PWS IPM Program.pdf

Rev. 6/6/2024

ATTACHMENT 1

PERFORMANCE WORK STATEMENT

DeCA INTEGRATED PEST MANAGEMENT PROGRAM

The Defense Commissary Agency, which is headquartered at Fort Gregg-Adams, VA, operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Authorized patrons purchase items that are variably priced plus a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. Shoppers save thousands of dollars annually on their purchases compared to commercial prices when shopping regularly at a commissary. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness, enhance the quality of life for America's military and their families, and help recruit and retain the best and brightest men and women to serve their country.

Description of Program: The Integrated Pest Management Program (IPM) is a comprehensive strategy that includes:

a. Monitoring facility and providing recommendations for structural and procedural modifications to reduce the exploitation of resources (food, water, and harborage) and access to facilities by pests.

b. Use of pesticides, formulations, and application methods that are low toxicity, pest specific, and effective while posing the minimal hazard to humans and the environment.

c. Use of non-chemical techniques including cultural, mechanical, regulatory, and biological control methods.

d. Coordination/communication among all facilities management programs which have a bearing on pest management.

1. CONTRACTOR SERVICE REQUIREMENTS

a. The Contractor shall furnish all labor, supervision, tools, materials, equipment, and transportation necessary to provide integrated pest management services and program management support. Work includes the exclusion of nuisance and stored product pests, and the implementation of pest management services. The Contractor shall also identify facility conditions that are conducive to pests and provide detailed, site-specific recommendations for structural and procedural modifications to aid in pest prevention.

b. The Contractor shall provide to the DeCA Contracting Officer and Contracting Officer Representative (COR) copies of certified pesticide applicator licenses, a copy of their business license, a Pesticide use Plan, liability insurance document and copies of any permits required. The contractor shall maintain current and unexpired copies of trap maps, business and applicator licenses electronically on a web-based platform accessible to the Contracting Officer and CORs, hard copies at the store level, and provide copies upon request. The Pesticide use Plan includes a list of all approved pesticides the contractor may apply at each of our contracted locations, proper usage of pesticide labeling, as well as access to safety data sheets (SDS) for each pesticide.

Updated Pesticide use Plan shall be approved by the military installations and provided to DeCA Contracting Officer, DeCA Contracting Officer Representative (COR), and hard copies at store level when any changes are made. All Contractor personnel who apply pesticides shall be certified by the local state where the services are performed in the categories required to perform the work specified in this contract. At any time, DeCA may request the Contractor to submit any, or all, state licenses/certifications. All work performed shall be in accordance with Federal, state, and local laws, DoD and installation regulations. Depending on installation requirements, contractor may be required to input pesticide applications into installation electronic pesticide tracking database. For example, commissaries located on Navy and Marine Corps installations require reporting of all pesticide applications into the Naval Facilities Engineering Systems Command (NAVFAC) Online Pesticide Reporting System (NOPRS). The Contractor shall obtain all necessary permits and licenses (e.g., State, installation, etc.)

required to perform the work specified in this performance work contract.

2. INITIAL ASSESSMENT and INTEGRATED PEST MANAGEMENT PLAN

a. During the initial service visit for each location the Contractor shall complete a thorough inspection of the Commissary and surrounding area. The initial service visit shall be completed within 30 days of the commencement of the contract period. The purpose of the initial inspection is for the Contractor to evaluate the integrated pest management needs of the commissary and submit an appropriate IPM plan to the Contracting Officer (KO) and the DeCA IPM Program Manager. Further, the Contractor shall determine the required materials necessary for initial set- up of materials necessary to fulfill regularly schedule services listed in paragraph 3 – Regularly Scheduled Services provided below.

b. Upon receipt of the IPM plan, DeCA will render a decision regarding its acceptability prior to commence of regularly scheduled service. Once approved, the KO will provide the plan to the Commissary Officer and Contracting Officer Representative (COR) assigned to that location within 5 working days. A copy of the accepted plan will be kept in the facility and with the Contractor to be referenced as needed.

c. The IPM plan shall include, at a minimum, the following:

1) Integrated pest management methods for the control of each pest or pest group that include both chemical and non-chemical control methods as well as preventive measures. This includes survey/inspection/monitoring methods for pests, their harborages and entry points into buildings. Additionally, the Plan will identify a threshold level for each pest that, when surveys indicate the level has been exceeded, control will be initiated.

