PWS FY27 - EOS Dormitory Custodial Services_ SSN_Draft.pdf

PERFORMANCE WORK STATEMENT FY27

Period of Performance: 1 December 2026 — 30 November 2031

EOS Dormitory Custodial Services Joint Base McGuire-Dix-Lakehurst, NJ 08640

PWS FY27 — EOS Dormitory Custodial Services 2

Table of Contents

Section 1. Description of Services

Section 2. Scope of Work

Section 3. General Information

Section 4 Deliverables and Reporting

Appendix A TASK SUMMARY AND FREQUENCY TABLE

Appendix B AREA MEASUREMENT TABLE

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Section 1

Description of Services

1.1. General. This PWS defines the custodial service requirements for buildings 5651 and 5652 at Joint Base McGuire-Dix-Lakehurst (JB-MDL), which are operated by the Expeditionary Operations School (EOS). The contractor shall maintain the interior cleanliness of all specified areas within these buildings, including dormitory rooms, common areas, restrooms, administrative offices, and ancillary spaces in accordance with the standards set forth in this document.

The office of primary responsibility for this PWS is USAF EC/A7. This draft is current as of 27 February 2026.

1.2. Background. EOS provides essential training to over 9,000 students annually through more than 80 in-resident courses. To support this high-tempo training mission, the EOS utilizes on-site student housing facilities, including 96 dormitory rooms supported by common areas, restrooms with showers, laundry rooms, classrooms, and administrative spaces. The health and readiness of these students are paramount; therefore, consistent and thorough custodial services are required to maintain a safe and sanitary environment conducive to learning and mission preparedness.

1.3. Objective. EOS with support from the USAF Expeditionary Center (USAF EC) intends to procure a firm fixed price non-personal services contract to perform custodial services. The period of performance for this contract is 1 December 2026 through 30 November 2031.

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Section 2 Scope of Work

2.1. Facility Areas. A description of functional areas requiring services by area type. A more detailed representation of space measurement by area is provided in Appendix B.

2.1.1. Dormitory Rooms: The student dormitory rooms range between 100 – 500 ft2, are carpeted, and contain large furniture including beds and wall lockers. The contractor shall clean dormitory rooms when they are unoccupied (not to exceed 30 services per room per year) IAW general cleaning requirements and Appendix A.

2.1.2. Common Use Areas: Frequently used and general-purpose spaces like corridors, stairwells, dayrooms, laundry rooms, and restrooms typically have hard floors ranging between 100 – 1700 ft2. The contractor shall clean these areas during times of low pedestrian traffic between 0800 – 1100 and 1300 – 1500. The contractor shall clean restrooms IAW special services cleaning requirements and Appendix A. The contractor shall clean all other common areas IAW general cleaning requirements and Appendix A.

2.1.3. Administrative Areas: Administrative office areas are typically smaller carpeted rooms with office workstations ranging between 120 – 500 ft2 and have variable occupancy.

The contractor shall clean administrative areas IAW general cleaning requirements and Appendix A.

2.1.4. Classrooms and Training Areas: Training areas consist of classrooms and break rooms are larger spaces typically with hard floors, variable occupancy, and ranging between 500 – 1000 ft2. The contractor shall clean classrooms and training areas IAW general cleaning requirements and Appendix A.

2.1.5. Storage Areas: Rooms used for storage have both hard and carpeted floors, range between 40 – 240 ft2 and tend to have very low occupancy. The contractor shall clean storage areas IAW general cleaning requirements and Appendix A.

2.1.6. Medical Areas: Exam rooms and a restroom with hard floors support a medical aid station (MAS) in a controlled wing of building 5652. The contractor shall clean these rooms and supporting administrative spaces between 0900 – 1100 IAW general cleaning requirements, special services cleaning requirements, and Appendix A.

2.1.7. Utility Areas: Mechanical and communications rooms are not in contract and are not included with the services described in this document.

2.2. General Cleaning Requirements. The following requirements apply to all areas unless otherwise specified. All tasks are to be performed IAW Appendix A.

2.2.1. Hard Floors: The following applies to all hard floor surfaces including but not limited to laminate, vinyl, tile, and concrete.

2.2.1.1. Sweep and Mop: The contractor shall perform all required floor maintenance on non-carpeted surfaces including sweeping, dust mopping, wet mopping, buffing, and waxing. All baseboards, corners, and floor edges shall be cleaned as part of this service.

