PWS Laundry Services.docx

Department of Defense Defense Health Agency Draft Performance Work Statement Dry cleaning and Laundry Services

1.0 GENERAL INFORMATION

1.1 This is a firm-fixed price (FFP) Indefinite-Delivery-Indefinite-Quantity (IDIQ) type contract to provide dry cleaning and laundry services to include all pickup and delivery to the following locations:

a. US Naval Hospital Rota, Spain

b. US Army Veterinary Clinic Rota, Spain

c. NMRTC/US Naval Hospital Sigonella, Italy

d. US Naval Hospital and Dental Clinic, US Naval Support Activity, Support Site, Gricignano d’ Aversa, Caserta, Italy

e. US Naval Branch Health Clinic, Capodichino, Naples

1.1.1 Description of services: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform dry cleaning and laundry services as defined in this Performance Work Statement (PWS). Services include

1.1.2 Background: The current laundry service contract (N68171-24-P-6012) is set to expire on 31 July 2026. The current contractor has expressed the need to discontinue providing services to U.S. Naval Hospital Rota, due to an increase in their workload. The purpose of this contract is to provide continued service on or before 1Aug2026.

1.1.3 Scope: The contractor shall perform laundering, ironing, wet washing and drying services as necessary in accordance with following specifications. Articles to be laundered will be treated by a process which includes: exposure to hot wash at 160 degrees Fahrenheit containing alkaline or detergents and chemical disinfecting agents, all detergents shall be hypoallergenic; and physical cleaning terminated with a series of rinses. Services include pickup of dirty linen and delivery of clean linen.

1.1.4 Period of Performance (PoP): The requested PoP is 01 August 2026 through 31 July 2031 with six-month extension from 01 August 2031 through 31 January 2032 IAW FAR 52.217-8.

1.2 Administrative specifications

1.2.1 Place of performance: The work shall be performed at the following locations:

a. Operations Department Laundry rooms (e.g., E091, E086, E301), Hospital Rota Spain, Base Naval de Rota, Rota (Cadiz), Spain

b. US Naval Hospital Naples, Gricignano D’ Aversa, Caserta

c. US Naval Branch Health Clinic, Capodichino, Naples

d. NMRTC/US Naval Hospital Sigonella, Italy

1.2.2 Recognized Federal Holidays will include United States, Italian and Spain

1.2.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Deliveries and pickups will be mutually agreed between the customer and contractor.

1.3 Contractor Identification

1.3.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Government understands that the person is contractor support personnel.

1.3.2 Base Naval de Rota in Rota, Spain is designated as an operational restricted area. In accordance with the provisions of COMNAVACTSPAININST 5512.3D, contractors must be escorted by Government personnel for the entire duration of a visit to such a facility. It is operationally unfeasible and inefficient for the Government to provide 100% escort in all instances. As a result, be advised that delivery truck drivers intending to enter this facility with purpose of delivering material/equipment contracted for in this purchase order/contract MUST OBTAIN a BASE PASS in ADVANCE through NAVSTA ROTA and the Spanish Security Departments. If unable to obtain a base pass in advance, contractors must ARRANGE FOR AN ESCORT IN ADVANCE whenever possible by contacting the point of contact below:

TBD

2.0 SPECIFIC TASKS

2.1 General Requirements: The contractor shall perform laundering, ironing, drying and wet washing services as necessary in accordance with following specifications.

2.1.1 Articles to be laundered will be treated by a process which includes: exposure to hot wash at 160 degrees Fahrenheit containing alkaline or detergents and chemical disinfecting agents, all detergents shall be hypoallergenic; and physical cleaning terminated with a series of rinses.

2.1.2 In the event that the fabric prohibits the use of hot water, a suitable germicidal treatment will be provided. This germicidal agent may be added during the pre-soak period, during the washing process or in the final rinse.

2.1.3 Laundered articles will be rendered sufficiently free from animal, chemical and bacterial substances or other materials that may be harmful to persons handling or wearing such articles.

2.1.4 The Contractor shall wash, iron and fold all sheets, pillowcases and all flat garments. All other linen shall be washed, fluff-dried and folded. The Contractor shall provide laundry bags or carts to transport all laundry to and from the pickup/delivery point. The Contractor shall return all clean articles in fluid-resistant bundles/bags and shall insure that all articles are completely dry and free of foreign bodies, and launderings, feathers, laundering agents. All linen shall be laundered to ensure the elimination of all organisms. No soapy or other objectionable odors shall be left in the clean linen article after laundering.

