PWS Kitchen Equipment Service and Repair_2025.10.01.docx

Nebraska Army National Guard

PWS

Diagnosis of Commercial Kitchen Equipment in Nebraska National Guard Armories

1.0 General: This Performance Work Statement (PWS) covers diagnostic services for Nebraska Army National Guard (NEARNG) commercial kitchen equipment, including the Camp Ashland Training Site (CATS) Dining Facility (DFAC), Greenlief Training Site (GTS) DFAC, and all NEARNG armories included in the Equipment List and Locations.

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except for items identified in Section 3.0 as Government-furnished, to perform diagnostic services for kitchen equipment at NEARNG armories and DFACs, as defined in this PWS.

1.2 Objectives: The objective is to establish a firm fixed-price contract for inspection and diagnosis of commercial kitchen equipment at all NEARNG armories and DFACs. Submit preventative maintenance findings/results in a written report to the Contracting Officer’s Representative (COR) upon completion of all scheduled inspections.

1.3 Background: The CATS DFAC is the primary dining facility, with additional armories providing feeding capabilities. Each armory houses commercial kitchen equipment that supports the NEARNG units, out-of-state units, and other service branches. Diagnostic services are required to evaluate the state of the kitchen and establish a preventative maintenance schedule to help extend equipment service life and ensure operational readiness. Attachment 1 will provide specific locations for armories requiring a diagnostic inspection.

1.4 Qualifications:

1.4.1 Service personnel must be properly trained, licensed, and certified as required by industry standards.

1.5 Period of Performance (PoP): 1 January 2025 to 30 June 2025

2.0 General Information

2.1 Place and Performance of Services: The contractor shall complete services between the hours each facility is open: 0800-1600 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

2.2 Telework: The Government does permit the contractor to telework. However, telework for the inspections is not allowed.

2.3 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

2.4 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

2.5 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

2.5.1 New Year’s Day: January 1st

2.5.2 Martin Luther King, Jr.’s Birthday

2.5.3 President’s Day

2.5.4 Memorial Day

2.5.5 Juneteenth National Independence Day: June 19th

2.5.6 Independence Day: July 4th

2.5.7 Labor Day

2.5.8 Columbus Day

2.5.9 Veteran’s Day: November 11th

2.5.10 Thanksgiving Day

2.5.11 Christmas Day: December 25th

2.6 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract.

2.7 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

2.8 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

2.8.1 Failure to comply with these requirements may result in withholding of final payment.

2.8.2 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/AT-level1/launch.html

2.8.3 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training. Program can be viewed here: https://www.mepcom.army.mil/Home/Contractors/

2.8.4 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

2.8.5 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm

2.8.6 For contractors that do not require CAC but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.9 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

2.9.1 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

2.9.2 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

2.9.3 Identification of Contractor Employees: Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

2.9.4 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles pass) to the KO within 14 days of an employee’s departure.

2.9.5 Combating Trafficking in Persons: The United States Government has adopted a zero- tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

2.9.6 Contractor Travel: No travel expenses will be reimbursed. All expected travel expenses to include lodging, airfare and mileage will be included in the quote.

2.9.7 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

3.0 Definitions and Acronyms

3.1 Definitions

3.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

3.1.2 Critical Item: An item that the failure of or disclosure of which is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the item; or is likely to prevent performance of a vital Government mission.

3.1.3 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

3.1.4 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

3.1.5 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

3.1.6 Physical Security: Actions that prevent the loss or damage of Government property.

3.1.7 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

3.1.8 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

3.1.9 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of a product or service shall meet contract requirements.

3.1.10 Subcontractor: One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

3.2 Acronyms

4.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

4.1 Property: The Government will not provide property for the performance of this contract.

4.2 Materials: The Government will not provide materials for the performance of this contract

4.3 Equipment: The Government will not provide equipment for the performance of this contract.

4.4 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

5.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E)

5.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 4.0, the contractor shall furnish everything required to perform these services as indicated in section 6.0.

