PWS_JWICS VTC_DRAFTv2.pdf

PERFORMANCE WORK STATEMENT (PWS)

Version 1

October 2023

410th Ver 1 2023-10

JWICS AV Lifecycle 10 June 2024

DRAFT

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the installation of a Video Teleconference (VTC) system as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS).

The Contractor shall perform to the standards in this contract.

1.2 Background: United States Army South (ARSOUTH) utilizes a number of Audio/Visual (AV) information systems and technologies on a daily basis in order to carry out its mission. There is a requirement to conduct Secure and Non-Secure briefings, which often include VTC calls between geographically dispersed locations, agencies, and organizations. ARSOUTH requires the capability to conduct VTC sessions over two different classified Internet Protocol (IP) networks. In the past, Information Assurance (IA) authorities allowed VTC systems (codec) that were dedicated to a single network only, or users could connect multiple networks using a single VTC codec with the use of an approved 3-network IP VTC switch.

1.3 Objectives: The objective of this requirement is to provide a fully functioning VTC conference room which will enable ARSOUTH to conduct both secure (Secret/Top Secret) and non-Secure briefings and videoconferences over two IP networks using dedicated codecs for each network in order to support the ARSOUTH mission.

1.4 Scope: Contractor shall provide non-personal services incidental to the supply purchase identified herein to include uninstalling, relocating, or disgarding old equipment. The Contractor shall procure Thinklogical products and install all equipment for a technically refreshed VTC Conference Room that is integrated into the Bldg. 1000 VTC Capabilities.

1.5 Period of Performance: The period of performance shall begin with a kick-off meeting within fourteen

(14) calendar days from date of award with delivery of equipment not to exceed two hundred and seventy

(270) days.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the Contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit their QC Plan as part of the Contractor’s

October 2023 proposal to be evaluated. The Contractor shall submit QCP changes within five (5) days to the KO and PROJECT COORDINATOR for review and approval prior to implementation. DELIVERABLE

1.6.1.2 The Quality Control Plan shall address, at a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Project Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive Project Corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime Contractor and subContractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Inspection System: RESERVED

1.6.1.4 Deficiency Prevention: RESERVED

1.6.1.5 Inspection Files: RESERVED

1.6.1.6 Complaints: RESERVED

1.6.2 Operations Security (OPSEC): The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. If the Contractor, or a subContractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of Government facilities or activities, unless related to service to be provided and cleared by the Government. All Government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.2 Quality Assurance (QA): The Government shall evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the

October 2023 performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the Contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The Contractor is not required to perform services on listed holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 0800-1700, Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Delivery and Place of Performance: Delivery of equipment and supplies and work to be performed under this contract will be performed at:

U.S. Army South ATTN: Joseph Caudillo 4130 Stanley Rd BLDG 1000, Suite 302 Fort Sam Houston, Texas 78234-7531

1.6.6 Delivery and installation of all equipment shall be completed no later than two hundred and seventy

(270) days after award of contract. Delivery and installation of the equipment will occur during normal business hours. Equipment being delivered to Building 1000 shall have a Contractor representative on-site receiving the delivery. Building 1000 has limited storage space. The Contractor shall coordinate use of a storage container outside the building to store equipment. CONTRACT REQUIREMENT

1.6.6 Type of Contract: The Government anticipates to evaluate proposals/quotes using the Best Value Continuem by way of the Trade-off process and intends to award a Firm Fixed Price (FFP) type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes clause in the contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in Contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

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1.6.7.3 Security Clearance: The area where the work is to be performed is highly restricted and Prime Contractor personnel shall have active US Top Secret SCI Security clearances with appropriate tickets in order to access the space without an escort. All other subContractors i.e. Electricians will be escorted at all times. Visitor requests will be submitted, and clearances verified via the Defense Information Security System (DISS). Contractors shall not leave the presence of their escort at any time. Contractors failing to comply with security guidelines are subject to removal from the worksite. Any such removal shall not relieve or delay the Contractor from finishing the project on schedule. All associated subContractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Project Coordinator while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Prime Contractor personnel performing work under this contract shall have an active personnel security clearance at the Top Secret/SCI level in the Defense Information Security System (DISS) at time of the proposal/quote submission and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification”. The Contractor shall ensure that Contractor employees and subContractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. DELIVERABLE Evaluation Criteria

1.6.7.4.1: The Contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The Contractor shall conduct drug tests, ensuring all top secret cleared Contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the Contractor’s expense. Positive drug test results shall be made available to both the KO and PROJECT COORDINATOR within twenty-four (24)-hours of known test results. Records of drug testing shall be made available to the KO upon request or when a violation occurs. DELIVERABLE

1.6.7.4.2 The Information Systems Security Division (ISSD) VTC Room Tech Refresh project is considered unclassified but sensitive and any information revealed to the Contractor shall be used “For Official Use Only” as Controlled Unclassified Information for the duration of the project only. The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel have the express right to inspect for security violations at any time during the term of the contract.

