PWS Operational Training and Exercise Support 4-28-25 final.docx

Solicitation Number / Contract Number TBD Insert Date, Mod #

PERFORMANCE WORK STATEMENT

for

AIR FORCE MEDICAL COMMAND (AFMEDCOM)

Operational Training and Exercise Support

Solicitation/Contract Number TBD

28 April 2025

(Version Control Date: 4 Feb 2025) Table of Contents

Appendix B …………………………………………………………………………..………….16

CONTRACT DATA REQUIREMENTS LIST (CDRLS) ………………………..…………….16

Appendix C………………………………………………………………………………………17

NON-DISCLOSURE AGREEMENT…………………………………………...………………17

PERFORMANCE WORK STATEMENT (PWS)

OPERATIONAL TRAINING AND EXERCISE SUPPORT

1. DESCRIPTION OF SERVICES

1.1. Background.

The Operational Training and Exercise Branch (A3T) manages realistic training and exercise programs across the Air Force Medical Services (AFMS) enterprise to meet Department of the Air Force (DAF) and Air Force Medical Command (AFMEDCOM) standards. It provides guidance, interpretation, and assistance to units on concepts and practices to align with DAFI 41-106, Medical Readiness Program. The goal of this contract is to assist A3T in the development, coordination, and publication of AFMEDCOM direction and guidance for formal and informal operational training and exercise programs. Additionally, A3T, via this contract, will manage the development and validation of wartime readiness skills for the Comprehensive Medical Readiness Program (CMRP). This entails providing support and guidance to Specialty Consultants and Career Field Managers in the development, tracking, coordinating and updating of CMRP checklists and CMRP implementation plans. Lastly, contractors also provide support to include execution of symposiums and workshops to include but not limited to the Clinical Systems Program Assessment Review (CSPAR), CMRP Workshops, and Readiness Training Syncs. Contractors will provide administrative support and coordination with the CMRP Working Chair, the lead consultant, and corps leads, advising on symposium objectives. Success in these endeavors affords the AFMS to capture, improve, and enhance medical readiness training, ensuring multi-capable medics are postured to operate in contested environments.

1.2. Scope.

The Contractor shall provide AFMEDCOM/A3T with advisory and assistance, non-personal services necessary to assist AFMEDCOM with Non-Clinical Medical Professional Services support. AFMEDCOM provides operational medical capability by organizing, training, and equipping medical forces to be integral components of the war-fighting force, ensuring Airmen and Guardians receive timely, quality medical care while also meeting readiness requirements to operate in complex, contested environments. The mission covers a broad range of programs to include CMRP, CSPAR, Tactical Combat Casualty Care (TCCC), MEDIC-X, and readiness training and exercise working groups. The contracted services of one (1) Program Manager and one (1) Program Assistant are required to assist AFMEDCOM and the Operational Training and Exercise Branch with the planning, development, and execution of readiness training for the AFMS. The Government will neither supervise Contractor personnel nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to or prepare work schedules for Contractor personnel. It shall be the responsibility of the Contractor to manage its personnel and to guard against any actions that are personal services or give the perception of personal services. If the Contractor feels any actions constitute, or are perceived to constitute personal services, notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently governmental functions. All decisions relative to programs supported by the Contractor shall be the sole responsibility of the Government.

2. GENERAL INFORMATION

2.1. Contractor Identification.

All Contractor/Subcontractor personnel shall identify themselves as Government Contractor personnel during all forms of communications such as business meetings, telephone conversations, electronic mail, attendance sheets, coordination documentations, reports, and the signature blocks utilized in all correspondence. If a contract requires Government workspace, the Contractor/Subcontractor personnel shall wear a picture identification badge and identify their workspace area with their name and company affiliation.

2.2. Contractor Training.

The following courses computer-based modules or in-residence are required annually or on a one-time basis unless otherwise noted.

Table 1: Training Courses

2.3. Contractor/Government Communication.

2.3.1. The Contractor shall designate a Focal Point to be the single point of contact for all Contractor and Government correspondence. The Focal Point shall provide clear and consistent written and verbal response to Government within 24 hours of Government initiated communication (e.g., return phone calls, emails, or other communication).