After sweeping, floors must be entirely free of dust and litter. After mopping or buffing, PWS FY27 — EOS Dormitory Custodial Services 5 the entire floor surface shall have a uniform appearance, with no remaining streaks, swirl marks, detergent residue, or other foreign matter.

2.2.1.2. Spray Buff: The contractor shall spray buff all accessible resilient flooring such as laminate, vinyl, and tile. This task shall be performed using a floor machine with a non-abrasive pad and a mild detergent solution. Concrete floors are excluded from this requirement. The objective is to produce a uniform, high gloss finish free from streaks and residue.

2.2.1.3. Refinishing: The contractor shall perform periodic floor refinishing. This service must be scheduled with the COR at least three weeks in advance. When performing floor refinishing, the contractor shall first strip all accessible hard-surface floors to completely remove all old finish, sealer, marks, and stains. The stripped floor shall then be thoroughly rinsed to remove all chemical residue. Once dry, a floor sealer shall be applied, followed by multiple coats of commercial-grade, non-skid floor wax.

The final, completed floor must exhibit a uniform, high-gloss appearance, free from any scuffs, marks, or stains. The contractor is responsible for ensuring that no maintenance solutions or residue are left on any baseboards, furniture, or other non-floor surfaces.

2.2.2. Carpeted Floors: The following applies to all rooms and areas with carpeted floors.

2.2.2.1. Vacuum: The contractor shall vacuum all carpeted areas, area rugs, and mats.

This includes detailed cleaning of all edges and corners. To avoid disrupting classroom training, only low-noise vacuum cleaners shall be used. After service, all carpeted floors must have a uniform appearance and be free of all litter, soil, and debris.

2.2.2.2. Shampooing: The contractor shall perform periodic carpet shampooing. This service must be scheduled with the COR at least three weeks in advance. Before cleaning, the contractor is required to conduct a detailed inspection of all carpets noting any pre-existing damage or stains. Any condition that may not be removable through standard methods must be reported to the COR prior to starting this service. During the service, stain removal shall only be attempted if the method does not risk damaging the carpet.

After the carpets have dried, the contractor shall re-inspect the areas and perform any necessary re-treatment of spots or other touch-up work to ensure a complete and uniform appearance.

2.2.3. Entrance Ways: The contractor shall sweep inside and outside the main entry ways.

2.2.4. Stairwells: The contractor shall clean stairwells including landing floors, stairs, doors, and hand railings.

2.2.5. Low Dusting: The contractor shall dust all accessible surfaces of furniture (chairs, tables, cabinets), building fixtures (baseboards, windowsills, hand railings, blinds), and office equipment. The contractor is strictly prohibited from moving or disturbing any items located on desktops or personal workspaces. All serviced surfaces must be left visibly free of dust.

2.2.6. High Dusting: The contractor shall perform high dusting on all accessible surfaces above 84 inches. This includes fixtures such as lights, grills, and vents, as well as exposed pipes, ledges, and high wall/ceiling areas. All serviced surfaces must be left visibly free of dust.

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2.2.7. Interior Glass and Windows: The contractor shall clean all interior glass surfaces, including windows, door glass, partitions, and directory boards, ensuring they are left free of any film, smudges, or dirt. This service shall also include the detailed cleaning of window blinds, which must be wiped to remove all dust and soil from both sides of the slats, with tapes being dry brushed. Where applicable, the contractor shall remove, clean, and re-insert window screens.

2.2.8. Drinking Fountains: The contractor shall clean and disinfect all drinking fountains.

This includes all porcelain basins, polished metal surfaces, spouts, and plumbing fixtures.

The final appearance shall be uniform and sanitary, completely free of any visible marks, stains, or water spots.

2.2.9. Trash Removal: The contractor shall empty all interior trash containers and return them to their original location. Containers in entryways and classrooms require this service daily. Any liner that is soiled or torn must be replaced. The contractor shall also remove any items placed near a receptacle and marked "TRASH." All trash collected from buildings 5651 and 5652 must be deposited into the designated exterior containers for those buildings.

Collected trash shall not be stored or left inside the buildings overnight.

2.2.10. Recyclables Removal: The contractor shall collect all recyclable materials from work centers and common areas. The contractor shall securely tie collected recyclables to prevent spillage, transport them to the rear of building 5656, and place them directly into the designated recycling trailer or containers. Recyclable materials shall not be left on the ground.

