and four Wingman Days per year awarded to Government civilian employees, as well as possible weather related days and Government directed holidays. On these days, the contractor shall not generally be required to work and the Government shall not be billed for work not performed.

NOTE: Good Friday is regarded as a holiday by the Utah Wage Determination; however, Good Friday is not a Federal Holiday so the Government facilities will be open for work that day. The contractor shall plan on employees working business as usual on that day, unless the Government supervisor or section chief determines that such services are either unnecessary or will be less than a full normal workday.

Down Days/Weather Days: The 309 MXSG/MXDPP Program Manager will notify the contractor when official notice has been given for Energy/Weather Down days. The contractor is not expected to work on any Energy/Weather Down days.

Rescheduling: Down Days/Weather days may be rescheduled if conditions/emergency operations require.

Conservation of Utilities The contractor shall instruct their employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which prevent the waste of utilities.

ENVIRONMENTAL CONTROLS

Hazardous Work Environment The Contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. The industrial complex at Hill AFB has the potential to expose workers to hazardous materials which may include, but is not limited to: hexavalent, chrome, cadmium, beryllium, lead, and others. While the Contractor shall not perform duties in a regulated area (where exposure are expected to exceed the permissible exposure limits set by 29 Code of Federal Regulations (CFR)1910.10xx), there may be contact hazards with these materials. The contractor shall ensure proper protective measures and training is taken to ensure contracted employees are protected from hazards. The 75th ABW Bio-Environmental Engineering Flight produces BIO Survey of these areas which will be made available upon award.

Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect.

Notification of Environmental Spills If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the 309 MXSG/MXDPP Program Manager. The liability for the spill or release of such substances rests solely with the contractor and its agent.

Safety Program The contractor shall implement a safety program that ensures protection of Government personnel and property. (See Appendix B) In the event of an accident/mishap (CDRL A005), the contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence. An email copy of the mishap/incident notification shall be sent within three (3) business day to the 309 MXSG/MXDPP Program Manager, who will forward it to OO-ALC safety.

GOVERNMENT OBSERVATIONS

During the period that the contractor is working on equipment, government personnel, other than CO, may, from time-to-time, observe contractor operations. However, these personnel may not interfere with contractor performance.

FOREIGN OBJECT DAMAGE (FOD) AND TOOL CONTROL

The contractor shall follow the applicable guidance in chapters/paragraphs/sections of AFI 21-101 and HQ AFMC, Hill AFB, and 309 MXW supplements to the AFI 21-101 concerning base tool (chapter 10 section B), and FOD control policies (chapter 14, and sub paragraphs designated as 41), daily. Cloth rags are considered tools and will follow the same regulations and procedures as tools.

If tools, and/or equipment are lost, the contractor will report the loss to the 309 MXSG/MXDPP Program Manager no later than two hours after discovery. If tools are lost or not accounted for, then the contractor shall implement the lost tool procedures of AFMC supplement to AFI 21-101, chapter 10, section B.

Contractors performing functions in industrial areas on the center shall have a method for controlling and accounting for all tools used. All contractors working on the center shall inventory their tools at the beginning and end of each shift and at the end of each task to check for any lost or missing tools.

ENVIRONMENTAL:

Weather Hazards. Workers may encounter hazardous weather conditions including snow, heavy rain, lightning, extreme dust, and other conditions that warrant appropriate precautions.