2.3.2. The Contractor’s Focal Point shall meet with the Government team at least quarterly. Additional meetings may be requested by the Government or the Contractor as necessary. The Contracting Officer (CO), Contractor Focal Point, Contracting Officer Representative (COR) and/or other designated representative will provide monthly performance feedback to the Contractor. The Contractor shall provide an agenda and minutes IAW Contract Data Requirements List (CDRL) A001 and A002 and corresponding DIDs.

2.4. Monthly Status/Financial Report.

The Contractor shall prepare and submit a monthly status/financial report identifying all tasks performed, status, issues, and anticipated actions consistent with the PWS. The Contractor shall provide the Monthly Status/Financial Report IAW CDRL A003 and corresponding DID.

2.5. Place of Performance.

The work to be performed under this contract will be performed at the Defense Health Headquarters, 7700 Arlington Blvd, Arlington, VA 22042-5101.

2.6. Travel Requirements.

2.6.1. Travel may be required during the performance period of this contract at the request of the Government. Locations of travel may be within the Continental United States (CONUS) and outside the Continental United States (OCONUS), which may require a personal U.S. passport. The Contractor is responsible for passport costs. Dates and destinations are not available at this time. The Contractor shall utilize the following procedures.

2.6.2. Prior to travel the Contractor shall coordinate with and receive authorization from the COR for all travel at least six (6) weeks prior to travel or as soon as identified. The Contractor shall be responsible for obtaining all passenger transportation, lodging, and subsistence at the best value for the Government. Reimbursement of travel costs shall be in IAW with the NTE Travel CLIN and FAR 31.205-46, Travel Costs.

2.6.3. The Contractor shall submit a travel report to the COR within ten (10) business days after each trip completion. Travel report format shall include a minimum of the following: dates of travel, destination, purpose, individuals contacted, brief synopsis, issues and challenges, recommendations, and the traveler’s signature. The Contractor shall provide the Travel Report IAW CDRL A004 and corresponding DID.

2.7. Mission/Emergency Essential.

None of the services listed in this PWS are mission/emergency essential.

2.8. Duty Hours.

Normal duty hours are 7:30 am to 4:30 pm, Monday through Friday (excluding Federal Holidays) and Family/Down Days when published. Due to mission need or due to unforeseen acts of nature or emergency, the CO/COR and Contractor may agree to different duty hours/work days/duty locations. No overtime is authorized.

2.9. Telecommuting.

2.9.1. Telecommuting is authorized on an ad-hoc or situational basis for this contract. Routine (3 or less days per week) and/or full-time (5 days per week) telecommuting may be authorized upon the written approval of the COR. The COR shall have final approval of telecommuting schedules. In the event telecommuting is authorized, a laptop with a Virtual Private Network (VPN) account and Common Access Card (CAC) accessibility shall also be provided and supported by the government in locations referenced in Section 2.5. In the event of unplanned closure of the facility due to natural disasters, military emergency or severe weather, the contractor may propose an alternate work location subject to the prior coordination of the contractor’s focal point and COR.

2.9.2. While telecommuting, contractor employees must respond to any inquiries from the COR or designated government official within 2 hours. In the event the contract employees are unable to log onto their laptop due to VPN or CAC issues, the contract employee shall either take leave following company policies, or report to an alternate location where meaningful work can be accomplished. The Contractor may not charge the Government for work not performed or travel time a contract employee may require locating a suitable alternative location. Teleworking arrangements may be revoked by the Contracting Officer through written correspondence; contract employee will be required to return to work on the next business day.

