PWS NTV Maintenance and Repair (draft).pdf

PERFORMANCE WORK STATEMENT (PWS)

SOUTHWEST REGION FLEET TRANSPORTATION (SWRFT)

NON-TACTICAL EQUIPMENT SERVICES

1.0 BACKGROUND

This Firm Fixed-Price (FFP) Indefinite Delivery/Indefinite Quantity (IDIQ) contract is to provide operational support services for the Southwest Region Fleet Transportation (SWRFT) division which consists of various sites throughout California and Arizona. SWRFT provides transportation service at U.S. Marine Corps installations throughout the Southwest United States and routinely requires operational support services at Marine Corps Base (MCB) Camp Pendleton, CA; Marine Corps Air Station (MCAS) Miramar, CA; Marine Corps Air Ground Combat Center (MCAGCC), Twentynine Palms, CA; Marine Corps Logistics Base (MCLB) Barstow, CA; Marine Corps Mountain Warfare Training Center (MCMWTC) Bridgeport, CA; and Marine Corps Air Station (MCAS) Yuma, AZ. The operational support services shall be determined based on non-tactical equipment requirements placed on SWRFT to support Marine Corps training schedules, military deployments, personnel shortages, and other non-tactical equipment support requests.

2.0 SCOPE

The Contractor shall provide all materials, Personal Protection Equipment (PPE), supplies, labor, equipment, transportation, and supervision necessary to perform non-tactical equipment service as defined in this Performance Work Statement (PWS).

2.1 The non-tactical equipment to be serviced shall include, but is not limited to, forklifts, warehouse tractors, low speed electric carts, warehouse sweepers, trailers, and similar SWRFT support equipment.

2.2 The Contractor shall perform minor repairs requiring basic vehicle knowledge as identified in section 3.0 of this PWS. The contracted services are intended to assist and supplement current Government personnel to perform the tasks mentioned in this PWS.

2.3 Performance on this contract shall require contractor personnel to maintain a minimum of a non-commercial Class C driver's license issued by California Department of Motor Vehicles, Arizona Motor Vehicle Division or Nevada Department of Motor Vehicles.

2.4 The Contractor shall provide services for the non-tactical equipment inventories at the following Marine Corps locations:

Sites Current Authorized Equipment Inventory by Site*

MCB Camp Pendleton, CA 647 items MCAS Miramar, CA 214 items MCAGCC Twentynine Palms, CA 262 items MCLB Barstow, CA 287 items MCMWTC Bridgeport, CA 89 items MCAS Yuma, AZ 190 items

*This table reflects the current authorized inventory allowances only and is subject to change.

3.0 TASKS

3.1 General. The Contractor shall provide the required services specified in each task order in accordance with each Contract Line-Item Number (CLIN).

3.1.1 The Contractor shall perform equipment service at an acceptable level to ensure that equipment identified in section 2.4 of this PWS is operating safely and efficiently.

3.1.2 The Contractor shall provide qualified personnel within 1 week from the date of the Government's written request. Personnel provided shall possess sufficient knowledge and experience to perform basic equipment operation and repair as identified in PWS paragraphs 3.1.3 through 3.1.10.

3.1.3 The Contractor shall perform equipment cleaning services such as exterior washing, interior vacuuming/cleaning, interior dusting, window cleaning and tire dressing. The quality of service provided shall be evaluated monthly by on-site SWRFT representatives as described by Performance Requirements Summary (PRS) listed below (PWS Section 6.0, PRS #3).

3.1.4 The Contractor shall perform service tasks such as checking/filling equipment fluid levels to include, but not limited to, fuel, engine oil, coolant, crankcase oil, transmission fluid, power steering fluid, and brake system reservoirs.

3.1.5 The Contractor shall perform operator scheduled services; low battery boost starts, and record odometer/hour meter readings. The Contractor shall perform minor repair tasks as identified in the manufacturer's operator manual that require a minimum skill level such as replacing windshield wiper blades, replacing interior light bulbs, and removing decals.

3.1.6 The Contractor shall operate equipment within that specific military installation to stage equipment in specific areas, to refuel the individual equipment, and similar equipment operation tasks.

3.1.7 The Contractor shall assist SWRFT personnel with spill prevention measures, spill clean-up and servicing spill barriers.