1.6.7.4.3 The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures provided by the Project Coordinator. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. DELIVERABLE

1.6.7.4.4 Contractor shall take appropriate measures to safeguard Government critical and sensitive information. Neither the Contractor nor the Contractor’s personnel shall disclose, or cause disclosure of any information concerning DoD operations and activities which could result in, or increase the likelihood of, the possible breach of the activity’s security or interrupt the continuity of DoD operations. Unauthorized disclosure of and/or failure to properly safeguard information, or proprietary data by the Contractor may

October 2023 subject the Contractor, its agent(s), or employees to criminal liability. Government paper products and removable storage materials that are received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information. Contractor will immediately report suspicious activities to security personnel.

1.6.7.5 Background Checks: The Contractor shall ensure Contractor employees and subContractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or Project Coordinator within ten (10) days of request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or PROJECT COORDINATOR, the following information on any Contractor or subContractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country) DELIVERABLE

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subContractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subContractors, or subContractor employees, the Contractor shall notify the KO and PROJECT COORDINATOR of that information within twenty-four (24) hours. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or PROJECT COORDINATOR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subContractors, or subContractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subContractors, or subContractor employees pursuant to this requirement. DELIVERABLE

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

RESERVED

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements RESERVED

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1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated subContractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the Project Coordinator). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent. Contractors without DOD I.D. cards require identity proofing and vetting to determine their fitness and eligibility for access to Fort Sam Houston.

Contractors will be sponsored by the ARSOUTH G6 Project Coordinator and will be required to complete a background check with the 502nd Security Forces Visitor Control Center before access is granted.

Vehicles are required to have a current state issued vehicle registration sticker and proof of vehicle insurance. Valid forms of identification include: GOVERNMENT PROVIDED

Military (active, reserve, national guard, dependent, retiree) DoD civilian State issued driver’s license State issued ID cards Passport (US and foreign upon prior coordination) Brooke Army Medical Center (BAMC) badge Fort Sam Houston (FSH) Contractor card US issued visa (work, travel, or student) DELIVERABLE

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated subContractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the Project Coordinator), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office. GOVERNMENT

PROVIDED

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and subContractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or PROJECT COORDINATOR within five (5) days of request.

This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel. DELIVERABLE

1.6.7.8 Access to Government Information Systems: RESERVED

1.6.7.9 Key Control: RESERVED

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, PROJECT COORDINATOR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

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1.6.9 COR (PROJECT COORDINATOR): RESERVED

1.6.10 Key Personnel: The following Contractor personnel are considered key personnel by the Government: The Contractor shall provide a project/contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer within three (3) days after date of award. Project/Contract Manager and alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The Contract Manager or alternate shall be available two (2) hours before the start of the work day and two (2) hours after the end of the work day stated in Paragraph 1.6.4.

1.6.11 Special Qualifications or Certifications: Contractor personnel shall be U.S. citizens. The Contractor shall provide a workforce possessing the skills, knowledge, and training to satisfactorily perform the incidental installation and training services required by this contract. Personnel performing work under this contract shall remain employees of the Contractor; they shall not be considered employees of the Government. Contractor personnel shall be trained and certified to accomplish all work required by their designated position. Due to the complexity of this requirement the Contractor shall have the ability to perform all phases of the project including the follow-on warranty services. Minimum qualifications include:

Contractor shall be a direct dealer with Thinklogical products Contractor shall have a proven past performance with Secure Videoconferencing and Command and Control installations DELIVERABLE Evaluation Criteria

Project/Contract Manager and Alternate Project/Contract Manager: Project/Contract manager shall be PMP Project Management Certified; Contractor shall provide proof of listed personnel certifications during the bidding process. Failure to provide certifications during the bidding process will deem the proposal to be Technically Unacceptable:

Project Management Professional Certification DELIVERABLE Audio (BiAmp/Crown) Certified Professional DELIVERABLE Control System (AMX/Crestron etc) Certified Programmer DELIVERABLE Cisco WebEx Pro Certified Installer DELIVERABLE Thinklogical Certifications o Product & Technology 100 DELIVERABLE o Product & Technology 151 DELIVERABLE o Technology 200 DELIVERABLE o Technology 300 DELIVERABLE

Graphic Designer: Graphic Designer shall have a graphic design certification from an accredited college/university. DELIVERABLE

1.6.11.1 IA/IT Training Certification: RESERVED

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.. Contractor personnel shall wear identification badges provided by the Government at all times when in Building 1000. Badges shall be worn on the outer garment in full view at all times.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subContractors employees accessing U.S. facilities or activities, shall present a valid picture ID

October 2023 provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subContractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.14 Other Direct Costs (ODC): RESERVED

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: RESERVED

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated subContractor employees transmit Government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved Government sites such as U.S.

Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the Government must be used.

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1.6.17 Organizational Conflict of Interest (OCI) Contractor and subContractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI. DELIVERABLE

1.6.18 Phase-in/Phase-Out (PIPO) Period: RESERVED

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training RESERVED

1.6.19.2 OPSEC Awareness: If the Contractor, or a subContractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of Government facilities or activities, unless related to service to be provided. All Government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training RESERVED

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training RESERVED

1.6.19.5 Threat Awareness Reporting Program (TARP Training) RESERVED

1.6.19.6 iWATCH Training: RESERVED

1.6.19.7 OPSEC RESERVED

1.6.20 Overseas Training Requirements: RESERVED

1.6.21 Foreign (OCONUS) Requirements: RESERVED

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT) RESERVED

1.6.23 Safety: The following provides information pertaining to Safety and Accident Prevention: The Contractor shall ensure that all of its operations and activities conform to the installation safety policy requirements. The Contractor shall ensure that all contract personnel have received appropriate levels of training in work site safety precautions.

1.6.24 Environmental Compliance: The following provides information on Environmental Compliance.

1.6.24.1 Environmental Compliance Plan and Program: The Contractor shall ensure that all of its operations and activities conform to the installation environmental policy requirements. The Contractor shall ensure that all contract personnel have received appropriate levels of training in the handling, use, storage, and disposal of hazardous material. In addition, the Contractor shall ensure that all

October 2023 controlled activities on military installations are conducted in accordance with the installation Spill Prevention and Response Plan, Solid Waste Policy, Final Governing Standards, and applicable U.S.

environmental laws/standards.

If contract requires the use of hazardous materials/substances, the Contractor shall, prior to mobilization, inform the Contracting Officer (KO) or PROJECT COORDINATOR of the types and amount of hazardous materials needed to be brought onto the Garrison in order to fulfill their contractual requirements.

Contractor shall also provide the Safety Data Sheets, storage requirements and proposed storage locations for the hazardous material. The KO/PROJECT COORDINATOR shall provide a copy of this information to the Garrison Fire Department and the Environmental Division.

Prior to contract completion, the Contractor shall remove all hazardous materials and dispose of all hazardous waste (HW) generated in accordance with Final Governing Standards of U.S. environmental laws/standards. A copy of the HW disposal documents must be forwarded to the HW program manager at the Department of Public Works (DPW) Environmental Division.

The Contractor shall clean up at its own expense any contamination, including soil and ground water contamination caused by hazardous materials/substances brought onto the garrison, or by his activities. The Contractor must immediately report any hazardous substance spills to the Garrison Fire Department at CIV 210-221-2222.

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PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total Contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (PROJECT COORDINATOR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, Government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

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2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. SubContractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime Contractor or another subContractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility ARSOUTH Army South AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism AV Audio Visual BAA Buy America Act CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DISS Defense Information Security System DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services GOC Government of Colombia IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System

October 2023

JTR Joint Travel Regulation JWICS Joint Worldwide Intelligence Communications System KO Contracting Officer KVM Keyboard, Video, Mouse LED Light-emitting diode LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIPR Non-Classified Internet Protocol NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SIPR Secret Internet Protocol SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TAA Trade Agreement Act TCN Third Country National TE Technical Exhibit TS/SCI Top Secret/Special Compartmented Information TSDB Terrorist Screening Data Base U.S.C. United States Code USNB United States Naval Base USSOUTHCOM United States Southern Command

THIS SECTION INTENTIONALLY LEFT BLANK

October 2023

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services RESERVED

3.2 Facilities: RESERVED

3.3 Utilities: The Government will provide all utilities in the facility, which will be available for the Contractor’s use during the delivery, installation and training for all equipment provided under this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.4 Equipment. Government-Furnished Equipment (GFE) to be used during the installation of the equipment purchased under this contract, to be given to the Contractor onsite during installation, is listed below:

Three (3) existing Eighty-Four (84)-inch AV Racks ( Conference Room & Overflow) System-controlled Lutron lighting system ( Conference Room) Two (2) ninety (90)-inch displays ( OPS Overflow) Six (6) existing ceiling speakers ( OPS Overflow) Eight (8) monitors U-shaped video wall (470th ACE Floor) Four (4) satellite CATV tuners (470th ACE Floor) Two (2) racks for twelve CATV Tuners & A/V Equipment (470th ACE Floor)

3.5 Materials. Government provided materials to be used during the installation of the equipment purchased under this contract, to be given to the Contractor onsite during installation, is listed below:

A touch panel template will be provided for the Contractor to use as a guide. Graphics will also be provided and shall be used on touch panels and video wall backgrounds.