2) The plan shall identify any and all facility repair issues found that could be potential points of pest entry.

3) A list of the trade names and EPA registration numbers of all pesticides planned for use in the facility shall be submitted for approval. The Contractor shall provide the pesticide list to the Installation Pest Management Coordinator, to verify that the pesticides are authorized for use at that location. Pesticides may not be applied without prior approval from the Installation Pest Management Coordinator (IPMC).

Contractor may contact the DeCA IPM Program Manager (decahqccshf@deca.mil) for IPMC contact information.

4) A list of brand names of all pest management devices and equipment used in the building.

5) A list of the names and state pesticide applicator certification/license numbers of all personnel who will be performing pest management in the facility.

d. The Commissary Officer or their representative will coordinate building access to perform assessment.

e. The Commissary Officer will inform the Contractor of any restrictions or areas requiring special scheduling.

3. REGULARLY SCHEDULED SERVICES

a. Pest Management. At a minimum, the contractor shall provide twice per month pest management services at all Commissaries awarded. There shall not be less than seven days between each regular service visit. This level of service may vary per facility depending on the level of service necessary to maintain positive pest management. The Contractor shall make recommendations of frequency of visits and level of service necessary as conditions justify. During performance of services, Contractor shall provide and document on their service reports any updates and/or recommendations to agency for improvements at the store/operational level to ensure the desired outcomes (e.g. placement of dumpsters, limiting open bay doors, potential places for harborage interior and exterior, etc.). The Contractor shall perform pest management services in conformance with the Integrated Pest Management Plan (IPMP) to prevent and control all pests identified in Service Delivery Summary under paragraph 13 of this document.

Covered Pests. Treatment is available for all pests. While on site during a regularly scheduled service, Contractor will service and spot treat for almost all common pests.

Covered pests would be for those pests that the contractor shall provide free follow ups between regularly scheduled services: Rats, mice, flies, cockroaches and common structure infesting ants. Refer to Service Delivery Summary chart under paragraph 13 mailto:decahqccshf@deca.mil of this document for list of all covered and non-covered pests. Contractor will conduct inspections and provide assessments with science-based solutions for special pest issues. These types of treatments may have an additional cost.

c. Flying Insect Services. At a minimum, services for flying insects shall be provided monthly. The Contractor shall provide all necessary fly light trapping devices, accessories (bulbs) and install devices for indoor flying insect control as needed. Fly light trapping devices become the property of the government and the Contractor shall remain responsible for maintaining them at no additional cost. Existing fly light trapping devices should be utilized and maintained by the Contractor. As stated in Paragraph 3e, the Contractor shall not be liable for equipment damaged or destroyed due to negligence of store personnel. However, in the event the equipment requires replacement due to normal usage, the Contractor shall replace devices and accessories at no additional cost to the government.

d. Drain Bio Remediation. Services for drain bio remediation shall be provided monthly. The Contractor shall apply Bioremediation materials to floor drains and fountain/service drains. In order to eliminate breeding sites, natural materials shall be used to consume fats, oils, and grease, which will permanently convert them into harmless water and carbon dioxide. The monthly service shall include servicing all drains throughout the entire store. This includes but is not limited to, the following locations throughout the store:

1) Deli/Bakery

2) Mechanical room

3) Men and Women’s restrooms located in the front and back of the store

4) Produce processing room and storage cooler

5) Janitor’s closets

6) Meat processing room and storage cooler

e. The Contractor shall not be liable for equipment damaged or destroyed due to negligence of store personnel. The Contractor shall first replace the damaged equipment and report all damaged or destroyed equipment with photographic evidence to the KO and COR for reimbursement. The store will provide information to the CORs. The COR will approve and request a modification as necessary.

4. UNSCHEDULED SERVICES. The Contractor shall provide miscellaneous unscheduled pest management services as specified below:

a. Emergency Calls. Generally, emergency calls will consist of obtaining control of pests, which could affect the health or well-being of personnel and patrons. The store will contact the Contractor directly for emergency calls and notify the COR. The Contractor shall respond by phone within 2 hours of being notified and will be onsite as soon as possible within 24 hours.

b. Routine Calls. Non-emergency service calls will be considered as routine. For Covered Pests, the Contractor shall complete the initial inspection and treatment for each routine service call within 48 hours after receipt. For non-covered pests, the Contractor shall complete the initial inspection and treatment as soon as possible.

c. The Contractor shall respond to/perform corrective action requests within 48 hours (except Sundays and holidays) after receipt of notice from the Contracting Officer’s Representative (COR) that inspection has revealed the pest exceeds threshold limits.

