PWS_PCoE_Draft_28April2023.pdf

PERFORMANCE WORK STATEMENT FOR

PROPULSION CENTER OF EXCELLENCE EDUCATION AND TRAINING

AT

WRIGHT PATTERSON AIR FORCE BASE (AFB)

AND

TINKER AFB

28 APRIL 2023

DRAFT

General: The United States Air Force (USAF), Air Force Life Cycle Management Center

(AFLCMC), Propulsion Directorate (LP) co-located at Wright Patterson Air Force Base (WPAFB) and Tinker Air Force Base (AFB), is responsible to deliver ready, affordable, safe, and effective propulsion solutions and innovations for the USAF and our Partner Nations. AFLCMC/LP established the Propulsion Center of Excellence (PCoE) training to bridge academic background with specific characteristics and conditions peculiar to aircraft jet engines and to provide on-going growth and education to AFLCMC/LP personnel. The PCoE training supports advancing jet aircraft engine knowledge for new, journeyman, and lead propulsion civilian and military personnel.

Description of Services: The Service Provider shall provide learning solutions which includes learning strategy and analysis, learning evaluation, learning architecture, courseware design and development, learning technology, simulation and training equipment in support of on-the-job training. The Service Provider shall provide instructional designers, instructors, and Subject

Matter Experts (SMEs) to deliver the curriculum and courses developed. Courses shall cover a range of subject areas that are applicable to the entire workforce and across the Air Force. The service provider shall support the establishment of training, administration, customer service, processing of training requests, and all activities related to the execution of training for

AFLCMC/LP personnel. The service provider shall provide training and education for civilian and military personnel. The service provider shall include any necessary equipment, tools, materials, and supplies in support of the education and training function as defined in this Performance

Work Statement (PWS) for WPAFB and Tinker AFB, tenant units, and geographically separated units (GSU). As much of the work in this PWS is typical in the commercial industry; all work, services, and operations shall be performed to commercial industry standards to the maximum extent practicable unless otherwise identified in the course offering. The service provider shall support WPAFB/Tinker AFB customers with specialized training applications to meet the requirements of AFI 36-2205 - Applying for Flying Training, Air Battle Manager, and Astronaut

Programs; and applicable guidelines including, but not limited to: Air Force Internship, Astronauts, Test Piloting, Undergraduate Flying, Undergraduate Space, and Weapons

Instruction. The Service Provider shall develop training recommendations and solutions for

AFLCMC/LP to address specific propulsion aviation concerns or identified knowledge gaps. The

Service Provider shall support the overall learning strategy development that supports the propulsion workforce career paths for aviation. The Service Provider shall support planning, development, and implementation activities to further the development of the workforce in targeted areas.

Regulatory Guidelines: The service provider shall comply with current local, state, and federal laws; and Department of Defense (DoD), Air Force (AF), Major Command (MAJCOM), and

WPAFB/Tinker AFB regulatory requirements for education and training program administration.

Administrative Support: The service provider shall provide administrative support including records, documents, and associated correspondence. During the period of the contract, records, documents, and associated correspondence shall be available for government review at all times.

Customer Service: The service provider shall respond to all customer inquiries in a prompt and courteous manner. Inquiries may be by various means, such as Electronic Mail (E-Mail), telephone, or other electronic means.

Files and Correspondence Maintenance: The service provider shall support the maintenance of the education and training center records and perform as Records Custodian (RC) to ensure file maintenance, disposition, and correspondence administration in accordance with AFI 33-322 -

Records Management Program, AFMAN 33-363 - Management of Records, AFI 33-364 - Records

Disposition - Procedures and Responsibilities; and MAJCOM, and WPAFB/Tinker requirements as directed by the government primary record custodian. The service provider is responsible for ensuring all forms required to perform the work needed by customers are available and current. The service provider is responsible for maintaining records subject to the Privacy Act;

refer to AFI 33-332 - Privacy Act Program, for the handling of Privacy Act information.

Training Certificates/Class Comments Reports: The service provider shall provide certificates of course completion to students for completion of training. Certificates shall include at a minimum: the individual’s name, course title, course dates, course location and the total number of instruction hours.

Classroom Maintenance: The service provider shall maintain classroom schedules and provide to the Government as requested. The service provider will coordinate all scheduling for the for requests for classroom activities. Priorities will be established by the Government All requests must be received at least 10 working days prior to the requested date. The service provider shall support in the inspection of classrooms after use to ensure classrooms are neat, clean, free of debris, and properly arranged for follow-on use; and conducting an end-of-class day check of all classrooms maintained by the Education and Training Center, and document accordingly. The service provider shall support the government in ensuring all instruction material received by the Education and Training Center is available and set-up for the course instructor as required.

Training Corrective Actions: The service provider shall inform the Government of training trends including, but not limited to: course failure rates, time in training, review and recommend approval/disapproval for reactivations, reenrollments, extensions, and waivers.

When trends indicate corrective actions are needed, the service provider shall coordinate corrective actions with the Government Action Officer.

Program Operations Support: The Contractor shall perform training operations and systems administration duties for PCoE Training as follows:

• Manage and maintain course catalog,

• Maintain overall course schedules,

• Register students and maintain rosters,

• Generate course announcements and associated communications,

• Coordinate with training instructors for course delivery, facility usage, and setup logistics,

• Research and recommend available off-the-shelf training which may satisfy overall training needs,

• Analyze course evaluations and feedback and recommend course changes, updates and improvements,

• Provide and maintain course material,

• Identify knowledge, skills, and abilities (KSAs) training gaps,

• Research and recommend potential training sources to fill voids in training through analysis or through other training models, and

• Participate in the development training plans based on the competencies and skills needed across the organization (or other associated training requirements) to help with gap analysis and strengthening the propulsion workforce.

Course Design and Development: The Contractor shall develop PCoE courseware. The Contractor shall:

• Develop courseware content including syllabi, lessons plans, instructor notes, course materials, and curriculum to satisfy AFLCMC/LP propulsion mission requirements and KSAs, training gaps, or other associated training requirements,

• Provide technical support in the development of curriculum and performance criteria such as KSAs,

• Develop graphical illustrations, charts, graphs, or other visual/video/audible aids in support of training and learning requirements,

• Participate and contribute to the design and development of computer-based training materials and content,

• Incorporate lessons learned from current and previous experience in specified training curriculum,

• Development of training courseware in technical areas and disciplines,

• Provide real world, propulsion mission execution training simulations, case studies or exercises from lessons learned resulting from experience within the USAF propulsion/aviation airpower community.

Personnel Qualifications: The Service Provider shall be responsible for providing highly skilled, technical SME possessing expert level proficiency in propulsion in order for AFLCMC/LP to harness this expertise for workforce needs. The Contractor shall be responsible for employing personnel having at least the minimum level of education, training, experience, and security clearance as stated under each labor category specified herein. The Contractor employees shall remain current on technological advances relevant to the requirements they support.