2.10. Federal Holidays.

Federal offices are closed on federal holidays as established by Federal law (5 U.S.C. 6103) and any other holidays declared by executive order. Holidays are documented by year on the Office of Personnel Management website for Federal employees located at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

2.11. Facility Closures.

The Government will notify the Contractor of anticipated closure of the facility, (i.e., training, holidays, administrative leave granted to the entire staff, or other closure including down days) five (5) business days in advance or as soon as possible. A down day is a day that the United States Air Force (USAF) leadership designates as a minimal manning/liberal leave day. The employee may take leave following their company’s policies or work from an alternate location. In the event of unplanned closure of the facility due to natural disasters, military emergency or severe weather, the Government will notify the Contractor in the same manner as the Government notifies Washington D.C. area civilian personnel.

2.12. Conduct of Contractor Personnel.

2.12.2. Reference FAR 3.1002(a) The CO or designated Government representative may require Contractor personnel working under this contract be removed from the job site. Removal from the job site or dismissal from the premises shall not relieve the Contractor of the contract requirements.

2.12.3. Contractor personnel shall observe Government facility parking, safety and traffic regulations that apply to all facility employees.

2.12.4. Alcoholic beverages on the job are prohibited.

2.12.5. There shall be no loud, profane, or abusive language used on the job.

2.12.6. Contractor personnel shall present a neat well-groomed appearance. Neat, clean, business casual or business attire clothing shall be worn.

2.13. Controlled Unclassified Information (CUI).

2.13.1. CUI is Government created or owned UNCLASSIFIED information that must be safeguarded from unauthorized disclosure.

2.13.2. Information requiring specific security measures indexed under one system across the Federal Government DoD Instruction 5200.48, “Controlled Unclassified Information,” established DoD CUI policy on March 6, 2020.

All information produced as a result of contract performance shall be reviewed prior to dissemination to determine if CUI is identified, and if so refer to DoDI 5200.48 for additional instructions regarding designation, handling, and decontrolling of CUI (including CUI identification, sharing, marking, safeguarding, storage, dissemination, destruction, and records management).

3. CONTRACT REQUIREMENTS

3.1. Support Services.

3.1.1. Operational Training and Exercise Program Manager:

3.1.1.1. Provide support services to AFMEDCOM/A3T.

3.1.1.2. Contractor shall effectively manage programs and successfully perform all required tasks as outlined in the PWS, meeting or exceeding performance standards.

3.1.1.2.1. Research, identify, develop, and track appropriate readiness training measures that assess enterprise performance at all levels.

3.1.1.3. Assist with obtaining, extracting and/or analyzing data from various sources to present the information to Senior Leaders.

3.1.1.4. Assist with identification of potential process improvement actions and barriers to performance, coordinates root cause analysis and counter-measure development.

3.1.1.5. Identify leading practices and applies change management, organizational development, and data modeling practices.

3.1.1.6. Coordinate logistical aspects of team travel (applicable government and contractor personnel) to include scheduling of site visits, obtaining leadership approval, communication with traveling participants and host facility personnel billeting, on-site support, and other related activities.

3.1.1.7. Coordinate documentation, communication, tracking and follow-through on approved improvement actions. Shall track and schedule appropriate follow up actions to include periodic meetings, report generation, and required AFMS leadership briefing activities.

3.1.1.8. Update or develop/create any documents as needed to track action items for operational training programs.

3.1.1.9. Promote continuous progress on tracked action items and elevate any items expected not to meet projected timelines.

3.1.1.10. Present tracked items to approval authority for closure.

3.1.1.11. Use process knowledge and problem-solving skills to support project teams, when required, through consultation and recommendations on various programs and projects.

3.1.1.12. Compile information, complete studies, and/or associated reports in support of the prescribed processes as determined by the program lead(s).

3.1.1.13. Design and develop information products, technical reports and presentations.

3.1.1.14. Facilitate communications and serve as the liaison between the HQ AF, AFMEDCOM, and MAJCOM POCs.

3.1.1.15. The contractor shall serve as the content manager for established Knowledge Exchange and share point sites.

3.1.1.16. The contractor shall update any contact lists or distro groups as required.

3.1.1.17. Complete related tasks within the Task Management System.

3.1.1.18. The contractor shall coordinate/provide admin support for any required telephone or web conferencing forums.

3.2. Minimum Qualifications:

3.2.2. Program Manager:

3.2.1.1. Bachelor’s degree in healthcare related field with a Master’s in Health Administration or related field approved by COR.