2.2.11. Trash and Recyclables Receptacles: The contractor is responsible for the cleanliness of all waste and recycling containers. The exterior of general waste containers shall be spot cleaned as needed to remove visible soil. For containers located in restrooms, the contractor shall clean and disinfect them with a germicidal detergent during each service. Furthermore, the contractor shall perform a thorough interior and exterior cleaning of all recycling bins within Buildings 5651 and 5652, at a minimum frequency of once per month.

2.3. Special Services Cleaning Requirements. The following requirements apply to all restroom areas including showers. All tasks are to be performed IAW Appendix A.

2.3.1. Restroom and Shower Sanitation: The contractor shall clean and disinfect all restroom and shower facilities using an approved germicidal/disinfectant detergent. All surfaces shall be left clean, sanitary, and free of residue. This requirement includes the complete cleaning and disinfection of all fixtures such as sinks, toilets, urinals, and showers.

All associated plumbing fixtures, mirrors, shower curtains, and dispensers must also be cleaned and disinfected. Furthermore, the contractor shall clean and disinfect all partitions, stall doors, entry doors (including handles, kick plates, and grates), benches, and wall areas adjacent to fixtures. All restroom and shower room floors shall be swept and mopped with a disinfectant solution as part of this service.

2.3.2. Descale Sinks, Showers, Toilets, and Urinals: The contractor shall perform descaling services to remove all mineral deposits and hard water stains from restroom fixtures. This requirement applies to all porcelain surfaces (including toilets, urinals, sinks, and shower stalls), as well as all chrome-plated hardware and metal fixtures such as faucets and shower heads. All treated surfaces shall be left free of scale and residue.

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2.3.3. Restroom Supplies and Restocking: The contractor shall provide and restock all necessary restroom supplies, including but not limited to toilet paper, paper towels, hand soap, trash liners, and shower curtains. All extra stock of restroom supplies shall be stored in designated supply closets. During each scheduled cleaning, the contractor shall ensure all hand soap dispensers are filled sufficiently to last until the next service. The contractor must also provide extra stock prior to public holidays without scheduled service. Should a supply run out between services, the contractor must restock the item within two (2) hours of COR notification or at the beginning of the next service period. Additionally, the contractor shall inspect and service all common area restrooms between 1300 and 1500 daily, performing spot cleaning and restocking as needed. As part of their duties, the contractor shall also inspect shower curtains and promptly replace any that are damaged or mildewed.

2.3.4. Restroom Closure for Cleaning: The contractor shall be permitted to close individual restrooms to perform cleaning and restocking duties for a period not to exceed two (2) hours.

However, to ensure operational continuity, the contractor is prohibited from closing all restrooms on a single floor at the same time. The contractor must ensure that at least one restroom remains accessible to personnel on each floor during cleaning periods. Appropriate "Closed for Cleaning" signage shall be displayed at the entrance of any restroom being serviced.

2.3.5. Restroom Trash: The contractor shall remove all trash from restrooms daily.

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Section 3 General Information

3.1. Period of Performance. The period of performance will be for one 12-month base period and four 12-month option periods. Task orders will be issued for twelve-month periods to accommodate mission requirements.

3.2. Work Location. Buildings 5651 and 5652 are both located on Nick Grand St, Ft. Dix, NJ 08640. The buildings are within the JB-MDL cantonment area.

3.2.1. Administrative Space: EOS may provide a 100 ft2 office space in either building 5651 or 5652 for contractor supervisory functions. This provision is not guaranteed.

3.2.2. Storage: The contractor shall store cleaning supplies, stock supplies, and equipment in up to two janitorial closets located on each floor of buildings 5651 and 5652.

3.2.3. Laundry Rooms: Washing machines available for students may be used by the contractor to wash mop heads, rags, or other machine washable items used for work tasks described in this document.

3.3. Work Schedule. The contractor shall provide custodial services from the hours of 0700 - 1700, Sunday through Saturday, except on the days of observance for public holidays established by Federal law (5 U.S.C. 6103).

3.3.1. Work Schedule During Severe Weather Events: The contractor is required to provide service during all non-severe weather periods. During severe weather, the contractor shall monitor the JB-MDL status by calling the base information line at (609) 754-BASE (2273).

If the base is officially closed or directs only "mission essential personnel" to report, the contractor's services are suspended without penalty. Upon the official resumption of normal base operations, the contractor shall resume all duties. All cleaning tasks missed during the suspension period must be completed within 24 hours of the base reopening, in addition to the regular daily services.

