PWS - HRI Secretariat Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

HUMAN RIGHTS INITIATIVE (HRI) SECRETARIAT SERVICES

08/15/2021

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as the Secretariat to the United States Southern Command (USSOUTHCOM)-sponsored Human Rights Initiative (HRI) as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract. The services shall consist of promoting HRI in the Area of Responsibility AOR; supporting and advising on HRI execution; providing HRI support to military and security forces in the AOR; maintaining an HRI Web Page; providing academic and other types of HRI support; and providing specified written reports to the Contracting Officer Representative (COR).

1.2 Background: This is a follow-on requirement for HRI Secretariat Services in Latin America and the Caribbean. The HRI is an outgrowth of the Human Rights (HR) Program established by USSOUTHCOM.

USSOUTHCOM has sponsored the HRI since its inception in 1997. HRI is an innovative approach which supports the development of human rights programs within military and security forces. HRI improves civil-military relations, bridges the gap between the human rights community and military forces, produces action plans which lead to measurable results, and maximizes buy-in of Area of Responsibility (AOR) military leaders and soldiers and civil society alike.

1.3 Objectives: The primary objective of the HRI is to prevent a reoccurrence of the gross human rights violations which occurred in previous decades by supporting development of Partner Nation Military and Security Force capabilities to conduct their missions in accordance with international human rights law.

The contractor must coordinate with the USSOUTHCOM Human Rights Office (SC-HRO) to execute events that support implementation of the HRI for Partner Nation Military and Security Forces in the USSOUTHCOM AOR. The USSOUTHCOM AOR includes the countries located in Central America, South America, and the Caribbean.

1.4 Scope: The contractor shall provide non-personal services consisting of establishing and running the HRI Secretariat office. Services to be provided include: promoting HRI with partner nation military and security forces in the USSOUTHCOM AOR; support and advise SC-HRO on execution of HRI events;

provide HRI support to military and security forces in the AOR; maintain an HRI Web Page; provide academic and other types of HRI support to SC-HRO and partner nation military and security forces participating in HRI; and provide specified written reports to the COR. The contractor shall accomplish increased knowledge of international human rights norms by partner nation military and security forces participating in HRI; and shall accomplish support of SC-HRO’s planned promotion and event execution.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.6 General Information:

410th Ver 9 2021-03-30

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five

(5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The HRI Secretariat is required to observe the following United States federal holidays.

New Year’s Day Labor Day Juneteenth Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 9:00 a.m. to 5:00 p.m, Monday through Friday, or hours associated with USSOUTHCOM-sponsored HRI seminars and conferences in CONUS or OCONUS locations to be determined, except for recognized national holidays for the country in which the office is located or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the contractor facility, and other locations provided by the SC-HRO or partner nation militaries to conduct HRI events in U.S. (CONUS) or foreign (OCONUS) locations as directed and approved by the SC-HRO Contracting Officer Representative (COR).

1.6.6 Type of Contract: The Government anticipates the award of a Firm Fixed Price type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. Contractor personnel requiring access to the USSOUTHCOM complex for the purposes of performing temporary duty will be properly cleared through the USSOUTHCOM Security Office. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

Contractor personnel will be required to observe the SC-HRO guidance as to the sensitivity of any documents produced in support of this contract. The contractor shall be required to clear any documents originated by USSOUTHCOM to be released to partner nation representatives through the USSOUTHCOM Foreign Disclosure Office.

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Not Applicable

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures.

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Not Applicable

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

1.6.7.7 Employment Eligibility: Not Applicable

1.6.7.8 Access to Government Information Systems: Not Applicable

1.6.7.9 Key Control: Not Applicable

1.6.7.10 Lock Combinations: Not Applicable

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: Program Manager/Contract Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between normal working hours as described in paragraph 1.6.4. Qualifications for all key personnel are listed below.