3.2.1.2. Five (5) years of experience/knowledge in DoD policy and operations.

3.2.1.3. Three (3) years of experience with managing, coordinating programs and projects.

3.2.2. Program Assistant:

3.2.2.1. Two (2) years of experience in preparation, development, and the ability to present a wide variety of documents, including letters, staff summery sheets, presentations, spreadsheets, forms, metrics, and other relevant documents.

3.3. Security Requirements. (For Unclassified Contracts)

3.3.1. Personnel Clearance.

The Contractor personnel shall have a Tier 1 (T1) investigative clearance/background investigation prior to performing work on this contract. The Contractor shall request personnel security clearances to include fingerprinting, and all associated clearance tasks, at the company’s expense. The Contractor shall provide documentation received from the appropriate Government agency as to the verification of contract personnel’s T1 certification. Due to costs involved with security investigations, requests for personnel security clearances shall be kept to the minimum required to perform contract requirements.

3.

3.3.

3.3.2. Local Area Network (LAN).

All Contractor employees requiring access to the Government unclassified computer network shall have a valid Tier 1 investigation verified through Defense Information System for Security. No Contractor employee will be provided access to unclassified computer network or its inherent capabilities (i.e., internet access, electronic mail, file and print services) without a valid Tier 1 investigation. The Contractor shall be aware of and abide by all Government regulations concerning the authorized use of the Government’s computer network including the restriction against using the network to recruit Government personnel or advertise job openings.

3.3.3. Disclosure of Information.

In the performance of this contract, the Contractor may have access to data and information proprietary to a Government agency or to another Government Contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be illegal or otherwise adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract, except to authorized Government personnel or upon written approval of the CO. The Contractor and its Contractor personnel shall not use, disclose, keep for personal use, or reproduce proprietary information bearing a restrictive legend, other than as specified in the contract.

3.3.4. Non-Disclosure Agreement (NDA).

All Contractor employees shall sign the non-disclosure statement provided at Appendix C and submit to the CO prior to beginning performance on this contract.

3.4. Service Contract Reporting (SCR)

The Contractor shall report manpower data IAW the current Guidebook for Service Contract Reporting in the SAM. User Manuals: Additional guidance can be found in the Guidebook for Service Contract Reporting in the System for Award Management.

3.5. Quality Control Plan (QCP).

Contractor is responsible for Contract Management and Quality Control, not the Government. The Contractor shall submit a QCP within 10 business days after contract award and maintain/update it thereafter. The Contractor shall provide the QCP IAW CDRL A005 and corresponding DID.

3.6. Post-Award and Initial Contract Performance Meeting.

The Government will host a post-award meeting with the Contractor within 10 business days after contract award. The COR shall contact the CO and the Contractor to schedule this meeting. Telecon/teleconference is permissible for the post-award meeting. The purpose of the post-award meeting is to introduce the Contractor to the Government representatives (PM/COR); provide the Contractor the opportunity to explain in more detail their proposal’s technical approach; and entertain questions from either party. Take-aways from the meeting should be an exchange of contact information; a timeline of when direct support will start, if not yet started; and an understanding by all parties of all the requirements to be performed by the Contractor and the support the Government will provide the Contractor to perform the requirements, safely and efficiently. The Contractor shall also attend an Initial Contract Performance Review 30 calendar days after the Contractor assumes full performance responsibilities (i.e., after completion of transition/mobilization) to ensure that the Contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule, and performance parameters of the contract. The Contractor shall also attend a follow-up meeting 90 calendar days after contract award to assess status of performance.

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS).

The Contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Services Summary Table

(This is the maximum error rate.)

Method of Surveillance

3.1.1.2., 3.1.1.2.1.

100% Inspection

Review of websites on a periodic basis

A3T program managers:

Program reviews and task completion report assessments through Periodic Surveillance and Customer Feedback

5. GOVERNMENT FURNISHED PROPERTY (GFP)

The Contractor’s responsibilities for the GFP are outlined in the Government Property clause 52.245-1.