Make callbacks for covered pests at no additional cost to the Government; there is no limit to the number of callbacks.

d. The Contractor shall provide unscheduled pest management services on a service call basis. Service calls shall be performed as fixed-price.

IPM practices shall be utilized to treat the area(s) specified in the work authorization if pest activity is found, perform follow-up inspections, and, if needed, re-treatment at no additional cost to the Government until the acceptable level of control is achieved.

e. Nuisance Birds

1) The Contractor shall be responsible for managing nuisance birds that may contaminate food, equipment, utensils, and pose health risks to employees and consumers. This may include: exclusion (i.e. netting, anti-roosting devices, etc.);

bird removal from the interior of the facility; nest removal; and trapping.

Appropriate measures shall be taken by the Contractor to prevent ectoparasite (i.e.

mites) infestations in and around the buildings after the removal of the birds or their nests. Except for pigeons, starlings and house sparrows, the Contractor may not conduct management operations that pose harm to birds, their nests, or their habitat without first consulting the Installation IPMC to determine if a permit is needed.

Dead and dying birds resulting from the control program shall be disposed of off the installation by the Contractor. The Contractor must possess the knowledge to properly manage birds and know the legal status of birds.

2) Any native bird recovered unharmed from inside a structure as a result of nuisance wildlife control operations shall be released outdoors in accordance with the Migratory Bird Treaty Act. Any injured native bird recovered as a result of nuisance wildlife control operations will be turned over to a licensed wildlife rehabilitator of the Contractor’s choosing.

3) Control shall be established as soon as possible after the contract start date, and maintained for the duration of the contract. Control is defined as no birds sighted within the commissary. Because of the many variables that exist regarding pest issues, it is very difficult to put an exact time frame on how long it may take to resolve an issue. Contractor will commit to following up as long as necessary to achieve 100% control.

f. Other Vertebrate Control

1) The Contractor shall provide services for the removal from the interior and exterior of the Commissary of wild and feral animals, including, but not limited to, squirrels, skunks, opossums, raccoons, snakes, cats, bats, dogs, etc. The Contractor will remove these animals from the exterior commissary property as they may contaminate food and food handling areas, cause injury to employees and shoppers, and pose a disease threat to personnel. The Contractor shall only use approved trapping methods and techniques that do not harm the captured animal. While live traps are in place, they shall be monitored by the contractor at least every 24 hours.

When possible, trapping shall be performed out of sight from the public to avoid potential public relations problems.

2) The contractor shall take all captured feral house-pets and wild and feral animals to the installation animal control facility, unless otherwise directed by the Installation Veterinarian, Military Police, or the Installation IPMC.

a) In order to perform nuisance wildlife control services, Contractor shall possess the appropriate trapping or control permit as required by the State.

g. Odor Control. The Contractor shall eliminate or effectively counteract or mask undesirable odors associated with live animals.

5. STRUCTURAL MODIFICATIONS AND RECOMMENDATIONS

a. The Contractor shall be responsible for advising the appointed Commissary’s Pest Management Representative (PMR) and COR about any structural, sanitary, or procedural changes that would reduce pest food, water, harborage, or access.

Contractor shall include any recommendations in service reports.

b. The Contractor shall be responsible for controlling all pests as defined in this document. It is acknowledged that DeCA cooperation with the Contractor on recommended changes is essential to ensure a successful Integrated Pest Management Program.

6. PROGRAM MANAGEMENT SUPPORT

a. The Contractor shall provide a central point of contact concerning contract work performance. This point of contact shall be available during the Government’s regular working hours for discussion. A single toll-free telephone customer support number shall be provided 24 hours a day 7 days a week.

b. The Contractor shall provide an electronic means of preparing, submitting, and maintaining service records. The electronic means shall be useful in assisting DeCA with program management at the following levels: headquarters, area, zone, region, and store. This should include a method of recording and reporting all services performed, issues identified, and recommendations for all contracted commissaries. All recorded actions shall be maintained by the Contractor and shall be made available to DeCA for the duration of the contract. The Contractor shall ensure that each contracted Commissary has the ability to produce any reports pertaining to that store on demand.

