PWS_Keysight Microwave Analyzer -DRAFT_Redacted.pdf

PERFORMANCE WORK STATEMENT (PWS)

PEARL HARBOR NAVAL SHIPYARD & INTERMEDIATE

MAINTENANCE FACILITY (PHNSY & IMF)

CALIBRATION AND REPAIR

1. BACKGROUND

1.1 Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility (PHNSY & IMF) is a US

Navy regional industrial center that maintains, overhauls, and repairs various vessels of the US Navy. Its industrial operations provide the US naval forces with a wide range of services and resources located on the island of Oahu, Hawaii, with direct and indirect support for submarines, surface vessels, and shore-based activities in the Pacific.

2. OBJECTIVE AND SCOPE

2.1 The Contractor shall perform as needed repairs and calibration during the period of performance to maintain full operational capability for the following Keysight N9952A RF Microwave Analyzers:

Serial Number

Operating Status Known

Problem Repair Calibration

1 US57200601 In use None Yes Yes

2 US55240492 In use None Yes Yes

3 US55240399 In use None Yes Yes

4 US55240505 In use None Yes Yes

5 US57200602 In use None Yes Yes

6 US57200603 In use None Yes Yes

7 US57207097 In use None Yes Yes

8 SG62247063 In use None Yes Yes

9 SG62247064 In use None Yes Yes

10 SG62247068 In use None Yes Yes

11 SG62247070 In use None Yes Yes

3. APPLICABLE DOCUMENTS

3.1 Original Equipment Manufacturer (OEM) calibration and repair specifications

3.2 ISO/IEC 17025:2017 General Requirements for the Competence of Testing and Calibration Laboratories (3rd Edition), dated 29 Nov 2017

3.3 ANSI/NCSL Z540.3, Requirements for the Calibration of Measuring and Test Equipment, dated 3 Aug 2006

DRAFT

4. PERFORMANCE REQUIREMENTS:

4.1 The Contractor shall furnish trained personnel, labor, parts, tools, hardware, firmware, diagnostic software, and test, measurement, and diagnostic equipment required to provide technical support, repair, and calibration services for Keysight N9952A Analyzers.

These services shall be performed at the vendor’s facility. The contractor shall provide technical support via telephone, email, or online.

4.2 REPAIRS

4.2.1 The Contractor shall provide all necessary repairs to bring back the Keysight N9952A Analyzers to its original operating condition, one time per year, per unit.

4.2.2 All repairs shall be in accordance with the OEM repair manual and specifications.

4.2.3 The contractor shall be an authorized repair facility of the OEM. The OEM authorization letter shall be provided to the government, upon request.

4.2.4 Repair shall include preventative maintenance including cleaning, lubricating and safety check.

4.2.5 Repair shall cover all parts, labor and software updates.

4.2.6 Contractor shall only use genuine or authorized Keysight parts and software.

4.2.7 Repair turnaround time shall be no more than 10 business days after receipt of Equipment. If additional calibration is required, total turnaround time shall be no more than 20 business days.

4.2.8 The Contractor shall ship the hardware to the Government upon completion of all services. The Contractor shall provide tracking information to the Contracting Officer Representative (COR) and Technical Point of Contact (TPOC) listed in the contract.

4.2.9 The Contractor shall report to COR/TPOC unrepairable equipment due to obsolescence and return to the government.

4.3 CALIBRATION

4.3.1 The Contractor shall furnish all labor, material and equipment required to calibrate Keysight N9952A Analyzers in accordance with ISO 17025:2017 and ANSI/NCSL Z540.3-2006, one time per year, per unit.

4.3.2 The Contractor shall meet the requirements of the NAVSEA METCAL Technical Warrant Holder N9952A OEM calibration approval.

4.3.3 The Contractor shall be accredited by a U.S. based; Navy approved accreditation body to U.S. national standards, such as, ISO /IEC 17025:2017 and/or ANSI/NCSL Z540.3.

4.3.4 The scope of the certification/accreditation must cover the measurement parameters and ranges of the calibration performed.

4.3.5 Calibration shall take place at the Contractor’s accredited facility. For contractors with multiple sites, the certification and/or accreditation must pertain to the specific laboratory location that will perform the required calibrations.

4.3.6. Calibration shall include guardbanding, point-by-point measurement uncertainties.

4.3.7 Calibration shall meet a minimum Test Accuracy Ratio (TAR) of 4:1, or a Test

Uncertainty Ratio (TUR) equal to or greater than 4:1, or a Probability of False Accept (PFA) not to exceed 2 percent.

4.3.8 The Keysight N9952A Analyzers shall be calibrated to its full 50 GHz capability.

4.3.9 The Contractor shall provide full measurement report and a certificate of calibration.

4.3.10 Calibration turnaround time shall be no more than 10 business days after receipt of equipment.

4.3.11 The Contractor shall ship the hardware to the Government upon completion of all services. The Contractor shall provide tracking information to the Contracting Officer Representative (COR) and Technical Point of Contact (TPOC) listed in the contract.

4.4 TECHNICAL SUPPORT

4.4.1 Contractor shall provide unlimited access to technical and application support experts via telephone, email, or online, throughout the contract Period of Performance (POP).

4.4.2. The technical support response time shall be two business hours or less.

4.5. PERIOD OF PERFORMANCE (POP)

4.5.1 The POP shall be one Base Year of 12 Months and two 12-month option years.

5. REPORTS

5.1 The Contractor shall provide a Certificate of Calibration stating as found and as released data to be included with the instrument.

5.2 This Report will also be inclusive of the following statements:

5.2.1 Direct traceability through an unbroken chain of calibrations back to accepted references to NIST.

5.2.2 A compliance statement to ISO/IEC 17025 and ANSI/NCSL Z540.3.

6. GOVERNMENT FURNISHED EQUIPMENT (GFE)

6.1 The Government will provide a government furnished equipment list as an attachment to the solicitation or contract.

7. SERVICE DELIVERY

7.1 PHNSY&IMF will be responsible for shipping the instruments to the Contractor’s facility via traceable means. The contractor shall provide the appropriate ship to address and return authorization or workorder number, if required.

7.2 The contractor shall ship the instruments back to the government via traceable means.

Contractor must ship to the following address and POC.

PEARL HARBOR NAVAL SHIPYARD & IMF

8. CONTRACTOR QUALIFICATIONS

8.1 The Contractor shall ensure that employees have the necessary level of expertise, training and educational background to perform the requirements in this PWS and the necessary management and administrative support associated with personnel, equipment, and services provided.

9. WARRANTY

9.1 Extend to the Government all commercial warranties on replacement parts, consistent with the standard industry practices.

10. LIABILITY

10.1 The Contractor shall replace or repair any damage done to any Government property as a result of work performed by the Contractor. The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, flood, riot, civil commotion, war malicious mischief or acts of God.

11. QUALITY ASSURANCE

11.1 The Contractor is responsible for implementing and maintaining a Quality Control Program (QCP) to ensure that the work performed meets or exceeds contract requirements and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of contract performance and shall describe what will be reviewed and outline actions to be taken by the Contractor, should reviews(s) and/or inspections identify areas requiring remedial action.