PWS Japanese Internet - Wi-Fi Services 9 June 2025.pdf

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wireless internet services
Solicitation number
W911SG-25-R-A012
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This Performance Work Statement (PWS) details a non-personal services contract for wireless internet services for Japanese Forces at Fort Bliss, Texas, and McGregor Range, New Mexico. The contractor must provide comprehensive internet connectivity across multiple facilities, including FAC 1008 and FAC 1009 at Fort Bliss and various facilities at McGregor Range, with specific requirements for Wi-Fi and Ethernet services.

The contract requires a dedicated internet connection with minimum sustained speeds of 150 Mbps download and 50 Mbps upload, capable of supporting 150 concurrent users without significant performance degradation. The contract period is one base year from September 1, 2025, to August 31, 2026, with three additional one-year option periods through August 31, 2029. Services must be available 24/7, with the contractor responsible for re-establishing internet connections within 24 hours of any interruption. The contractor must also provide documentation of internet service level agreements and network specifications prior to installation, and ensure all satellite antenna installations use non-penetrating roof mounts.

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PERFORMANCE WORK STATEMENT

Japanese Internet Services

PART 1

GENERAL INORMATION

1. General. This is a non-personal services contract to provide internet services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform wireless internet service at Fort Bliss and McGregor Range for Japanese Forces training Annual Service Practice IAW the Contract. The McGregor Range facilities are in remote locations and only wireless satellite services can be provided. Services are defined in the awarded Contract issued by the Fort Bliss MICC and this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background. McGregor Range, New Mexico sites are remote, and hardwired services cannot be provided while the Japanese Headquarter facilities are located at Fort Bliss, Texas.

1.3. Objectives. The objective of this contract is to provide wireless Internet service for the Japanese Forces at both the remote sites located at McGregor Range, New Mexico and headquarters facilities at Fort Bliss, Texas.

1.4. Scope. This contract includes all functions, tasks and responsibilities normally performed by an Internet service provider. The Contractor shall be responsible for wireless Internet services IAW the issued contract for each site. In the event of Internet failures, the contractor must re-establish connections within 24 hours, or sooner. The Contractor shall provide a dedicated internet connection with a minimum sustained 150 Mbps download and 50 Mbps upload speed. The WiFi network infrastructure provided by the Contractor must be capable of reliably supporting a minimum of 150 concurrent users without significant performance degradation. The Contractor is responsible for ensuring sufficient bandwidth and network capacity to accommodate this level of usage. Performance testing, utilizing industry-standard speed testing tools, will be conducted at the locations specified in the attachments (See WiFi Test Point Locations Documents) upon installation and periodically thereafter to verify compliance with these requirements. Documentation of the internet service level agreement (SLA) and WiFi network specifications must be provided to the COR prior to installation. All satellite antennas mounted on buildings should be non-penetrating roof mounts as to not disturb the structure of the buildings. The Contractor will determine the exact coordinates and locations of receiver devices based upon gains for connectivity. The Contractor shall comply with all applicable laws and regulations, including but not limited to Federal Law, New Mexico and Texas State Law(s), Occupational Safety and Health Administration (OSHA) regulations, Army and installation regulations.

1.4.1. Provide Internet Wi-Fi Services for all rooms at FAC 1008, Fort Bliss, TX for 1st, 2nd and 3rd floors.

Internet Wi-Fi services must be available in all rooms/offices/day-rooms, kitchen and hallways located at FAC 1008, Fort Bliss.

1.4.2. Provide Internet Wi-Fi Services for FAC 1009, Fort Bliss, TX for Entire Facility. Internet Wi-Fi services must be available in all rooms/offices/day-rooms, kitchen and hallways located at FAC 1009, Fort Bliss for 1st, 2nd, 3rd floors and rooms and the basement areas and hammerhead. Provide six (6) each Ethernet Drop hard line connections at FAC 1009. Room numbers will be specified on the date of the installation.