c. The Contractor shall record and report ALL pest management operations, both chemical and nonchemical, including surveillance, within 24 hours of conducting those operations in accordance with paragraph 6.b. above. Depending on installation requirements, contractor may be required to input pesticide applications into installation electronic pesticide tracking database. For example, For Commissaries located on Navy and Marine Corps installations, the Contractor shall input pesticide applications into the NAVFAC Online Pesticide Reporting System (NOPRS), located at noprs.pestlogics.com/PesticideLogon.aspx. The DeCA COR or DeCA Program Manager shall provide assistance with gaining access to this system, and provide NAVFAC instructions for use of the system.

d. Quality Control Program. The Contractor shall establish a written quality control program with related documents, which will be provided to the KO to ensure the requirements of the contract are provided as specified. The program shall include at least the following items:

1) Inspection System – The Contractor’s quality control inspection system shall cover all the services stated in this contract. The purpose of the system is to detect and correct deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Commissary Officer identifies the deficiencies.

2) Checklist – A quality control checklist shall be used in evaluating contract performance during regularly scheduled and unscheduled inspections. The checklist shall include every building or site serviced by the Contractor as well as every task required to be performed.

3) File – A quality control file shall contain a record of all inspections conducted by the Contractor and any corrective action taken. The file shall be maintained throughout the term of the contract in accordance with 6.b. above.

e. Monthly Invoicing. Payment for services provided will be paid by the Defense Finance and Accounting Service by electronic fund transfer after submission of a proper invoice/receiving report combo through the Wide Area Workflow system. The Government shall provide instructions under DFARS 252.232-7006, Wide Area Workflow Payment Instructions (Dec 2018), how the invoice/receiving report combos shall be submitted. The Contractor shall submit an invoice/receiving report combo of https://noprs.pestlogics.com/PesticideLogon.aspx any services performed, to include unscheduled services, if performed, at least on a monthly basis.

7. USE OF PESTICIDES

a. Apply all pesticides in a manner consistent with the manufacturer’s product label.

When pesticide use is necessary, the Contractor shall employ the least hazardous material, most precise application technique, and minimum quantity of pesticide necessary to achieve control. The Contractor shall provide all EPA-registered and labeled pesticides necessary to perform the services of this contract. Transportation of all pesticides for Contractor use to the specific work site or facility shall be in securely closed containers. Containers shall be in good condition without leaks or corrosion, with tight fitting seals or covers and with labels that are intact and legible. The Contractor shall use all pesticides IAW the product label directions. Service containers shall be properly labeled so that the contents can be identified. The contractor shall not store pesticides on Government property.

b. Technical Specification Changes. As new materials and methods become available, it may become necessary to alter the technical specifications of this contract to accommodate such changes, such as those which would reduce reliance on pesticides, or use safer materials. The Contractor shall recommend specification changes to the DeCA IPM Program Manager when:

1) Newer, safer, and more effective methods become available;

2) More selective pesticides become available; and

3) Less toxic and less persistent pesticides become available.

c. Proposed changes to the approved pesticide list must receive approval from the Installation PMC prior to usage of any new product. Contractor may obtain contact information of the Installation PMC from the DeCA IPM Program Manager. To obtain approval for an additional product, the Contractor shall submit the EPA-approved label, safety data sheet (SDS), target pest, and application site to the DeCA COR.

d. As a general rule, the Contractor shall apply all insecticides as baits or “crack and crevice” treatments, as needed. “Crack and crevice” is defined as treatments in which the formulated insecticide is not visible to a bystander during or after the application process. Application of insecticides to exposed surfaces or space sprays (fogging) shall be restricted to exceptional circumstances where no alternative measures are practical.

The Contractor shall obtain prior approval from the Commissary Officer and the Installation PMC before any application of this nature, and shall advise Commissary Officer of any need for possible food department or store closure and length of closure.

The Contractor, if permission is granted, must ensure all necessary precautions are taken to ensure protection and safety of any and all personnel and patrons within the building food and food equipment. All steps shall be taken to ensure pesticides applied are contained to the specified area(s). Only apply pesticides “as needed.” Do not apply pesticides unless pests have been detected and identified in that specific area. The DeCA COR will evaluate all requests for preventive pesticide treatments where survey indicates a potential arthropod or rodent infestation on a case-by-case basis.