3.1.8 The Contractor shall enter and retrieve information from an automated key tracking system, which is used to monitor equipment usage and capture usage data. The Contractor shall gather vehicle information for record keeping and monitoring purposes and report it to that location's SWRFT dispatching office. SWRFT shall provide training in the handling of automated systems.

3.1.9 The Contractor shall maintain a clean workspace and all equipment utilized shall be cleaned after use. Shop equipment includes, but is not limited to, vehicle lifts, transfer pumps and containers, air hoses, battery boost starters, toolboxes, ladders, and hand tools, such as screw drivers, pliers, and hammers.

3.1.10 The Contractor shall be required to perform repeated lifting of up to 45 pounds and occasional lifting of up to 100 pounds with assistance and is required to perform a moderate and repeated amount of pushing, walking, standing, crawling, kneeling, bending, and climbing.

4.0 KEY PERSONNEL

4.1 The Contractor’s primary point of contact (PPOC) and Alternate Point of Contact

(APOC) shall communicate work assignments and staffing of all sites as indicated by service requests. The PPOC and APOC shall be capable of performing all duties identified in the PWS and act as the contractor representatives for communication of work assignments.

4.1.1 The names of the Primary and Alternate Points of Contact shall be designated in writing and submitted to the Contracting Officer (KO) and the Contracting Officer's Representative (COR) within five (5) days after contract award and within 5 days after replacement of the PPOC or APOC. The PPOC and APOC shall work on-site at MCB Camp Pendleton (Deliverable 5.1). When service is requested via the issuance of a task order, it is expected that at least some of the service will be for MCB Camp Pendleton. Contracted personnel providing services at MCB Camp Pendleton shall be assigned the PPOC and APOC roles. The PPOC and APOC do not have to be at the location where the work is being performed.

4.1.2 During the regular work week, the PPOC shall maintain a roster of personnel working at all sites and a copy of the roster shall be made available upon request to designated Government Technical POC at each site. In addition, work schedules for Contractor personnel shall be submitted to the Contracting Officer Representative (COR) one week in advance of the actual dates worked to ensure that all sections shall be staffed appropriately (Deliverable 5.2).

4.1.3 The PPOC shall be responsible for the supervision of Contractor personnel, shall investigate any complaints from Government customers and take corrective actions to remedy any performance deficiencies by contractor personnel. The results of any corrective measures or disposition of any inquiries shall be annotated on the monthly Status Report (see PWS 4.1.5 below).

4.1.4 The PPOC shall instruct and ensure that contractor personnel utilize the appropriate Government provided equipment manuals and guides for the effective and safe execution of assigned tasks.

4.1.5 The PPOC shall submit a monthly Status Report to the COR, reporting activity at each site, to include the number of actions assigned, number of actions completed, number of actions incomplete, number of man-hours assigned, number of man-hours complete, number of complaints, number of incidents resulting in injury/damage to personnel or equipment. These numbers shall be reported by site and summarized in a roll-up section. The PPOC shall provide any supporting documentation as required to validate reported incidents (Deliverable 5.3).

4.1.6 The PPOC shall ensure that all Contractor personnel sign in with the PPOC when reporting for work and sign out when leaving at the end of the work period.

4.1.7 All hours worked at each SWRFT site shall be accounted for by the PPOC and reconciled with the SWRFT COR on a weekly basis.

5.0 DELIVERABLES

Deliverables shall be submitted to the COR (or other specified Government recipients) as identified in the table below. Deliverables shall be provided in Contractor-preferred format (unless otherwise specified below or elsewhere in the PWS). In most cases, electronic submission via email is the preferred method of transmission. The COR shall inform the Contractor when a hard copy is required.

Note: Timeframes for due dates listed below reflect calendar days, unless otherwise noted.

Deliverable PWS Reference

Frequency

5.1 Identification of Contractor PPOC and APOC 4.1.1 Submit to COR and Contracting Officer (KO):

Within 5 working days after contract award.

Within 5 working days after PPOC or APOC has been replaced.

5.2 Submission of Work Schedules 4.1.2 Submit to Designated Government POC at each site one (1) week in advance of the actual dates to be worked.

5.3 Monthly Status Report 4.1.3, 4.1.5

Submit to COR by the 5th day of the following month.

5.4 Updated Quality Control Plan (QCP) 14.1.1 Submit finalized revised QCP to KO and COR within three (3) working days of plan's approved effective date.

