PWS JBA Child Development Centers Youth Center and Fisher House.docx

PERFORMANCE WORK STATEMENT FOR

BUILDING MAINTENANCE AND OPERATIONS OF

CHILD DEVELOPMENT CENTERS, YOUTH CENTER, AND THE FISHER HOUSE ON JBA

316th CES/CEOES Joint Base Andrews Jan 2026

1.0 DESCRIPTION OF SERVICE. The purpose of this contract is to provide facility operations and maintenance to the Child Development Centers (CDC), Youth Center, and The Fisher House on Joint Base Andrews (JBA). The goal is to provide a safe, healthy environment for the patrons of JBA centers and to ensure the facilities pass inspections and maintain certification. The Contractor shall furnish all personnel, labor, equipment, transportation, tools, materials, supplies, supervision, quality control, management and other items and services necessary to perform facility operations and maintenance management services in accordance with (IAW) this Performance Work Statement (PWS). The services provided shall continually maintain all areas in a fully functioning manner. The Contractor shall be flexible and cooperative to changes due to shifts in priority and scheduling.

· Child Development Center (CDC) Provisioning (Joint Base Andrews) A new Child Development Center (CDC) is currently under construction at Joint Base Andrews, with completion anticipated during the performance period of this contract. The Government reserves the unilateral right to request a formal proposal from the Contractor to incorporate operations, maintenance, or associated services for this new facility into the existing contract. If exercised, the associated pricing will be negotiated at the time of need. The Contracting Officer (CO) will conduct a formal price evaluation to ensure the proposal is fair, reasonable, and in the best interest of the Government. The Government maintains absolute discretion to exclude the future CDC from this contract, subject entirely to the determination of the Contracting Officer.

SERVICE NOT PROVIDED IN THIS CONTRACT. The Contractor will not provide maintenance or repairs services for the following:

· Elevator in the Youth Center (building 4700)

· Energy Management Control Systems

· Fire Alarm Systems (electrical) in all buildings

· Automatic Doors at each facility except for mechanical locks. Automatic doors consist of push button doors with electric openers and closures, such as handicap buttons.

· Custodial Services outside of cleaning up their work areas

· Refuse Collection

· Grounds Maintenance and Snow Removal Services

· Painting of more than 300 square feet per Service Call

· Flooring replacement of more than 800 square feet per Service Call

· Playground equipment and maintenance

· Fencing replacement

1.1 FACILITY ROUTINE MAINTENANCE, SAFETY AND COMPLIANCE. The Contractor shall operate, maintain, and repair all structural, mechanical, electrical, plumbing, and utility systems installed at CDC2 (building 4783), CDC3 (building 3725) a, Youth Center (building 4700), and The Fisher House (building 1076) to including air-conditioning equipment and systems, air- handling/distribution equipment and systems, domestic water equipment and systems, electrical equipment and indoor - outdoor lighting systems (attached to building), heating equipment and systems, heating/ventilation/air conditioning (HVAC) systems, fencing adjustment and repair.

1.1.1 COMPLIANCE. The Contractor shall maintain the facilities and equipment to fully meet the compliance standards and inspection criteria listed in Appendix A. The Contractor shall maintain awareness of codes, standards and regulations and quickly respond to changes and provide corrections as needed.

1.1.2 SAFETY. The Contractor shall continually maintain areas listed in the PWS to provide a safe compliant environment for children/employees of the CDC’s/Youth Center. The contract requires the Contractor to maintain, install or repair child safety equipment to include, but not limited to finger guards, cabinet locks, gates and fencing.

1.1.3 SITE MANAGER/TECHNICIANS. The Contractor shall provide and maintain on-site manager/technicians to provide routine services and perform/oversee specialized preventive maintenance and repairs. The Contractor's on-site manager/technician shall monitor the established service call system and coordinate daily with facility directors and the COR to ensure unhindered facility operations. The on-site manager/technicians shall also perform a weekly walk through each facility, checking for safety insufficiencies, non-working lights, clogged toilets, leaking sinks, or any fixtures/equipment that are not functioning properly. The on-site manager/technicians shall immediately repair deficiencies identified. If a deficiency cannot be repaired concurrently with inspection, the on-site manager/technician shall contact and provide the COR with a detailed explanation of the work required, and why a delay is required. The COR will then approve/disapprove the request for delayed repair. The on-site manager/technician shall have the authority to schedule approved repairs on behalf of the Contractor as soon as possible or within the service call guidelines listed in paragraph 1.2 of this performance work statement (PWS).

1.1.4 PREVENTIVE MAINTENANCE (PM) PROGRAM. The Contractor shall develop and implement a preventive maintenance (PM) program for all systems and equipment. The Contractor shall plan, schedule, and perform PM services on all equipment and systems in accordance with industry standards or manufacturers recommendations.