8. INSECT CONTROL

a. Cockroaches: Establish control within 7-10 calendar days after first control action. If cockroach activity is located by the Contractor during a scheduled inspection/treatment, and a follow-up inspection/treatment is required to ensure that control has been obtained, schedule the follow-up service and provide the schedule to the Commissary Officer. The Contractor will include conditions conducive to cockroach activity in each service report. A call back request may be issued by the store designated personnel.

b. Ants: Establish control within 7-10 calendar days after first control action. If ant activity is located by the Contractor during a scheduled inspection/treatment, and a follow-up inspection/treatment is required to ensure that control has been obtained, schedule the follow-up service and provide the schedule to the Commissary Officer.

The Contractor will include conditions conducive to ant activity in each service report.

A call back request may be issued by the store designated personnel.

c. Stored Product Pests: The Contractor shall monitor for stored products pests by visual inspection and pheromone traps to detect pests at suitable locations. The Contractor shall identify the source of the pest activity and report it to store management and DeCA COR so that the source can be removed. Only apply pesticides, if needed, to building surfaces and not to exposed food, packaging, or food handling equipment.

Control is defined as no visible pests, including adults, immature stages and eggs after treatment. Control time to be determined based on assessment.

d. Other Arthropod Pests (such as but not limited to silverfish, spiders, and crickets): For arthropods other than spiders and stored product pests, establish control within 7-10 calendar days after first control action. Control of spiders and stored product pests is achieved IAW Table: Service Delivery Summary (SDS) based on contractor assessment. The Contractor shall include conditions conducive to other arthropod pest infestation in each service report. Spider control will be based on reasonable ability to access webs, as such any that are in excess of 15 feet from solid safe-surface.

9. RODENT CONTROL

a. As a general rule, accomplish rodent control inside buildings with traps such as glue boards, snap traps, and multi-catch traps (i.e. Tin Cat). Conceal traps out of general view and in protected areas so as not to be affected by routine cleaning and other operations. The Contractor is responsible for disposing of all trapped rodents and all rodent carcasses in an appropriate manner.

b. Contractor may use rodenticides indoors only in the warehouse area, if deemed necessary to establish control. In exceptional circumstances, in other areas of the store (other than the warehouse) when rodenticides are deemed essential for adequate rodent control, Contractor shall contact the DeCA COR and provide EPA label to obtain approval prior to making any rodenticide treatment. All above ground rodenticide applications shall be in EPA-approved, tamper resistant bait boxes.

a. Contractor shall maintain bait stations in accordance with EPA regulations to ensure the safety of non-target organisms. Contractor shall ensure bait stations are covered, tamper-resistant. Contractor shall securely attach or anchor bait stations that are located outdoors to the ground, wall, patio blocks, other immovable surface, or have a pre-installed weighted block integrated inside the station (which is considered securely attached). Service record label will be placed on the interior of the bait stations, and will be annotated with date on each service visit, exterior of station will be marked with Contractor’s business name and address. Servicing documentation will include bait station condition.

b. Establish rodent control within 10 calendar days indoor after the start date established for each location. Control is defined as keeping areas free of rodent activity for the duration of the contract. Any signs of rodent activity, such as fecal material, urine stains, commodity damage, etc., shall be documented as evidence of lack of control.

When noxious odors indicate the presence of a dead rodent resulting from Contractor operations, Contractor shall locate and remove carcass. If the carcass is located in an inaccessible area, the Contractor shall apply an effective deodorizer. Appropriate measures shall be taken by the Contractor to prevent ectoparasite (i.e., mites) infestations in and around the buildings after control of the rodents. The Contractor shall include conditions conducive to rodent infestation in each service report.

10. MANNER AND TIME TO CONDUCT SERVICE

a. Time Frame of Service Visits:

1) The Contractor shall implement all necessary work control procedures to ensure fully adequate and timely completion of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements with regard to the established time limits and quality standards. Provide schedule to

PMR.

2) Except as otherwise specified, perform all routine pest management during regular working hours of the commissary, or DeCA facility. Pest management services are not required on holidays when commissaries or DeCA facilities are closed.

Commissary regular and holiday hours for all Commissary locations can be found at the following link: https://corp.commissaries.com/shopping/store-locations.

