PWS_N6817123Q0057.docx
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- Maintenance for Olympus Equipment Federal contract opportunity
- Solicitation number
- N6817123Q0057
About this file
This performance work statement outlines maintenance requirements for Olympus endoscopy medical equipment owned by the United States Naval Hospital in Naples, Italy. The contractor shall provide all personnel, equipment, tools, materials and other components necessary to maintain, repair, and perform technical modifications on specified Olympus equipment, including several colonoscopes, gastroscopes, monitors, light sources, and image processors. The initial period of performance is from May 1, 2023 to April 30, 2024 with four optional one-year extensions. Services shall be provided onsite at the Naval Hospital from 0900 to 1700 Monday through Friday, excluding holidays. The contractor must be certified by Olympus and coordinate all repairs and replacements with the Contracting Officer's Representative. Key requirements include an initial inspection within ten days, emergency repairs within eight hours, scheduled preventive maintenance visits, and reporting to the Naval Hospital's Medical Repair Division upon completion of all work. Performance will be evaluated on adherence to schedules, timelines, and quality standards.
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PERFORMANCE WORK STATEMENT
1. INTRODUCTION
United States Naval Hospital (USNH) Naples owns Olympus-brand Endoscopy Medical Equipment which is used to provide visualization for surgeons during colonoscopies and esophagogastroduodenoscopies. It is vital to have a maintenance agreement in order to maintain the equipment in proper operational condition.
2. SCOPE
The contractor shall provide all personnel, equipment, tools, materials, supervision and all other components necessary to maintain, repair and perform technical modifications Olympus Endoscopy Medical Equipment in accordance with original equipment manufacturer performance standards to ensure all equipment is fully operational.
3. PERIOD OF PERFORMANCE
The period of performance shall be 1 May 2023 to 30 April 2024, with four (4) twelve (12) month option periods.
4. PLACE OF PERFORMANCE
U.S. Naval Hospital, Naval Support Activity Naples, via Contrada Boscariello, Gricignano di Aversa CE, Italy.
5. HOURS OF OPERATION
The contractor shall perform the required repair and maintenance services between the hours of 0900 and 1700 Monday through Friday, excluding Italian public holidays.
6.0 GENERAL
6.1 EQUIPMENT LIST
6.1.1 Olympus equipment covered under this contract is as follows:
TYPE MODEL SERIAL #
| Colonoscope CF-HQ190L 2636542 |
| Colonoscope CF-HQ190L 2636810 |
| Colonoscope CF-HQ190L 2636787 |
| Colonoscope CF-HQ190L 2636822 |
| Colonoscope CF-HQ190L 2636827 |
| Colonoscope CF-HQ190L 2636828 |
| Gastroscope GIF-H190 2629334 |
| Gastroscope GIF-H190 2629551 |
| Gastroscope GIF-H190 2629337 |
| Monitor, Video OEV-262H 7643019 |
| Light Source CLV-190 7667734 |
| Image Processor CV-190 7620832 |
Videogastroscope GIF-XP190N 2135435 Videocolonscope PCF-HQ190L 2102810
6.1.2 Additions and Deletions of Equipment
Equipment may be added or deleted by supplemental agreement of the parties. The maintenance price for any new equipment added to the list will be priced at a prorated amount of the applicable rates. The maintenance price for any equipment deleted from the list credited to the U.S. Government by the Contractor at a prorated amount of the applicable rates for the unused portion of the ordered maintenance period.
6.2 SCHEDULING MAINTENANCE OF EQUIPMENT
6.2.1 All maintenance shall be scheduled at a time and day agreed upon between the contractor and the Contracting Officer’s Representative (COR). The Contractor shall complete the scheduled maintenance within the agreed time.
6.2.2 If the Contractor determines that a machine is not in good operating condition, the Contractor will advise the COR in writing as to the specific reason why the particular machine cannot be acceptable for regular maintenance service.
7. TASKS
The Contractor will have full responsibility of maintaining machines in top operating condition, including the replacement of all required parts.