3.4. Continuation of Essential Contractor Services. All general cleaning and special services cleaning requirements identified within the Scope of Work of this PWS are essential services to the United States Air Force and are therefore assigned a “Mission Essential Designation” in accordance with (IAW) DFARS clause 252.237-7023, Continuation of Essential Contractor Services. This designation requires the contractor to be prepared to continue performance of these duties during a crisis to ensure there is no degradation of service that could affect the EOS mission.

3.5. Quality Assurance. The government shall inspect and evaluate the contractor’s performance under this contract IAW the government’s Quality Assurance Surveillance Plan (QASP). The plan is primarily focused on what the government must do to ensure that the contractor is performing IAW the requirements and standards set forth in the contract.

3.6. Non-Personal Service Statement. Contractor employees performing services under this order will be controlled, directed, and always supervised by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance standards outlined in the PWS. Contractor employees will perform their duties

PWS FY27 — EOS Dormitory Custodial Services 9 independent of, and without the supervision of, any government official. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The government will control access to the facility and will perform the inspection and acceptance of the completed work.

3.7. Security. EOS campus security for tenant units, EOS students, staff, and supporting contractors is locally managed by 21 AF/A7S or USAF EC/A7 and can be reached at (609) 754 7840 or in building 5656 Nick Grant St, Ft. Dix, NJ.

3.7.1. OPSEC Statement: The contractor shall be responsible for safeguarding military information as outlined by the JB-MDL Commander. Contractor personnel will not take photographs of military facilities, equipment or personnel unless cleared through the proper channels.

3.7.2. Controlled Unclassified Information (CUI): The Contractor shall implement adequate security to safeguard CUI IAW the requirements set forth in DFARS 252.204-701 and NIST SP 800-171, as applicable. All CUI shall be protected against unauthorized access, disclosure, modification, or destruction, both during and after performance of this contract.

Access to CUI shall be restricted to personnel with legitimate need-to- know and appropriate security training.

3.7.3. Physical Security: The contractor shall safeguard all government property while performing duties outlined in this document. government facilities, equipment, and materials shall be secured at the end of each work period.

3.7.4. Key Control: The contractor is responsible for the safekeeping of all government-issued keys and combinations and must sign a custody receipt upon issuance. The contractor shall prohibit the use of these keys by any non-employee and shall not grant access to unauthorized persons. Any lost key must be reported to the COR immediately (no later than 1 hour after discovery), followed by a formal written report to the CO within 24 hours. The contractor shall be held financially liable for any costs resulting from the loss or misuse of keys due to contractor negligence, including the full cost of re-keying or re-programming affected areas.

3.7.5. Proximity Badges and Access Control: The contractor and its employees shall obtain and maintain the appropriate proximity badges from the USAF EC. These badges must be prominently displayed on their person at all times while performing work on this contract. It is to be explicitly understood that these badges grant access for contract work only and do not confer escort authority. The contractor and its employees are strictly prohibited from escorting any other personnel into or within any facility.

3.8. Identification of Contractor Employees. The contractor shall provide the COR with the name and contact information for the on-site supervisor(s) authorized to act on the contractor's behalf for all performance-related matters.

3.8.1. Workforce Eligibility: All contractor employees must be legally authorized to work in the United States. The contractor is responsible for verifying each employee's identity and

PWS FY27 — EOS Dormitory Custodial Services 10 eligibility in accordance with U.S. law. The government may deny access to any individual who cannot provide satisfactory proof of work authorization.

3.8.2. Employee Termination: When a contractor employee is terminated for any reason, the contractor is required to immediately retrieve all government-issued identification media (e.g., badges, keys) from that individual. These items must be returned to the COR by the end of the same business day. The contractor shall provide immediate written notification of the employee's separation to both the CO and the COR.

3.8.3. Contractor Employee Appearance and Conduct: The contractor shall ensure all employees maintain a neat, clean appearance and a high level of personal hygiene.

Employees must wear a uniform that identifies them as contractor personnel (e.g., a shirt with the company name). The wear of any complete or partial military uniform is strictly prohibited. All contractor employees are expected to conduct themselves in a professional and courteous manner at all times while on the government site.

3.9. Utilization of government Facility and government Provided Services. The government will retain the right to evaluate and validate assets and requirements through periodic facility utilization surveys. These surveys may be used by Real Property Management to compress space assigned and to ensure maximum effective use and conformity with Service guidance.

