PWS - NOSR SAP draft 1.pdf

TITLE: Submarine Networks On-site Representative (NOSR) Support and Risk Management Framework (RMF) Manager Support

1. PERIOD OF PERFORMANCE (POP)

Start Date: 29 June 2025 POP: 29 June 2025 – 15 September 2025

2. PLACE(S) OF PERFORMANCE

A. Engineering and technical support services shall be performed at the contractor's facility, on U.S.

Naval Ships in port and underway, in Navy public and commercial shipyards, at various contractor sites, and U.S. Naval facilities or as otherwise specified.

B. It is anticipated that the following level of effort will be utilized as listed below. For pricing purposes, consider 95% of work to take place at Government Sites and 5% off-site/OCONUS. Actual work location utilization may vary slightly during performance based on mission needs. This does not constitute a guarantee by the Government that these exact percentages will be utilized by or may be billed to the Government.

C. Upon award of contract, the Contractor is required to have liaison offices within a (25) mile driving distance of MARMC.

D. Mid-Atlantic Regional Maintenance Center (MARMC) Naval Station Norfolk, BLDG LF-18 9727 Avionics Loop Norfolk, VA 23511

3. DESCRIPTION OF TASK:

A. The contractor shall provide technical support services in accordance with (IAW) the Performance Work Statement (PWS) to support MARMC C273B.

B. The following table includes the number of contractor personnel required for each task:

Note: MARMC Man Year = 1928 hours

C. The contractor shall provide technical support services in accordance with (IAW) the PWS to support MARMC C273B Submarine Networks NOSR/RMF efforts.

3.1. NETWORKS ON-SITE REPRESENTATIVE (NOSR) SUPPORT: (IT System Analyst – 6 FTE) A. The contractor shall provide technical, assessment, and modernization support for Submarine

Information Systems as directed by MARMC C273B and COMSUBLANT (CSL). These efforts include, but are not limited to:

1. Provide for onboard and TYCOM administration support, guidance, system onboard training, monitoring of Submarine Networks at the local ISIC/Submarine Squadrons and CSL.

Section Description Labor Category Personnel % Man Year

3.1 NOSR IT System Analyst 6 22%

3.2 RMF Manager Network Certification Analyst 1 22% DRAFT

2. Serve as the CSL liaison for network maintenance, repair, inspections, assessments, and administrative related issues on assigned submarines for all applicable shipboard Information Systems.

3. Advise CSL, Squadron Commanders, and submarine Commanding Officers (CO) on issues concerning submarine information systems technical, maintenance, and administrative issues and provide input and recommendations at TYCOM/ISIC meetings, submarine network program and working group meetings, and waterfront technical meetings.

4. Assist ship's force to resolve operational, maintenance, administrative, and logistics problems which have degraded system performance and/or operational capability.

5. Assist ship's force with obtaining any needed Fleet Technical Assistance (FTA) IAW current Navy directives.

6. Provide instruction and training to fleet Network administrators in Submarine Networks maintenance and administration procedures (system backups, switch configurations, software configurations, etc.).

7. Monitor ship's force abilities and practices pertaining to submarine network operation, maintenance, and administration. Ensure CSL, ISIC, MARMC and Submarine COs are apprised of the material condition and operational readiness of networks on assigned submarines and provide recommendations for actions and/or improvements as required.

8. Monitor and provide technical recommendations for submarine network modernization and engineering changes to assigned submarines.

9. Provide technical recommendations, as required, to enable ship’s force to quickly resolve shipboard Information Systems issues.

10. Assist CSL and ISICs in maintaining strict configuration management of current and planned architectures by maintaining accurate configuration management for all assigned submarines and conducting spot checks with ship’s force.

11. Conduct periodic assessments of ship’s force network administration practices and technical capabilities IAW CSL directives.