Appendix A – ACRONYMS AND ABBREVIATIONS

Acronym/AbbreviationsDefinition
AA&EArms, Ammunition & Explosives
ABWAir Base Wing
ACOAdministration Contracting Officer
AFAir Force
AFBAir Force Base
AFIAir Force Instruction
AFMCAir Force Material Command
AFOSIAir Force Office of Special Investigations
AFOSH STDAir Force Occupational Safety and Health Standards
ATAntiterrorism
CAB/RABControlled/Restricted Authorization Badge
CACCommon Access Card
CARCorrective Action Report
CDRLContractor Data Requirements Listing
CFRCode of Federal Regulation
CICritical Information
C-InTCounter-Insider Threat
COMSECCommunications Security
CORContracting Officer Representative
CUIControlled Unclassified Information
DBIDSDefense Biometric Identification System
DISSDefense Information Security System
DCMADefense Contract Management Agency
DoDDepartment of Defense
FARFederal Acquisition Regulation
FNForeign Nationals
FODForeign Object Damage
FSOFacility Security Officer
GSUGovernment Servicing Units
GRGovernment Representative
HAFBHill Air Force Base
ICInterim Change
IDIdentification
IDPInstallation Defense Plan
IAWIn Accordance With
LFSLocal File Check
MASOMaintenance Acquisition Support Office
MSAMunitions Storage Area
MSTMountain Standard Time
OO-ALCOgden Air Logistics Center
OPSECOperations Security
OSHAOccupational Safety and Health Act
POCPoint of Contact
PCPersonal Computers
PCOProcuring Contracting Officer
POUPoint of Use
PMPreventive Maintenance
PWSPerformance-Based Work Statement
SFSSecurity Forces Squadron
SMSecurity Manager
QARQuality Assurance Representative

Appendix B – SAFETY

SAFETY, FIRE PROTECTION AND HEALTH

SPECIFICATION

INDUSTRIAL SAFETY REQUIREMENTS

OGDEN AIR LOGISTICS COMPLEX

UNITED STATES AIR FORCE

HILL AIR FORCE BASE, UTAH 84056

06 Dec 2023

Reviewed by:

Alec Green

OO-ALC/SE

801-586-5304

Control Number:

AG231203

A. Safety Program Requirements The contractor shall implement a safety program plan that ensures protection of Government personnel and property (CDRL A004). The program shall consist of, as a minimum:

1. Mishap reporting, as defined in paragraph B1 below.

2. A Safety Plan that addresses, as a minimum, the subjects listed in Section II –Specific Requirements, and shall be used during the performance of the work described in the contract. The Safety Plan shall be approved by OO-ALC/SE (Safety Office) prior to commencement of any work described in this contract.

3. Routine and recurring surveillance to ensure the safety requirements of this contract are enforced.

4. Competent personnel to provide surveillance of the Safety Plan.

5. Identification of segregated work site locations for operations that cannot be co-mingled with general industrial operations and the process for Administration Contracting Officer (ACO) approval of operations and changes at these specific sites.

6. All contractor personnel shall be trained and qualified to perform their duties safely.

7. The contractor shall include a clause in all subcontracts requiring the subcontractors to comply with the safety provisions of this contract, as applicable.

B. Mishap Notification

1. The contractor shall notify OO-ALC/SE Workflow (OO-ALC.SE.Workflow@us.af.mil) or the Hill AFB Command Post (801-777-3007) after normal duty hours, and the designated Government Representative (GR), i.e., the ACO, Procurement Contracting Officer (PCO), or Defense Contract Management Agency (DCMA) Quality Assurance Representative (QAR) within one (1) hour of all mishaps or incidents at or exceeding $2,000 (material + labor) in damage to DOD property entrusted by this contract, even if the government is wholly or partially reimbursed. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of ALL the mishap/incident notification shall be sent within three calendar days (CDRL A005) to the GR, who will forward it to OO-ALC/SE. For information not available at the time of initial notification, the contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the ACO.

Mishap notifications shall contain, as a minimum, the following information:

(a) Contract, Contract Number, Name and Title of Person(s) Reporting

(b) Date, Time and exact location of accident/incident

(c) Brief Narrative of accident/incident (Events leading to accident/incident)

(d) Cause of accident/incident, if known

(e) Estimated cost of accident/incident (material and labor to repair/replace)

(f) Nomenclature of equipment and personnel involved in accident/incident

(g) Corrective actions (taken or proposed)

(h) Other pertinent information

2. The contractor shall cooperate with all government mishap investigations. Additionally if requested by government personnel or designated GR, i.e., the ACO, PCO, or DCMA QAR, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by safety investigators.

3. The contractor shall provide copies of contractor data related to mishaps, such as contractor analyses, test reports, summaries of investigations, etc. as necessary to support the government investigation.