3.9.1. Security Forces and Fire Protection: The government will provide security forces and fire protection.

3.9.2. Utilities: The reasonable use of government furnished utilities and related services required for the operation of facilities is provided. These utilities include heating, fuels for government vehicles, gas, electricity, water and sewage as necessary within the cantonment area.

3.9.3. Insect and Rodent Control: The government will furnish insect and rodent control for contractor-utilized government provided facilities, to control only pests that have the potential to spread disease or inflict injury to building occupants. The government will control the following pests: bees, wasps, hornets, fleas, ticks, ants, rats, and any other insects or animals that the current Joint Base McGuire-Dix-Lakehurst, Civil Engineer Squadron deems necessary to control. If any of the above listed pests become serious infestation, the government will provide required pest control services to eliminate the pests within the cantonment area. After the pests are controlled, it will be the occupant’s responsibility to maintain good housekeeping practices to minimize future pest problems.

3.10. Safety.

3.10.1. Fire Prevention: The contractor shall only use sweeping compounds, mop treatments, and other floor materials that are rated as non-spontaneously combustible.

Combustible supplies like rags and paper must not be stored near heat sources such as steam pipes or hot light bulbs. The only exception is for used dust rags, which may be stored temporarily in a sealed, airtight metal container. All tools, rags, or mops containing oil residues subject to spontaneous combustion must be properly disposed of, laundered daily, or removed from the site at the end of each workday. They shall not be left overnight.

3.10.2. Chemicals: Prior to use, the contractor must submit a list of all chemicals and current safety data sheets (SDS) to the USAF EC and the Environmental Flight (787 CES/DEV, 2403 Vandenberg Avenue, JB-MDL, NJ 08641) for approval. No chemical shall

PWS FY27 — EOS Dormitory Custodial Services 11 be used before this approval is granted. The contractor shall maintain a binder with all approved SDSs on-site, readily accessible. Proper personal protective equipment, as required by the SDS, must be available and used for chemical handling. All chemical containers, including secondary ones, must be clearly labeled with the chemical's identity, hazard warnings, and use/dilution instructions.

3.10.3. General Hazards: The contractor shall train all employees on applicable OSHA standards. Employees are prohibited from placing equipment (mops, machines, etc.) in traffic lanes or any other location where it may create a safety hazard. When cleaning public traffic areas, the contractor must post adequate warning signs. To maintain a safe path for pedestrians, the contractor shall clean only one side of a hallway or corridor at a time, ensuring the other side remains dry and accessible. Personnel shall never be forced to walk on a wet surface.

3.11. Environmental Compliance. The contractor is required to comply with all applicable State and Federal laws, State and Federal regulations, and Air Force instructions in effect at the time of performance of this contract. The laws and regulations include but are not limited to environmental and occupational safety and health.

3.11.1. Responsibility for Compliance: The contractor shall be responsible for compliance with applicable rules and regulations, and responsible for penalties, fines, or natural resource damage claims that may be required or assessed by the State of New Jersey, Federal or Local governments resulting from contractor performance, or failure to perform, during the course of this contract. The government will inspect for environmental compliance at their discretion and will notify the CO of any discrepancies found. In addition, the contractor may be subject to contractual sanctions including, but not limited to withholding, offset, termination, suspension, debarment, and adverse past performance assessment.

3.11.2. Environmental and Biobased Procurement: The contractor shall comply with all federal green procurement requirements. This includes the mandatory use of EPA-designated products containing recycled content (e.g., paper towels, toilet paper, trash liners) as required by the Resource Conservation and Recovery Act. Furthermore, the contractor shall use USDA BioPreferred® designated biobased products (e.g., cleaners, hand soaps, floor care products) as required by the Farm Security and Rural Investment Act. The contractor is responsible for ensuring all furnished products meet these respective standards and must be prepared to provide documentation of compliance to the COR upon request.