Multi-mode fiber connectivity between the two wings enabling the VTC control room the ability to control the touch panels in the other rooms from the touch panels in the VTC Control Room.

Four (4) fiber feeds from the 470th ACE Floor (East Wing of Building) that shall be transmitted and input into the matrix switch of the Conference Room (West Wing of Building).

Fiber to provide VTC Control Room the ability to control the conference room remotely as well as preview the status of the Overflow and ACE control systems on demand.

Government inventory and turnover forms to account for removal of existing equipment Cable runs shall be accomplished utilizing the existing four (4) inch raised flooring.

3.5.1 Contractor security badges: Contract personnel shall wear identification badges provided by the Government at all times when in Building 1000.

3.6 Common Access Cards (CAC): RESERVED

October 2023

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment and services required to deliver and install all equipment specified in the contract that are not listed under Section 3 of this PWS, in order to provide a fully functional VTC Room as specified in the PWS.

4.2 Facility Security Clearance: Prime Contractor personnel shall have an active US Top Secret SCI Security clearance with appropriate tickets in order to access the space without an escort. All other subContractors i.e. Electricians will be escort at all times. The DD Form 254 is provided as Attachment 3.

4.3 COORDINATION OF INSTALLATION START DATE. The Contractor shall coordinate start date of the installation of equipment with the Project Coordinator and Contracting Officer (KO) in writing a minimum of ten (10) working days prior to start date, to allow adequate time for the Government to coordinate with all offices and/or personnel affected by the installation. DELIVERABLE

4.4. LICENSES AND PERMITS. The Contractor, at no additional cost to the U.S. Government, shall obtain all licenses and permits required for PWS execution and for complying with all applicable laws, rules and regulations.

4.5 RESPONSIBILITY FOR WORK PERFORMED. The Contractor shall be responsible for all materials delivered and work performed until final completion and acceptance of the entire work. The Contractor shall verify existing conditions prior to actual installation. All work shall be in accordance with manufacturer recommendations for the products to be used and done by manufacturer certified personnel.

4.6 CONTRACTOR VEHICLES. The Contractor shall notify the Project Coordinator of their intent to enter the installation prior to entering.

4.7 DAMAGE TO PERSONS OR PROPERTY. The Contractor shall be responsible for all damage to persons or property that may occur as a result of the Contractor’s fault or negligence during the performance of this project.

4.8 CONTRACT PROBLEMS. The Contractor shall bring problems or potential problems affecting performance and schedule to the attention of the Project Coordinator and/or KO as soon as possible. All verbal reports will be followed up with written reports when directed by the Project Coordinator or KO.

DELIVERABLE

4.9 CONDUCT OF CONTRACTOR PERSONNEL. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent.

Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interests of the Government. In accordance with DoD 5500.7, Standards of Conduct and 18 U.S.C. 1382 (1972), the installation commander has the authority to bar individuals from the installation. Removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the incidental installation services as required by this PWS.

4.10. Materials: The Contractor shall furnish all materials necessary to meet the requirements under this

PWS.

4.11. Equipment: The Contractor shall furnish all supplies, and equipment necessary to meet the requirements under this PWS.

October 2023

PART 5

SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide non-personal services incidental to the supply purchase identified herein to include uninstalling, relocating, or disgarding old equipment. The Contractor shall procure Thinklogical products and install all equipment for a technical refresh of the VTC Room that is integrated into the Bldg. 1000 VTC Capabilities. The Contractor shall accomplish this requirement in three

(3) phases not to exceed two hundred and seventy (270) days. Phase I – Removal of existing equipment and wiring from the 470th ACE Floor and installation of new equipment. Phase II – Removal of existing equipment and wiring from the Conference Room / Overflow Room and installation of new equipment.

Phase III – Warranty & Maintenance

Tasks consist of the following:

5.1. Basic Services.

5.1.1 The Contractor shall disassemble and remove existing equipment and peripherals, remove old cabling and wiring, remove existing conference table and chairs, reconstruct video wall to facilitate new screens and cameras, reinstall a new VTC system, perform warranty requirements and adhoc maintenance.

5.2. OPERATING SYSTEM SOFTWARE

5.2.1 Due to Army South’s Configuration Management practices, vendors are required to engineer the video switching solution utilizing Thinklogical products. Thinklogical systems are used exclusively throughout the commands Top Secret systems. The software shall allow the Systems to be easily managed and operated, maintained, monitored, be scalable, and renewable.

(a) STD: The Room System software shall provide a configuration interface that is used to control the particular equipment, options, and functions specific to the room being controlled.

AQL: 100% Compliant

(b) STD: The number and configuration of microphones, the default gain settings of line level equipment, handling of different display devices, lighting control options and so on, shall be handled by making changes to settings in the configuration interface and shall not require software…