4. The contractor shall support and comply with the safety investigation and reporting requirements of DAFI 91-204, Chapters 1 – 5.

C. General Safety Requirements:

If the safety plan is modified, the contractor shall submit the proposed modification, in writing, to the Contract Administration Office safety representative.
The contractor is solely responsible for compliance with all federal, state and local laws, the Occupational, Safety and Health Act (OSHA) (Public Law 91-596) and the resulting standards, OSHA Standards 29 CFR 1910 and 1926, as applicable, Air Force Occupational Safety and Health Standards (AFOSH STD), to include DAFMAN 91-203, Air Force Occupational Safety, Fire, and Health Standards, DAFI 91-204, Safety Investigations and Reports, Contract Safety, and the protection of their employees. Additionally, the contractor is responsible for the safety and health of all subcontractor employees.
The contractor shall ensure assigned personnel are adequately trained and qualified for the task being performed. Brief all personnel on the hazards involved with operations and applicable precautions to be taken. Should unidentified hazards arise, cease operations until actions are taken to eliminate or mitigate hazards to safe levels.
Compliance with Occupational Safety and Health Act (OSHA)

and other applicable laws and regulations for the protection of contractor employees is exclusively the obligation of the contractor. Note: Air Force Occupational Safety Health Standards (AFOSH STD)s are annotated because many of the Air Force Standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The government shall assume no liability or responsibility for the contractor's compliance or non-compliance with such requirements. The contractor shall furnish to each of his/her employees a place of employment, which is free from recognized hazards. The contractor shall brief his/her employees on the safety requirements of this contract and on hazards associated with prescribed tasks. The contractor is responsible for compliance with OSHA Public Law and the resultant standards identified within. In addition, the contractor is required to flow down the safety requirements/specification to all subcontractors. This applies to Federal Acquisition Regulation (FAR) 12 commercial acquisitions as well. This contract shall in no way require persons to work in surroundings or under working conditions which are unsafe or dangerous to their health. The contractor must coordinate and perform work so as not to impact the safety of government employees or cause damage to government property. This requires providing personnel with protective equipment and associated safety equipment as may be necessary. The contractor must also protect personnel from hazards generated by the work. If the contractor employs BILINGUAL speaking employees, they must post bilingual signs and have written procedures for specific tasks in applicable languages.

SECTION II – SPECIFIC REQUIREMENTS

The contractor’s prepared Safety Plan shall:

· Provide contact information for on-site personnel

· Include a work hazard analysis of the worksite and operations to be performed to include baseline hazard identification and required control measures

· Identify employee safety and health training requirements and the documentation process

The contractor shall ensure that each element identified below is adequately addressed in detail in the safety and health plan:

PEDESTRIAN CROSSWALKS: All contractor personnel are required to use the closest crosswalk, or traffic controlled intersection when crossing the road. Pedestrians must look both ways to ensure the coast is clear before stepping out into the crosswalk. Pedestrians DO NOT have the right of way unless they are already in the crosswalk. Contractor vehicle operators have the same responsibilities as pedestrians, to share the road and mutually observe and yield to pedestrians.

MOTOR VEHICLES: Contractor shall comply with the standards in: DoD Directive 5525.4, Enforcement of State Traffic Laws on DoD Installations", Nov 2, 1981, Para 3-4; DODI 6055.4, DoD Traffic Safety Program, 20 Jul 99; AFI 91-207, USAF Traffic Safety Program, 22 May 07; Each applies to all persons at any time on an Air Force Installation and includes all leased, owned, or privatized property including housing areas. In addition: AFI 13-213, Airfield Management, 29 Jan 08, Paragraphs 1.3.6 and 4.4.2.1 applies to all contractors, sub-contractors, vendors, commercial delivery companies, and all other private business vehicles who operate anywhere on Hill Air Force Base, including the airfield (to include the industrial areas and any buildings or hangars located upon the airfield) in support of their mission.

HOUSEKEEPING: Housekeeping shall be conducted according to the requirements in OSHA Standard 29 CFR 1910.141. CLEAN AS YOU GO will be enforced.

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File details come from the government source that posted it. Updated .