1.1.4.1 PREVENTIVE MAINTENANCE PROGRAM SCHEDULE. Within 15 days of contract award the Contractor shall submit to the Contracting Officer/Contractor Officer Representative (CO/COR) for approval a detailed PM program schedule. The schedule shall indicate each item of equipment or system that requires maintenance. The schedule shall also include the day of the week in which weekly or more frequent inspections shall be performed, and the week and month(s) that all other inspections shall be performed for the entire contract period. The Contractor shall maintain the schedule in a format so that the completion of each PM is clearly indicated on the schedule. Once approved by the COR, the Contractor shall closely adhere to this schedule to facilitate the Government's inspection of the work, if inspection is delayed for some reason the inspection should be performed the next duty day. The Contractor shall schedule and perform annual and semiannual PM and inspections for all systems to coincide with the periods immediately prior to the heavy load seasons for each system and the electrical system PMs. The Contractor shall schedule and perform heating season PMs during the period of June to August. The Contractor shall schedule and perform cooling season PMs during the period of December to February. The Contractor shall schedule and perform PM for all other equipment at the Contractor's discretion unless specific requirements or restrictions are included elsewhere in this contract. Filters shall be checked monthly and replaced, if necessary.

1.1.4.2 PREVENTIVE MAINTENANCE WORK. Once the COR approves the Contractor's PM schedule, the Contractor shall perform all PM work on the dates shown in the approved PM schedule. If the Contractor finds it necessary to reschedule PM, the Contractor shall submit a written request to the COR detailing the reasons for the proposed change at least two working days prior to the originally scheduled PM date. The Contractor shall correct all equipment deficiencies identified during PM. When possible, the Contractor shall correct equipment deficiencies detected during PM prior to departing the job site. All PM schedules should be initialed by the technician and submitted to the COR monthly.

1.1.4.3 EQUIPMENT DEFICIENCIES. Equipment deficiencies detected during PM are part of the PM performance. Contractor shall perform repairs on a routine basis as a result of operation maintenance, PM inspections, or as a result of service calls.

1.1.5 ELECTRICAL. The Contractor shall provide trained, certified journeymen personnel for the operation and maintenance of the existing electrical distribution system. The Contractor shall keep all certifications on file and will present them to the COR upon request.

1.1.5.1 INTERIOR ELECTRICAL SYSTEMS. The Contractor shall provide electrical power from the point of demarcation throughout each facility. Contractor shall repair or replace as required to operate as originally intended and designed and in a safe manner all electrical equipment, service connections, distribution panels, conduits, grounds, outlets, switches, wiring, branch circuits, ground fault circuits, lighting fixtures, and photocells. Cracked, broken or missing receptacle and switch faceplates shall be replaced with new plates of the same/original color and size. Contractor shall replace lighting fixture lenses and globes that are damaged or missing. Contractor shall repair or replace all exterior (attached to facility) lighting including light bulb replacements. Maintenance of lamps, appliances, and cords owned by individuals is not the responsibility of the Contractor. Contractor shall conform to the industry and Department of Defense (DOD) standards.

1.1.5.2 LAMP/BULB REPLACEMENT. The Contractor shall perform lamp/bulb replacement work daily as requested by the COR or identified in Contractor’s walk through. The Contractor shall complete this work in the same time frame as routine service calls. The Contractor shall install lamps in all fixtures for interior lighting except for specialty lighting. Lamps/bulbs will be reimbursed at cost IAW the reimbursable parts paragraph 1.7.

1.1.5.3 ELECTRICAL POINT OF DEMARCATION. The demarcation point is located on the load side of disconnect. The service equipment usually consists of a circuit breaker or switch and fuses, and their accessories, located near the point of entrance of the supply conductors to the buildings or otherwise defined area. It is intended to be the main control and means of cutoff of the supply.

1.1.6 PLUMBING. The Contractor shall maintain and repair all plumbing systems and fixtures in the CDC/Youth Center/ Fisher House buildings in free-flowing and safe operating condition, free from leaks and drips. Contractor responsibility for utility systems shall begin immediately at the point of demarcation of JBA privatized utility Contractor. All work shall meet all applicable industry and Department of Defense (DOD) standards for both workmanship and material requirements. Plumbing fixtures including all sinks, toilets, urinals, basins, and faucets, lavatories, drain lines, shall be free of leaks and drips, operate properly, drain freely, and be free of cracks and discoloration. All plumbing work shall be accomplished either by or under the specific direction of a qualified plumber and in accordance with the current version of the National Plumbing Code.

1.1.6.1 WATER DISTRIBUTION SYSTEM. The Contractor shall operate, maintain, and repair all potable, hot and cold-water systems to include but not limited to piping, valves, pressure gauges, fittings, back flow preventers, strainers and filters.

1.1.6.2 SANITARY SEWER SYSTEM. The Contractor shall operate, maintain, and repair all piping associated with all wastewater to ensure a free-flowing drainage system to include any an under-sink grease traps to include periodic cleaning.