6.0 PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective PWS Reference Standard Performance Threshold Method of Surveillance

PRS # 1

Provide personnel to perform non-tactical equipment services.

3.1.2

The contractor provides qualified personnel in the quantity and locations required within one week of the Government's request and then daily until suspended or terminated.

No more than 3 incidents in a 6-month period of not providing the requested personnel.

Bi-Weekly review of attendance and timekeeping documents.

PRS # 2

Designate capable individual(s) to act as the contractor's representative and PPOC.

4.1

Act as the liaison between Government and contractor personnel and communicate requirements between the two agencies.

No more than 2 Incidents in a 1 Month period of not having a designated capable PPOC

Validated customer complaints.

PRS # 3

Provide quality non-tactical equipment service as requested by the Government.

3.1.3 thru 3.1.10

Provide equipment cleaning service, check & fill fluid levels, replace worn parts, and make necessary adjustments.

Provide equipment inventory operation information, refuel equipment, and perform equipment pickup and delivery.

No more than 5 incidents in a 1-month period of not completing an assigned task.

No more than 4 incidents in a 1-month period of not completing an assigned task.

Validated customer complaints.

PRS # 4

Provide personnel that are safety conscious and maintain a clean safe work environment.

15.1 (and associated subparagraphs)

Personnel shall operate equipment safely, exercise work practices that are safe, and maintain a clean and safe work environment for themselves and other personnel.

No more than 1 safety violation incident per individual in a 1-month period, and no more than 3 incidents for the same individual in a 12-month period.

Validated customer complaints.

PRS # 5

Contractor shall ensure personnel are equipped with required Personal Protective Equipment.

(PPE)

13.2

Personnel shall be equipped as required with safety shoes, safety glasses, hard hats, work gloves, and ear protection within 5 days.

No more than 1 safety violation incident per individual in a 1-month period, and no more than 3 incidents for the same individual in a 12-month period.

Periodic surveillance.

Random inspection.

Validated customer complaints.

PRS # 6

Provide personnel that are environmentally conscious and maintain a clean and safe work environment.

15.1.1, 15.1.3 and 15.1.4

Personnel shall adhere to environmental policies and practices by properly handling and storing HazMat and properly disposing of HazWaste.

No more than 1 safety violation incident per individual in a 1-month period, and no more than 3 incidents for the same individual in a 12-month period.

Periodic surveillance.

Random inspection.

Validated customer complaints.

7.0 PLACE OF PERFORMANCE

7.1 The Contractor shall provide services at the locations identified below:

• Marine Corps Base (MCB), Camp Pendleton, CA (www.pendleton.marines.mil/)

• Marine Corps Air Station (MCAS) Miramar, CA (https://www.miramar.marines.mil/)

• Marine Corps Air Ground Combat Center (MCAGCC) Twentynine Palms, CA

(www.29palms.marines.mil/)

• Marine Corps Mountain Warfare Training Center (MCMWTC), Bridgeport, CA

(https://www.29palms.marines.mil/mcmwtc/)

• Marine Corps Logistics Base (MCLB), Barstow, CA (www.mclbbarstow.marines.mil/)

• Marine Corps Air Station (MCAS) Yuma, AZ (www.mcasyuma.marines.mil).

8.0 PERIOD OF PERFORMANCE. The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option periods. An option to extend services up-to 6-months IAW FAR 52.217-8 will also be included.

1 Feb 2025 - 31 Jan 2026 Base Year 1 Feb 2026 - 31 Jan 2027 Option Year 1 1 Feb 2027 - 31 Jan 2028 Option Year 2 1 Feb 2028 - 31 Jan 2029 Option Year 3 1 Feb 2029 - 31 Jan 2030 Option Year 4

9.0 CONTRACT TYPE. This is a single award Indefinite Delivery Indefinite Quantity (IDIQ) contract with Firm- Fixed-Priced (FFP) Contract Line-Item Numbers (CLINs).

10.0 TASK ORDERING PROCEDURES

10.1 All terms and conditions, and requirements in the PWS of the base contract shall automatically flow down and be applied and incorporated into each task order issued.