6.0 Requirements.

6.1 Inspection

6.1.1 The contractor shall perform a comprehensive diagnostic inspection of all commercial kitchen equipment and ice machines listed in “PWS_Equipment List and Locations”. This includes completing the various requirements below as well as any additional industry standard items.

6.1.1.1 Each diagnostic inspection visit shall include the following:

(i) Visual inspection checklist documenting overall condition, cleanliness, safety hazards, and signs of wear.

(ii) Operational testing of each piece of equipment. Must be powered on, run through a functional cycle, and verify against manufacturer’s operating parameters.

(iii) Safety checks verifying electrical grounding, wiring integrity, gas line connections, pressure relief valves, emergency shutoffs, and compliance with OSHA/ANSI standards.

(iv) Consumable parts review of filters, gaskets, seals, pilot lights, hoses, and lubricating points checked and documented.

(v) Calibration checks on thermometers, thermostats, pressure gauges, timers, and digital controls must be tested for accuracy against calibrated instruments.

6.1.1.2 Minimum Inspection Requirements by Equipment Type:

(i) Refrigeration and Freezers

· Inspect condenser and evaporator coils for accumulated dust, grease, and debris for efficient heat transfer and prevent system strain.

· Remove blockages of dust, grease, and debris on coils ensuring proper airflow.

· Check refrigerant levels and note deficiencies.

· Check compressor amperage draws and record readings.

· Verify temperature accuracy against set point (record ambient and internal readings).

· Inspect door gaskets/seals for integrity and condition.

· Inspect and document defrost cycles, drain lines, and insulations condition.

(ii) Cooking/Serving Equipment

· Test burners, heating elements, and ignition systems for proper flame/heat distribution.

· Verify calibration of thermostats, pressure gauges, and timers. Document calibration results (e.g. oven set to 350 degrees Fahrenheit, actual 352 degrees Fahrenheit).

· Verify proper function of safety interlocks (door switches, cut-off values).

· Remove grease buildup and any obstruction on fans, louvers, and filters.

· Inspect fan blades, housing belts, and motor for damage, excessive wear, and unusual noises or vibrations. Check grease collection box is emptied.

· Inspect louvers and dampers, open freely and are not bent or damaged.

· Inspect filters for proper installation and check for damage or missing baffles.

(iii) Ice Machine & Bins

· Inspect coils for physical damage, blockages, or signs of leaks.

· Clean and sanitize coils, evaporator plates, and storage bins per manufacture standards.

· Remove accumulated dirt, dust, grease, and mineral buildup.

· Inspect for scale, slime, or ice stuck to the evaporator assembly.

· Verify temperature and water quality controls.

· Inspect water inlet valves, filtration systems, and drainage for obstruction. Ensure water quality meets standards.

· Conduct a full ice production cycle test; compare actual vs rated capacity.

· Verify bin sanitation, ensure no mold or bacteria growth.

· Test electrical and safety cutoffs.

6.1.1.3 Any critical equipment failures impacting safety or mission readiness shall be reported to the COR within 24 hours of discovery.

6.2 Documentation

6.2.1 All inspections shall be documented on the provided Diagnostic Inspection Checklist.

6.2.1.1 Reports must include:

(i) Equipment ID (serial number, model, location)

(ii) Date of service, technician name.

(iii) Preventative maintenance tasks performed.

(iv) Checklist of all inspection items with pass/fail results.

· Assign severity ratings to deficiencies.

· Critical (safety/mission stop)

· Major (requires repair soon)

· Minor (monitor/maintenance)

(v) Measured valves (temps, amperage, pressures, etc.)

(vi) Recommended corrective actions, that include part replacements and repairs.

(vii) Photographic evidence of deficiencies (where applicable).

· Equipment nameplate

· Any deficiencies found

· Repaired/replaced components (before/after if applicable)

6.2.1.2 The contractor shall submit diagnostic inspection reports for each facility and associated equipment within 5 business days of completing the on-site inspection.

6.3 Deliverables