Service visits conducted at DeCA facilities other than Commissaries (e.g. HQ area Offices, etc.) will be coordinated with the facility POC. Contractor shall schedule and arrange work to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference is unavoidable, the Contractor shall make every effort to minimize the impact.

Checking traps or removal of pests on the sales floor shall occur when no customers are present in the immediate area. If the Contractor desires to perform a service outside store’s regular working hours, he/she must obtain the written approval of the Commissary Officer or authorized representative. This request must occur at least (3) three days in advance.

3) DeCA personnel may accompany the service representative during the service visit in part, or in whole.

b. Check In/Check Out Requirements. The service representative shall check in prior to the commencement of work and check out at the completion of work, at a site designated by the Commissary Officer. Contractor personnel must be recognizable while on Government property by means of uniform or identification badge or patch.

At the time of check in/check out, the service representative shall indicate:

1) The services planned and completed during the visit;

2) The location of the services;

3) Planned services, which were not completed, and schedule of proposed follow-up treatments for any pest issues identified during visit;

4) Summary of pest findings and recommendations.

11. SAFETY AND HEALTH

a. The Contractor shall observe all safety precautions throughout the performance of the contract. All work shall be in strict accordance with all applicable Federal, State, and local safety and health requirements. Where there is a conflict between applicable regulations, the most stringent will apply. The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel and patrons during the execution of work.

b. The Contractor shall dispose of chemicals and containers IAW the manufacturers’ labels. No pesticide waste or containers shall be disposed of at the facility or on the Installation.

c. The Contractor shall use caution when applying chemicals in hazardous or sensitive areas, such as near electrical fixtures, open flames, stoves, heaters, food bins, https://corp.commissaries.com/shopping/store-locations refrigerators, open bodies of water, people, and non-target organisms, or during adverse weather conditions. No space treatments (fogging or ultra-low volume) shall be made in occupied spaces. The Contractor shall ensure that the area is properly prepared before treatment.

d. Do not use ultrasonic, electromagnetic, or electronic pest management devices for repelling or controlling pests. DoD Policy prohibits the use of automated or time-controlled pesticide application devices.

i. Label vehicles used to transport pesticides as containing pesticides in accordance with local, federal and state requirements. Equip such vehicles with a fire extinguisher, spill and decontamination kit, and emergency wash water. The fire extinguisher shall be a “B” or a “C” dry chemical type with a 10-pound capacity. Extinguisher shall be mounted and easily accessible. Decontamination spill kit shall conform to Armed Forces Pest Management Board (AFPMB) Technical Guide (TG) No. 15 (https://www.acq.osd.mil/eie/afpmb/docs/techguides/tg15.pdf) and shall be sufficient to contain and clean up a spill from the largest container on the vehicle. At a minimum, appropriate safety equipment shall include protective clothing and cap, rubber gloves, rubber boots, OSHA-approved respirator, rubber apron, and goggles. The Contractor shall maintain copies of the current approved label and SDS in each Contractor-operated vehicle containing pesticides. Pesticide products will be transported in a lockable exterior compartment of the vehicle. Do not leave unattended pest management vehicles, including pesticide storage compartments, at any time, unless properly locked and secured. Accomplish transportation of all pesticides in accordance with 49 CFR 172. Maintain all vehicles used to transport pesticides free of pesticide spillage or residue. Do not clean or wash contractor pest management vehicles at the facility or on the Installation.

j. Contain and clean all pesticide spills IAW the applicable installation (where service is being performed) Spill Contingency Plan and AFPMB Technical Guide (TG) No.15.

The Contractor shall immediately contain any pesticide spills in accordance with the Spill Plan, and report to the appropriate offices as required by the Spill Plan. Transport waste material from minor spills off the Installation by the Contractor for disposal.

Disposal of waste material from a pesticide spill that is not suitable for transport off of the Installation shall be consistent with the AFPMB TG No. 21, ‘Pesticide Disposal Guide for Pest Control Shops’ (https://www.acq.osd.mil/eie/afpmb/docs/techguides/tg21.pdf), at the Contractor’s expense.

k. All Contractor personnel working in or around the facility shall wear distinctive uniform clothing. The Contractor shall determine the need for and provide any personal protective items required for the safe performance of work. When applying pesticides, the Contractor shall use the protective equipment listed on the pesticide label.

Protective clothing, equipment, and devices shall conform to OSHA standards for the products used.