2.1.5 The Contractor shall pre-treat spots and stains, if necessary prior to cleaning.

2.1.6 The contractor shall follow fabric-care instructions and special laundering requirements for items used by the customer, thereby ensuring that washed healthcare textiles become hygienically clean.

The folding and stacking process shall ensure that the washed items are maintained in the same hygienically clean state as they were achieved when it emerged from washing. The folding and stacking procedures shall meet the needs and expectations of the Hospital.

2.2 Germicidal Treatment of Laundry

2.2.1 Articles that are laundered will be treated by a process which includes a hot wash between 70-80 degrees Celsius for at least 10 minutes, and which contains alkalies or detergents and chemical disinfecting agents. Physical cleaning will terminate with a series of clean water rinses. Laundered articles will be rendered sufficiently free from animal, chemical, and bacterial substances or other materials that may be harmful to persons handling or wearing such articles.

2.2.2 In the event that the nature of the fabric prohibits the use of hot water, a suitable germicidal treatment will be provided by the contractor.

2.2.3 Tech Jackets and Lab Coats will be dry-cleaned, pressed, delivered on hangers and covered in plastic.

2.3 Segregation of Contaminated Linen

2.3.1 Any contaminated laundry will be bagged in a water soluble bag by USNH personnel. This bag is to be placed unopened into the washing machine. Contaminated laundry will not be sorted. The Contractor shall launder contaminated linen (i.e. linen from the Hospital that has been contaminated by chemicals or bodily fluids) separately from all other laundry. This will ensure that no infectious material comes in contact with other laundry. The water soluble bag will be discarded after the hot wash cycle is completed.

2.3.2 Segregation of Pediatric Items and Operating Room Items

2.3.2.1 Government personnel will segregate pediatric dirty laundry from all other dirty hospital linen. The Contractor shall launder all pediatric linens separately, using water softener, minimum detergent, and shall ensure that pediatric linen receives an additional rinse. The Contractor shall take care not to "over wash" or damage pediatric linen. Pediatric linen shall be returned to the Government in segregated bundles and separately from all other hospital linen. Pediatric items include pajama tops and pajama bottoms and baby blankets.

2.3.2.2 Operating Room linen shall be washed separately from white or other colored hospital linen. Occasionally, Government may have additional special linen segregation requirements. Upon notice from the Government, these requirements shall be processed similar to the above. Operating Room items shall be packaged separately from other hospital linen.

3.0 PICK UP AND DELIVERY

3.1. The contractor shall pick up/deliver laundry between the hours indicated in this PWS. All linen picked up shall be returned the following day.

3.1.2 Transportation for the pick-up and delivery of all laundry shall be provided by the contractor at no additional charge. Further, the contractor shall provide its own laundry equipment, detergents and any other laundry supplies required to perform laundry services.

3.1.3 Upon pick-up from the U.S. Naval Hospital and U.S. Army Veterinary Clinic, the contractor shall jointly weigh the laundry with the government representative. Invoicing of laundry shall be by kilograms of the clean laundry returned. The contractor shall provide an inventory of all laundry items upon each delivery, and the weight shall be jointly measured with a Government representative. Contractor must specify on the delivery document the previous pick-up date(s) to indicate what date the delivery is for.

3.1.4 Maximum time between pickup and delivery is 24 hours unless rework is needed.

3.2 The locations and times for pickup and delivery are set forth below (includes United States, Italian and Spanish Holidays):

ROTA, SPAIN

US ARMY VETERINARY CLINIC Monday through Friday between 0930 - 1000

ROTA, SPAIN

US NAVAL HOSPITAL SIGONELLA Monday through Friday between 0830 – 1000

US NAVAL HOSPITAL NAPLES Monday through Friday between 0800 – 1500

GRICIGNANO D’ AVERSA, CASERTA

4.0 ADDITIONAL REQUIREMENTS

4.1 The Contractor shall wash, iron and fold all the following items at minimum: Bed sheets, blankets, pillow cases, towels, gowns, pajamas, robes, T-shirts, scrubs, lab/tech jackets and curtains.

4.2 The U.S. Naval Hospital and U.S. Army Veterinarian Clinic will provide government owned plastic bags, in which contaminated linen will be contained. All soiled laundry must be assumed to be contaminated. Universal precautions must apply to all personnel who handle soiled textiles during moving, containing, loading, unloading, and sorting laundry.

4.3 In addition, engineering and work practice controls shall be used to eliminate or minimize employee exposure. Where occupational exposure remains after institution of these controls, personal protective equipment shall also be used to prevent contact with blood or other potentially infectious materials.

Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials.