1.6.10.1 Program Manager/Contract Manager: The Program Manager shall serve as the Contract Manager.

The Program Manager shall be knowledgeable in internationally recognized human rights, having completed specialized instruction in international human rights, and must have experience in working human rights issues with military and security forces in Central and South American and the Caribbean. At a minimum, the Program Manager must have a minimum of three (3) years of experience working with military and security forces in Latin America and the Caribbean on Human Rights Programs, such as curriculum development for human rights training, development of human rights doctrine and internal control systems, and conducting activities to encourage positive civil-military relations on human rights.

The Program Manager shall also have completed a course of no less than four (4) weeks of full time study in International Human Rights. The Program Manager shall be proficient in Spanish to proficiency level 4 as specified in paragraph 1.6.11, and be conversant in English; to include being able to conduct a professional meeting/briefing in English without interpretation services

1.6.11 Special Qualifications or Certifications: The contractor must have extensive (a minimum of three years, but more is preferred) experience working with the military and security forces in Central and South America and the Caribbean, and must have established ties to the international human rights community.

The contractor must also have experience supporting execution of human rights programs with Latin American military forces. All full-time contractor staff shall be fluent in Spanish to the Interagency Language Roundtable (ILR) scale full proficiency (S-4), and conversant in English, to include being able to conduct a professional meeting or briefing in English without interpretation services. The contractor shall be responsible for maintaining awareness of current human rights issues in the SOUTHCOM AOR ensuring all employees possess and maintain knowledge of current human rights issues to be able to convey accurate information to partner nation military and security forces during HRI events

1.6.11.1 IA/IT Training Certification: Not Applicable

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. On those occasions when visiting USSOUTHCOM or other United States Government (USG) locations, the contractor shall wear USG provided visitor badges. During HRI events when executing the event as part of a SC- HRO/Secretariat team, all contractor personnel will be identified by badges that includes the name of the Contractor organization. All documents or reports produced by contractors will be suitably marked as contractor products or will clearly disclose contractor participation in their creation.

1.6.12.1 Badging of Contractor Employees: Not Applicable

1.6.12.2 Uniform: Not Applicable

1.6.13 Contractor Travel: Contractor employees and consultants/advisors of the contractor shall be required to travel CONUS and within the USSOUTHCOM AOR during the performance of this contract to attend meetings, conferences, and training. HRI countries currently include: Bolivia, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Panama, Paraguay, Peru and Uruguay. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. Costs for transportation may be based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge. Travel costs will be considered reasonable and allowable only to the extent they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of travel. All travel requires Government approval/authorization and notification to the COR at least two (2) weeks prior to travel.

1.6.14 Miscellaneous Conference Supplies: Miscellaneous Conference Supplies include reproduction of materials and purchase of conference supplies for HRI events, in cases where it is more cost advantageous for the contractor to purchase instead of the Government, only with the prior approval of the COR.

Miscellaneous Conference Supplies also includes the rental of suitable venues for small HRI meetings, including the provision of water, coffee, tea, and minimum amounts of finger foods (cookies/crackers) to facilitate discussions with representatives of partner nation militaries, ministry of defense officials, and non-governmental organizations. All expenditures shall have the prior written approval of the COR in order to be reimbursed. The contractor shall provide a copy of all receipts for Government-approved Miscellaneous Conference Supplies expenditures to the COR with the monthly invoice.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.19 General Training Requirements: Not Applicable.

1.6.19.1 Anti-Terrorism (AT) Level I Training: Not Applicable.

1.6.19.2 OPSEC Awareness: Not Applicable.

1.6.19.3 Information Assurance (IA) Training: Not Applicable.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: Not Applicable.

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Not Applicable.

1.6.19.6 iWATCH Training: Not Applicable.

1.6.19.7 OPSEC Training: Not Applicable.

1.6.20 Overseas Training Requirements: Not Applicable.

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Not Applicable.

1.6.20.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at http://jko.jten.mil. Completed training meets the requirement for three (3) years. Verification of the training will be made available to the KO or COR upon request.