1.4.3. Provide Internet Wi-Fi services at the following McGregor Range, NM Facilities and tactical sites;

FAC 9409, FAC 9482, FAC 9599 and two (2) each Trailers in Chu-SAM Park, IFC-15, IFC-17, IFC-19, IFC 23, HAWK Site 6, HAWK Site 8, TAC-18, TAC-24. Provide 5 Ethernet Drop hard line connections at various sites to be identified prior to the installation.

1.5. Period of Performance (PoP). The period of performance shall be for one (1) Base Year of 12 months and three (3) option years of 12-months each. The Period of Performance reads as follows:

Base Year (1 Sept 2025 to 31 Aug 2026) OPT YR 1 (1 Sept 2026 to 31 Aug 2027) OPT YR 2 (1 Sept 2027 to 31 Aug 2028) OPT YR 3 (1 Sept 2028 to 31 Aug 2029)

1.6 Hours of Operation. 24 hours/7 days a week Internet services shall be provided by the Contractor and provide service calls between Monday and Friday from 0800-1500 hours for normal operations and anytime for emergency services to restore Internet connections.

1.6.1 Normal Duty Hours. The Contractor is responsible for providing performance/service, 24 hours/7 days a week. Internet service will be utilized 24/7 based on events at the sites but it will not be the norm.

Federal holidays will only be honored on Mondays only but subject to site events, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.2. Federal Government Holidays.

a. New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May

Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

b. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

c. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, the Contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise. This provision does not preclude reimbursement for authorized overtime work if applicable.

d. When the Department of Defense grants excused absence to its employees, the Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Contracting Officer (KO) or the Contracting Officer’s Representative (COR). Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

e. If Government personnel are furloughed, the Contractor shall contact the KO or the COR to receive direction. It is the Government’s decision as to whether the contract price/cost will be affected as a result of Government shutdown and/or furloughed Government employees. In the event of a Government shutdown or furloughed Government employee(s) impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

1.6.3. Emergency Services. On occasion, services may be required to support a site situation where Internet service is required. This can extend the requirement for Internet service to a 24/7 situation until the issue is resolved and the service requirement goes back to a normal duty day type environment.

Emergency services will be authorized by the KO. The Contractor’s responsibilities for emergency services are described in paragraph.

1.6.4. Inclement Weather Operations. In cases of severe weather, the KO may authorize exceptions.

When exceptions are granted, the Contractor shall make up all missed services within twenty-four (24) hours after the severe weather has terminated, unless the KO authorizes additional time. Rescheduling to provide make-up services shall not be a basis for a claim by the Contractor for additional compensation.

1.7. Place of Performance. McGregor Range sites and Headquarter facilities located at Fort Bliss, Texas.

1.7.1. Provide Internet Wi-Fi Services for all rooms at FAC 1008, Fort Bliss, TX for 1st, 2nd and 3rd floors. Internet Wi-Fi services must be available in all rooms/offices/day-rooms, kitchen and hallways located at FAC 1008, Fort Bliss.

1.7.2. Provide Internet Wi-Fi Services for FAC 1009, Fort Bliss, TX for Entire Facility. Internet Wi-Fi services must be available in all rooms/offices/day-rooms, kitchen and hallways located at FAC 1009, Fort Bliss for 1st, 2nd, 3rd floors and rooms and the basement areas and hammerhead. Provide six (6) each Ethernet Drop hard line connections at FAC 1009.

1.7.3. Provide Internet Wi-Fi services at the following McGregor Range, NM Facilities and tactical sites;

FAC 9409, FAC 9482, FAC 9599 and two (2) each Trailers in Chu-SAM Park, IFC-15, IFC-17, IFC-19, IFC 23, HAWK Site 6, HAWK Site 8, TAC-18, TAC-24. Provide 5 Ethernet Drop hard line connections at various sites to be identified prior to the installation.

1.8. Type of Contract. IAW Fort Bliss MICC contract issued.

1.9. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.246-1 entitled, “Contractor Inspection Requirements” and applicable sub-clauses pertaining to quality control.