1.1.6.3 HOT WATER. The Contractor shall provide domestic hot water at 120 degrees Fahrenheit at the point of use.

1.1.6.4 WATER FOUNTAINS. The Contractor shall maintain, repair and replace all drinking fountains and their component parts, including filters. All fountains shall be free of leaks and operate in accordance with the manufacturer design specifications. All damaged and worn component parts shall be replaced with parts equal or better in quality, size, and capacity to that being replaced.

1.1.6.5 FIRE SUPPRESSION SYSTEM. The Contractor shall operate, maintain and repair all components associated with the fire suppression systems. The Contractor shall support additional testing of all systems. The Contractor shall perform annual testing and certification of the fire protection systems as part of the facility maintenance, safety and compliance contract line item. The fire alarms and detection systems are maintained through a separate contract. The Contractor shall cooperate with the alarm contractor regarding site access and system coordination. When requested by the COR.

1.1.6.6 FREEZE PROTECTION. The Contractor shall take protective measures including shut down, securing, and draining on all equipment subject to freeze damage when freezing weather conditions are forecasted, anticipated or imminent. The Contractor shall be responsible for and liable to provide such services whether or not the Government or others specifically informs or notifies the Contractor of such conditions. The Contractor shall return all equipment to normal service as soon as possible when danger of freeze conditions has passed. The Contractor shall correct all damages incurred as a result of failure to adequately protect equipment under these conditions, at no additional cost to the Government. The Contractor shall notify the CO or COR no later than the following working day after securing a system from possible freeze damage.

1.1.6.7 PLUMBING POINT OF DEMARCATION. The Contractor’s responsibility for utility systems begins five (5) feet from the building. The Contractor is not responsible for grease traps outside the facility.

1.1.7 STRUCTURAL SERVICES. The Contractor shall maintain the facilities and their components to remain structurally sound, safe, and fully functioning to include, but not limited to door closers, panic hardware, finger guards, fencing, locks and locking mechanisms and facility finishes.

1.1.7.1 ROOF SYSTEMS. The Contractor shall maintain and repair all areas of the roofing system to include but not limited to, penetrations, fan hoods, exhaust hoods, flashing, asphalt, roof membrane, roofing materials and roof drains. In addition to normal maintenance, the Contractor shall inspect all roof drains prior to expecting heavy rain to ensure a free-flowing drainage system. However, Contractor is not responsible for roof replacements

1.1.7.2 FACILITY FINISHES. Contractor shall ensure all interior/exterior colors and finishes match current existing facility finishes. Facility finishes including a variety of interior and exterior finishes such as concrete, pavers, stainless steel, masonry, wood, metal, sheet rock, paints, stair treads, doors, wall coverings, floor coverings. The Contractor shall perform all woodworking requirements; finish carpentry, drywall, and all other skills required for facility component finishing. Painting includes pre-painting preparation removal of chips for testing, sanding, etching, and finishing of all surfaces assigned. Contractor shall laminate surfaces, cabinetry and cabinetry components.

1.1.7.3 .

1.1.8 FENCING. The Contractor shall ensure playground fencing and gates are properly maintained to ensure fencing remains upright and has proper clearances, gates swing freely and latches properly secure gates. The fencing shall be free of sharp edges to prevent injury to children.

1.1.9 HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEMS. The Contractor shall operate and provide maintenance and repair for HVAC units and components. The Contractor shall start-up, shutdown, and operate the equipment throughout the facilities and are maintained between 68.5 to 75 degrees Fahrenheit during the winter months and 74 to 82 degrees during the summer months. The mechanical areas shall be kept water free, clean and free of debris. The Contractor shall operate HVAC in an energy efficient manner to provide environmental temperatures during building core hours. All heating work shall be accomplished either by or under the specific direction of a qualified heat mechanic and in accordance with the current version of the Uniform Mechanical Code.

1.1.9.1 ENERGY MANAGEMENT CONTROL SYSTEM (EMCS). Facilities are equipped with EMCS equipment and building temperatures are set and maintained by the 316 Civil Engineer Squadron (CES) EMCS shop or separate contract. The Contractor shall ensure equipment is properly maintained to ensure that the HVAC systems can maintain the set temperatures. Occasionally the EMCS equipment installed on the system may need to be serviced by the 316 CES EMCS Contractor to allow proper monitoring of the system. The Contractor shall work with EMCS Contractor to ensure the system is returned to operating condition as quickly as possible. The EMCS equipment can also identify improperly functioning equipment, therefore the Contractor may be contacted by the EMCS Contractor and/or COR to notify them of the equipment failure that is being identified on the EMCS computer system.

1.1.9.2 AIR FILTRATION. Standard ventilation shall be provided to the maximum extent allowable by the design of the HVAC equipment installed in the building. Air shall be adequately filtered to assure a healthful environment, and filters shall be changed at a frequency that is consistent with the needs of the building and its tenants. All air moving equipment that can introduce outside air into the buildings shall use manufacturer specified air filters, unless otherwise approved by the COR.