3.11.3. Solid Waste, Hazardous Waste, and Hazardous Materials: As applicable, the contractor is responsible for the proper handling of solid and hazardous wastes and hazardous materials generated by or utilized during the course of its activities. Proper handling also includes recycling and material recovery. The terms solid and hazardous wastes, and hazardous materials, include, but are not limited to, those defined in the Federal Water Pollution Control Act, the Comprehensive Environmental Response, Compensation, and Liability Act of 1980, the Solid Waste Disposal Act, the Clean Air Act, the Toxic Substances Control Act, the New Jersey Solid Waste Management Act, the New Jersey Water Pollution Control Act, the New Jersey Air Pollution Control Act, and the regulations promulgated pursuant to those Acts. The contractor shall also be responsible for any enforcement action that may be taken by the State of New Jersey, other State or the Federal government related to handling and transportation of solid and hazardous waste and hazardous materials. If

PWS FY27 — EOS Dormitory Custodial Services 12 notification, certifications, documentation, permits or any other written materials are required by law to be obtained, prepared and/or submitted, the contractor shall prepare same and provide a written copy to the CO, and a copy to the Environmental Flight (787 CES/CEIE) within the timeframes set forth in the law and regulations governing the action. Hazardous wastes would be disposed of by the government; the contractor is required to coordinate with the Environmental Flight Hazardous Waste Coordinator, (609) 754-6167 at Building 2404 for the Dix and McGuire Areas and (732) 323-5319 at Building 5 for Lakehurst. JB-MDL is not responsible for any hazardous materials brought on base by the contractor that may become hazardous waste during the course of performance. Contractor shall remove those materials from the base at their own expense and risk.

3.11.4. Hazardous Material Approvals: Any hazardous material or chemical to be used or stored by the contractor must be approved, in writing, by the CO prior to the contractor bringing it on the Base. The contractor must utilize an AF Form 3000, Material Approval Submittal, listing each container of hazardous material stored, kept, or utilized, to include Material Safety Data Sheets (MSDS). MSDS sheets must also be displayed on-site for access by contractor employees as well as the government, per OSHA requirements.

3.11.5. Waters and Water Supply: It is not permissible to discharge any materials to the navigable waters of the United States without a permit. Accordingly, discharges to or in areas that may reasonably reach or impact wetland areas and all other watercourses, including ditches, is prohibited without a permit. All discharges to storm drains, including but not limited to soils and sediments contained in water runoff or dewatering operations, are prohibited.

3.11.6. Notification of Environmental Spills: If the contractor spills or releases any unpermitted substance, hazardous substance or hazardous waste into the environment, the contractor shall immediately report the incident to the Fire Department, the CO, and the designated government representative. The contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substance into the environment.

3.11.7. Fuel Storage: Gas or diesel fuels shall not be stored on Base without prior written approval from the CO. Appropriate containers shall be utilized.

3.11.8. Natural Resources: The contractor shall not harm any wildlife, including snakes, which may be found at worksites and training locations. If any snakes are causing problems at worksites and/or training locations, the contractor shall contact the Environmental office (787 CES/CEIE) to report the problem. For the McGuire and Dix sections of JB-MDL, call

(609) 754-1847. For the Lakehurst section of JB-MDL, call (732) 323-2911. JB-MDL is home to numerous state-listed Threatened and Endangered species which are protected by New Jersey state law, Department of Defense regulation and Air Force Instruction. No contractors shall hunt or fish on JB-MDL without first obtaining the required New Jersey licenses and JB-MDL base permits.

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Section 4

Deliverables & Reporting

4.1. Quality Control Plan (QCP). The contractor shall develop and maintain a QCP to ensure all custodial services are performed in accordance with this PWS. The plan must include the contractor's procedures to identify performance deficiencies, implement immediate corrective actions, and prevent the recurrence of defective services. A complete copy of the contractor’s QCP shall be submitted to the government for review and acceptance no later than 30 calendar days after contract award.

4.2. Employee Roster. The contractor shall submit a full personnel roster, detailing each employee's name and duties, to the COR no later than five days prior to the contract start date.

This roster must be updated and resubmitted to the COR within 48 hours of any employee additions or departures. For any change to the designated on-site supervisor, the contractor shall provide the COR with the new supervisor's name and contact information in writing prior to their first day of work under the contract. This notification is required to ensure the government always has a current point of contact for performance-related matters.

4.3. Reporting. General reporting requirements are established to ensure that contractor performance properly aligns with the scope of this PWS.

4.3.1. Contractor Manpower Reporting (eCMRA): The contractor shall report all labor hours (including subcontractor hours) performed under this contract using the Enterprise-wide Contractor Manpower Reporting Application (eCMRA) at https://www.ecmra.mil. The contractor is responsible for filling out all required data fields in the system. The reporting period is the government Fiscal Year (1 October to 30 September). All data for the completed fiscal year must be submitted by the deadline of 31 October of each calendar year. For assistance, the contractor may use the help desk link on the eCMRA login page.