12. Attend all submarine network meetings and briefs for units assigned to their homeports as feasible.

13. Provide for NOSRs in the following home ports:

a) Norfolk, VA (2 personnel)

b) Groton, CT (3 personnel)

c) Kings Bay, GA (2 personnel)

B. Resume requirements:

Systems, equipment, and components on US Navy ships are continually being modified, added, and/or deleted. Because of this, the below lists are not all inclusive.

1. SPECIALIZED EXPERIENCE: Five (5) years of full-time hands-on experience in the installation, test, and/or maintenance of;

a) SubLAN Consolidated Afloat Networks and Enterprise Services (CANES) and

b) SubLAN COMPOSE 3/4 (SIPR/NIPR) and

c) At least 2 of the below:

i) Naval Tactical Command Support System (NTCSS)

ii) Non-Tactical Data Processing System (NTDPS)

iii) Host Based Security System (HBSS)

iv) Global Command and Control - Maritime (GCCS-M)

v) Navy Information Application Product Suite (NIAPS)

2. GENERAL EXPERIENCE: Seven (7) years full-time Information Systems experience in the operation and/or maintenance of various computer-controlled equipment used to perform tests, simulations, or real time operations such as installed forward control systems onboard Naval ships/Submarine.

DRAFT

C. This position has been designated as a DoD Information Assurance (IA) workforce position in Information Assurance Management Level I (IAM I). As a condition of employment, this position is required to comply with the DoD IA workforce program requirements of DFARS 252.239-7001 and DoD 8570.01-M, which include:

1. Earn and maintain appropriate credentials from the DoD IA workforce Qualification Matrix

(described in DoD 8570.01-M) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which assigned.

2. Participate in a continuous learning program to maintain certification. Provide a copy to COR or TPOC annually.

3.2. RISK MANAGEMENT FRAMEWORK (RMF) MANAGEMENT SUPPORT: (Network Certification Analyst – 1 FTE) A. The contractor shall provide support and evaluation to COMSUBLANT for the SubLAN Risk

Management Framework (RMF) Assessment and Authorization (A&A) process.

1. Support Atlantic Fleet Submarines by reviewing all applicable documentation relevant to the

Authority To Operate (ATO) process for accuracy and relevance, providing guidance and feedback as applicable based on current A&A policies.

2. Monitor and track the progression of the A&A process for assigned units, ensuring they are aware of and able to meet prescribed deadlines.

3. Advise and guide ISIC and shipboard IT Divisional sailors on A&A policies and references for ATO certification and maintenance.

4. Maintain awareness of any change to applicable guidance or practice IAW with governing policies and ensure that information is formally provided to boats in clear and concise language.

5. Provide a status and feedback of the A&A process for assigned units to Type Commanders as needed, ensuring there is awareness of identified or trending fleet deficiencies and difficulties, and include recommendations for improvement.

B. Resume Requirements:

1. SPECIALIZED EXPERIENCE: Three (3) years of full-time hands-on experience in the operation and/or maintenance of Submarine Network Systems and/or major network administration systems on board US Naval Submarines; or an equivalent civilian work experience outside of the military.

2. GENERAL EXPERIENCE: Five (5) years full-time management experience applying knowledge of policies, procedures, and structures to develop, implement, and maintain a secure Information Systems computing environment on US NAVY Ships/Submarine.

C. This position has been designated as a DoD Information Assurance (IA) workforce position in

Information Assurance Management Level I (IAM I). As a condition of employment, this position is required to comply with the DoD IA workforce program requirements of DFARS 252.239-7001 and DoD 8570.01-M, which include:

1. Earn and maintain appropriate credentials from the DoD IA workforce Qualification Matrix

(described in DoD 8570.01-M) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which assigned.

2. Participate in a continuous learning program to maintain certification. Provide a copy to COR or TPOC annually.

4. DEFINITIONS

A. Full-Time Experience (FTE) is defined as being the primary duty, all day, every workday for the period specified.

B. Hands-on is physical involvement with the equipment. For example, testing the equipment does not include preparing test procedures or evaluating data but does include performing the test.

C. Specialized Experience exceeding the minimum required may be substituted one (1) year of Specialized

Experience for one (1) year of General Experience.