1.1.9.3 ANNUAL DUCT CLEANING. The Contractor shall provide an annual duct cleaning at all facilities. Due to the nature of this service, the Contractor shall schedule this service after the facilities are closed, or over a weekend.

1.1.10 UTILITY OUTAGES. The Contractor shall shut down, restart, and perform operational checks on all equipment affected by both scheduled and unscheduled utilities outages at no additional cost to the Government. The Government will inform the Contractor as far in advance as time permits, dates, times, building(s), and equipment that will be affected by such utility outages. The Contractor shall submit an outage report to the COR promptly after an occurrence.

1.1.10.1 NOTICE OF OUTAGES. The Contractor shall coordinate with the facility and the COR, except in emergencies. In cases where shutdown is necessary, the Contractor shall coordinate the shutdown with the COR. Weekend scheduling shall be considered.

1.1.11 PEST AND ANIMAL CONTROL. All personnel who apply pesticides shall be state certified. The Contractor shall provide, establish and maintain a safe, effective, and environmentally sound integrated pest management (IPM) program to prevent or control pests and disease vectors that may adversely affect the health of personnel or damaging structures, material, or property. The Contractor shall employ methods to control pests to include, but not limited to insects, rodents, birds, and all other animals local to JBA at all locations. The Contractor shall inspect for, control and treat infestations including but not limited to, fungi, termites, beetles, and ants. The Contractor shall provide miscellaneous pest control to include the removal of dead or dying rodents or other small animals. The Contractor shall implement a mosquito-monitoring program. The Contractor shall clean accumulated amounts of bird guano from building surfaces and apply a suitable bird deterrent or repellent.

1.1.11.1 CERTIFICATION. The Contractor shall obtain all certifications, licenses, and permits required by applicable Federal, State, local laws, and Department of Defense Instruction for the accomplishment of work within this contract. The Contractor shall provide certification, permits, and license to the COR prior to commencement of contract start. Pest and weed control must be accomplished in strict compliance with all applicable federal and state environmental regulations, particularly the Endangered and Threatened Species Act and the Migratory Bird Act and hazardous materials and hazardous waste regulations.

The Contractor or their representative with whom they partner with are required to have:

· State of Maryland Master’s Electrician License

· State of Maryland Registered Plumbers License

· State of Maryland Master HVAC Technician’s license

1.1.11.2 PEST MANAGEMENT PLAN. The Contractor shall submit a Pest Management Plan within 30 days after contract award to the CO/COR for review. As a minimum, the Pest Management Plan shall consist of the following parts: methods of control; service schedule; recommendations. The Contractor shall maintain a complete daily operations log and chemical reports, and a complete pesticide inventory subject to Federal, State, and local inspection at any time. The Contractor shall be required to employ the philosophies and strategies of Integrated Pest Management (IPM). Pesticides shall only be mixed and applied by certified pesticides applicators by the State of Maryland. The Contractor shall not mix or store pesticides/herbicides on JBA.

1.2 SERVICE CALLS. The Contractor shall respond and make corrections to deficiencies identified in calls from the CO/COR, or if identified on a facility walk thru by the Contractor. Repairs shall be made immediately and within normal business hours IAW 1.1.3, if a deficiency cannot be repaired concurrently with inspection, the on-site manager/technician shall contact the COR. If the COR approves the request for delayed work, a deadline will be set for the repair to be completed. The Contractor shall provide a single contact telephone number for service calls. The Contractor shall receive and respond to calls at this number 24 hour per day, seven days per week.

1.2.1 BILLING.

1.2.1.1 SERVICE CALL. A service call consists of all personnel, labor, equipment, transportation, tools, materials, supplies, supervision, quality control, management and other items and service necessary to provide the service call repairs IAW the PWS within normal business hours It does not include travel time, or breaks taken while on the job site. Job site is defined as the actual repair/service work location

1.2.1.2 BILLABLE SERVICE CALL. The Contractor shall bill the Service Call CLIN only for COR approved work time that extends beyond normal business hours (7:00 a.m.am- 7:00 pm, M-F) for the full-time on-site manager/technicians or any time, when approved for specialized technicians. Materials are reimbursable IAW para 1.6 Examples are provided below:

1. Two (2) contract technicians respond to a service call, and they need special equipment (forklift, or scissor lift) and it takes them 3 hours on site to perform the repairs. The proper way to bill would be 3 hours at the price indicated in the appropriate CLIN. Not 6 hours (3 hours each for 2 technicians), plus the cost of the equipment rental.

2. Three (3) contract technicians will respond for a major repair, 3 technicians are needed to safely accomplish the repairs. They are on the job site from 8:00am until 2:00pm and they take one hour for a lunch break. The proper billing would be 5 hours at the price indicated in the appropriate CLIN. The government does not pay for lunch hours or travel time to and from a job site.