1.6.21 Foreign (OCONUS) Requirements: All U.S. citizen or resident, and TCN contractor personnel not normally residing in the USSOUTHCOM AOR, must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.21.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S.

resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E.

1.6.21.2 Vetting : The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation : Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.21.4 Host Nation Installation Access with No DOD Facility : Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: Not Applicable.

1.6.21.6 Medical Travel Requirement: Not Applicable.

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): Not Applicable.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services HR Human Rights HRI Human Rights Initiative IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization

NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SC-HRO USSOUTHCOM Human Rights Office SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USG United States Government USSOUTHCOM United States Southern Command

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PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide overall guidance for HRI Implementation Strategy in the AOR, as well as annual goals and objectives and a general calendar of planned events, subject to change as events dictate. The Government will also provide specific guidance on HRI implementation efforts in each HRI partner nation. The Government will provide interpretation and translation services when required.

3.2 Facilities: The Government will provide appropriate venues, such as commercial hotels and facilities, or secure the use of Partner Nation Government or US Government facilities, in which to conduct HRI events in Partner Nations. However, in certain cases, when it is advantageous to the Government, the Contractor will be authorized with the prior approval of the COR to rent venues appropriate to conduct small HRI meetings. These rentals shall be billed as Other Direct Costs. (See paragraph 1.6.14.)

3.3 Utilities: Not Applicable.

3.4 Equipment: The Government will provide the equipment necessary to conduct HRI events, on an event-by-event basis, including, but not limited to, computers, printers, copiers, scanners, projectors, screens, lighting and sound equipment, and general supplies. The equipment shall remain under the accountability of the COR of the contract used to secure the equipment and shall not be under the control of the contractor.

3.5 Materials: The Government will provide materials and supplies necessary to promote HRI implementation and to conduct HRI events. These materials and supplies include, but are not limited to, printer paper, printer ink, note pads, dividers, binders, folders, pens, markers, staples, certificate holders, compact discs (CDs), CD labels, CD envelopes, posters, and photo paper. The contractor may purchase conference supplies for HRI implementation and HRI events, in cases where it is more cost advantageous to the Government for the contractor to purchase the supplies, with the prior approval of the COR. These supplies shall be billed as Other Direct Costs.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: Not Applicable.

4.3. Materials: The Contractor shall provide all materials and office supplies necessary to meet the requirements under this PWS when the contractor is operating out of its home office.

4.4. Equipment: The Contractor shall provide workspace, and office and computing equipment in its home office in order to meet the requirements of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks: The contractor shall provide non-personal services consisting of establishing and running the HRI Secretariat office. Services to be provided include: promoting HRI with parter nation military and security forces in the USSOUTHCOM AOR; support and advise SC-HRO on execution of HRI events; provide HRI support to military and security forces in the AOR; maintain an HRI Web Page;

provide academic and other types of HRI support to SC-HRO and partner nation military and security forces participating in HRI; and provide specified written reports to the COR. The contractor shall accomplish increased knowledge of international human rights norms by partner nation military and security forces participating in HRI; and shall accomplish support of SC-HRO’s planned promotion and event execution.

5.1. Basic Services. The contractor shall provide HRI Secretariat Services in support of the USSOUTHCOM-sponsored Human Rights Initiative and USSOUTHCOM Human Rights Program as specified below.

5.2. Support and Advise USSOUTHCOM Human Rights Office on HRI Implementation Strategy: The contractor shall conduct research, produce reports, and participate in meetings, as requested by the SC- HRO COR, to advise SC-HRO on implementation strategy for the HRI.