1.9.1. The Contractor shall develop, implement, and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the Government their quality control documentation within 30 calendar days after contract award; changes to the QCP after award shall be submitted to the COR within five (5) working days prior to the proposed changes thereafter. After acceptance of the QCP the Contractor shall receive the KOs acceptance in writing of any proposed change to their QC System in regard to this contract.

1.9.2. Corrective Actions. At any time it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results, which conform, to contract requirements, action shall be taken by the Contractor to correct the deficiency. If a Corrective Action Request (CAR) is issued the Contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a timeline for completion.

1.10. Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS). All performance ratings will use (Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory), as defined in FAR subpart 42.15, Contractor Performance Information. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.10.1. Contracting Officer Representative (COR). The Joint Appointment Module (JAM) and Surveillance and Performance Monitoring (SPM) module will be used for nomination, tracking, documentation, and management of COR oversight. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications;

monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.10.2. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be considered into the overall contract price.

1.11. Antiterrorism (AT) and Operations Security (OPSEC). (Reference AT/OPSEC Review Cover Sheet)

1.11.1. AT Level I Training. All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within five (5) calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit Certificates of completion for each affected contract employee and Subcontractor employee to the COR (or to the KO, if a COR is not assigned) within five (5) calendar days after completion of training by all employees and Subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: https://atlevel1.dtic.mil/at. If access to a computer is not available, the unit’s Level II Anti-terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within five (5) calendar days after contract start and maintain a copy of the attendance roster for one year. Any Contractor hired after contract start will be required to receive AT Level I training within five (5) calendar days by the ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the ATO within three (3) calendar days. AT Level I training is an annual requirement with the 12 month period starting on the date of initial training and re-certification NLT the last day of the 12 month period. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

1.11.2. Access and General Protection/Security: Policy and Procedures. Contractor and all associated subcontractor-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.11.3. iWATCH Training. The Contractor and all associates subcontractor shall brief all employees on the local iWATCH program, training standards provided by the requiring activity ATO. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within five (5) calendar days of contract award and within five (5) calendar days of new employees’ commencing performance with the results reported to the COR no later than five (5) calendar days from employment start.

1.12. Security.

1.12.1. Security Requirements. Contractor personnel performing work under this contract must have a (Insert the level of security required, if applicable) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the attached Department of Defense Contract Security Classification Specification form DD254. (The unit security monitor is responsible for initiating this form.)

1.12.2. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. Contractor shall maintain a physical security checklist/log which will be forwarded to the COR on a (Indicate frequency) [Examples: weekly, monthly or quarterly] basis. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.12.3. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop and implement a key control program and procedures compliant with AR 190-13 to ensure that keys are controlled and safeguarded.

The plan shall be incorporated within the Contractor’s QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO, COR and Security Manager. (If applicable)

a. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. Any Government property stolen or damaged in association with keys being duplicated, misplaced, or lost by the Contractor personnel shall be reimburse the Government accordingly.

b. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.12.5. Security of Classified Items, Systems and Information. The Contractor will not access, view, possess, or use classified information under this contract. The Contractor shall immediately contact the COR for instructions if access to classified information becomes necessary or if the Contractor falls into the possession of classified information while performing services under this contract.

1.13. Safety. The Contractor shall establish and maintain a safety plan of which a draft plan shall be submitted to the KO at the time of proposal. Contractor’s final Safety Plan shall be submitted no later than (NLT) ten (10) calendar days after contract award.

1.13.1. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with the following Safety Accident Prevention Standards: 29 CFR 1910, Occupational Safety and Health Standards; 29 CFR 1926, Safety and Health regulations for Construction; Army Corps of Engineers Manual 385-1-1, Safety and Health Requirements Manual. The Contractor shall comply with the above and all other applicable DoD, Army, Federal, State and Local safety and health requirements.

1.13.2. Reporting of Fire and Safety Hazards. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract.

1.13.3. Environment and OSHA. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or authorized representative for final resolution. The Contractor shall notify the KO or authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or authorized representative to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the KO or designated representative and COR.