3. One contract technician responds to an emergency call. After a thorough check of the equipment, he determines that some minor adjustments are required to put the equipment back in proper working order. It takes him an hour and a half to thoroughly inspect the equipment and make the necessary adjustments and tests the equipment multiple times to ensure all defects have been corrected. The contractor properly annotates 1.5 service hours on his service ticket, and the government is invoiced according to the appropriate emergency service CLIN for 1.5 hours.

The COR will request a quote when the need for specialized services is necessary. The contractor shall quote the service call by estimated man hours, itemizing hours per labor category and reimbursable parts. Upon completion, the contractor shall bill actual man hours to the service call CLIN and parts and materials to the reimbursable parts CLIN. The service call CLIN will include a pricing schedule for all fully burdened labor category hours. The billing for the actual hours of each shall be added together for a total firm- fixed price cost. The contractor shall annotate in the comment line below the CLIN in WAWF the actual labor category breakout for hours billed.

1.2.2 SERVICE CALL CLASSIFICATION

1.2.2.1 ROUTINE SERVICE CALLS. Service calls shall be classified as routine when the work does not qualify as an emergency. Routine calls shall be considered as received by the Contractor at the time and date the call is made to the single point of contact or discovered during on-site manager/technician walk through during normal business hours. The Contractor shall work continuously during normal business hours to complete the routine service call within forty-eight (48) hours of initial notification/discovery.

1.2.2.2 EMERGENCY SERVICE CALLS. Service calls shall be classified as an emergency call when the work consists of correcting failures, which constitute an immediate danger to personnel or threaten to damage property. Emergency service call notification shall be considered as received by the Contractor at the time and date the call is made to the single point of contact or discovered during on-site manager/technician walk through. The Contractor shall respond to the work site within one hour or less after receipt of an emergency service call within normal business hours and three (3) hours outside normal business hours. The Contractor shall work continuously without interruption and shall arrest the emergency condition before departing the job site.

1.3 SERVICE CALL LOG

The Contractor shall annotate the required information in the service call log for all routine and emergency service calls. This includes work completed by the on-site manager/technicians and the specialized technicians. The Contractor shall develop, implement and maintain a service call log in sufficient detail to enable the CO/COR to determine whether services are completed in accordance with the terms and conditions of this contract. The service call log format shall be submitted to the COR by the contract start date. The service call log shall contain, at a minimum, the name and telephone number of the complainant, date and time the call was received, nature of the call, call classification, and the date and time when the call was completed. The Contractor shall submit a copy of the service call log to the COR each week, by the end of day, Monday of the following week.

1.3.1 The Contractor shall also include in the service call log the date and time of all preventative maintenance performed, fire suppression tests, duct cleaning, etc.

1.3.2 The Contractor shall provide the COR with weekly reports of PMs performed, weekly walk-thru repairs, routine service call repairs, emergency service call repairs, specialized services, and any parts on order with estimated date of arrival. The report will be submitted to the COR every Monday of each week.

1.4 WORK SITE CONDITIONS

1.4.1 WORK SITE. The Contractor shall take necessary precautions to keep children away from work areas, tools and equipment. Gates or barriers may be used when necessary. Leaving power tools, hazardous materials, or exposed electrical components unattended and accessible to children constitutes an immediate, critical life-safety failure and is grounds for immediate work stoppage.

1.4.2 CLEANUP/RESTORATION. The Contractor shall mop up, vacuum, or otherwise remove water resulting from overflowing fixtures, leaks, floods, and clogged drains as part of the repair. Repair surfaces exposed to wastewater shall be cleaned and disinfected. Walls, ceilings, sidewalks, roads, and grass areas which are damaged by and/or removed to gain access to leaks, clogs or other defects shall be restored by the Contractor to the original condition.

1.5 ESTIMATES. Upon the COR’s request, the Contractor shall provide a cost estimate for specialized services to include estimated hours the repair will take, and the estimated cost of the parts required for the repair. Estimates shall be presented to the COR within three (3) business days of request. This is just an estimate to assist COR in budgeting repairs. Once funding is confirmed, the COR will authorize the repairs, and the Contractor shall invoice actual hours used and actual cost of reimbursable parts IAW the reimbursable parts paragraph.

1.6 REIMBURSABLE PARTS. The Contractor shall be responsible for obtaining all parts necessary for the performance of this contract and shall be reimbursed at cost, with no additional cost for overhead, profit, or general and administrative expenses. Shipping and handling costs shall be permitted but must be annotated on the submitted invoice. The Contractor shall obtain at least three

(3) quotes, if possible, for all individual parts priced more than $3,000.00. For the purpose of reimbursement, the Contractor shall submit invoices and supporting documentation to the designated COR. Vendor receipts shall be original and submitted to the COR within 5 days of purchase.