5.3. Promote HRI Participation in Partner Nations Not Currently Participating in HRI: The contractor shall travel to countries in the USSOUTHCOM AOR to support meetings with high level Partner Nation military leaders and government officials, such as the Minister of Defense, Commander of the Armed Forces, service commanders, and other officials, which are organized by SC-HRO in coordination with the Security Cooperation Office (SCO) and the US Embassy. The purpose of the meetings shall be to introduce Partner Nation officials to HRI, communicate the importance and advantages of implementing HRI, and invite them to formally commit to implementation of HRI within their military and security forces. The contractor must be prepared to schedule, host, and execute virtual meetings in lieu of in-person meetings, in cases when travel is not possible or required. The contractor shall prepare background papers and briefings as specified by the SC-HRO, provide copies to the SC- HRO for review and approval, and present papers and briefing during all meetings it has coordinated with SC-HRO to support. The products shall be prepared in the language of the Partner Nation or in English as coordinated with SC-HRO. The contractor shall provide detailed, comprehensive After-Action Reports in English for each meeting NLT ten days following the meeting and no greater than three errors per report.

5.4. Support Execution of HRI Events: The contractor shall facilitate execution of HRI Implementation Conferences, as approved by the SC-HRO, in new HRI countries during which partner nation military and/or security force representatives advised by invited representatives of civilian government agencies, civil society, and the human rights community develop a prioritized list of action plans to strengthen military respect for human rights by implementing HRI, according to the outline of the regional Consensus Document. The contractor shall facilitate execution of HRI Strategic Progress Assessment Seminars, as approved by the SC-HRO, during which Partner Nation officials assess progress in implementing previously developed HRI action plans and develop follow-on actions plans. The contractor shall facilitate execution of specialized HRI meetings, support and events, as approved by the SC-HRO. The contractor shall facilitate execution of HRI Civil-Military Dialogues between PN Military and Human Rights NGOs, as approved by the SC-HRO. “Facilitate execution” means: coordinate with SC-HRO on agenda development, determine objectives; coordinate planning with Partner Nation officials, to include conducting planning meetings in the Partner Nation, as approved by the SC-HRO; provide administrative support to HRI events; serve as primary facilitator for event; advise Partner Nation participants on development of action plans during working group sessions. The contractor shall submit all event-related documents in digital format to SC-HRO upon completion of the event but NLT ten days after completion of the event, unless otherwise coordinated with the COR. Event-related documents shall include as a minimum: event agenda, list of participants with contact information, presentations, photos, and products produced during the event, such as assessments and action plans, and an After-Action Report. Documents shall be provided in the language in which the event is conducted, which in the SOUTHCOM AOR is most often Spanish, or in English, as coordinated with SC-HRO. The After-Action Report must be provided in English as coordinated with SC-HRO within ten days after completion of the event, unless otherwise coordinated with the COR.

5.5. Provide Support to Partner Nation Military and Security Forces on HRI: The contractor shall research, analyze, and coordinate needs and activities of the military and security forces of HRI countries in order to assist in the development of education and training programs and other initiatives which support the implementation of the action plans contained in the national Consensus Document. The contractor shall maintain, at a minimum, monthly (NLT the last day of each month) communication with the Partner Nation military officers and Ministry of Defense officials tasked to lead the HRI implementation effort within their military establishments. SC-HRO will indicate which Partner Nation military officers and Ministry of Defense officers whom the contractor should communicate (should communicate with a minimum of 95% of contacts listed by SC-HRO). The contractor shall include list of contacts made in monthly report, to include date, time, name of person contacted, and brief info on topics discussed. During the lead-up to the execution of HRI events in a given Partner Nation, SC-HRO may direct more targeted and frequent communications with the Partner Nation military officers and Ministry of Defense officials. The contractor shall coordinate with Partner Nation officials following each HRI event to determine support required in its implementation efforts. The contractor shall advise and guide the Partner Nation military and security forces through the feed-back loop of assessing progress and designing follow-on action plans to ensure that progress on HRI continues beyond the first phase of implementation.

5.6. Disseminate HRI Information: The contractor shall prepare and distribute bulletins on the plans and progress made toward implementation of HRI within HRI countries, as well as on developments related to HR and security with a focus on the USSOUTHCOM AOR. The contractor shall distribute bulletins via e-mail to database a minimum of once monthly, however, multiple bulletins per month are welcome. At least one bulletin shall be disseminated NLT the last day of each month. No greater than three errors per bulletin.

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