12. DELIVERABLES

a. All deliverables shall meet professional standards and meet the requirements set forth in contractual documentation. The Contractor shall provide all deliverables pursuant to the following schedule. The deliverables are not separately priced, but are included as part of the regularly scheduled services listed in paragraph 3.

PWS Para Deliverable Title Date(s) of Submission Distribution Frequency

1.b. Copy of State Certification for Contractor Personnel

15 calendar days prior to start of work. Copies of renewed certifications shall also be submitted.

DeCA KO/COR personnel and store management

As required

1.b. Copy of Local/State Business License

Prior to contract award.

Copies of renewed licenses shall also be submitted.

DeCA contracting personnel and store management

1 per state

1.b. Permits 5 days prior to the start of work requiring permits.

DeCA contracting personnel and store management

As required

1.b. Planned Pesticide Use Sheets including Pesticide Labels and Safety Data Sheets (SDS)

With the proposal.

Note: Any proposed changes in pesticide usage shall be submitted to Installation Pest Management Coordinator (IPMC) for approval at least 5 business days in advance of pesticide use.

DeCA contracting personnel (Contractor shall provide SDS copies and Pesticide sheet to each location’s store management.)

1 for each pesticide per pest as required

1.b. Location Map of Pest Control Devices and Chemical Applications (Trap Map)

After initial setup device placement. Upon changes in devices or their placement, revised trap maps shall also be submitted.

DeCA contracting personnel (Contractor shall provide trap map copies) to each location’s store management.)

As required

PWS Para Deliverable Title Date(s) of Submission Distribution Frequency

2.a. - 2.e. Initial Site Assessment and IPM Plan

10 days after initial site visit

DeCA contracting personnel and store management

Per initial site visit;

Initial site visit to be completed within 30 days of commencement of contract

1.a. Report of Conditions Conducive to Pest Infestation

1 working day after citing conditions.

DeCA contracting personnel and store management

As required

6.b. - 6.c. Report of Pest Management Operations

Within 24 hours of Service Date

DeCA contracting personnel and store management

Per service visit

6.d. Quality Control Program 5 days after contract award KO Once

6.e. Monthly Invoices 15th of each month Commissary Monthly

13. SERVICE DELIVERY SUMMARY

a. The Service Delivery Summary (SDS) represents the most important objectives that, when met, will ensure performance is satisfactory. Although not all PWS requirements are listed in the SDS, the Contractor is fully expected to comply with all requirements in the PWS.

Pest Group Covered Pest Under Regularly Sched. Services

General Requirements Time Period to Respond (After Notification)

Target Time Period to Obtain Control (After 1st Control Action)*

Level of Control

Commensal Rodents

Yes

Prevent and control rodents indoors or within

5 linear feet of the exterior walls of Commissary facilities. Rodent pests include, but are not limited to Norway rats, roof rats, house mice, field mice. Service requires removal of dead animals.

ASAP within 24 hours (indoors)

10 days

100% control

Pest Group Covered Pest Under Regularly Sched. Services

General Requirements Time Period to Respond (After Notification)

Target Time Period to Obtain Control (After 1st Control Action)*

Level of Control

Bats

No **

Control/exclude bats in accordance with state regulations.

ASAP within 24 hours (indoors)

1 day (single bat)

5 days (community)

Pest Birds

Prevent and control birds

ASAP Within 24 hours indoors

TBD based on assessment

Pest Vertebrate

Control pest vertebrate animals including, but not limited to, feral dogs and cats, squirrels, skunks, snakes, opossums, raccoons, and mongoose. Comply with local laws and regulations

ASAP within 24 hours

(emergency)

TBD based on assessment

100% control

Filth Fly Yes Prevent and control filth flies including house flies, flesh flies, bottle flies, blow flies, fruit flies, and other related insects that breed or are attracted to garbage and trash in area designated by the KO.

Identify source, if applicable.

ASAP within 48 hours

7 days 100% control

Flea Control in and Around Buildings and Structures

Control flea infestations in and around buildings and structures.

ASAP within 48 hours (indoors)

Or Next regular visit (outdoors)

7 days 100% control

Arthropod Cockroaches and structure infesting ants are covered

Prevent/control all arthropod pests.

Arthropod pests include, but are not limited to, cockroaches, ants, silverfish, centipedes, ground beetles, fleas, spiders, stored product pests, etc.