D. When experience is required on specified or equivalent equipment, this equivalency will be determined on a case-by-case basis.

5. CONTRACTOR PRIMARY POINT OF CONTACT (POC)

A. The Contractor shall provide a Primary POC who shall be responsible for all Contractor work performed under this PWS. The Primary Point of Contact shall be a single point of contact for the Contracting Officer and the COR. The name of the Primary Point of Contact, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Primary Point of Contact, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Primary Point of Contact, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Primary Point of Contact and all designated alternates shall be able to read, write, speak, and comprehend English fluently.

B. CONTRACTOR MANAGEMENT RESPONSIBILITIES

1. The Contractor shall be responsible for the actions of its personnel and its subcontractors. The Contractor, through its personnel, shall perform the tasks prescribed herein.

2. In support of this requirement, the Contractor’s management responsibilities shall include, but are not limited to the following:

a) Responsible for the employment, training, guidance, and supervision of qualified Contractor personnel to accomplish the tasks prescribed herein;

b) Responsible for selecting, supervising, and exercising control and direction over its employees performing in support of this contract;

c) Maintain all applicable documents pertinent to this contract;

d) Maintain records for all Contractor personnel hired to fulfill this requirement. At a minimum, the Contractor shall maintain records that support the Contractor personnel hired met minimum qualifications of the position. These records shall be made available to the Contracting Officer or designee upon request;

e) Responsible for daily oversight of all Contractor personnel and for managing work performance on all tasks on this contract;

f) Establish clear organizational lines of authority and responsibility to ensure effective management in support of the contract;

g) Maintain continuity between the Contracting Officer and the designated COR and the Contractor’s business office;

h) Ensure Contractor employees understand the work to be performed in support of the requirement to which they are assigned;

i) Ensure Contractor employees know their management chain and adhere to company policies;

j) Ensure Contractor employees exhibit professional conduct and appearance at all times during their performance in support of this requirement;

k) Ensure Contractor employees’ performance is in the best interest of the Government.

l) Ensure Contractor employees adhere to applicable laws and regulations governing Contractor performance and relationships with the Government;

m) Ensure Contractor employees do not create actual or apparent personal service relationships;

n) Regularly access Contractor employee’s performance and provide feedback to improve overall task performance;

o) Ensure high quality results are achieved through task performance; and

p) The Primary Point of Contact shall ensure Contractor employees understand and abide by DoD and local activity established rules, regulations, and policies concerning safety and security.

6. PERSONNEL QUALIFICATIONS

A. Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum, meet the experience and other background requirements set forth in Section 3 and shall be fully capable of performing in an efficient, reliable, and professional manner. If the contractor does not identify the labor categories listed under Paragraph 6.d. by the same specific title, then a cross-reference list shall be provided in the contractor's proposal identifying the difference.

B. The contractor shall submit resumes for all individuals (identifying the labor category) proposed for the PWS with their proposal, as required in the solicitation. The Government shall review all proposed contractor personnel resumes prior to assignment to any PWS and prior to the PWS’s commencement date.

If personnel are not currently in the employ of the contractor, a written agreement from the potential employee to work will be part of the technical proposal, as well as the individual’s resume. Any personnel changes during performance of the PWS will require the same Government approval of the resume.

C. If the Contracting Officer (KO), questions the qualifications or competence of any person performing under the contract, the burden of proof to sustain that the person is qualified as prescribed herein shall be upon the contractor.

D. Certain experienced personnel are essential for successful contractor accomplishment of the work to be performed under this contract. The categories listed below are those defined as "Key Personnel". Key personnel designated in the proposal will be available for PWS performance and shall not be replaced during the first 120 days of the task order unless absolutely necessary. If the Contracting Officer determines that suitable and timely replacement of personnel is not reasonably forthcoming or that the resultant reduction of productive effort would impair the successful completion of the PWS, the task order may be terminated by the Contracting Officer for default.