4.4 When linen is returned to the Government facility, the items will be weighed and compared to soiled weight. If the difference is greater than 10 percent, causative research will be conducted to investigate the ratio variance. Claims for linen known to have been lost, damaged or destroyed while in possession of the Contractor will be directed to the Government POC for appropriate action.

4.5 Contaminated Linen: In addition to the specification listed above, the contractor shall launder contaminated linen separately to ensure that no infectious material comes in contact with other laundry.

4.6 Separation of Laundry: Clean and soiled linen must remain separated during the entire cleaning and handling process. Clean linen must not leave the facility when soiled linen is being brought in. The Contractor must maintain functional separation of clean textiles from soiled textiles in carts and/or vehicles at all times during handling, collection, and transportation of soiled textiles. Carts, containers, covers, and liners used to collect or transport soiled textiles must be properly cleaned and disinfected after the cart is emptied and before any next use, whether to transport clean textiles or soiled textiles.

4.7 Repairs: The contractor shall return automatically all those linen items identified by their employees as torn or damaged. All the linen items in need of repair will be returned within one (1) day. The Government shall do its own repair of torn or damaged laundry.

4.8. Sanitary Standards: Laundry and dry cleaning premises will be maintained in a clean and sanitary condition, free from infestation by rodents and insects. Grease drip pans will be installed where necessary and cleaned regularly. Paper and trash will be placed in designated covered containers. The laundry area shall have sufficient mechanical ventilation in the processing area to prevent the dissemination of contaminants from soiled linen. This includes adequate intake, filtration, air exchange and exhaust.

4.8.1 Eating, drinking, cooking, and storage of food or drinks is prohibited in rooms where laundry is handled, sorted, marked, washed or dry cleaned. If meals are eaten on the premises, a separate designated dining area shall be used for this purpose. Adequate sanitary facilities for employees will be provided to prevent the spread of contaminants.

4.8.2 Separate areas will be maintained for processing soiled laundry and cleaned laundry. The laundry and dry cleaning premises will be arranged so that a separate flow of soiled garments is maintained through the laundry or dry cleaning process. This flow requires that separate contact surfaces such as tables, carts, or shelves are maintained. A second separate flow of cleaned items will be established so that cleaned items contact only surfaces designated for "cleaned laundry sequence". Under no circumstances will soiled items be handled in the same area as laundered or dry cleaned items.

4.9 Transporting Laundry. Vehicles used for the transporting laundry and dry cleaning shall have some kind of barrier in the vehicles that separates the clean laundry and the dirty laundry. Laundry Vehicles can be a source of contamination and should be cleaned and disinfected on a regular basis.

5.0 QUALIFICATION / CONSIDERATIONS

5.1 Facility and Equipment Based on the workflow pattern principle where processing of soiled textiles flows to clean textiles, the laundry facility's physical layout and maintenance procedures shall ensure efficiency, minimize environmental contamination, and protect the material and hygienic integrity of the processed textiles. The essential laundry facility, and delivery vehicle, design must have a functional separation of areas that receive, store, or process soiled textiles from areas that process, handle, or store clean textiles by one the following methods:

5.1.1 Physical barrier (e.g., walls or structural partitioning with a means of entry to and from the soiled textiles area) which includes negative air pressure in the soiled textiles area with venting directly to the outside (positive air flow from the clean textiles area through the soiled textiles area); or

5.1.2 Functional barrier by negative air pressure in the soiled textiles area and positive air flow from the clean textiles area through the soiled textiles area with venting directly to the outside. The physical environment and layout of the soiled sorting area shall be designed to permit orderly soiled textile sorting and other manipulations/processes.

5.2 Contractor’s facilities shall be made available for inspection by US Naval Hospital Preventive Medicine, Linen Officer and Infection Control Officer upon request using the requirements in DHA PM 6430.02, associated references, and NAVMED P-5010.

6.0 GOVERNMENT POINTS OF CONTACT

6.1 Points of Contact: TBD

7.0 ORDERING PROCEDURES

Defense Health Agency Contracting Activity (DHACA) retains the responsibility to issue and administer all orders placed hereunder and maintain all responsibility with respect to negotiating revisions/modifications to orders and modifying provisions of this basic contract. The contractor shall only accept written orders consistent with the terms of this contract issued by an authorized Contracting Officer from DHACA. The Government may add additional ordering officials through modification of the basic contract. All orders issued hereunder are subject to the terms and conditions of this contract. The contract shall control in the event of conflict with any order.

CLIN DESCRIPTION AND WORKSHEET

Location: Sigonella, Italy

Location: Rota, Spain

Location: Naples, Italy