10.2 The Government shall issue task orders based on the delivery dates and performance schedule.

10.3 Each task order shall be issued with FFP CLINs, and for a specific period of performance.

10.4 Each task order price shall be based on fixed quantities (hours) identified in the task order.

10.5 If the Government requires additional quantities before expiration of a task order, the Contracting Officer will issue a modification to the task order to fund the additional quantities.

10.6 Each task order issued shall include a point of contact for each location where services are requested.

10.7 Work shift and personnel requirements for each location shall be provided to the Contractor via the issuance of a task order. Such written request shall be submitted to the Contractor at least five (5) calendar days before services are required.

10.8 A funded task order or Contracting Officer authorization (along with available certified funds) is required in order to provide the requested services. The contractor is placed on notice that any requests for services not directed by the Contracting Officer after http://www.pendleton.marines.mil/) http://www.miramar.marines.mil/) http://www.29palms.marines.mil/) http://www.29palms.marines.mil/mcmwtc/) http://www.mclbbarstow.marines.mil/) authorization of funding may constitute an Unauthorized Commitment (UAC) and may not be paid unless specifically ratified by an appropriate Government authority.

11.0 HOURS OF WORK

11.1 Hours of Operation. The Contractor shall provide service between the hours of 7:00

AM and 3:30 PM (local time for each location), Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies. These are considered core hours, meaning the majority of services shall utilize this schedule. The Government may require different shift hours for a given task order, however, the shift hours shall always fall between 6:00 AM and 6:00 PM.

11.1.1 The required daily services provided by the Contractor shall be determined by the daily SWRFT need for assistance to meet mission requirements.

11.1.2 The actual daily work schedule shall be coordinated between the respective location SWRFT Fleet Manager and the Contractor POC in accordance with Federal and State labor laws.

11.1.3 The Contractor shall bill the Government only for hours of service performed.

11.1.4 The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

11.1.5 When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

11.2 Observed Holidays. The Contractor is not required to perform services on the Federal holidays* listed below:

New Year's Day Labor Day Martin Luther King Jr.'s Birthday Columbus Day Washington's Birthday Veteran's Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

*and any other day determined to be a holiday by the President of the United States

11.2.1 When a holiday falls on a Sunday, the following Monday is observed. When a holiday falls on a Saturday, the preceding Friday is observed.

11.2.2 Observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement to compensation except as set forth within the contract.

12.0 GOVERNMENT FURNISHED ITEMS AND SERVICES

12.1 The Government shall provide workspaces, work materials, tools, supplies, and reference documents for performance of requested work, as appropriate for the tasks being performed.

12.2 The Government shall provide all utilities in the facilities for contractor's use in performance of tasks outlined in PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using only the required amount to accomplish cleaning the equipment.

12.3 The Government shall provide hand tools, lighting equipment, vehicle lifts, pneumatic decal removers, transfer pumps, transfer containers and cleaning supplies for performance of service to equipment and grounds.

12.4 The Government shall provide replacement parts and materials, such as, but not limited to, decals, light bulbs, windshield wiper blades, Petroleum Oils and Lubricants (POLs) and other fluids needed to perform minor repairs and replenish fluids in non-tactical equipment.

12.5 The Government shall provide Department of Defense (DoD), Department of Navy

(DoN), Marine Corps, and other established Government Standard Forms (SF), catalogs, manuals, instructions, publications, material identification data and other related Government documentation necessary for the performance of these services. At the Government's discretion, data may be provided to the Contractor on CD or electronic media.

13.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

13.1 The Contractor personnel shall wear long pants that cover the shoe tops and shirts with long sleeves, or coveralls that cover the legs and have long sleeves.

13.2 Work shall be performed in and around an equipment maintenance facility compound that requires personnel to wear appropriate Personal Protective Equipment (PPE). The Contractor shall provide PPE for their personnel within 5 days, including safety glasses, safety shoes, hard hats, work gloves, and ear protection. SWRFT's Safety Officer shall provide information and guidance to Contractors as needed.

14.0 QUALITY ASSURANCE

14.1 Contractor Quality Control. The Contractor shall develop and maintain an effective

Quality Control Program to ensure services are adequately performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of unacceptable or inadequate levels of service. The Contractor's Quality Control Program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) shall be delivered with the contractor's quote.

14.1.1 Any changes to the quality Control Plan after contract start date shall be approved by the KO prior to implementing changes. After KO approval, copies of the finalized revised plan shall be provided to KO and COR within three (3) working days of the plan's approved effective date (Deliverable 5.4).