Additionally, the receipt must identify the following:

(1) Manufacturer or brand name of item

(2) Unit of issue

(3) Actual cost to Contractor

(4) How item was used

1.7 REIMBURSABLE PREVENTATIVE MAINTENANCE (PM). The Contractor may invoice for specialized services along with some preventative maintenance tasks. These shall be reimbursed at cost with no additional cost for overhead, profit, or general administrative expenses. These tasks include but are not limited to monthly Pest control services, grease trap cleaning, annual fire suppression certification, and annual duct cleaning service. The contractor shall bill for these types of services in accordance with para 1.2.1.2 Billable service call.

1.8 AVAILABILITY OF PARTS AND MATERIALS. The Contractor shall maintain sufficient off-the-shelf materials and equipment on hand to support service call and repair requirements. Lack of availability of materials or equipment shall not relieve the Contractor from the requirement to complete service calls and repair within the time limits specified.

1.9 Contractor Manpower Reporting

1.9.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Building Maintenance and Operations of Child Development Centers and Youth Centers.

1.9.2 The Contractor shall report all contractor labor hours required for performance of services provided under this contract annually via the System for Award Management (SAM) (http://sam.gov) in accordance with FAR 52.204-14.

1.9.3. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs from 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Reporting Period: Contractors are required to input data by 31 October of each year.

1.9.4. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

1.9.5. Additionally, the Contractor shall provide a Contractor Manpower Equivalent (CME) report, annually, no later than 20 days after the end of each Government fiscal year. The Government will have (10) business days to review for correct content and format. If correction is warranted, the contractor has (5) business days after notice to correct deficiencies and resubmit. Criteria for approval shall be correct content and format. The exact format is to be determined by the Government, however the information required shall include but is not limited to: contract number, functions and missions performed under the contract, the contracting organization administering the contract, the functional organization(s) supported, funding source, performance dates of the contract, and the number of full-time contractor employees (broken down by labor category).

1.9.6. A DoD Guidebook was developed for Service Contract Reporting in the SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. This Guidebook is designed for both DoD users and contractors. GSA has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, go to https://sam.gov and search the “HELP” section. Also, reference the SAM Federal User Guide available in the “HELP” section for comprehensive instructions on navigating SAM. Should contractors have issues using SAM, they should contact the Federal Service Desk at https://www.fsd.gov.

2.0 SERVICES DELIVERY SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

COMPLIANCE AND SAFETY.

Contractor maintains facility and equipment in good working condition to maintain facility compliance for certification and inspection. Flexible and Cooperative.

1.1, 1.1.1, 1.1.2 No more than one (1) compliance and safety discrepancy or validated customer complaint per service month. Discrepancies shall be resolved within 24 hours. Safety discrepancies shall be immediately resolved.

WALK-THRU. Site Manager/Technician performs weekly walk thru to identify and repair deficiencies

1.1.3 No more than one (1) walk-through discrepancy or validated customer complaint per service month.

PREVENTIVE MAINTENANCE.

PM is performed on equipment per the schedule, and all equipment deficiencies are corrected. No lapsed PM inspections/work without prior COR approval.

1.1.4, 1.1.4.1, 1.1.4.2, 1.1.4.3 No more than one (1) Preventative Maintenance discrepancy or validated customer complaint per service month. Discrepancies shall be resolved within 24 hours.

SERVICE CALL REPAIRS. Receive and respond to calls IAW paragraph 1.2

WORK SITE CONDITIONS. Takes precautions to keep tools and equipment away from children. Work areas are thoroughly cleaned upon completion of work.

1.4,1.4.2 No more than Zero (0) work site condition discrepancy or validated customer complaint per service month.

DELIVERABLES. Contractor submits PM reports, service tickets, service call logs, and reimbursable receipts IAW PWS requirements.

1.1.4.1, 1.1.11.2, 1.3, 1.4, 1.6, 1.7 No more than one (1) Deliverable discrepancy per service month. Any error reports, logs, etc. will be corrected and resubmitted within 24 hours

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 GOVERNMENT FURNISHED PROPERTY. The Contractor shall have access to a storage closet in some of the facilities to store such items as light bulbs. The Contractor must always keep this area secure.

3.2 GOVERNMENT FURNISHED SERVICES. The Government will provide reasonable services and utilities (such as electricity), police & fire protection, and emergency medical services. Expenses incurred by the Contractor or any its employees resulting from Medical Services provided by the Malcolm Grow Medical Center are the responsibility of the Contractor.