7.1 Initial inspection
The contractor shall schedule an initial inspection of all equipment within ten (10) days from the receipt of this contract to assess the operating condition of the equipment.
7.2 Maintenance Service
7.2.1 Unscheduled Maintenance
7.2.1.1 Unscheduled maintenance shall be performed on a machine whenever repairs are requested by the COR. This service will be provided during normal business hours without any additional charges and within eight (8) working hours or one (1) day after notification is received. The method of work request will be sent by fax or by telephone. The availability of an equivalent loan device is requested, if the repairing time exceeds 10 (ten) working days.
7.2.1.2 “FIRST LOOK” Option requires an in house technician from the U.S. Naval Hospital to take a first look to the instrument to be repaired, determine a possible diagnosis of the problem and if the problem persist spare parts are required to the vendor’s technician. In house technicians open up a service call for unscheduled maintenance service with the company. In order to obtain such a service the company offers training to the in house technicians, which allows them to be able to recognize, make a diagnosis of what the problem could be.
7.2.2 Scheduled Preventive Maintenance
7.2.2.1 Preventive maintenance is planned to maintain the machines in peak operating condition. Scheduled preventive maintenance includes inspecting, cleaning, oiling by suitable prescribed lubricants, checks and adjustments as necessary, and replacement of broken or worn parts.
7.2.2.2 The contractor shall submit a preventive maintenance schedule to the COR within 30 days after initial inspection identified in paragraph 7.1. One (1) maintenance visit shall be made on each machine covered by this contract.
7.2.3 Maintenance Service does not include
7.2.3.1 Emergency service requested outside normal hours of operation identified in paragraph 5.
7.2.3.2 Repair of mechanical failures or replacement of damaged parts which are the result of accidents, fault, negligence, misuse, or any other causes unrelated to the ordinary use of the equipment by Government personnel.
7.2.3.3 When normal technical assistance is no longer sufficient to keep the equipment in perfect operating condition because of physical obsolescence and, in the Contractor’s opinion, special reconditioning is needed.
7.3 Replacement of Parts
7.3.1 Contractor shall replace parts, as necessary, required to keep the machines in satisfactory working order at no cost to the government. Replacement parts shall be new and comply with original equipment manufacturers (OEM) specifications.
7.4.2 Replacement of certain consumable parts (i.e. video processors, light source lamps, magnetic supports, pressure reductors, cables) shall be made only with the coordination of the COR.
8. CONTRACTOR PERSONNEL
8.1 Contractor personnel shall be certified and authorized by the original equipment manufacturer, Olympus, to perform the required repair and maintenance.
8.2 Contractor personnel shall check in/out with NAVHOSP Medical Repair Division prior to commencing maintenance/repairs and after completion of maintenance/repairs. Only Medical Repair certifies work completion.
09. PERFORMANCE REQUIREMENTS SUMMARY
The government will evaluate the contractor’s performance under this contract using the method of surveillance as specified below:
| Performance Element |
| Performance Requirement |
| Surveillance Method |
| Frequency |
| Acceptable Quality Level |
| Schedule initial inspection (Para 7.1) |
| Within 10 days after contract award |
| Inspection by the COR |
| Once |
| 100% Compliance |
| Unscheduled Maintenance (Para. 7.2.1) |
| Performance is started within 8 working hours or one day after notification |
| Inspection by the COR |
| As required |
| 90% Compliance |
| Scheduled Preventive Maintenance (Para. 7.2.2) |
| Preventive maintenance performed in accordance with schedule |
| Inspection by the COR |
| As Scheduled |
| 90% Compliance |
| Replacement Parts (Para. 7..3) |
| Parts are new and in compliance with OEM specifications |
| Inspection by the COR |
| As required |
| 100% Compliance |
| Maintenance/Repair Report (Para 8.2) |
| Report provided to NAVHOSP Medical Repair Div. upon completion |
| Inspection by the COR |
| Monthly |
| 100% Compliance |
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