4.3.2. Situation Reports: The contractor shall immediately report any circumstance affecting work performance to the COR. This includes reporting any needed facility repairs, areas of unusual soiling, observed hazardous conditions, and any delays or interference caused by government personnel or activities.

4.3.3. Periodic Task Completion Log: The contractor shall maintain a log to document the completion of all tasks with a frequency greater than weekly (e.g., monthly, quarterly). For each task performed, this log must record the task description, the specific location (room or area), and the date of completion. The log, which may be physical or digital, must be updated within 24 hours of task completion and be available for inspection by the COR upon request to verify performance of periodic services.

4.4. End of Contract. Upon contract completion or termination, the contractor shall have a period of five (5) calendar days to remove all contractor-owned equipment and supplies from government facilities. By the end of this five-day period, the contractor must also return all government-issued property, including all keys and proximity badges, to the COR. Any contractor property remaining on-site after this deadline may be treated as abandoned and disposed of by the government at the contractor's cost.

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Appendix A

TASK SUMMARY AND FREQUENCY TABLE

Note: Frequency represents the required number of tasks performed during each period. The occurrence distribution establishes the spread of the task frequency within each period.

Item # Task PWS Paragraph

Frequency Period Occurrence Distribution

Annual Performance

Threshold

1 Sweep & Mop Hard Floors 2.2.1.1. 1 Daily Every 1 Day 90%

2 Spray Buff Hard Floors 2.2.1.2. 1 Monthly Every 30 Days 90%

3 Refinish Hard Floors 2.2.1.3. 2 Annually Every 6 Months 90%

4 Vacuum Carpeted Floors 2.2.2.1. 3 Weekly Every 2 Days 90%

5 Shampoo Carpeted Floors 2.2.2.2. 2 Annually Every 6 Months 90%

6 Sweep Entrance Ways 2.2.3. 1 Weekly Every 7 Days 90%

7 Clean Stairwells 2.2.4. 1 Weekly Every 7 Days 90%

8 Low Dusting 2.2.5. 1 Monthly Every 30 Days 90%

9 High Dusting 2.2.6. 1 Monthly Every 30 Days 90%

10 Clean Interior Glass & Windows 2.2.7. 4 Annually Every 90 Days 90%

11 Clean Drinking Fountains 2.2.8. 2 Weekly Every 3 Days 90%

12 Trash Removal 2.2.9. 3 Weekly Every 2 Days 100%

13 Recyclables Removal 2.2.10. 2 Weekly Every 3 Days 100%

14 Clean Trash & Recyclables Receptacles 2.2.11. 1 Monthly Every 30 Days 90%

15 Restroom & Shower Sanitation 2.3.1. 1 Daily Every 1 Day 100%

16 Descale Sinks, Showers, Toilets, & Urinals 2.3.2. 1 Daily Every 1 Day 100%

17 Restroom Supplies & Restocking 2.3.3. 1 Daily Every 1 Day 100%

18 Restroom Closure & Cleaning 2.3.4. 1 Daily Every 1 Day 100%

19 Restroom Trash Removal 2.3.5. 1 Daily Every 1 Day 100%

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Appendix B

AREA MEASUREMENT TABLE

Building Area Type Floor Type Area Count Measure (ft2) 5651 126 36,392

Classroom & Training 4 4,138 Hard 4 4,138

Storage 5 316 Carpet 4 152 Hard 1 164

Administrative 42 11,853 Carpet 40 10,827 Hard 2 1,026

Dormitory 30 9,044 Carpet 30 9,044

Utility 12 264 Carpet 3 219 Hard 9 45

Common Use 21 6,843 Carpet 3 878 Hard 18 5,965

Restroom 12 3,934 Hard 12 3,934

5652 138 35,554 Classroom & Training 6 5,190

Carpet 1 516 Hard 5 4,674

Storage 19 803 Carpet 15 498 Hard 4 305

Medical 2 332 Hard 2 332

Administrative 5 846 Carpet 4 680 Hard 1 166

Dormitory 65 18,749 Carpet 65 18,749

Utility 9 219 Carpet 2 86 Hard 7 133

Common Use 20 5,767 Carpet 2 383 Hard 18 5,384

Restroom 12 3,648 Hard 12 3,648

Grand Total 264 71,946