4.0 GENERAL INFORMATION

4.1 HOURS OF OPERATION. Hours of operation are from 7:00 AM to 7:00 PM Monday through Friday

4.2 FEDERAL HOLIDAYS. The following is a list of Federal Holidays observed by this installation:

Juneteenth

4.3 CDC/YOUTH CENTER REQUIRED CRIMINAL BACKGROUND CHECK PROCEDURES. Potential contract employees shall report to the Services Squadron Security Monitor to initiate and complete a Questionnaire for Non-Sensitive Positions. During this time, the Security Monitor shall initiate an Installation Records Check (IRC) for each contract employee. The IRC must be completed before the contract employee is authorized to work in the Child Development and Youth Centers. The Security Monitor shall also initiate a National Agency Check (NAC), which encompasses a State Criminal History Repository (SCHR) Check on each Contractor employee. An unfavorable or derogatory report would include, but not be limited to, the following applicable crimes; any charge or conviction for a sex crime, an offense involving a child victim, a substance abuse felony, or a violent crime. The Security Monitor shall identify all report results whether favorable, unfavorable or derogatory to the Contracting Officer’s Representative (COR). The COR shall provide the appropriate documentation for the CDC Director’s file. No contract employee shall be allowed to work on JBA with an unfavorable or derogatory NAC report.

a. Installation Records Check (IRC). An investigation conducted through the records of all installations of an individual’s identified residences for the 2 years before the date of application. This record check must include police (base and/or military police, security office, criminal investigations, or local law enforcement) local files check, Drug and Alcohol Program, Medical Treatment Facility for Family Advocacy Program, to include Service Central Registry records, and mental health records, and any other record checks as appropriate to extent permitted by law.

b. National Agency Check (NAC). A personnel security investigation consisting of a records review of certain national agencies to include a technical fingerprint search of the files of the Federal Bureau of Investigation (FBI). Contractor employees may be permitted to work before completion of the NAC provided the employee is working within sight of an individual who has successfully completed a background check.

c. Contractor employees have the right to obtain a copy of the background check report from the Security Monitor. Contractor employees have the right to challenge the accuracy and completeness of any information contained in the report through the Privacy Program described in DoDI 5400.11-R. The CO shall inform the Contractor of employees whose criminal history background checks result in an unfavorable or derogatory report. The Contractor shall immediately remove this employee from their service at the CDC or Youth Center.

d. Contractor employees who have previously received a background check must provide proof of the check to the Security Monitor who will determine if and when a new background check is required.

4.4 REQUIRED TRAINING. All contract employees working at the CDC, and or Youth Activity Center shall be required to attend annual training on child abuse prevention, identification and reporting. (AFPD 34-1) The training will be conducted during normal duty hours by a government certified trainer. It shall be the Contractor’s responsibility to ensure new employees working at the CDC, and or Youth Activity Center receives this training.

4.5 CDC REQUIRED IMMUNIZATIONS. All Contractor employees assigned to the CDC, and or Youth Activity Center shall be free of communicable diseases to include tuberculosis, prior to entering either facility. All contract employees must have the following immunizations required by AFI-48- 110, “Immunizations and Chemoprophylaxis” prior to an employee being allowed to work. The Contractor shall be responsible for providing certification that all his/her employees meet the above conditions. Payment for any required immunizations will be incurred at the Contractor’s expense.

Mumps Measles Rubella Tetanus Diphtheria Polio Hepatitis B Varicella Tuberculosis Skin Test

4.6 REQUIRED DOCUMENTATION. The Contractor shall provide a summary spreadsheet listing of all employees proposed to work in CDC and/or Youth Activity Center with the employees name, position, date background checks were initiated and completed, date child abuse training was completed, certification that immunization requirements have been met and employee statement for assignment to work in the CDC and or Youth Activity Center. If an employee is replaced, even temporarily, the replacement shall meet all requirements set forth in paragraph 4.3 through 4.4, inclusive, be completed prior to beginning work. Failure to fulfill these requirements to replace an employee will not relieve the Contractor of their responsibilities under this contract. Failure to provide these statements will prohibit Contractor employee(s) entrance into the CDC and/or Youth Center. It shall be the Contractor’s responsibility to update the spreadsheet as necessary. Contractor employees shall submit a negative test report from the Health Department or their doctor and current immunizations records to the CDC Director prior to starting work on an annual basis.

4.7 CONTACT WITH CHILDREN. The Contractor shall not have physical contact at any time with children in the CDC’s or Youth Center and the Contractor shall never be alone with the children. If at any time, a childcare giver leaves the children unattended with the Contractor, the Contractor shall step out of the room and immediately report it to the front desk and the COR.

4.8 SECURITY REQUIREMENTS. All Contractor employees shall always carry Contractor photo identification. Contractor employees shall comply with any base security measures implemented at all times. This includes but is not limited to vehicle and goods searches and identification checks during times of increased security. All personnel employed by the Contractor in performance of this contract, or any representative of the Contractor entering the Government installation, shall abide by all security regulations of the installation.

The Contractor shall be responsible for the action of any of their subcontractors and their employees who are working on JBA.