14.2 Government Quality Assurance Surveillance. A COR shall be designated for this requirement. Government Technical Points of Contacts may be established at the work locations who shall report to the COR. The Government shall evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards shall be applied. A copy of the QASP shall be provided to the Contractor within ten (10) working days after contract award.

15.0 SAFETY/ENVIRONMENTAL

15.1 All Contractor personnel shall adhere to safety and environmental standards in accordance with Marine Corps, DoD, Federal, State, and local regulations. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures. Each particular SWRFT Site's safety and environmental compliance official shall provide site specific awareness training to each contractor employee and shall provide additional guidance as needed.

15.1.1 The Contractor shall adhere to OSHA Standards for General Industry (29

CFR, 1910) to provide a safe and healthful operational and working environment for all personnel. Each individual shall be required to identify and manage risk and maintain a safe and healthful work environment.

SWRFT's Safety Officer shall provide information on safety policies to Contractor personnel at each site. If a Contractor violates a safety policy, the Government COR shall address the incident with the PPOC for immediate remediation. Compliance with safety policies shall be utilized as a performance indicator for the contractor according to the Performance Requirements Summary.

15.1.2 The Contractor personnel shall wear long pants that cover the shoe tops and shirts with long sleeves, or coveralls that cover the legs and have long sleeves.

15.1.3 The Contractor shall comply with all Federal regulations with regards to reporting injuries and maintaining the 300 Log for all required recordable/reportable injuries in accordance with OSHA 29 CFR 1904. Once the incident is reported, OSHA shall provide the Contractor with the 300 Log, which shall have to be posted at the specific work site where the affected Contractor works. The PPOC shall notify the SWRFT Safety Officer in the event of any accident, injury, death, property damage, or incident affecting a third party, in which the Contractor's personnel are involved while supporting this contract. The PPOC shall be responsible for submitting written accident/incident reports to the SWRFT Safety Officer within 24 hours so that the installation's Safety authorities can conduct an investigation.

In the case of death, the PPOC shall report the incident to the Safety Officer within 8 hours. The installation's Safety authorities shall conduct an investigation for the sole purpose of rectifying deficiencies in order to minimize or eliminate hazards. SWRFT shall retain records of such incidents for a maximum of 12 months. The Contractor shall be responsible for handling all compensation matters as applicable.

15.1.4 All Contractor personnel shall adhere to 40 Code of Federal Regulations

(CFR), California Code of Regulations (CCR) Title 22 and local policies and Best Management Practices to ensure compliance with Environmental protection programs. These policies include HazMat and HazWaste handling and Storm Water Pollution prevention. SWRFT's Environmental Protection

Specialist shall provide this information to Contractor personnel at each site.

If a Contractor violates an environmental practice, the respective SWRFT Fleet Manager shall address the incident with the PPOC for immediate remediation. Compliance with environmental policies shall be utilized as a performance indicator for the contractor according to the Performance Requirements Summary.

15.1.5 Contract Personnel shall attend SWRFT required meetings regarding

Occupational Safety and Environmental Protection matters.

16.0 SECURITY REQUIREMENTS

16.1 Base Access Requirements. The Contractor is responsible for providing information to the Government facility necessary to obtain clearances, permits, and security badges which allow Contractor personnel access to work sites. This shall include any police checks or other requirements of the badge issuing activity. SWRFT personnel shall assist the Contractor with the access approval process. Further, the Contractor is responsible for ensuring security badges are promptly returned to the issuing activity upon termination of an employee or termination of this contract. Contractor is responsible for ensuring that all Contractor personnel have their privately owned vehicles registered and insured.

16.2 Physical Security. The Contractor shall be responsible for safeguarding all

Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

16.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall abide by Marine Corps Order policies (MCO 5530.14A Ch. 3 Section 3005) in regard to Key/Lock Security and Access Control policies, and measures to ensure compliance shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost keys/key cards to the Contracting Officer.

16.3.1 In the event that keys are lost the Contractor shall, upon direction of the

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re- keying or the replacement of the lock or locks shall be a responsibility of the Contractor.

16.3.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor's employees. The Contractor shall prohibit the opening of locked areas by Contractor's employees to permit entrance of persons other than Contractors engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.