1) NOSR Support

2) RMF Management Support

E. Physical requirements for efficient navigation aboard US Navy ships:

1) Objective: To advertise general psychological and physical guidelines necessary to ensure contractors on US Navy ships are capable of performing the work outlined in this PWS safely and without incident (to the greatest extent possible). The following guidelines represent a minimum standard of psychological fortitude as well as physical strength, agility, and endurance necessary to be successful in Code 273B:

a) Each contractor must possess the physical stamina to walk continuously for extended periods of time without experiencing significant fatigue. This includes traversing across inclined or uneven surfaces, through/into crowded/confined areas/spaces, up and down ladders/stairs, and in areas of varying environmental qualities.

b) Each contractor must possess adequate upper and lower-body strength necessary to climb ladders, stairs, and ramps. The contractor should possess the physical strength, agility, endurance, and mental constitution required to work aloft (as required). This may require the contractor perform work over the side of a ship’s hull, on the mast, or in areas on the superstructure and at a height that requires the use of a safety harness. This upper and lower body strength and endurance should also be sufficient for the contractor to hand-carry necessary tools, parts, materials, and equipment through narrow passageways, up and down ladders, and into/out of confined spaces.

7. TASK REQUIREMENTS

A. The contractor is solely responsible for the technique which will be used to fulfill the terms of this PWS and the control and supervision of their contracted personnel in performance of this PWS.

B. The contractor is solely responsible for the safety of their personnel while working onboard ships, as well as when working ALOFT, in shipboard tanks, and confined spaces. This includes any required Personal Protective Equipment (PPE) or other required safety items. The contractor shall perform atmospheric safety certification when work is required in tanks and unventilated spaces. The contractor shall furnish all required safety and personal PPE required by the specific task that they are assigned. All PPE shall meet the requirements of OSHA regulation 29 CFR 1915 Subpart I, OSHA Regulation 29 CFR 1910 Subpart I, and all the applicable OSHA/ANSI standards. Before going aboard ships or entering industrial maintenance and/or construction areas, all RMC contractor personnel shall wear approved hard hats, safety shoes, safety glasses, and shall have hearing protection and an explosion proof flashlight available on their person. Additional PPE required for performance of specific operations includes fall protection equipment and respirators. The contractor will ensure their employees receive all required OSHA training and certification to perform the tasks in this PWS.

C. CPR Training – The Contractor shall Possess and maintain Nationally Accredited Cardiopulmonary Resuscitation (CPR) Certification from a Nationally Accepted organization for the NOSR Support FTEs of paragraph 3.1 (not required for the RMF Manager of paragraph 3.2).

D. Medical Screening for Embarkation/underway IAW COMUSFLTFORCOM 6320.3B.

E. OCONUS travel and medical screening requirements must be met by personnel who are required to travel overseas in performance of their work. Refer to the Foreign Clearance Guide (FCG) for OCONUS travel.

F. Each Contractor shall maintain a valid passport during the period of performance of this Contract/Task Order.

G. Each contractor must have and maintain the ability to travel between worksites as required by their tasking and have the ability to rent vehicles in the event of CONUS and OCONUS travel.

H. Local Activity Requirements

1) Normal working hours shall be within MARMC core working hours, any deviations must be approved by the COR. The basic workweek requirement includes the number of hours (excluding overtime hours). The basic workweek consists of five (5) days of eight (8) hours per day, Monday through Friday excluding Federal Holidays. See opm.gov for official listing of Federal Holidays.

MARMC business hours include core times of 0830-1100, and 1300-1430.

Gliding Gliding Core Lunch Core 0600-0830 1430-1700 0830-1100 1100-1300 1300-1430

I. To fulfill the requirements of CNRMCINST 7300.1, Contractors shall enter work performed daily for metrics/workload/budget forecasting as required by the local activity. This is NOT a contractor timekeeping system but is utilized for metrics/workload/budget forecasting purposes.