ASAP within 24 hours (indoors)

7 - 10 days

Spiders and stored product pests based on assessment

* Because of the many variables that exist regarding pest issues, it is very difficult to put an exact time frame on how long it may take to resolve an issue. Contractor will commit to following up as long as necessary to solve the issue.

** See Paragraph 4. Unscheduled Services.

Follow Up Service Frequency

Rodents

▪ Interior rat activity

▪ Daily follow-up – check all traps, devices, surrounding areas for activity

▪ If sightings, feeding, evidence stop – 2 more follow-up services and then return to regular schedule

▪ Interior mouse activity

▪ Every other day follow-up

▪ If sightings, feeding, evidence stop – 2 more follow up services and then return to regular schedule

Cockroaches

▪ German Cockroaches

▪ Follow-up within 7 - 10 days after treatment

▪ Frequency continues until there is no activity

▪ Large Cockroaches

▪ Follow-up within 7 - 10 days after treatment

▪ Frequency continues until there is no activity

Flies

▪ Large Flies

▪ Follow-up within 7 - 10 days after treatment

▪ Frequency continues until there is no activity

▪ Small Flies

▪ Follow-up within 7 – 10 days after treatment

Other Insects

▪ Stored Product Insects

▪ Follow-up within 7 – 10 days after treatment

▪ Frequency continues until there is no activity

▪ Ants (including fire ants)

▪ Follow-up within 7 - 10 days after treatment

REFERENCES

Defense Commissary Agency Manual 30-22.01, Integrated Pest Management Manual, current version

Department of Defense (DoD) Instruction 4150.07, DoD Pest Management, January 2020 or current version

Armed Forces Pest Management Board, Technical Guide 21, “Pesticide Disposal Guide for Pest Control Shops,” July 2002 or current version

Armed Forces Pest Management Board, Technical Guide 15, “Pesticide Spill Prevention and Management,” July 2021 or current version

DEFINITIONS – TECHNICAL

As used throughout this performance work statement, the following terms shall have the meanings set forth below:

a. Call Back. A request for additional service or re-treatment following the initial service that has not provided the control required. Repeated callbacks are possible and shall be provided at no additional charge to the Government for covered pests.

b. Contracting Officer (KO). The KO is a person with the authority to enter into, administer, and/or terminate contracts and make related modifications, determinations and findings. The term includes certain authorized representatives of the KO acting within the limits of their authority as delegated by the KO.

c. Contractor. The term Contractor refers to both the prime Contractor and subcontractors.

The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

d. DeCA Contracting Officer Representative (COR). The COR is a person delegated by the KO as their authorized representative, within the limits delegated by the KO.

Appointments for the position of COR will be filled by DeCA Area Consumer Safety

Officers, the person responsible for overseeing the food safety and health of patrons, contractors, vendors and other visitors entering DeCA establishments worldwide on a daily basis. Primary functions are to advise in planning and executing DeCA food safety and public health policy as it relates to relevant codes and federal regulations.

Oversees the performance of this contract under the KO.

e. Environmental Protection Agency (EPA). The Federal agency delegated authority to enforce the FIFRA.

f. Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). This Act, under United States Code 7 U.S.C. §136, regulates pesticide use in the United States, to include how they are registered, distributed, and sold.

g. Integrated Pest Management (IPM). A planned program incorporating continuous monitoring, education, record keeping, and communication to prevent pests and disease vectors from causing unacceptable damage to operations, people, property, material, or the environment. IPM uses targeted, sustainable (effective, economical, environmentally sound) methods including education, habitant modification, biological control, genetic control, cultural control, mechanical control, physical control, regulatory control, and where necessary, the judicious use of least-hazardous pesticides.

h. Installation IPMC. The person designated by installation Commander to coordinate all pest management activities on the installation.

i. Pest Management Representative (PMR). The person designated by the Commissary Officer to ensure that contract pest management work is performed safely and effectively.

j. Pesticide. Any substance or mixture of substances intended for preventing, destroying, repelling, or mitigating any pest, and any substance or mixture of substances intended for use as a plant regulator, defoliant, or desiccant.

k. Regular Working Hours. The commissary’s regular (normal) working hours as established locally, except Federal holidays and other days specifically designated by the Commissary Officer.

m. Response Time. The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site, with appropriate tools, equipment, and materials, ready to perform the work required.