1.13.4. Reporting Mishaps. The Contractor shall adhere to reporting of mishaps IAW AR 385-10, The Army Safety Program and DA Pam 385-40, Army Accident Investigations and Reporting. In addition the

Contractor shall report: (1) Injury or occupational illness to on-duty Contractors; (2) Damage to GFM, GFP, or GFE provided to a Contractor; (3) Contractor accidents involving Army property and personnel.

1.13.5. Emergency Services.

a. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

b. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

1.13.6. Personnel Safety. The Contractor shall immediately correct all safety deficiencies and notify the COR of the corrective action to be taken for each occurrence.

1.14. Personnel. For purposes of this paragraph, the term “personnel” or “employee(s)” refers to any person performing work related to this contract, including but not limited to, the Contractor’s employees, agents, representatives, or subcontractor. The Contractor shall staff this effort with trained, competent and capable employee(s) for the discipline they are assigned to. Contractor personnel shall present a clean, neat and professional appearance. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified by a Government authorized representative to the Contractor as a potential threat to the health, safety, security, general well-being, or operational mission of the Army and (Insert installation and state(s)). All Contractors’ personnel shall comply with installation security and access procedures and the Contractor’s final Safety Plan.

1.14.1. Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates and permits, applicable for the type and class of vehicle being operated.

1.14.2. Authorization to Work. Contractor’s personnel shall either be a United States Citizen or authorized to work in the United States or possess a valid U.S. Immigration T-151 or I-94, Alien Registration Card.

1.14.3. Speaking, Reading, and Understanding English. Contractor shall hire and staff personnel who can communicate with Government representatives and where reading, understanding, and discussing environmental, health, and safety warnings are an integral part of an employee’s duties, Contractor’s employee shall be able to understand, read, write, and speak the English language fluently. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions.

1.14.4. Identification of Contractor Employees.

a. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect Contractor and subcontractor personnel changes.

b. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

c. Contractor personnel shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.14.5. Conflict of Interest.

a. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

b. Employment of Government Personnel. The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest.

Additionally, the SP shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DoD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director. A copy of the authorization will be provided to the COR. In addition, the Contractor is prohibited from employing Government Quality Assurance Representatives (QAR) whom the Contractor knows or should have known are responsible for monitoring any contracts/subcontracts awarded to the service provider.

1.14.6. Contractor Code of Business Ethics and Conduct. IAW FAR Subpart 3.1004(a) FAR Clause 52.203-13, Contractor Code of Business Ethics and Conduct, the Contractor shall comply with established regulations to include application of FAR Clause to applicable subcontracts.

1.14.7. Conduct of Employees. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with Department of Defense (DOD) Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on United States of America (USA) Facilities.

1.14.8. Employee Uniforms. Employees will provide identification upon request.

1.14.9. Personnel Health and Hygiene. Employees will maintain a normal level of personnel hygiene while in the work area.

1.14.10. Contractor Vehicles. Motor vehicles entering Fort Bliss Operational Area shall be properly licensed, insured, and registered with the Installation Access Pass Office.

1.14.11. Contractor Advertising. The Contractor shall not place or display advertising of any kind on Government property.

1.14.12. Special Qualifications. Provide services IAW contract.

1.14.13. Key Personnel: The follow personnel are considered key personnel by the Government:

a. Project Manager (PM)/alternate PM.

1) The Contractor shall provide a PM who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO within ten (10) calendar days after contract award, thereafter any changes shall be provided five (5) business days prior to expected change and no less than 24-hours after unplanned changes. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

2) The PM or alternate shall be available between 7:00 a.m. thru 4:00 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

3) The PM must speak and understand English.

1.14.14. Supervision of Contractor Employees. The Government will not exercise any supervision or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.15. Contractor Travel.

a. The contractor is not authorized travel outside the Fort Bliss McGregor range area.

b. The Contractor will be authorized travel expenses consistent with the substantive provisions of the

Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR if specified within a Task Order. Otherwise, no travel and associated costs is anticipated while carrying out duties.