J. Adhere to local activity’s dress code, including required PPE.

K. Complete and maintain all designated training as required by the local activity.

8. SECURITY

A. The highest level of security required for this task is SECRET. Personnel performing classified work or requiring access to classified material or spaces under this task order shall possess both a DOD security clearance at the appropriate (or higher) level and the need to know.

B. Contractors shall sign a Non-Disclosure Agreement (NDA).

C. Tech support SME’s should have the ability to receive, store and transfer classified material. Tech support SME’s require the ability to obtain access to Restricted Data (RD) and NNPI spaces and system information.

9. APPLICABLE DOCUMENTS

A. Obtaining Copies of Documents: When necessary for specific tasks, the contractor shall obtain and provide necessary copies of specifications, standards, handbooks, and data item descriptions stocked at Naval Publications and Forms Center (NPFC) or to an industry standard adopted by DOD. If the required document is not in stock at NPFC, then the originator of the individual PWS shall provide it.

B. When necessary for specific tasks, the SME or TPOC of the individual PWS will provide technical documents such as military standards, instructions, technical manuals, engineering drawings, maintenance documentation, and ILS documentation which are not stocked at NPFC.

C. Specific documents applicable to the execution of this Task order include: the joint Fleet Maintenance Manual (JFMM) and NAVSEA Standard Items (NSI), and COMSUBLANT/ COMSUBPACINST 5233.4.

10. STAFFING PLAN

1) The contractor shall maintain a current listing/roster of all contractor employees with authorized access to facilities. A copy of this listing shall be provided to the COR no later than the first working day of each month, or on a more frequent basis when specifically requested by the COR. The list shall be validated and signed by the contractor’s Security Officer and provided to the COR when the contractor brings in new employees, employees depart, or when an employee’s clearance, status, work assignment/location, status or information changes. The list shall include employee’s full name, level of security clearance, and any other pertinent data that the ACO/COR deem necessary to validate contractor personnel. The contractor shall provide Code 273B Division Head(s) with a list of all employees assigned, or to be assigned to work or work areas under their cognizance. The contractor shall immediately notify MARMC IT department of any employee changes (i.e., new employees, departing employees, re-located employees) necessitating NMCI seat reassignment or establishment actions. The contractor shall give at least a month’s advance notice in order to obtain seat reassignment.

11. VACANCY/NON-PRODUCTIVE HOURS DEDUCTIONS:

A. The Government will pay a firm-fixed price on a monthly basis for each Contractor employee performing the required services in support of this requirement (reference Schedule of Supplies/Services).

The Government’s expectation is that support will be provided in accordance with the hours outlined in the Staffing Tables in the Schedule of Supplies/Services. In the event that a position is vacant for any reason, the contractor shall backfill said vacated position within 14 calendar days. Any position on this contract that is vacant for more than 14 calendar days shall be subject to a deduction taken from the monthly invoice. The daily rate used for deductions will be calculated as shown below:

1) The fully burdened labor rate of the vacant position (as provided in the contractor’s pricing proposal), multiplied by 8 hours, multiplied by the number of working days for which the vacancy occurred in the given month.

B. Any deduction will be at the discretion of the Contracting Officer.

12. TRANSITION PLAN

A. The contractor shall submit a transition plan as part of the proposal for the positions, and keep the Government fully informed of the status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. GFM should be transitioned within 30 days of contract award. The contractor shall plan for the transfer of work control, delineating the method for processing, and assigning tasks during the phase-in/phase-out periods. During the transition period, as well as in the event a position is vacated by an employee for any reason, the contractor shall backfill said vacated position within 14 calendar days.

13. POINTS OF CONTACT

Contracting Officer’s Representative (COR):

Erin Coker (757) 621-6556 erin.k.coker.civ@us.navy.mil

Assistant Contracting Officer’s Representative (ACOR):

Joseph Paul (757) 400-0319 joseph.m.paul3.civ@us.navy.mil

Contract Specialist:

Donald Bowers (757) 837-3272 donald.r.bowers19.civ@us.navy.mil

Contracting Officer:

Jake Grady (757) 439-2793 jake.a.grady2.civ@us.navy.mil