The Contractor and subcontractor, if hiring U.S. citizen(s), shall ensure that they are in possession of a valid State driver’s license or State issued Identification Card and birth certificate. If the employee is not a U.S. citizen, the contactor and/or subcontractor may hire non-U.S. citizens if they are in possession of Green Card, Social Security Card, Resident Card, Work Visa and State issued Identification Card. If driving on base a state driver’s license and insurance are required.

4.9 FEDERAL CRIMINAL HISTORY BACKGROUND CHECK. The Contractor and all employees of the Contractor requiring access to JBA CDCs and Youth Center areas shall be required to successfully undergo a Federal Criminal History Background Check and be fingerprinted. The Contractor shall be responsible for all costs associated with fingerprinting and the Federal Criminal History Background Check. The Contractor shall obtain an authorization number, which shall be entered in the Originating Agency Identifier (ORI) space on the back of the blue card. For updated information on obtaining federal background checks visit the Maryland Department of Public Safety and Correctional Services website at:

https://dpscs.maryland.gov/publicservs/bgchecks.shtml or call the number below.

Criminal Justice Information System (CJIS) – Central Repository 6776 Reisterstown Road, Suite 102 Baltimore, MD 21215 Or CJIS – Central Repository P.O. Box 32708 Pikesville, MD 21282-2708

Contact CJIS at 410-764-4501 or toll free at 1-888-795-0011 if you have questions about procedure or associated fees.

4.10 WEAPONS. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, numb chucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges and debarment from the installation.

4.11 ILLEGAL CONTROLLED SUBSTANCE: The U.S. Federal Government is the most vocal opponent of the drug industry, and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substance and narcotics are not authorized on JBA what so ever, controlled substances may not be transported on the installation via vehicle or on an individual person, i.e., marijuana/Cannabis, cocaine, crack cocaine, LSD, Methamphetamine (Meth), Heroin, Anabolic steroids, Psilocybin mushrooms, are some of forbidden substances ( this list is not all inclusive). Prescription medications are authorized for the person the medication is issued to; however, the medication must not be expired, and the label must clearly indicate the name of the person the medication is issued to. Otherwise, the prescription medication may be deemed illegal by the law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

4.12 BASE ACCESS. Identification cards and vehicle registrations shall be obtained from the Visitor Control Center (building 1832) located at the main gate entrance of JBA. Owners must present valid REAL ID drivers' licenses, current registration, proof of insurance, and any other information deemed necessary to obtain a vehicle pass. While on the premises of JBA or any of its affiliate sites, Contractor personnel shall represent themselves as non-Government employees by conspicuously displaying badges at all times.

4.12.1 Lost vehicle and entry passes shall be reported immediately to Security Police, and the COR.

4.13 RETRIEVING IDENTIFICATION MEDIA. All Government issued identification must be returned to the COR upon expiration of the contract or employee termination, whichever comes first. Failing to do so will result in the withholding of the final payment.

4.14 SAFETY. Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Office of Safety and Health (AFOSH) standards.

4.15 PHYSICAL SECURITY. The Contractor shall be responsible for safeguarding all Government property provided for Contractor’s use. At the end of each shift, all Government facilities, equipment, and materials shall be secured. The Contractor shall be responsible for providing and placing all barricades and safety devices during any activities and comply with all Occupational Safety and Health Standards (OSHA).

4.16 KEY CONTROL. The Contractor shall establish and implement methods of making sure all key/combinations issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government. The Contractor shall immediately report to the COR or CO any occurrences of lost or duplicated keys. In the event keys, other than master keys are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due the Contractor.

APPENDIX A

- Air Force Instruction 34-144 Child and Youth Programs

· Air Force Child Development Center Inspection Criteria

· AF Policy Immunization Schedules for CYP, 20 Oct 09

· AF Policy CDC/School-Age (SA) Programs/Youth Programs (YP) Drinking Water, 3 Oct 05

· HQ Air Force Civil Engineer Center (HQ AFCEC) Inspection Guide for AF Child Development Facilities and AF Youth Program Facilities

· The National Association for the Education of Young Children (NAEYC) Early Childhood Program Standards and Accreditation Criteria

· Council on Accreditation (COA)

· National Electric Code (NEC)

· Nation Plumbing Code

· Occupational Safety and Health Administration (OSHA)

· America Disability Act (ADA)

· ANSI (American National Standards Institute)

· ARI (Air-Conditioning and Refrigeration Institute)

· ASHRAE (American Society of Heating, Refrigeration, and Air Conditioning Engineers)

· ASME (American Society of Mechanical Engineers)

· AWS (American Welding Society)

Codes from various recognized code references and agencies:

· FS or Federal Specifications Standards

· IIAR (International Institution of Ammonia Refrigeration)

· MSS (Manufacturers Standardization Society of the Valve and Fittings Industry)

· NFPA (National Fire Protection Association)

· SMACNA (Sheet metal and Air Conditioning Contractors National Association)

· UL or Underwriters Laboratories