1.16. Training. N/A

1.17. Other Direct Costs. N/A

1.18. Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.18. Phase In/Phase Out Period. N/A

1.18.1. Phase In Period. During the phase in period the Contractor shall ensure there is not drop in service provided.

1.18.2. Phase Out Period.

a. The Contractor shall provide an electronic copy of a comprehensive phase out plan for approval of the KO and COR ten (10) calendar days prior to contract expiration. The plan shall at a minimum identify a training program and a date for transferring responsibilities for each division of work described in the plan.

b. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

c. The Contractor shall in good faith work with the successor in transitions and clarification of phase out services.

PART 2

DEFINITIONS, ACRONYMS & ABBREVIATIONS

2. Definitions and Acronyms.

2.1. Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

2.1.1. Cannibalize. Remove parts from Government property for use or for installation on other Government property

2.1.2. Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.4. Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

2.1.5. Contracting Officer (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.6. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7. Controlled Area. A controlled space extending upward and outward from a specified point. This area is typically designated by a commander or director, wherein sensitive information or operations occur and requires limitations of access.

2.1.8. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.9. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.10. Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use.

Equipment does not include material, real property, special test equipment or special tooling.

2.1.11. Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.12. Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.13. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.14. Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search;

b. Theft:

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.15. Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.16. Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.17. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.18. Property. All tangible property, both real and personal.

2.1.19. Property Administrator (PA) or Plant Clearance Officer (PLCO). An authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of the Contractor.

2.1.20. Property Records. Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

2.1.21. Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.22. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.23. Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the KO in these areas.

2.1.24. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.25. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.26. Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.27. Sensitive Property means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.28. Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privet of contract with the subcontractor.

2.1.29. Unit Acquisition Cost means—

a. For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

b. For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.30. Wide Area Work Flow (WAWF). A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.31. Work Day. The number of hours per day the Contractor provides services IAW the contract.

2.1.32. Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AQL Acceptable Quality Level AR Army Regulation AT Antiterrorism CAP Contractor Acquired Property

CDR Contract Deficiency Report CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection Condition GFP Government-Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 JER Joint Ethics Regulation JTR Joint Travel Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out PLCO Plant Clearance Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services.

3.1. Services. The Government will provide access to each sites electrical connections.

3.2. Facilities. The Government shall provide access to all government facilities at Fort Bliss FAC’s 1008 and 1009 as well as McGregor Range, NM facilities; 9599 & two each (Co-located with 9599) Office Trailers, 9482 and all other McGregor Range, New Mexico TAC and IFC sites listed in the contract. Any alterations to facilities shall be approved prior in writing and property shall be returned to its original condition prior to completion of this contract. Contractor shall be responsible for any damages or lose of use due to their negligence. Any signage shall conform to standard Army/Installation signs/format and must be approved by the KO and COR in writing prior to placement and may not be permanently affixed to any Government property or structure.

3.3. Utilities. The Government will provide the following utilities; electrical connections and space to set up equipment. If utilities are furnished, the following is required: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment. The Government will provide electrical connections and space to set up equipment. Any alterations to property shall be approved prior in writing and property shall be returned to its original condition, if applicable, prior to completion of this contract. Contractor shall be responsible for any damages or lose of use due to their negligence.

3.5. Materials. The Government will provide the following materials; electrical connectors.

3.6. Record Keeping.

a. The Contractor shall establish and maintain the records of Government property in accordance with FAR 52.245-1, Government Property, and the Guidebook for Contract Property Administration. They are:

(1) Name, part #, NSN

(2) Quantity received, issued, on hand

(3) Unit acquisition cost

(4) Unique Item Identifier

(5) Unit of Measure

(6) Accountable contract #

(7) Location

(8) Disposition

(9) Posting reference or date of transaction

(10) Date placed in service

b. The Contractor shall tag, label, or mark Government Furnished Property as subject to serially managed items IAW DFARs 252.245-7000.

3.7. Property Control Plan. The Contractor shall provide a Property Control Plan, IAW FAR Subpart 45.5, to administer Government Property with their Contractor QCP. The Government will not be liable for any loss, or damage, of contractor equipment.

3.8. Property Administrator (PA)…

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