6. DELIVERABLES

6.1. The Contractor shall submit all deliverables as specified in this PWS and Contract Data Requirements List (CDRL).

6.2. All deliverables shall be submitted electronically to the COR(s) unless otherwise directed.

6.3. The Contractor shall provide informal reports by e-mail as requested by the COR.

6.4. The COR may approve extensions to the delivery timeline based on magnitude and complexity of the document topic.

Appendix A

ACRONYMS

Appendix B

CDRLS & DIDS

APPENDIX C

HQ USAF/SG NON-DISCLOSURE AGREEMENT

REVISED: 30 AUG 2007

Purpose: The purpose of this Non-Disclosure Agreement (NDA) is to confirm in writing that the undersigned understands his/her responsibilities regarding protection of information and/or material that he/she may come in contact with in the course of work performed under this agreement. This NDA covers all forms of information made available as Government Furnished Information or information/material developed under this agreement, whether in the form of working materials or as deliverable product. This NDA applies to unclassified Government information/material, proprietary information/material supplied by other vendors for use by the Government, and classified Government information/material and is intended to supplement, not replace, the DD Form 254. All information/material released to the contractor remains the property of the US Government and may be withdrawn at any time.

Responsibility: As a condition of acceptability for work under this agreement with Air Force Material Command /773 ESS/PK on behalf of AF/SG, individuals are required to complete the attached NDA:

Appendix C (Continued)

NON-DISCLOSURE AGREEMENT FOR

CONTRACTOR/SUBCONTRACTOR EMPLOYEE, SENIOR MANAGERS OR

CORPORATE OFFICERS

I, ___________________________________________________________ (clearly print or type name), an employee, senior manager, or corporate officer of either _________________________ or a subcontractor to _____________________ under Prime Contract number ______________________; Task Order _____________________ awarded to ______________________ by the AF/SG office (Customer) agree not to disclose to any third party or anyone who is not performing work for the Customer and who does not have a need to know such information, any proprietary, source selection sensitive information, programmatic, or budgetary information (Information) contained in or accessible through the AF/SG programs and activities. Proprietary, programmatic, budgetary and source selection sensitive information and data will be handled in accordance with Government direction under the AF/SG program and applicable Government laws and regulations, including Federal Acquisition Regulation (FAR) Sections 3.104 and 9.5.

I understand that Information I may receive or possess, as a result of my assignment to work on AF/SG activities under this Contract may be considered proprietary, source selection sensitive information, and/or For Official Use Only. The responsibilities of my employer for the proper use and protection from unauthorized disclosure of proprietary or source selection sensitive information are described in FAR 3.104. Pursuant to FAR 3.104, I agree that I shall not appropriate such information for my own use or release or discuss such information with third parties unless specifically authorized by the procedures set forth in FAR 3.104.

This Agreement shall continue for a term of five (5) years from the date upon which I last have access to such information. Upon expiration of this Agreement, I have a continuing obligation not to disclose proprietary, programmatic, budgetary or source selection sensitive information to any person or legal entity unless that person or legal entity is authorized by the Government to receive such Information. I understand that any violation of my duty to protect proprietary or source selection sensitive information I was exposed to while working as an employee of _______________________ company working under the Prime Contract, subcontract, or task order as referenced above may subject me, and/or my employer, to administrative, civil and criminal sanctions.

I understand that the United States Government may seek any remedy available to it to enforce this Agreement, including, but not limited to, application for a court order prohibiting disclosure of information in breach of this agreement. Court costs and reasonable attorney fees incurred by the United States Government may be assessed against me if I lose such action. I understand that another company might file a separate claim against me if I have misused its proprietary information.

In the event that I seek other employment, I will reveal to any prospective employer the continuing obligation in this agreement prior to accepting any employment offer.

If signing as a corporate officer of either the Prime or Subcontractor, I certify that I am a duly authorized representative with legal authority to bind the Company.

Agreed and Accepted:

image1.emf